Authored by Pasquale TaralloSome Preliminary Notes -- 11 --
Benvenuti !Benvenuti !Benvenuti !
Some Preliminary Notes
Usefu...
Authored by Pasquale TaralloSome Preliminary Notes -- 22 --
How YourHow Your COMPANYCOMPANY
cancan LEVERAGELEVERAGE
Health...
Authored by Pasquale TaralloSome Preliminary Notes -- 33 --
Last TrendsLast TrendsLast Trends
A Paradigm ShiftA Paradigm S...
Authored by Pasquale TaralloSome Preliminary Notes -- 44 --
Health is a state of complete physical,Health is a state of co...
Authored by Pasquale TaralloSome Preliminary Notes -- 55 --
We are moving
Towards a healthier Europe
(Health 2020)
A Start...
Authored by Pasquale TaralloSome Preliminary Notes -- 66 --
QUALITYQUALITYQUALITYQUALITY SAFETYSAFETYSAFETYSAFETY
ACCESSIB...
Authored by Pasquale TaralloSome Preliminary Notes -- 77 --
Health IT lays the Foundation for New
Payment and Delivery Mod...
Authored by Pasquale TaralloSome Preliminary Notes -- 88 --
HIT
is NOT only this !
A Starting PointA Starting Point
Authored by Pasquale TaralloSome Preliminary Notes -- 99 --
What are Last Trends? Last trendsLast trends
Look at http://ww...
Authored by Pasquale TaralloSome Preliminary Notes -- 1010 --
Many experiences to know
We carefully examined Challenges, B...
Authored by Pasquale TaralloSome Preliminary Notes -- 1111 --
Where are you?
Latest technologies promise to
transform heal...
Authored by Pasquale TaralloSome Preliminary Notes -- 1212 --
How behave as a Triple A A Paradigm ShiftA Paradigm Shift
Ac...
Authored by Pasquale TaralloSome Preliminary Notes -- 1313 --
From Medical to Patient Centric Model
Go rarely
to the docto...
Authored by Pasquale TaralloSome Preliminary Notes -- 1414 --
• Specific and Scientific Contents are more available
(Dedic...
Authored by Pasquale TaralloSome Preliminary Notes -- 1515 --
Some other results
•Timing (Timing (Timing (Timing (24/7)24/...
Authored by Pasquale TaralloSome Preliminary Notes -- 1616 --
Some other results
•Ability to recognize brandingAbility to ...
Authored by Pasquale TaralloSome Preliminary Notes -- 1717 --
Some other results
•Global experiences vs. Local attitudesGl...
Authored by Pasquale TaralloSome Preliminary Notes -- 1818 --
“Power shift”
by health professionals
to patients and/or car...
Authored by Pasquale TaralloSome Preliminary Notes -- 1919 --
How Engage Patients:
there is an App for that!
A Paradigm Sh...
Authored by Pasquale TaralloSome Preliminary Notes -- 2020 --
Telemedicine,
eHealth, etc.
and mHealth
is revolutionizing
t...
Authored by Pasquale TaralloSome Preliminary Notes -- 2121 --
… in The mHealth Market
The world’s best mHealth solutions
r...
Authored by Pasquale TaralloSome Preliminary Notes -- 2222 --
There more than a
sector opportunity
Communications are an
o...
Authored by Pasquale TaralloSome Preliminary Notes -- 2323 --
Looking at
Popular Mobile Activities …
Social Networking Per...
Authored by Pasquale TaralloSome Preliminary Notes -- 2424 --
Patient
Compliance
and Alerts
Diagnosis
Vs Self
Checking Up
...
Authored by Pasquale TaralloSome Preliminary Notes -- 2525 --
What about
these new devices ?
Useful to
Gather Biometric Da...
Authored by Pasquale TaralloSome Preliminary Notes -- 2626 --
Here there is an example How succeed ?How succeed ?
Look at ...
Authored by Pasquale TaralloSome Preliminary Notes -- 2727 --
Here there is an example How succeed ?How succeed ?
Look at ...
Authored by Pasquale TaralloSome Preliminary Notes -- 2828 --
Here there is an example How succeed ?How succeed ?
Look at ...
Authored by Pasquale TaralloSome Preliminary Notes -- 2929 --
Here there is an example How succeed ?How succeed ?
If you p...
