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Tally.ERP 9 for Hotel Management




© Tally Solutions Pvt. Ltd. All Rights Reserved
Agenda


      •      Hotel Management –An Overview

      •      How Hotel Management Operations are Structured

      •      Tally.ERP 9 for Hotel Management

                •     Business Process Flow

                •     Primary Requirement- Hence Opportunity

                •     Tally.ERP 9- Fitment




© Tally Solutions Pvt. Ltd. All Rights Reserved                2
Hotel Management –An Overview


                                                        HOSPITALITY




                                                     Hotel Management
                                                       An Overview




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© Tally Solutions Pvt. Ltd. All Rights Reserved                                          3
How Hotel Management Operations are Structured




© Tally Solutions Pvt. Ltd. All Rights Reserved   4
How Hotel Management Operations are Structured


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                                                              Hotel Management
                                                                An Overview
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© Tally Solutions Pvt. Ltd. All Rights Reserved                                                     5
Hotel Management- Hospitality -An Overview


                                                                     FRONT OFFICE




                                                           Hotel Management
                                                             An Overview

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© Tally Solutions Pvt. Ltd. All Rights Reserved                                                           6
Process Flow- Front Office- Room Enquiry and Reservation




© Tally Solutions Pvt. Ltd. All Rights Reserved            7
Process Flow- Front Office- Room Check-In and Check-Out




© Tally Solutions Pvt. Ltd. All Rights Reserved           8
Primary Requirement- Front Office-Hence Opportunities
 Category/Module                         Major             Explanation
                                         Requirement

 Front Office                            Room Enquiry      Rooms enquiry and reservation are the major requirements for this
                                         and Reservation   industry. Handling the guest’ room enquiries via email, website,
                                         Management        walk-ins and through agents are very crucial. At any point of time,
                                                           the reception should have the complete information of empty rooms
                                                           and occupied rooms.


                                         Bill settlement   While preparing the bill, reception needs to consider the different
                                         (Invoice)         services availed by the guests. All these services need to add to the
                                                           bill. The final bill should also contain the luxury tax and service tax
                                                           information.

                                         C-Form            The lodges, will have to submit the ‘foreigners’ information to the
                                                           respective police station. The guests’ details has to be submitted in a
                                                           prescribed form called C-Form. The C-Form contains the country,
                                                           passport and visa details etc., of the guests.




© Tally Solutions Pvt. Ltd. All Rights Reserved                                                                                      9
Tally.ERP 9 Fitment- Front Office
 SL NO           Requirement                                                    Tally.ERP 9   Customisation/
                                                                                              Integration

 1               Room setup and labeling of rooms (Ac, Non-Ac, Deluxe etc.)                   Yes

 2               Setup service tax                                              Yes

 3               Setup the Luxury tax                                                         Yes

 4               Check room availability                                                      Yes

 5               Advance room booking                                                         Yes

 6               Capture the guests purpose of visit                                          Yes

 7               Guests-ledger formation for room booking                                     Yes

 8               Origin information of guests- Country, Nationality, Passport                 Yes
                 No, Foreigners details etc. )

 9               Reservation remarks                                                          Yes

 10              Special discount setup for corporates                                        Yes

 11              Book rooms with approximate check-in and check-out date                      Yes

 12              Manage user restriction                                                      Yes

 13              Different modes of payments -Debit/Credit card, Gift           Yes
                 voucher, Cash etc.

 14              Setup the room tariff                                          Yes

© Tally Solutions Pvt. Ltd. All Rights Reserved                                                                Contd..   10
Tally.ERP 9 Fitment- Front Office
 SL NO           Requirement                                    Tally.ERP 9   Customisation/
                                                                              Integration

 15              Guests- room check in time and date                          Yes
 16              Guests- advance collection and issue receipt   Yes
 17              Guests- registration card
 19              Guests- room allotment                                       Yes

 20              Generate room bill                                           Yes
 21              Room service bill                                            Yes
 22              Laundry service bill                                         Yes

 23              Check-In report                                              Yes

 24              Print Check -Out bill (Invoice)                              Yes
 25              Calculate luxury tax                                         Yes
 26              Calculate service tax                                        Yes
 27              Setup for discount masters                                   Yes
 28              C-Form                                                       Yes
                 Additional bed requirement                                   Yes
 29
 30              Commission charges for agents                  Yes

