Thinking About Usability 20:20

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  • Introduce myself - live in london - work part time at plusnet in sheffield - pert time freelance Introduce usability, get you thinking about how usability affects you, inspire you to make better websites
  • Thinking About Usability 20:20

    1. 1. Thinking About Usability <ul><ul><li>Tamlyn Rhodes GeekUp Sheffield 7th May 2008 </li></ul></ul>
    2. 2. What is usability? <ul><ul><li>Making sure stuff is easy to use and useful for the people who will be using it </li></ul></ul>
    3. 3. If it needs instructions, it's badly designed
    4. 4. Recognition vs Recall
    5. 5. Constraints Affordances Metaphors
    6. 6. Constraints Affordances Metaphors
    7. 7. Constraints Affordances Metaphors
    8. 8. Doors & Taps
    9. 11. Photo: http://www.aameslock.com/custom_work.htm
    10. 12. <ul><ul><li>  </li></ul></ul>
    11. 13. <ul><ul><li>Office taps </li></ul></ul>
    12. 15. For every foolproof invention there is a new improved fool
    13. 16. <ul><ul><li>“ The designer shouldn't think of a simple dichotomy between errors and correct behaviour; rather, the entire interaction should be treated as a cooperative endeavour between person and machine, one in which misconceptions can arise on either side.” </li></ul></ul><ul><ul><li>  - Donald Norman, The Design of Everyday Things </li></ul></ul>
    14. 17. <ul><ul><li>PEBCAC </li></ul></ul>
    15. 18. Why is usability important? <ul><ul><li>Decrease support costs </li></ul></ul><ul><ul><li>Increase customer loyalty </li></ul></ul><ul><ul><li>Decrease development costs </li></ul></ul>
    16. 19. Top Tips <ul><ul><li>Use conventions </li></ul></ul><ul><ul><li>Don't rely on instructions </li></ul></ul><ul><ul><li>Errors are normal </li></ul></ul><ul><ul><li>Simplify, simplify, simplify </li></ul></ul>
    17. 20. Where to next? <ul><ul><li>The Design of Everyday Things </li></ul></ul><ul><ul><li>Don Norman </li></ul></ul><ul><ul><li>Don't Make Me Think! </li></ul></ul><ul><ul><li>Steve Krug </li></ul></ul><ul><ul><li>http://tamlyn.org </li></ul></ul>

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