Authored by Pasquale TaralloSome Preliminary Notes -- 3030 --
YOUR
COMPANY
But do not forget that
Your focus and attention...
Authored by Pasquale TaralloSome Preliminary Notes -- 3131 --
Profitable
Growth
Profitable
Growth
Brand
Preference
Brand
P...
Authored by Pasquale TaralloSome Preliminary Notes -- 3232 --
Any Kind of
Content, Device or Service
should be coherent wi...
Authored by Pasquale TaralloSome Preliminary Notes -- 3333 --
A Final Point
Customer Generator Customer Attractor
Customer...
Authored by Pasquale TaralloSome Preliminary Notes -- 3434 --
Where can you find best experiences?
We already discussed
wi...
Authored by Pasquale TaralloSome Preliminary Notes -- 3535 --
Would you like to share Your Needs
and/or Point of views?
Wh...
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Health contents and services

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How to leverage health content and services to better serve a large customer base

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Health contents and services

  1. 1. Authored by Pasquale TaralloSome Preliminary Notes -- 11 -- Benvenuti !Benvenuti !Benvenuti ! Some Preliminary Notes Useful to start Discussion How Health Contents and Services can be used to Attract, Retain and Profile CUSTOMERS by gathering Interests, specific Needs, Behaviors and/or Aptitudes
  2. 2. Authored by Pasquale TaralloSome Preliminary Notes -- 22 -- How YourHow Your COMPANYCOMPANY cancan LEVERAGELEVERAGE Healthcare Interests and AttitudesHealthcare Interests and Attitudes of its (potential and effective)of its (potential and effective) CUSTOMERSCUSTOMERS To offer new solutionsTo offer new solutions andand createcreate VALUEVALUE for all Stakeholdersfor all Stakeholders What we are going to discuss
  3. 3. Authored by Pasquale TaralloSome Preliminary Notes -- 33 -- Last TrendsLast TrendsLast Trends A Paradigm ShiftA Paradigm ShiftA Paradigm Shift How succeed ?How succeed ?How succeed ? A Starting PointA Starting PointA Starting Point Agenda
  4. 4. Authored by Pasquale TaralloSome Preliminary Notes -- 44 -- Health is a state of complete physical,Health is a state of complete physical,Health is a state of complete physical,Health is a state of complete physical, mental, and social wellmental, and social wellmental, and social wellmental, and social well----beingbeingbeingbeing andandandand NOT MERELYNOT MERELYNOT MERELYNOT MERELY the absence ofthe absence ofthe absence ofthe absence of disease or infirmity.disease or infirmity.disease or infirmity.disease or infirmity. (World Health Organization(World Health Organization(World Health Organization(World Health Organization ---- 1946)1946)1946)1946) Health is a state of complete physical,Health is a state of complete physical,Health is a state of complete physical,Health is a state of complete physical, mental, and social wellmental, and social wellmental, and social wellmental, and social well----beingbeingbeingbeing andandandand NOT MERELYNOT MERELYNOT MERELYNOT MERELY the absence ofthe absence ofthe absence ofthe absence of disease or infirmity.disease or infirmity.disease or infirmity.disease or infirmity. (World Health Organization(World Health Organization(World Health Organization(World Health Organization ---- 1946)1946)1946)1946) Health Definition A Starting PointA Starting Point
  5. 5. Authored by Pasquale TaralloSome Preliminary Notes -- 55 -- We are moving Towards a healthier Europe (Health 2020) A Starting PointA Starting Point
  6. 6. Authored by Pasquale TaralloSome Preliminary Notes -- 66 -- QUALITYQUALITYQUALITYQUALITY SAFETYSAFETYSAFETYSAFETY ACCESSIBILITYACCESSIBILITYACCESSIBILITYACCESSIBILITY PharmacyPharmacyPharmacyPharmacy HomecareHomecareHomecareHomecare EmergencyEmergencyEmergencyEmergency ServicesServicesServicesServices PublicPublicPublicPublic andandandand Private HospitalsPrivate HospitalsPrivate HospitalsPrivate Hospitals Medical DoctorsMedical DoctorsMedical DoctorsMedical Doctors and Healthand Healthand Healthand Health ProfessionalsProfessionalsProfessionalsProfessionals AmbulatoriesAmbulatoriesAmbulatoriesAmbulatories AndAndAndAnd LaboratoriesLaboratoriesLaboratoriesLaboratories ResearchResearchResearchResearch CentersCentersCentersCenters AdministrationAdministrationAdministrationAdministration OfficesOfficesOfficesOffices CentralCentralCentralCentral andandandand Local GovernmentLocal GovernmentLocal GovernmentLocal Government OtherOtherOtherOther Care giversCare giversCare giversCare givers A Starting PointA Starting Point
