Designing and evaluating mobile personal            and urban informatics applications for            public transport.   ...
Today        TripStats: Public transport research project        Background to Urban and Personal Informatics        Resea...
Aim          To determine how the principles of personal and          urban informatics can be applied in the design of   ...
TripStats                             4Wednesday, 8 June 2011
TripStats       A mobile       application for       collecting and       visualising       personalised trip       inform...
Goals for design        Enrich the customer experience of public transport        Make information about train travel more...
Cultural Probes          Participatory Design                         Prototyping           Deployment                    ...
Data & visualisation        For data collection and visualisation, context        matters.        No context, no value in ...
Social Interaction        People liked learning something new about their        travel habits.        People enjoyed comp...
Designing Mobile Personal Informatics                      Applications for Urban Settings                         Digital...
Background                              11Wednesday, 8 June 2011
Urban informatics                 “collection, classification, storage,              retrieval and dissemination of recorde...
Biketastic: Sensing     and Mapping     for Better     Biking        Biketastic helps bikers find        good routes and co...
Personal informatics           “A class of tools that help people collect            personally relevant information for t...
EnergyWiz         Motivating domestic         energy conservation         through comparative,         community-based    ...
Honours                            16Wednesday, 8 June 2011
Research aim        To determine how the principles of personal and         urban informatics can be applied in the design...
Questions          How can the visualisation of aggregated user-              generated data combined with existing       ...
Objectives             Background research - framing my research                      within the design space             ...
Motivation              Using public transport in Sydney is a mostly                         negative experience.         ...
Population is growing and infrastructure isnʼt                               keeping up.        http://www.smh.com.au/nati...
Traveller information systems have been shown to                   enhance the usability of public transport        [1] On...
Significance              Provide a starting point for similar-user              generated interventions to improve the    ...
Concept        Digital diary evaluation        Overall data aggregation         Personal visualisation and sharing        ...
25Wednesday, 8 June 2011
Methodology        Background        Ideation        Design & Develop        Deployment        Reflection                  ...
Background research        TripStats evaluation and paper        Background research into public transport        Research...
Ideation              Observations in context             Participatory design session            Questionnaire           ...
Design + Development        Rapid Prototyping: low to high fidelity        Usability testing        UX Evaluation        Ev...
Deployment study        3 stages of evaluation        Stage 1 - Evaluating current experience        Stage 2 - Aggregating...
Stage 1        Digital diary application        Evaluate user experience of catching the bus        Assess existing access...
Stage 2        Aggregating and visualising data        Digital diary + data collection        Visualisation + timetable   ...
Stage 3        Personal data visualisation and sharing        Digital diary + data collection + personal data        visua...
Reflection > Thesis        Assess whether application was successful in        achieving research aims        Analyse resul...
Timeline                         35Wednesday, 8 June 2011
Thank you!                          Feedback?                          Questions?                              36Wednesday...
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Tamara Chahine Honours Proposal

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June 2011 Honours proposal presentation
Design Computing, University of Sydney

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Tamara Chahine Honours Proposal