© Tally Solutions Pvt. Ltd. All Rights Reserved                                                Contd..   11
Tally.ERP 9 Fitment- Front Office
 SL NO           Requirement                                      Tally.ERP 9   Customisation/
                                                                                Integration

 31              Telephone charges (intercom telephone charges)   Yes

 32              Other maintenance expenses management            Yes




© Tally Solutions Pvt. Ltd. All Rights Reserved                                                  12
Hotel Management- Hospitality -An Overview


                                                                     FRONT OFFICE




                                                           Hotel Management
                                                             An Overview

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© Tally Solutions Pvt. Ltd. All Rights Reserved                                                           13
Process Flow- Bar/ Restaurant




© Tally Solutions Pvt. Ltd. All Rights Reserved   14
Primary Requirement- Bar / Restaurant- Hence Opportunities
 Category/               Major Requirement        Explanation
 Module

 Bar/                    Kitchen Order Ticket     Preparation of KOT is very important for Bar / Restaurant. Each order
 Restaurant              (KOT)                    from guest will be treated as single KOT. All the KOT will be send for final
                                                  billing. Therefore handling of KOT is one of the major requirement.


                         Billing                  KOT needs to be converted into final bill along with the waiter’s details and
                                                  deliver to the guest. The guests will have the flexibility to make the
                                                  payment immediately or he can add the bill to his room bill.


                         Multiple payment         Guests can make the payment in multiple modes. The restaurant should have the
                         Modes                    flexibility to handle the same . The payment modes could be cash /debit/credit
                                                  cards etc.

                         Waiter wise KOT          Each KOT should contain the waiter name and table details.
                         details




© Tally Solutions Pvt. Ltd. All Rights Reserved                                                                                    15
Tally.ERP 9 Fitment- Bar / Restaurant
 SL NO           Requirement                                      Tally.ERP 9   Customisation/
                                                                                Integration

 1               Setup table masters                                            Yes

 2               Setup item masters                               Yes

 3               Setup complementary item masters                               Yes

 4               Manage item pricing                              Yes


 5               Manage KOTs                                                    Yes

 6               Generate automatic KOT number                                  Yes

 7               Print KOT                                                      Yes

 8               Generate bill                                                  Yes

 9               Calculate service tax                            Yes

 10              Calculate VAT                                    Yes

 11              Enable user-wise billing                                       Yes

 12              Restaurant register                                            Yes

 13              Empty table list                                               Yes

 14              Cash receipts                                    Yes

 15              Multiple modes of payments (Cash/Cards/Coupon)   Yes

© Tally Solutions Pvt. Ltd. All Rights Reserved                                                  Contd.. 16
Tally.ERP 9 Fitment- Bar / Restaurant
 SL NO           Requirement                            Tally.ERP 9   Customisation/
                                                                      Integration

 16              Cash summary (Cards/Cash)                            Yes

 17              Pending KOT details                                  Yes

 18              Table timing details                                 Yes

 19              Tables reservation                                   Yes

 20              Transfer bill to room                                Yes

 21              Calculate service tax and VAT          Yes

 22              Table reservation                                    Yes

 23              Manage weekend offers (price levels)




© Tally Solutions Pvt. Ltd. All Rights Reserved                                        17
Hotel Management- Hospitality -An Overview


                                                                     FRONT OFFICE




                                                           Hotel Management
                                                             An Overview

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© Tally Solutions Pvt. Ltd. All Rights Reserved                                                           18
Tally.ERP 9 Fitment- Banquet/Conference Hall
 SL NO           Requirement                      Tally.ERP 9   Customisation/
                                                                Integration

 1               Hall reservation                               Yes

 2               Corporate price levels           Yes

 3               Banquet hall bill generation                   Yes

 4               Banquet hall register                          Yes

 5               Bill settlement                                Yes

 6               Hall other expenses management                 Yes




© Tally Solutions Pvt. Ltd. All Rights Reserved                                  Contd.. 19
How Hotel Management Operations are Structured


                                                                 HOSPITALITY




                                                              Hotel Management
                                                                An Overview
                          A
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© Tally Solutions Pvt. Ltd. All Rights Reserved                                                    20
Process Flow- Stores/Purchases




© Tally Solutions Pvt. Ltd. All Rights Reserved   21
Primary Requirement-Stores/Purchases- Hence Opportunities
 Category/             Major Requirement          Explanation
 Module

 Stores/               Purchases of Inventory     Inventory handling is another major requirement for hotels. Each
 Purchase              (department Wise)          department will have different requirement of items. Preparation of
 s                                                purchase order or indent, multiple supplier management, preparation of
                                                  GRN and purchase Invoice are very important.