  7. 7. Authored by Pasquale TaralloSome Preliminary Notes -- 77 -- Health IT lays the Foundation for New Payment and Delivery Models to Enable the Three-Part Aim Health Information Technology Improving patients’ experience of care within the 6 domains of quality: Safety, Effectiveness, Patient-Centeredness, Timeliness, Efficiency, and Equity. Better healthcare Keeping patients well so they can do what they want to do. Increasing the overall health of populations: address behavioral risk factors; focus on preventive care. Better health Lowering the total cost of care while improving quality, resulting in reduced monthly expenditures for Medicare, Medicaid, and other beneficiaries. Reduced costs € 7 Everyone agree on 3 Dimensions A Starting PointA Starting Point
  8. 8. Authored by Pasquale TaralloSome Preliminary Notes -- 88 -- HIT is NOT only this ! A Starting PointA Starting Point
  9. 9. Authored by Pasquale TaralloSome Preliminary Notes -- 99 -- What are Last Trends? Last trendsLast trends Look at http://www.youtube.com/watch?v=WnmCvj0mxYA
  10. 10. Authored by Pasquale TaralloSome Preliminary Notes -- 1010 -- Many experiences to know We carefully examined Challenges, Best Practices,We carefully examined Challenges, Best Practices,We carefully examined Challenges, Best Practices,We carefully examined Challenges, Best Practices, and Relevant Technologies effects on the Healthcare Environment.and Relevant Technologies effects on the Healthcare Environment.and Relevant Technologies effects on the Healthcare Environment.and Relevant Technologies effects on the Healthcare Environment. Last trendsLast trends
  11. 11. Authored by Pasquale TaralloSome Preliminary Notes -- 1111 -- Where are you? Latest technologies promise to transform healthcare organizations by bringing information to the point of care. But how can you bypass the hype and create a healthcare environment that empowers clinicians to improve workflow, patient interaction, and care delivery efficiency by using mobile devices? Last trendsLast trends You need to think about yourself as at the Starting Point to Put Maximum Efforts to get the desired results ! You need to think about yourself as at the Starting Point to Put Maximum Efforts to get the desired results !
  12. 12. Authored by Pasquale TaralloSome Preliminary Notes -- 1212 -- How behave as a Triple A A Paradigm ShiftA Paradigm Shift Access Give Patients secure, timely electronic access to their health information Attitude Help expectations about several stakeholder roles to evolve Support the development of tools that help different users to take action using information Action
  13. 13. Authored by Pasquale TaralloSome Preliminary Notes -- 1313 -- From Medical to Patient Centric Model Go rarely to the doctors Will be more informed and demanding Will be less loyal Will rate doctors behaviors and prescriptions Patients A Paradigm ShiftA Paradigm Shift
  14. 14. Authored by Pasquale TaralloSome Preliminary Notes -- 1414 -- • Specific and Scientific Contents are more available (Dedicated Sites, Blogs, Social networks, etc) • Self care solutions are more affordable • It is simpler to find and select care givers • Etc • Specific and Scientific Contents are more available (Dedicated Sites, Blogs, Social networks, etc) • Self care solutions are more affordable • It is simpler to find and select care givers • Etc We found some preliminary results KnowledgeKnowledgeKnowledgeKnowledgeKnowledgeKnowledgeKnowledgeKnowledge A Paradigm ShiftA Paradigm Shift
  15. 15. Authored by Pasquale TaralloSome Preliminary Notes -- 1515 -- Some other results •Timing (Timing (Timing (Timing (24/7)24/7)24/7)24/7) •Communication CostsCommunication CostsCommunication CostsCommunication Costs •Privacy RightsPrivacy RightsPrivacy RightsPrivacy Rights •Etc.Etc.Etc.Etc. •Timing (Timing (Timing (Timing (24/7)24/7)24/7)24/7) •Communication CostsCommunication CostsCommunication CostsCommunication Costs •Privacy RightsPrivacy RightsPrivacy RightsPrivacy Rights •Etc.Etc.Etc.Etc. AwarenessAwarenessAwarenessAwarenessAwarenessAwarenessAwarenessAwareness A Paradigm ShiftA Paradigm Shift
