Serving to Learn

Le Moyne CollegeService-Learning Orientation Gloria Heffernan Director of Service Learning Le Moyne College 1419 Salt Springs Road Reilly Hall, Room 342 Syracuse, NY 13224 (315) 445-5438 www.lemoyne.edu/service

Service = Learning “We do not learn by doing; we learn by thinking about what we do.” John Dewey

Training Agenda  Defining Service Learning  Service Learning and the Jesuit Tradition  Service Learning Is Rated “R”  Reciprocity  Reflection  Responsibilities  Safety/Security at the Service Site  Evaluation and Assessment

Overview of Service-LearningPacket Getting Started Safety and Security Brochure Frequently Asked Questions Student Evaluation Agency Evaluation Reflection Questions

Service-Learning Is… Service-Learning is a teaching and learning strategy that integrates meaningful community service with instruction and reflection to enrich the learning experience, teach civic responsibility, and strengthen communities. (Definition from: Learn and Serve America’s National Service Learning Clearinghouse.)

Service-Learning Is NOT… An Internship Community Service An easy alternative to a research paper.

Service Learning and the Ignatian Tradition:Celebrating a 500 Year Tradition The goal of Jesuit education is to produce “men and women for others.” Service Learning supports this goal by promoting awareness of the essential dignity of the person, and the value of social justice for all… St. Ignatius of Loyola, founder of the Jesuit Order.

At the core of the Le Moyne experience is the Jesuit commitment tothe education and care of the whole person, meant to cultivate in itsstudents a quality of keen, compassionate intelligence. Animated bythe Jesuit maxim of finding God in all things, a Le Moyne educationencourages reflection and discernment that lead to imaginativeaction on behalf of transformative justice. Summoned to rigorousinquiry and spiritual exploration, Le Moyne students are challengedto devote themselves to academic achievement, generous service, andto creative, responsible leadership. From the One LeMoyne Vision

Key Words and Phrases… education and care of the whole person keen, compassionate intelligence finding God in all things reflection and discernment imaginative action on behalf of transformative justice rigorous inquiry and spiritual exploration academic achievement generous service creative, responsible leadership

Service-Learning Supports the twoCore Values of Jesuit Education: Cura Personalis A way of being where we all have a responsibility to deeply care for each and every member of our community. Magis The Latin word for More. “How can I do more, be more, give more?”

The Three R’s of Service Learning  Reciprocity  Reflection  Responsibility

Reciprocity“You cannot sincerely help another without helping yourself.” —Ralph Waldo Emerson

ReciprocityService-learning differsfrom internshipexperience or volunteerwork in its "intention toequally benefit theprovider and therecipient of the service aswell as to ensure equalfocus on both the servicebeing provided and thelearning that isoccurring" (Furco 5).

A student in SOC 201 is assigned to work 16 hours at a local day care center over the course of a semester. Which statement demonstrates reciprocity in the context of Service Learning?A: “I really love children and it’s great to spendtime helping them.”B: “I want to be a teacher and this is terrificexperience to prepare me for the job market.”C. “Working at this pre-school enables me to makea difference while learning more about the impactof affordable child-care facilities in mycommunity.

AnswerWhile all threecomments may betrue, it is answer #3that makes thiseffort a service-learning experience.

Reciprocity  Why does reciprocity matter?  What does reciprocity assume? What is service without reciprocity?

Reflection Reflection is the way we discover and compose the meaning of our experience. -from The Le Moyne Green Book

What Reflection is NOT…  Reflection is not a chronological retelling of the events at a service site…Reflection is  Reflection is not simply an emotional outlet for NOT… feeling good about doing service, or for feeling guilty about not doing more...  Reflection is not a tidy exercise that closes an experience.

Reflection is an invitation to think deeply about our actions so that we may act with more insight and effectiveness in the future…As related to service, reflection is the use of creative and critical thinking skills to help prepare for, succeed in, and learn from service experience, and to examine the larger picture and context in which service occurs. Jim and Pam Toole, Compass Institute

Elements of Ignatian ReflectionTo connect the parts of our experience into a whole, we must: Examine data Test evidence Clarify relationships Understand causes and implications Weigh options in light of possible consequences

Ignatian Pedagogical ParadigmContext Academic DisciplineExperience Application of academic discipline to real world situations.Reflection Thoughtful analysis of how context and experience relate.Action Concrete steps taken as a result of academic studies combined with experience and reflection.Evaluation Synthesis of studies and experience to determine effectiveness of overall experience.

