Names listed are those Learning Layers colleagues who are present here today at the workshop. Many more individuals have also been involved in the work as indicated by the next slide.
4 year EU FP7 research project, 17 partners, many other papers and workshop contributions by our partners at this conference
Our aim: to support meaningful (informal) learning at the workplaceHealthcare is one of two application contexts. We are working closely with GP practices in the Yorkshire regionresearch to understand current learning practicesco-design to develop learning support toolsEverything is in an early stage of development at the moment, as the project is still in its first year.
Key (informal learning) activities that the Layers tools supportCapture – Kevin Reflect App – Easy, quick capture immediately after learning trigger – don’t lose these ideas/thoughtsOrganise – Bits and Pieces– Visualisation tools for reviewing and organising your “bits” of informal learning – identify what to follow up, see patterns in your (and your colleagues) learning bitsShare – Bits and Pieces and Seek Support –Learn together not just individuallyDevelop / Mature – PANDORA – Collaborate – Develop your understanding and knowledge through feedback and comments from colleagues, leading to a shared mature knowledgebase
Using a GP as the example, but the tools are aimed at supporting all members of the clinical team (GP, Diabetic Specialist Nurse, Practice Nurse, Healthcare Assistant and Dietician) and also the Business ManagerPaula is the lead GP in the diabetes clinic based at her practice.Some new national guidelines have been issued related to the management of diabetes. Paula attends the update meeting that is run in her region. She has previously set up in her Reflect App a set of prompt questions to ask herself immediately after any update or training session. As she drives back from the event she turns on the Reflect App and chooses the training prompt questions. Kevin talks to her, asking her the prompt questions and she responds. Her verbal answers are recorded and automatically transcribed and when she returns to the practice she can easily access these notes and import them into any other system or software.
Paulaadds her reflection notes and the update slides to her collection of material in Bits and Pieces. Bits and Pieces can be used to record and store a wide range of media (text, audio, images, weblinksetc) similarly to Evernote, but with the addition of then offering a range of different visual ways of viewing (timeline, tag cloud, map) and organising (collections, layers, network) that material as well as supporting sharing.She searches for other related material added (and shared by her colleagues). She can use the tag cloud view to do this and the system can also recommend related material based on her colleagues’ shared collections.She then reviews her gathered collection of material related to the new guidelines and she can choose to share this material with colleagues, add tags and associated actions/reminders for herself. This will allow her to later identify where she needs to do further research and also to identify learning material or notes that can be used as part of her revalidation / appraisal submission.
When reviewing and organising the material, Paula realises she has a few questions that were not answered during the update meeting. She uses the Seek Support tool to contact her personal network and ask colleagues (both inside and outside her practice) if they can answer her queries. Note this can be contrasted with current situation where nurses and healthcare assistants in particular will rely mainly on asking colleagues who are there at the time (face to face communication) and doctors will have just a few key names who come to mind. Wider views and input may be currently missed.The Seek Support tool supports her in easily identifying key colleagues or networks who may be able to answer her question, makes recommendations based on similar queries asked by others and allows her to manage her personal network, rating and tagging people as well as answers and resources.
Based on what she has learned (from the update session, from reviewing the shared material in Bits and Pieces and from the answers she received from her support network), Paula believes that the practice will need to make some changes in order to implement the new guidelines. She asks some colleagues (both within her practice and potentially others from her learning network whose practices may also be looking to make these changes) if they will work with her to help develop an implementation plan for the new guidelines. Using the PANDORA system, she writes the first draft of a short report for her colleagues, in which she summarises the new guidelines and proposes a plan for how these should be implemented within the practice. She shares the draft report with the selected colleagues and invites them to read it and comment on it using the PANDORA tool. Her colleagues can comment on and rate different sections of the report. Once the plan is agreed then it is shared with the whole practice and the PANDORA system allows the key changes to be highlighted (for certain roles) so Paula’s colleagues can quickly identify which parts are most relevant to them and can indicate that they have read them. This enables the practice manager to monitor and ensure that people are up to date with the latest guidelines and working practice.
Regional Application Clusters
Health Care – Leeds
Building – Bremen
3. http://Learning-Layers-eu 3
You may have one practice that passes
down the guidance well but then there
are disparities in other areas
5. http://Learning-Layers-eu 5
Personalisable set of
Audio capture of your
Transcription and export
of your answers
Quick and easy capture of initial thoughts and reflections using the Kevin Reflect App
Paula attends update
6. http://Learning-Layers-eu 6
Add new learning notes Search for related material
added by colleagues
Review and organise
Bits and Pieces - Visual tools to organise and share both formal and informal learning
Paula reviews and
organises her notes
7. http://Learning-Layers-eu 7
Developing, maintaining and using online personal & shared networks to support learning
Paula asks others for
information and advice
8. http://Learning-Layers-eu 8
Share documents for
comments and ratings
Monitor maturity –
views, ratings, activity
Share mature documents
and monitor access
PANDORA – Tools to support the shared development and maturing of knowledge
Paula develops an
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