  16. 16. Authored by Pasquale TaralloSome Preliminary Notes -- 1616 -- Some other results •Ability to recognize brandingAbility to recognize brandingAbility to recognize brandingAbility to recognize branding •Ability to filter communicationsAbility to filter communicationsAbility to filter communicationsAbility to filter communications •New self care devices and servicesNew self care devices and servicesNew self care devices and servicesNew self care devices and services •Etc.Etc.Etc.Etc. •Ability to recognize brandingAbility to recognize brandingAbility to recognize brandingAbility to recognize branding •Ability to filter communicationsAbility to filter communicationsAbility to filter communicationsAbility to filter communications •New self care devices and servicesNew self care devices and servicesNew self care devices and servicesNew self care devices and services •Etc.Etc.Etc.Etc. CapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilities A Paradigm ShiftA Paradigm Shift
  17. 17. Authored by Pasquale TaralloSome Preliminary Notes -- 1717 -- Some other results •Global experiences vs. Local attitudesGlobal experiences vs. Local attitudesGlobal experiences vs. Local attitudesGlobal experiences vs. Local attitudes •Expenses Behaviors based on own experiencesExpenses Behaviors based on own experiencesExpenses Behaviors based on own experiencesExpenses Behaviors based on own experiences •Etc.Etc.Etc.Etc. •Global experiences vs. Local attitudesGlobal experiences vs. Local attitudesGlobal experiences vs. Local attitudesGlobal experiences vs. Local attitudes •Expenses Behaviors based on own experiencesExpenses Behaviors based on own experiencesExpenses Behaviors based on own experiencesExpenses Behaviors based on own experiences •Etc.Etc.Etc.Etc. DiversityDiversityDiversityDiversityDiversityDiversityDiversityDiversity A Paradigm ShiftA Paradigm Shift
  18. 18. Authored by Pasquale TaralloSome Preliminary Notes -- 1818 -- “Power shift” by health professionals to patients and/or caregivers “Power shift” by health professionals to patients and/or caregivers The most important trend These effects … Lead toLead toLead toLead to KnowledgeKnowledgeKnowledgeKnowledgeKnowledgeKnowledgeKnowledgeKnowledge AwarenessAwarenessAwarenessAwarenessAwarenessAwarenessAwarenessAwareness CapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilitiesCapabilities DiversityDiversityDiversityDiversityDiversityDiversityDiversityDiversity A Paradigm ShiftA Paradigm Shift
  19. 19. Authored by Pasquale TaralloSome Preliminary Notes -- 1919 -- How Engage Patients: there is an App for that! A Paradigm ShiftA Paradigm Shift
  20. 20. Authored by Pasquale TaralloSome Preliminary Notes -- 2020 -- Telemedicine, eHealth, etc. and mHealth is revolutionizing the healthcare industry across the globe with mobile phones playing a pivotal role in its uptake. Telemedicine, eHealth, etc. and mHealth is revolutionizing the healthcare industry across the globe with mobile phones playing a pivotal role in its uptake. That’s why Top 10 Giants is jumping… Hospitals and physician groups spend a significant portion of their operational budget trying to connect with patients to communicate relevant health information. Despite these efforts, providers are regularly faced with revenue losses when patients fail to engage. And resource constraints make it hard to reach patients in a timely or cost- effective manner. Hospitals and physician groups spend a significant portion of their operational budget trying to connect with patients to communicate relevant health information. Despite these efforts, providers are regularly faced with revenue losses when patients fail to engage. And resource constraints make it hard to reach patients in a timely or cost- effective manner. Personalized automated interactions CAN CLOSE THIS GAP informing, reminding and engaging patients on • screenings, • immunizations, • clinical measures • disease • wellness management programs, • discharge instructions • appointments • medications • prescribed therapies. Personalized automated interactions CAN CLOSE THIS GAP informing, reminding and engaging patients on • screenings, • immunizations, • clinical measures • disease • wellness management programs, • discharge instructions • appointments • medications • prescribed therapies. How succeed ?How succeed ?