Service Learning and the Jesuit “way of proceeding:”1. Be attentive2. Be reflective3. Be lovingAt its best, service learning proceeds in a similar fashion…

Fool-Proof Formula for Reflection During and After Your Service ExperienceWhat (Attentive) So What (Reflective) Now What (Loving) How is your experience How will you think orWhat happened? different from what act in the future as aWhat did you you expected? What result of thisobserve? struck you about that? experience?) How was thatWhat issue is being significant? What are the broaderaddressed or implications of thepopulation is being What do the critical service experience?served? incidents mean to you? How did you respond How can you apply to them? what you haveWhat events or learned through this“critical incidents” What did you learn experience?occurred? about the people, community you served?

Reflection The reflection process should begin before you start your service project. Your packet contains a list of reflection questions to help guide you in writing your journals and essays. Here are a few to get you started:

Pre-Service Reflection Questions Why are you choosing to engage in Service-Learning and what do you hope to gain from the experience? What is your definition of service? What are some of the problems facing the world today? How does your service connect or address these issues?

Responsibility

Responsibilities at Your Site Always use common sense and conduct yourself in a professional manner at all times. Familiarize yourself with the workings of the organization. Ask about policies, procedures, and etiquette specific to your service site. Treat your supervisors, co-workers, and clients with courtesy and kindness. When in doubt, always ask for help. If you aren’t sure about what to do or your responsibilities, ask for assistance. Respect the privacy of all clients (recipients of service). NEVER give money to or accept money from staff or clients.

Responsibilities (cont’d) Do not leave your purse or personal belongings in an unsafe location. When possible, leave all valuables at home. NEVER report to the site under the influence of alcohol or drugs. NEVER tolerate verbal exchange of a sexual nature or engage in behavior that might be perceived as sexual with a client or organizational representative. When discussing service experiences in your journal or in class do not use names, use initials only. Confidentiality is critical. Do not share confidential information with people not directly involved in the course or at the site. If you have made arrangements for service learning time and your plans change (i.e., you are going to be late or can’t go at all) please call the agency to notify them of the change. Notify the professor or resource person at the agency if you have questions, problems or concerns.

Safety and Security at Your Service Site Know your service site supervisor and who to contact should a problem arise. Avoid the responsibility of opening or closing the agency for the day. Bring identification and maybe a little money (for snack purchases, etc.) but leave credit cards, lots of money and personal items at home. Notify the agency immediately if you are injured while participating in service activities.

Safety and Security at Your Service Site Avoid any language or communications that may be perceived as inappropriate or harassing. Do not offer your home as a shelter for clients. Do not transport clients. Leave the phone number of your service site and your schedule with a friend. Avoid the responsibility of being in charge of money. Only give personal contact information (phone number, address, e-mail, etc.) to your supervisor; avoid sharing this information with clients, other volunteers, or staff members. Dress appropriately (no bare midriffs, short shorts, sandals, t-shirts with inappropriate logos or language) and leave expensive or excessive jewelry at home.

Safety and Security at Your Service Site Avoid one-on-one situations that isolate you from areas of supervised activity. Restrict service activities to the service site. Familiarize yourself with the neighborhood and environment of your service site. Walk with confidence. Avoid planning off-site activities. If you are driving yourself, make sure you have directions and your car has been serviced.

Emergency ProceduresFamiliarize yourself with safety procedures at your site. Find outin advance their policy for handling emergencies.If an emergency arises while you are in the community, summonhelp and call 911. You can also call Campus Security at 445-4444.If you have any doubts about safety, consult with your sitesupervisor, your professor, or the Service Learning / VolunteerCoordinator to assess the risk.Report any suspicions of abuse, neglect, or criminal activity toboth your site supervisor and the Director of Service Learning at445-5438.

Evaluation and Assessment“Not everything that counts can bemeasured. Not everything that can bemeasured counts.” —Albert Einstein

AssessmentHow will you make your service learning count?How will your professor measure your success?

Evaluation and AssessmentRemember: Your grade will be based not on your service, but on the learning that occurred as a result of that service. With reflection, reciprocity, and responsibility, you can excel at For Additional Information Contact: both! Gloria Heffernan Director of Service Learning Le Moyne College 1419 Salt Springs Road Reilly Hall, Room 342 Syracuse, NY 13224 (315) 445-5438 www.lemoyne.edu/service

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Serving to Learn

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