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  • 1. UC&C by HP Roni Izrael – Network Business Manager Oren Porat – UC&C Regional Sales Specialist June 8, 2010 1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  • 2. Communications Today: Tomorrow E-mail and Calendaring Video Conferencing Web Conferencing Instant Messaging Authentication Administration Authentication Storage Authentication Administration Authentication Storage Administration Administration Storage Storage Authentication Authentication Authentication Authentication Administration Administration Administration Storage Administration Storage Storage Storage Compliance Audio Voicemail Telephony Conferencing 2 ©2009 HP Confidential ©2009 HP Confidential
  • 3. UCC maturity model Evolving UCC program from Basic up to Dynamic stage Enterprise USABILITY Individual SOLUTION TYPE Elementary Sophisticated 3 (Technology only) (Automated Bus App) ©2009 HP Confidential
  • 4. The Approach to UC&C is Different for Each Company The Business Value Services consider the unique requirements of individual clients to determine priority and value for each element Solution elements Mobility Solutions 7 8 Company A 10 Company B Application integration 3 SharePoint applications/ECM 3 7 Portal/Social Network/Search 5 2 Voice integration/Network 1 9 2 Video Conf/Telepresence 4 4 Audio/Web Conferencing 1 8 IP telephony 6 Unified Messaging Phased approach 9 Presence/Instant messaging 5 11 Time Messaging – upgrade/migrate 6 Using common infrastructure, management, security and standardized HW/SW platforms 4 ©2009 HP Confidential
  • 5. “Enterprises will waste $130 billion buying the wrong network technologies and services during the next five years.” Mark Fabbi, Vice President, Gartner Inc. ©2009 HP Confidential ©2010 HP Confidential
  • 6. HP Unified Communications and Collaboration Business outcomes – Reduce telecommunications costs HP Difference – Enhance business responsiveness Access to voice, data, and video services and accelerate turnaround regardless of time, location or device – Increase end-user productivity – wherever, whenever, with any People device – Seamless integration of voice, Integrate video and data and simplify Corridor Road warrior Technology Process warrior Services – Business Value Services – Voice Solutions – Messaging Solutions – Collaboration Solutions – Integrated Business Solutions – Network Upgrades & Security Call center Commuter Fixed desk agents – Support Services 6 ©2010 HP Confidential
  • 7. HP’s Unique Way to UC&C Plan • Planning Experience Workshops Report Roadmap Transformation • Market impact of UC&C Experience • UC&C technology providers • HP’s approach for UC&C Transformation Workshop • Value of UC&C to support business strategy and related changes Business Benefits in processes Workshop • Complete UC&C Business Case • Refined Roadmap • Business, Financial Technology and implementation: Strategic • Requirements, Models and Measures Architecture • Technology and Benefits Realizations Roadmap 7 ©2009 HP Confidential
  • 8. Transformation Experience Workshop – Visual and Interactive Workshop – Duration: 4-6 hours using situational discussion panels – Availability: Global – Identify and detail – Delivered by experienced organizational vision HP UC&C Consultants – Leverage best practices – Target Audience: CIO, – Align solution to strategic initiative IT Manager, Key Business – Gain stakeholder buy-in Unit Managers – Discover implications and risks – Create initial roadmap to achieve the desired state – An experience walking through a UC&C transformation 8 ©2009 HP Confidential
  • 9. Transformation Experience Workshop – Visual and Interactive Workshop – Duration: 4-6 hours using situational discussion panels – Availability: Global – Identify and detail – Delivered by experienced organizational vision HP UC&C Consultants – Leverage best practices – Target Audience: CIO, – Align solution to strategic initiative IT Manager, Key Business – Gain stakeholder buy-in Unit Managers – Discover implications and risks – Create initial roadmap to achieve the desired state – An experience walking through a UC&C transformation 9 ©2009 HP Confidential
  • 10. HP Business Benefits Workshop – Link UC&C investments – Duration: 2 weeks with business needs – Availability: Global – Link strategic initiatives and – Delivered by experienced implications HP UC&C Consultants – Discover business cases with key – Target Audience: CIO, IT business stakeholders Manager, Key Business – Identify, quantify and analyze Unit Managers solution benefits – A high level UC&C roadmap building on business priorities and benefit quantification 10 ©2009 HP Confidential
  • 11. HP Strategic Architecture – Aligns business and information contexts with – Duration: 4 – 6 weeks architectural decisions – Availability: Global – Provides a complete, clearly – Delivered by experienced scoped solution HP UC&C Consultants – Involves stakeholder in – Target Audience: IT requirements collection Manager, IT Owners – Identifies business requirements, constraints and linkages – Provide a strategic architecture blueprint and detailed UC&C transformation plans to introduce new technologies 11 ©2009 HP Confidential
  • 12. How HP can Help ? A complete set of services for the entire Solution Lifecycle Designs & Roll Out Services Business Value • Integrated solution design Education & Support Services • Migrations plans & design Services • Transformation Experience • Network readiness Assessment • Solution evolution & support Workshop • Network Upgrades • End-user Tools & Training • Business Benefits Workshop • Integrate with existing PBX • Video Collaboration tools • UC&C Strategic Architecture • Deploy POC • Maintenance • Complete Solution Deployment • How can I integrate the new • UC&C: what does it mean for Solutions into my environment? • How can I appropriately my company ? improve skills and know-how of • Is my network and telephony • Where should I start? infrastructure ready? my workforce? • How can I involve the business? • How can I shift my resources to • How can I migrate existing innovation freeing them from • Do not know how to justify infrastructure (Exchange, SharePoint, Notes) to a new daily maintenance activities? investment UC&C Application Infrastructure? • How can I move from Vision to 12 Implementation? ©2009 HP Confidential • How can I deploy solutions successfully?
  • 13. Education Services Portfolio Education Consulting Management of Change Knowledge and Skills End User Application IT Professionals Help Desk Training Management Analyze Design Develop Deliver Evaluate ©2009 HP Confidential
  • 14. HP can Help with a Complete Set of Services Lifecycle Services for the business productivity infrastructure to lower cost, accelerate growth, and minimize risk Optimize Strategize, Plan, Design, Architect – Enhanced UC&C applications – Business Value Services – Exchange Upgrades – Architect and Validate Voice, Data, – Voice Upgrades Messaging & Collaboration – UC&C Optimization Infrastructure Assessments – Map relevant technologies to detailed solution design – UC&C Architecture Blueprint – Governance and Operational planning Maximize performance – Education Services/Training and availability – Mission Critical Support Rapid deployment and integration of – Remote monitoring UC&C implementation – HW/SW Support – Integrate applications, processes, technologies – Application support – Program Management Deployment – Hosting/management of Services messaging, collaboration & mobile infrastructure/devices – Testing/Acceptance 14 ©2009 HP Confidential
  • 15. HP & Partners Unified Communications & Collaboration Integrated Solution HP Services & System Integration Consulting Design Program Deployment Integration Outsourcing Support & Assessments Management Training Clients HP Management Tools Security Solutions Software Powered Solutions Gateway IP Telephony PBX Video Collaboration Exchange Server Office Communication Server Office SharePoint Server Servers & Storage Networking 15 ©2009 HP Confidential
  • 16. POINTS TO TAKE WITH YOU 1 UC&C can transform your business 2 UC&C requires strategy and planning to right size the solution No single vendor and/or technology can provide a 3 complete end-to-end UC&C solution. Use open standards-based solutions Contact HP and start analyzing your UC&C business needs 16 ©2009 HP Confidential
  • 17. Making Technology Work So business works 17
  • 18. Outcomes that matter. 18