Designing Mobile Personal Informatics Applications for Urban Settings

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Digital Cities 7, International Workshop at C&T 2011, Brisbane, Australia.

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Designing Mobile Personal Informatics Applications for Urban Settings

  1. 1. Designing Mobile Personal Informatics Applications for Urban Settings Tamara Chahine Martin Tomitsch Design Lab, University of Sydney 1Thursday, 30 June 2011
  2. 2. Today Context & problems Mobile application Design process Deployment study Key insights Future work 2Thursday, 30 June 2011
  3. 3. Context 3Thursday, 30 June 2011
  4. 4. Motivation Using public transport in Sydney is a mostly negative experience. Population is growing and infrastructure isnʼt keeping up. Traveller information systems have been shown to enhance the usability of public transport 4Thursday, 30 June 2011
  5. 5. Goals for design Enrich the customer experience of public transport Make information about train travel more visible Encourage new forms of social interaction 5Thursday, 30 June 2011
  6. 6. TripStats 6Thursday, 30 June 2011
  7. 7. Cultural Probes Participatory Design Prototyping Deployment 7Thursday, 30 June 2011
  8. 8. Real-time information Location Travelled distance Remaining distance Time spent travelling Time left Current Speed 8Thursday, 30 June 2011
  9. 9. Visualising trips 9Thursday, 30 June 2011
  10. 10. Deployment study 10Thursday, 30 June 2011
  11. 11. 8 prospective participants, mix of full time workers and students catching the train regularly. Phase one 1 week without the application, paper diaries, questionnaire Phase two 2 weeks with the application, paper diaries, questionnaire, interview 11Thursday, 30 June 2011
  12. 12. Key insights 12Thursday, 30 June 2011
  13. 13. Recording data Physical context User attention Technical issues Internal motivation “I didnʼt see a consequence; it was hard to keep using it” 13Thursday, 30 June 2011
  14. 14. Displaying real-time data Context Usefulness Integration with existing data 14Thursday, 30 June 2011
  15. 15. Visualising historical data Users liked learning new things about themselves Historical data integrated with timetable information to plan travel 15Thursday, 30 June 2011
  16. 16. Supporting social interaction People enjoy comparing themselves to others. Incorporating social + gaming interactions 16Thursday, 30 June 2011
  17. 17. Technical implementation Constant connectivity & GPS Reliability and accuracy Multitasking support 17Thursday, 30 June 2011
  18. 18. Summary 18Thursday, 30 June 2011
  19. 19. Future work How can the visualisation of aggregated user- generated data combined with existing information such as timetable data leverage the reliability of information? What kind of insights can people gain from sharing and social contrasting of personal data about travel habits? 19Thursday, 30 June 2011
  20. 20. Background 20Thursday, 30 June 2011
  21. 21. Urban informatics “collection, classification, storage, retrieval and dissemination of recorded knowledge in a city” [1] Foth, M. Handbook of Research on Urban Informatics: The Practice and Promise of the RealTime City. IGI Global: (2009) Hershey, Pennsylvania, USA. 21Thursday, 30 June 2011
  22. 22. Personal informatics “A class of tools that help people collect personally relevant information for the purpose of self-reflection and self- monitoring. These tools help people gain self-knowledge about ones behaviors, habits, and thoughts.” [1] Personal Informatics: http://personalinformatics.org/ 22Thursday, 30 June 2011
  23. 23. http://www.smh.com.au/national/off-again-on-again-the-cbd-metro-is-off-again--well-nearly-20100119-mj6k.html http://www.smh.com.au/technology/technology-news/smart-machines-on-way-but-still-no-sign-of- tickets-20110531-1feql.html 23Thursday, 30 June 2011
  24. 24. [1] OneBusAway: Results from Providing Real-Time Arrival Information for Public Transit www.onebusaway.org/ [2] Field trial of Tiramisu: crowd-sourcing bus arrival times to spur co-design www.tiramisutransit.com/ [3] TripView: http://www.grofsoft.com/tripview.php 24Thursday, 30 June 2011

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