© Tally Solutions Pvt. Ltd. All Rights Reserved                                                                            22
Tally.ERP 9 Fitment- Stores/Purchases
 SL NO           Requirement                              Tally.ERP 9   Customisation/
                                                                        Integration

 1               Item master creation                     Yes

 2               Purchase order/Indent generation                       Yes

 3               Goods receipt note                       Yes

 4               Purchase returns                         Yes

 5               Re-order levels                          Yes

 6               Physical stock entry                     Yes

 7               Re-order level status report             Yes

 8               Physical stock register                  Yes

 9               Inventory report                         Yes

 10              Purchase order book                      Yes

 11              Stock transfer report- Department-wise   Yes

 12              Purchase order outstanding report        Yes

 13              Negative stock report                    Yes

 14              Monthly sales analysis report            Yes


© Tally Solutions Pvt. Ltd. All Rights Reserved                                          Contd.. 23
How Hotel Management Operations are Structured


                                                                 HOSPITALITY




                                                              Hotel Management
                                                                An Overview




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© Tally Solutions Pvt. Ltd. All Rights Reserved                                                    24
Process Flow- Accounts & MIS Reports




© Tally Solutions Pvt. Ltd. All Rights Reserved   25
Tally.ERP 9 Fitment- Accounts & MIS Reports
 SL NO           Requirement                             Tally.ERP 9   Customisation/
                                                                       Integration

 1               Receipts and payments                   Yes

 2               Room bill settlement                                  Yes

 3               Multiple payment modes                  Yes

 4               Bank reconciliation                     Yes

 5               Bank challan preparation and printing   Yes

 6               P&L Account                             Yes

 7               Cash and Bank summary                   Yes

 8               Cheque printing                         Yes

 9               Statutory compliances                   Yes

 10              Luxury tax form IV                                    Yes

 11              Outstanding receivable and payable      Yes

 12              Occupied room details                                 Yes

 13              Room reservation report                               Yes

 14              Empty room report                                     Yes

© Tally Solutions Pvt. Ltd. All Rights Reserved                                         26
Tally.ERP 9 Fitment- Accounts & MIS Reports
 SL NO           Requirement                               Tally.ERP 9   Customisation/
                                                                         Integration

 15              Room register                                           Yes

 16              Billed and settled party report                         Yes

 17              Complementary report                                    Yes

 18              Advanced room booking register                          Yes

 19              Current guest list                                      Yes

 20              Department –wise profit report                          Yes

 21              Department-wise collection report                       Yes

 22              Group company                             Yes

 23              Manage your outlets                       Yes

 24              Payroll                                   Yes

 25              Integrate with third party applications                 Yes

 26              Tracking monthly maintenance cost         Yes




© Tally Solutions Pvt. Ltd. All Rights Reserved                                           27
Thank You
                 For any queries please contact :- ti@tallysolutions.com
                 Visit : www.tallysolutions.com




© Tally Solutions Pvt. Ltd. All Rights Reserved                            28

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Tally.ERP 9 for hotel management

