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Polaris Corporate Overview

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  • Our expertise are in the following areas… Retail Banking, which includes Credit Card, Multi-channel integration, Mortgages, ATM, Universal Banking. Consumer Finance which also includes Branch Renewal, Corporate Banking including Risk & Treasury, Cash & Liquidity, Insurance, Testing, Enterprise Solutions including CRM, ERP, BI & DW. Given the importance of SOA in all Polaris’ offerings, Polaris has a dedicated center of excellence for SOA that provides support and knowledge transfer for application development from other centers.

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  • 1. Polaris Software Labs This presentation is the copyright of Polaris Software Lab and cannot be circulated without permissions. Copyright of Polaris Software Lab Ltd 2008
  • 2.
    • Business Technology Solution Provider
    • Over 2,000 projects and 25,000+ person years of experience
    • Global Delivery Capabilities
    • Established Quality Management Practices
    • Partner global leaders HP,IBM, Oracle, MS, BEA
    7 Top Investment Banks, 4 Top High Street Banks 3 Top Australian Banks, 3 Top Middle East Banks Rely on our Expertise
    • Public Company, over USD 330 Mm annual revenue
    • 11,000 employees spread across 7 Business Solution Centers in 29 Offices globally
    • Among the top 10 Indian Software Majors with a mature Services model
    • Leader in Specialty Applications for BFSI with Smart Legacy modernization approach
    Profile Facts
  • 3. International Offices Belfast Chennai Chicago Dubai Dublin Frankfurt Fremont Hong Kong Hyderabad London Manama Mumbai Neuchatel New Delhi New Jersey Riyadh Santiago Singapore Sydney Tokyo Toronto Utrecht Vincennes Wicklow Near-shore Development Centers NJ, Canada, Northern Ireland, Sydney Super Specialization Centers Chennai, Hyderabad, Mumbai, Gurgaon, Bangalore (Optimus) Top 7 Wall Street Majors, Top 5 High Street UK banks, Top 5 Mainland Europe Banks, Leading Middle East, South East and Indian Banks as Customers $ 330 Mln in revenue, 11000 banking solution experts, Intellect Suite contributes to 20% of Polaris revenues within 3 years of existence
  • 4. Retail Banking Solution Center Home to our Product Group Investment Banking Solution Center Corporate Banking Center Enterprise Solution Center Risk & Treasury Insurance and Testing Center
  • 5. Leader in the category of "Specialty Application Development" among the Top 100 global companies for the years 2006 and 2007 According to the 2007 Forrester Report of Global Banking Platform Deals in 2006, Polaris has been placed in the Global Challenger Group among banking platform vendors worldwide (12 banking platform deals in 2006) Front Office Project Winner (2007) – Replacement of 27 European Risk Treasury Branch Systems over 18 months at Citibank 1985 2008 2003 Polaris Citigroup Citibank India COSL UBS AIG Northern Trust Barclays JPMC RBC HSBC MetLife AIG NBAD Bankers Trust Allied Irish Santander World Bank DTCC SEB Deutsche Bank DNS Presto RBS Polaris
  • 6.  
  • 7.
    • Pioneers in SOA solutions (Smithsonian Award in 1991 for First Core Banking on Distributed Architecture)
      • Platform agnostic
      • Ability to extract business services
      • Ability to separate Business Logic from
      • Process / Technology
    • Unmatched Global SI experience
      • Multi-country Rollout - Deployment of global systems in 72 countries
      • Building Business Ecosystems by integrating best-of-breed & proprietary home grown systems
    • BALC perspective (not SDLC)
      • Managing Business Life Cycle through generations of technology transitions
      • Enabling business model evolution – horizontal and vertical
    • COE Approach
      • Technical expertise hubs – eg Portals Practice, EAI practice, Content Mgmt Practice, ERP Practice
      • TESTING COE supporting the entire managed testing lifecycle
  • 8.
    • Full line Intellect Suite of Banking Components – 56 Genes
    • Business Platforms like
      • Lending , Mortgage , Leasing
      • Insurance Brokerage, Treasury, ALM, etc
    • Business Services like
      • Loan Origination , Credit Appraisals , Fees and Charges, Delinquency Mgmt etc
    • Horizontal Services like
      • Workflow & Imaging , Portals, Enterprise Service Bus , Business Rule Engine etc
    • RAD Toolkit
      • Consistent development framework
      • Auto code generator / accelerators
  • 9.
    • Pure Play Financial Services Solution Provider – over 90% revenue is from FS industry
    • Solution Partner to 26 of the top 50 Global financial majors ( baselining best practices)
    • Org Structure aligned to FI
      • Chennai – Consumer Banking, User experience, Insurance and Testing
      • Mumbai – Corporate Banking, Treasury, Risk Mgmt, Payments and Liquidity
      • Hyderabad – Capital Markets, Wealth Mgmt
      • Delhi – Banking Horizontals (ERP/CRM/EPM/Portals/Content Mgmt)
      • More than 15% of core team are Bankers, bridging business, ops and technology chasm
  • 10.