  21. 21. Authored by Pasquale TaralloSome Preliminary Notes -- 2121 -- … in The mHealth Market The world’s best mHealth solutions recognize the value of using mobile phones and devices as the basis for innovative. They also offer practical solutions that create a gateway to the cost effective provision of modern healthcare services. Telehealth is transforming the way healthcare is provisioned on a global scale. It’s no surprise then that many of the world’s telecom giants are jumping on the telehealth bandwagon and offering their own e-health solutions to customers It’s no surprise then that many of the world’s telecom giants are jumping on the telehealth bandwagon and offering their own e-health solutions to customers How succeed ?How succeed ?
  22. 22. Authored by Pasquale TaralloSome Preliminary Notes -- 2222 -- There more than a sector opportunity Communications are an opportunity to rise to tomorrow's challenges in the healthcare sector: aging populations, increased user demand and budget limitations. The right communications solutions put the patient at the heart of the system by creating a better healthcare system. Telecom providers are increasingly noticing this opportunity and understanding how they can work alongside all players in the healthcare ecosystem to develop technology that will alleviate some of the pressure in the industry. At the same time they can partner with other Companies interested in this wide and huge market, plenty of customers with different needs. In a sense, customers can be attracted, monitored and profiled by health and wellness needs and services required. How succeed ?How succeed ?
  23. 23. Authored by Pasquale TaralloSome Preliminary Notes -- 2323 -- Looking at Popular Mobile Activities … Social Networking Performing Searches Using Mobile Apps Listening to Music Sending and Reading Emails Watching VideosBrowsing Websites Checking News and Weather Sending and Reading Text Messages Source: This Slide has been made by Graham Player How succeed ?How succeed ?
  24. 24. Authored by Pasquale TaralloSome Preliminary Notes -- 2424 -- Patient Compliance and Alerts Diagnosis Vs Self Checking Up Remote Data Access Information and Prevention Self Care Vs Wellness Don’t forget Privacy Rights … we can understand How to Engage Customers How succeed ?How succeed ?
  25. 25. Authored by Pasquale TaralloSome Preliminary Notes -- 2525 -- What about these new devices ? Useful to Gather Biometric Data and Communicate them to Doctors, Care Givers and Patients Useful to Gather Biometric Data and Communicate them to Doctors, Care Givers and Patients How succeed ?How succeed ? iHealth iBaby Monitor iHealth Digital Scale iHealth Blood Pressure
  26. 26. Authored by Pasquale TaralloSome Preliminary Notes -- 2626 -- Here there is an example How succeed ?How succeed ? Look at https:/www.youtube.com/watch?v=u49tY-Y55d8
  27. 27. Authored by Pasquale TaralloSome Preliminary Notes -- 2727 -- Here there is an example How succeed ?How succeed ? Look at https://www.youtube.com/watch?v=Q9mEenPX7s8
  28. 28. Authored by Pasquale TaralloSome Preliminary Notes -- 2828 -- Here there is an example How succeed ?How succeed ? Look at https://www.youtube.com/watch?v=Q8mwaCNVt5Y
  29. 29. Authored by Pasquale TaralloSome Preliminary Notes -- 2929 -- Here there is an example How succeed ?How succeed ? If you prefer to consider some other (many others will be announced for both consumer and professional market at Duesserdolf Medica Trade fair to be held in November) such as new Cardiolab or old products that you can fin here ihealth glucometer http://www.youtube.com/watch?v=UQTEKRh3jqs As matter of facts these products could be a good tool to attract, retain and profile new potential customers (for example you can use them as a GADGET). Moreover you can improve you workforce results by helping them to self assess and monitor Health conditions.
  30. 30. Authored by Pasquale TaralloSome Preliminary Notes -- 3030 -- YOUR COMPANY But do not forget that Your focus and attention Should be Based on … Managing market competitiveness4 Small price premium3 2 Image and quality 5 Values based culture 6 Best team 1 Consistency Profitable Growth Profitable Growth Brand Preference Brand Preference Cost Containment & Synergies Cost Containment & Synergies Management Capabilities Management Capabilities How succeed ?How succeed ?