  • 1. Tally.ERP 9 for Hotel Management © Tally Solutions Pvt. Ltd. All Rights Reserved
  • 2. Agenda • Hotel Management –An Overview • How Hotel Management Operations are Structured • Tally.ERP 9 for Hotel Management • Business Process Flow • Primary Requirement- Hence Opportunity • Tally.ERP 9- Fitment © Tally Solutions Pvt. Ltd. All Rights Reserved 2
  • 3. Hotel Management –An Overview HOSPITALITY Hotel Management An Overview S SEA CH AC UR CO R U EPO /P N TI RT ES N S OR G & ST M IS © Tally Solutions Pvt. Ltd. All Rights Reserved 3
  • 4. How Hotel Management Operations are Structured © Tally Solutions Pvt. Ltd. All Rights Reserved 4
  • 5. How Hotel Management Operations are Structured HOSPITALITY Hotel Management An Overview AC CO ES U AS N H TI RC N G PU & S/ M RE IS O RE ST PO RT S © Tally Solutions Pvt. Ltd. All Rights Reserved 5
  • 6. Hotel Management- Hospitality -An Overview FRONT OFFICE Hotel Management An Overview BA T N N QU A R ET U / TA CO ES NF R ER / EN CE R A B HA LL © Tally Solutions Pvt. Ltd. All Rights Reserved 6
  • 7. Process Flow- Front Office- Room Enquiry and Reservation © Tally Solutions Pvt. Ltd. All Rights Reserved 7
  • 8. Process Flow- Front Office- Room Check-In and Check-Out © Tally Solutions Pvt. Ltd. All Rights Reserved 8
  • 9. Primary Requirement- Front Office-Hence Opportunities Category/Module Major Explanation Requirement Front Office Room Enquiry Rooms enquiry and reservation are the major requirements for this and Reservation industry. Handling the guest’ room enquiries via email, website, Management walk-ins and through agents are very crucial. At any point of time, the reception should have the complete information of empty rooms and occupied rooms. Bill settlement While preparing the bill, reception needs to consider the different (Invoice) services availed by the guests. All these services need to add to the bill. The final bill should also contain the luxury tax and service tax information. C-Form The lodges, will have to submit the ‘foreigners’ information to the respective police station. The guests’ details has to be submitted in a prescribed form called C-Form. The C-Form contains the country, passport and visa details etc., of the guests. © Tally Solutions Pvt. Ltd. All Rights Reserved 9
  • 10. Tally.ERP 9 Fitment- Front Office SL NO Requirement Tally.ERP 9 Customisation/ Integration 1 Room setup and labeling of rooms (Ac, Non-Ac, Deluxe etc.) Yes 2 Setup service tax Yes 3 Setup the Luxury tax Yes 4 Check room availability Yes 5 Advance room booking Yes 6 Capture the guests purpose of visit Yes 7 Guests-ledger formation for room booking Yes 8 Origin information of guests- Country, Nationality, Passport Yes No, Foreigners details etc. ) 9 Reservation remarks Yes 10 Special discount setup for corporates Yes 11 Book rooms with approximate check-in and check-out date Yes 12 Manage user restriction Yes 13 Different modes of payments -Debit/Credit card, Gift Yes voucher, Cash etc. 14 Setup the room tariff Yes © Tally Solutions Pvt. Ltd. All Rights Reserved Contd.. 10
  • 11. Tally.ERP 9 Fitment- Front Office SL NO Requirement Tally.ERP 9 Customisation/ Integration 15 Guests- room check in time and date Yes 16 Guests- advance collection and issue receipt Yes 17 Guests- registration card 19 Guests- room allotment Yes 20 Generate room bill Yes 21 Room service bill Yes 22 Laundry service bill Yes 23 Check-In report Yes 24 Print Check -Out bill (Invoice) Yes 25 Calculate luxury tax Yes 26 Calculate service tax Yes 27 Setup for discount masters Yes 28 C-Form Yes Additional bed requirement Yes 29 30 Commission charges for agents Yes © Tally Solutions Pvt. Ltd. All Rights Reserved Contd.. 11
  • 12. Tally.ERP 9 Fitment- Front Office SL NO Requirement Tally.ERP 9 Customisation/ Integration 31 Telephone charges (intercom telephone charges) Yes 32 Other maintenance expenses management Yes © Tally Solutions Pvt. Ltd. All Rights Reserved 12