    • Legacy Decommissioning
    • Phased and Risk Measured Legacy
    • Modernization programs
    • Non-disruptive modernization
    • Typically self-funded basis
    • ProMO Methodology
      • Implemented to completely overhaul a universal bank in Japan
      • Implemented to overhaul entire corporate banking business for Global major
      • Implemented to overhaul 30 yr old Trading Platform (financial markets) for one of world’s biggest FI
      • Implemented to transition proprietary platform to a market leading 3 rd party platform
      • Global Trade finance modernization with significant business process reengineering bringing 40 country to 3 hub global model
  • 11.
    • Progressive Modernization
    • Multi-channel integration
    • Multi-location integration
    • Multi-technology integration
    • Intellect TM Suite
      • Consumer Finance
      • Universal Banking
      • Credit Card
      • Branch Renewal
      • Portal
      • Investment Banking
      • Wealth Management
      • Corporate Banking
      • Cash and Liquidity
    • Application Development & Maintenance Services
    • Independent Testing Services
    • Technology Infrastructure Services
    • Global Roll out (100+ Countries)
    • Enterprise Applications: CRM/ ERP
    • BPO
    Polaris specializes in Progressive Modernization Existing legacy applications and platforms are managed and modernized in a non-disruptive manner by way of deployment of innovative (‘Smart Build’) solutions Consulting Products Outsourcing
  • 12. Investment Banking Derivatives, Fixed Income , Forex , Custody, Money Markets, Wealth Management Calypso Retail Banking Credit card: Issuers, Acquirers, Reward Management, Fraud Early Warning. Mortgage, Internet Banking, Multi-Channel Integration, Origination & ATM, Universal Banking Consumer Finance Branch Renewal – Front Office for Core Banking, Lending, Collections, Relationship, Payment, Collateral, statement & Charges, Central Liability System, reconciliation Enterprise Innovation :Research and Development, Testing, Content Management, .Net Enterprise Solutions: ERP, CRM and Business Applications/Packages: SAP, Siebel, Oracle Apps, Business Intelligence, Data Warehousing Corporate Banking Core Banking, Cash & Liquidity Management , Trade Finance, Risk & Treasury Management SOA Development Center and Intellect Center of Excellence Insurance Life Insurance, Non-life Insurance Risk and Treasury Basel II, Algorithmics
  • 13.
    • An enterprise platform that meets the needs of corporate, investment and retail banking
    • Business-ready components to build stand-alone solutions or an integrated solution framework
      • Over 56 modules across 9 platforms
      • Several modules come together to form a product
    • Combines the benefits of “Build” and “Buy” strategies
    • Enables faster, less expensive products implementation without disrupting other business critical technology
    • Designed using an SOA backplane and built with re-usable business components
    Investment, Brokerage and Wealth Quick Time to Market Ability to Co-create
  • 14.
    • Independent Testing and Certification Unit
    • Vast experience in testing mission critical applications
    • 20% of the testing team are domain experts
    • 1500+ person years of testing experience
    • Expertise in Project and Product testing
    • Continuous process improvement through Quantitative Project Management (QPM)
    • Tested and certified over 300 releases with many zero defect deliveries
    • Expertise in Test Automation tools
      • WinRunner, Test Director, Quick Test Professional (QTP), SilkTest, LoadRunner, OptimizeIT, Purify, Jverify
    • Performance Metrics
      • Defect unearthing efficiency of 95%
      • Test case efficiency of 80%
    PACE Services Test process consultancy Quality Indexing Benchmarking Process Gap Analysis Process Alignment Test automation Tools Selection Tools Scripting Performance Analysis End to end testing
      • Project testing
      • Product testing
  • 15.  
  • 16. One Global TRIMS application across 65+ countries, moving from in-country, many individual systems to one global system. Including process reengineering to 3 global processing hubs and unique follow-the-sun automation Re-engineering of ATM software platform to enable enhancement of use of proprietary ATM hardware. Development of unique hardware agnostic software platform allowing HUGE savings on capital costs and significant savings on expense line Replacement of TRESTEL by Intellect MONEY MARKETS in EMEA as a result of knowledge synthesis by Polaris of several years of legacy support and enhancement. Transition to new functionality, new market innovations and at NO CAPITAL cost Labor Arbitrage Skills arbitrage Automation Centralization Application Rationalization Leakage prevention Capital cost avoidance New products Price elasticity Skills limited Services Factor Cost Process Productivity Cost Avoidance Revenue Enhancement
  • 17. 1985 2008 Citibank India Citigroup Global 70 + Countries; 120+Locations ; Retail, Corporate, Investment, Private Wealth, Cards ; Reln of over $100 Mln ; Largest INDIAN VENDOR in TOP 50 Citigroup Global Vendors
  • 18.