  1. 1. Designing and evaluating mobile personal and urban informatics applications for public transport. Tamara Chahine Honours June 2011 1Wednesday, 8 June 2011
  2. 2. Today TripStats: Public transport research project Background to Urban and Personal Informatics Research aims, objectives Significance and motivation Concept Methodology Evaluation 2Wednesday, 8 June 2011
  3. 3. Aim To determine how the principles of personal and urban informatics can be applied in the design of a mobile application to enrich the customer experience of public transport in Sydney by improving usability and accessibility of travel information. 3Wednesday, 8 June 2011
  4. 4. TripStats 4Wednesday, 8 June 2011
  5. 5. TripStats A mobile application for collecting and visualising personalised trip information. 5Wednesday, 8 June 2011
  6. 6. Goals for design Enrich the customer experience of public transport Make information about train travel more visible Encourage new forms of social interaction 6Wednesday, 8 June 2011
  7. 7. Cultural Probes Participatory Design Prototyping Deployment 7Wednesday, 8 June 2011
  8. 8. Data & visualisation For data collection and visualisation, context matters. No context, no value in the display information 8Wednesday, 8 June 2011
  9. 9. Social Interaction People liked learning something new about their travel habits. People enjoyed comparing themselves to others. Incorporating social + gaming interactions could be valuable to explore. 9Wednesday, 8 June 2011
  10. 10. Designing Mobile Personal Informatics Applications for Urban Settings Digital Cities 7 - Real World Experiences International Workshop at C&T 2011 Thursday 30 June 2011 Brisbane, Australia 10Wednesday, 8 June 2011
  11. 11. Background 11Wednesday, 8 June 2011
  12. 12. Urban informatics “collection, classification, storage, retrieval and dissemination of recorded knowledge in a city” [1] Foth, M. Handbook of Research on Urban Informatics: The Practice and Promise of the RealTime City. IGI Global: (2009) Hershey, Pennsylvania, USA. 12Wednesday, 8 June 2011
  13. 13. Biketastic: Sensing and Mapping for Better Biking Biketastic helps bikers find good routes and collect data to improve them [1] Reddy, S., Shilton, K. Denisov, G., Cenizal, C., Estrin, D. and Srivastava, M. Biketastic: Sensing and Mapping for Better Biking. In Proc. CHI 2010, Springer (2010), 1817-1820. 13Wednesday, 8 June 2011
  14. 14. Personal informatics “A class of tools that help people collect personally relevant information for the purpose of self-reflection and self- monitoring. These tools help people gain self-knowledge about ones behaviors, habits, and thoughts.” [1] Personal Informatics: http://personalinformatics.org/ 14Wednesday, 8 June 2011
  15. 15. EnergyWiz Motivating domestic energy conservation through comparative, community-based feedback in mobile and social media [1] Petkov, P., Köbler, F., Foth, M., & Krcmar, H. Motivating domestic energy conservation through comparative, community-based feedback in mobile and social media. In Proc. C&T 2011, ACM Press (2011) 15Wednesday, 8 June 2011
  16. 16. Honours 16Wednesday, 8 June 2011
  17. 17. Research aim To determine how the principles of personal and urban informatics can be applied in the design of a mobile application to enrich the customer experience of public transport in Sydney by improving usability and accessibility of travel information. 17Wednesday, 8 June 2011
  18. 18. Questions How can the visualisation of aggregated user- generated data combined with existing information such as timetable data leverage the reliability of information? What kind of insights can people gain from sharing and social contrasting of personal data about travel habits? 18Wednesday, 8 June 2011
  19. 19. Objectives Background research - framing my research within the design space Design, development and evaluation of a mobile application. Analysis of findings to produce design guidelines for similar applications 19Wednesday, 8 June 2011
  20. 20. Motivation Using public transport in Sydney is a mostly negative experience. 20Wednesday, 8 June 2011
  21. 21. Population is growing and infrastructure isnʼt keeping up. http://www.smh.com.au/national/off-again-on-again-the-cbd-metro-is-off-again--well-nearly-20100119-mj6k.html http://www.smh.com.au/technology/technology-news/smart-machines-on-way-but-still-no-sign-of- tickets-20110531-1feql.html 21Wednesday, 8 June 2011
  22. 22. Traveller information systems have been shown to enhance the usability of public transport [1] OneBusAway: Results from Providing Real-Time Arrival Information for Public Transit www.onebusaway.org/ [2] Field trial of Tiramisu: crowd-sourcing bus arrival times to spur co-design www.tiramisutransit.com/ [3] TripView: http://www.grofsoft.com/tripview.php 22Wednesday, 8 June 2011
  23. 23. Significance Provide a starting point for similar-user generated interventions to improve the experience of public transport through mobile technologies. Present findings from design, evaluation and results as a series of guidelines for other mobile applications in the realm of personal and urban informatics. 23Wednesday, 8 June 2011
  24. 24. Concept Digital diary evaluation Overall data aggregation Personal visualisation and sharing 24Wednesday, 8 June 2011
  25. 25. 25Wednesday, 8 June 2011
  26. 26. Methodology Background Ideation Design & Develop Deployment Reflection 26Wednesday, 8 June 2011
  27. 27. Background research TripStats evaluation and paper Background research into public transport Research into informatics projects 27Wednesday, 8 June 2011
  28. 28. Ideation Observations in context Participatory design session Questionnaire Define user needs 28Wednesday, 8 June 2011
  29. 29. Design + Development Rapid Prototyping: low to high fidelity Usability testing UX Evaluation Evolve to final prototype 29Wednesday, 8 June 2011
  30. 30. Deployment study 3 stages of evaluation Stage 1 - Evaluating current experience Stage 2 - Aggregating and visualising data Stage 3 - Personal data visualisation and sharing 30Wednesday, 8 June 2011
  31. 31. Stage 1 Digital diary application Evaluate user experience of catching the bus Assess existing access to information about bus services 10 users / 1 week 31Wednesday, 8 June 2011
  32. 32. Stage 2 Aggregating and visualising data Digital diary + data collection Visualisation + timetable System logging Focus group 10 users / 2 weeks 32Wednesday, 8 June 2011
  33. 33. Stage 3 Personal data visualisation and sharing Digital diary + data collection + personal data visualisation System logging Focus group 10 users / 2 weeks 33Wednesday, 8 June 2011
  34. 34. Reflection > Thesis Assess whether application was successful in achieving research aims Analyse results from digital diary, system logs, focus groups Present design guidelines 34Wednesday, 8 June 2011
  35. 35. Timeline 35Wednesday, 8 June 2011
  36. 36. Thank you! Feedback? Questions? 36Wednesday, 8 June 2011

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