  31. 31. Authored by Pasquale TaralloSome Preliminary Notes -- 3131 -- Profitable Growth Profitable Growth Brand Preference Brand Preference Cost Containment & Synergies Cost Containment & Synergies Management Capabilities Management Capabilities Grow market at appropriate costGrow market at appropriate costGrow market at appropriate costGrow market at appropriate cost Focus on valueFocus on valueFocus on valueFocus on value Grow adjacent marketGrow adjacent marketGrow adjacent marketGrow adjacent market Grow market at appropriate costGrow market at appropriate costGrow market at appropriate costGrow market at appropriate cost Focus on valueFocus on valueFocus on valueFocus on value Grow adjacent marketGrow adjacent marketGrow adjacent marketGrow adjacent market Network quality and coverageNetwork quality and coverageNetwork quality and coverageNetwork quality and coverage First to market with key productsFirst to market with key productsFirst to market with key productsFirst to market with key products Excellence in customer serviceExcellence in customer serviceExcellence in customer serviceExcellence in customer service Relevant brand for the people of EgyptRelevant brand for the people of EgyptRelevant brand for the people of EgyptRelevant brand for the people of Egypt Network quality and coverageNetwork quality and coverageNetwork quality and coverageNetwork quality and coverage First to market with key productsFirst to market with key productsFirst to market with key productsFirst to market with key products Excellence in customer serviceExcellence in customer serviceExcellence in customer serviceExcellence in customer service Relevant brand for the people of EgyptRelevant brand for the people of EgyptRelevant brand for the people of EgyptRelevant brand for the people of Egypt Synergies from the GroupSynergies from the GroupSynergies from the GroupSynergies from the Group Cost conscious cultureCost conscious cultureCost conscious cultureCost conscious culture No compromise on qualityNo compromise on qualityNo compromise on qualityNo compromise on quality Synergies from the GroupSynergies from the GroupSynergies from the GroupSynergies from the Group Cost conscious cultureCost conscious cultureCost conscious cultureCost conscious culture No compromise on qualityNo compromise on qualityNo compromise on qualityNo compromise on quality Experienced management teamExperienced management teamExperienced management teamExperienced management team Hiring the bestHiring the bestHiring the bestHiring the best Emphasis on trainingEmphasis on trainingEmphasis on trainingEmphasis on training Experienced management teamExperienced management teamExperienced management teamExperienced management team Hiring the bestHiring the bestHiring the bestHiring the best Emphasis on trainingEmphasis on trainingEmphasis on trainingEmphasis on training … Value and Differentiation How succeed ?How succeed ? YOUR COMPANY
  32. 32. Authored by Pasquale TaralloSome Preliminary Notes -- 3232 -- Any Kind of Content, Device or Service should be coherent with the brand Name to preserve Corporate Image, Visibility and Reputation Any Kind ofAny Kind of Content, Device or ServiceContent, Device or Service should be coherent withshould be coherent with the brand Name to preservethe brand Name to preserve Corporate Image, VisibilityCorporate Image, Visibility and Reputationand Reputation Any Customer Behavior should be tracked to gain useful information to adopt multichannel strategies Any Customer BehaviorAny Customer Behavior should be tracked to gainshould be tracked to gain useful information to adoptuseful information to adopt multichannel strategiesmultichannel strategies What does it mean? How succeed ?How succeed ?
  33. 33. Authored by Pasquale TaralloSome Preliminary Notes -- 3333 -- A Final Point Customer Generator Customer Attractor Customer Data Collection Real Time Profiler Multichannel Presence Shops & Stores Showrooms & 3 D Stores Augmented Reality Smart Promotion & Loyalty Multichannel Strategies Mobile Payments Analytics & Economics How succeed ?How succeed ? What Do You Need to Implement ? What Do You Need to Implement ? YOUR COMPANY
  34. 34. Authored by Pasquale TaralloSome Preliminary Notes -- 3434 -- Where can you find best experiences? We already discussed with Ministers, C-level Managers and reported their experiences in these books. However we prefer to compare Data
  35. 35. Authored by Pasquale TaralloSome Preliminary Notes -- 3535 -- Would you like to share Your Needs and/or Point of views? What about your DATA ? Feel free to contact and/or follow me Pasquale Tarallo Email pasqualetarallo@tin.it Tel. +39 02-90377918 Mobile +39 339 456 14 69 Pasquale Tarallo Email pasqualetarallo@tin.it Tel. +39 02-90377918 Mobile +39 339 456 14 69
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