    • Supporting Legacy Application
    • Maintaining large data volumes, including history data
    • Enhancing application to keep in step with the changing business needs
    • Supporting the users and customers who directly use the application
    • Keeping up with the technology upgrades
    Offering Services
    • Production Support Team
      • L1 support to handle first level queries – low cost resources for cost arbitrage
      • L2 support to handle data fixes and application issues
      • Tool to log issues raised and track them to closure
      • MIS generated out of the tool to monitor productivity of the team and SLA adherence
      • Team size of 15 (10 L1 + 5 L2)
    • Maintenance (BAU) Team
      • Enhancements taken up may be new requirements, changes to existing functionality, changes due to technology upgrades, application tuning etc.
      • Release methodology followed
        • Enhancements prioritized into different releases
        • Releases done during agreed time-frames (Release window)
      • BRD given by the business users
      • Entire software development life-cycle starting from Analysis to SIT taken care by the maintenance team
      • Quality processes implemented – an amalgamation of best practices from Polaris and client
      • Close interaction with the users and the technology team from client side
      • Team size of 27, including developers, Project leaders, Project Managers and delivery head
  • 19.
    • Migration from Unix/Oracle application to Mainframe-based Vision Plus platform customized for Citibank
    • The alternative platform to be used as the regional solution for Credit Cards
    • Huge functionality difference between the current application and the proposed regional solution
    • Loss of functionality in the implemented solution (only 660 gaps accommodated in phase 1)
    • Knowledge of the proposed proprietary solution not readily available
    • Resistance to change from the user community
    • Migration of the huge volumes of legacy data to the proposed system
    • Development of interfaces to the existing systems within Citibank
    Offering Servcies
    • Systems study
      • Documentation of existing processes in Business Process Documents (BPD)
    • Gap Analysis
      • Usage of questionnaire for gapping
      • Identified 1100 gaps – across 27 modules
      • 660 gaps approved for customization
    • Requirements analysis
      • Creation of Business Requirement Documents (BRD) for the approved gaps
      • Review of FS prepared by the product team
    • Data conversion
      • Data mapping
      • Extraction of data into staging area & performing Integrity checks on the extracted data
      • Creation of files to be transferred to mainframe
      • Execution of reconciliation reports to check on data elements that are transformed during upload
      • Checks performed on critical data fields
    • Interfaces
      • Applications interfaced – Card Embossing, Customer Payments, Merchant Payments, Rendition, Channels (ATM, Internet, IVR, Kiosk, Alerts) ,Banking, Central de-duplication system
  • 20. Present Operational Efficiency Pro-active enhancements Application Re-engineering Tech-infrastructure consolidation Reduced Time-to-Market SI & Specialists Maturing governance frameworks Ramp up/down capabilities Past Poor or no performance measurement framework One point of contact Big-Bang Economy of Scale Mega Deals Poor governance frameworks Labor Arbitrage Cost Reduction Future Modular Sourcing Link deliverables to business objectives Clearly defined technology objectives for each LoB Mature Performance measurement Frameworks Co-created products & solutions Technology investments directly contributing to revenue/profits Providers Banks Value Paradigm Outsourcing Landscape Evolution
  • 21. Analysts Recognition “ Trends in US Corporate Banking Portal Development Corporate Banking online applications are beginning to recognize the need to offer a comprehensive portal framework that closely matches the vision of most leading U.S. banks is Polaris Software Technology Providers & Professional Services: Going Broad, Going Deep Offshore vendors such as TCS, Infosys, Polaris, Cognizant, and HCL have added experienced staff with backgrounds in the financial industry, consulting, or professional services Professional services and Consulting in 2008 and Beyond : The Inevitable Rise of IT Consultancies Offshore firms such as Infosys , Polaris HCL and TCS offer strong technology expertise Tower Group Survey of Core Banking solutions Polaris Intellect is among the most contemporary global core banking solutions Global Core Banking Vendor Performance: Being new in the market, its suite of solutions is designed using the latest J2EE technology and comes with a complete SOA backplane, security layer, workflow and integrator, allowing organizations to bring in new technology. “ Banking Platform Survey Polaris ranks amongst Top 10 leading Banking Platform Vendors Globally Cards Market Scope The Polaris line of Card Management solutions has a differentiated architecture among Card Management vendors. in that it is an SOA enabled solutions that has Capability Maturity Model Integration level 5 Certification Forrestor Cap Gemini Aite Gartner
  • 22. Tarun Jain [email_address] 1-732-322-8905