  • 13. Hotel Management- Hospitality -An Overview FRONT OFFICE Hotel Management An Overview BA T N N QU A R ET U / TA CO ES NF R ER / EN CE R A B HA LL © Tally Solutions Pvt. Ltd. All Rights Reserved 13
  • 14. Process Flow- Bar/ Restaurant © Tally Solutions Pvt. Ltd. All Rights Reserved 14
  • 15. Primary Requirement- Bar / Restaurant- Hence Opportunities Category/ Major Requirement Explanation Module Bar/ Kitchen Order Ticket Preparation of KOT is very important for Bar / Restaurant. Each order Restaurant (KOT) from guest will be treated as single KOT. All the KOT will be send for final billing. Therefore handling of KOT is one of the major requirement. Billing KOT needs to be converted into final bill along with the waiter’s details and deliver to the guest. The guests will have the flexibility to make the payment immediately or he can add the bill to his room bill. Multiple payment Guests can make the payment in multiple modes. The restaurant should have the Modes flexibility to handle the same . The payment modes could be cash /debit/credit cards etc. Waiter wise KOT Each KOT should contain the waiter name and table details. details © Tally Solutions Pvt. Ltd. All Rights Reserved 15
  • 16. Tally.ERP 9 Fitment- Bar / Restaurant SL NO Requirement Tally.ERP 9 Customisation/ Integration 1 Setup table masters Yes 2 Setup item masters Yes 3 Setup complementary item masters Yes 4 Manage item pricing Yes 5 Manage KOTs Yes 6 Generate automatic KOT number Yes 7 Print KOT Yes 8 Generate bill Yes 9 Calculate service tax Yes 10 Calculate VAT Yes 11 Enable user-wise billing Yes 12 Restaurant register Yes 13 Empty table list Yes 14 Cash receipts Yes 15 Multiple modes of payments (Cash/Cards/Coupon) Yes © Tally Solutions Pvt. Ltd. All Rights Reserved Contd.. 16
  • 17. Tally.ERP 9 Fitment- Bar / Restaurant SL NO Requirement Tally.ERP 9 Customisation/ Integration 16 Cash summary (Cards/Cash) Yes 17 Pending KOT details Yes 18 Table timing details Yes 19 Tables reservation Yes 20 Transfer bill to room Yes 21 Calculate service tax and VAT Yes 22 Table reservation Yes 23 Manage weekend offers (price levels) © Tally Solutions Pvt. Ltd. All Rights Reserved 17
  • 18. Hotel Management- Hospitality -An Overview FRONT OFFICE Hotel Management An Overview BA T N N QU A R ET U / TA CO ES NF R ER / EN CE R A B HA LL © Tally Solutions Pvt. Ltd. All Rights Reserved 18
  • 19. Tally.ERP 9 Fitment- Banquet/Conference Hall SL NO Requirement Tally.ERP 9 Customisation/ Integration 1 Hall reservation Yes 2 Corporate price levels Yes 3 Banquet hall bill generation Yes 4 Banquet hall register Yes 5 Bill settlement Yes 6 Hall other expenses management Yes © Tally Solutions Pvt. Ltd. All Rights Reserved Contd.. 19
  • 20. How Hotel Management Operations are Structured HOSPITALITY Hotel Management An Overview A CC ES O AS U H N TI RC N PU G & S/ M RE IS O R ST EP O R TS © Tally Solutions Pvt. Ltd. All Rights Reserved 20
  • 21. Process Flow- Stores/Purchases © Tally Solutions Pvt. Ltd. All Rights Reserved 21
  • 22. Primary Requirement-Stores/Purchases- Hence Opportunities Category/ Major Requirement Explanation Module Stores/ Purchases of Inventory Inventory handling is another major requirement for hotels. Each Purchase (department Wise) department will have different requirement of items. Preparation of s purchase order or indent, multiple supplier management, preparation of GRN and purchase Invoice are very important. © Tally Solutions Pvt. Ltd. All Rights Reserved 22
  • 23. Tally.ERP 9 Fitment- Stores/Purchases SL NO Requirement Tally.ERP 9 Customisation/ Integration 1 Item master creation Yes 2 Purchase order/Indent generation Yes 3 Goods receipt note Yes 4 Purchase returns Yes 5 Re-order levels Yes 6 Physical stock entry Yes 7 Re-order level status report Yes 8 Physical stock register Yes 9 Inventory report Yes 10 Purchase order book Yes 11 Stock transfer report- Department-wise Yes 12 Purchase order outstanding report Yes 13 Negative stock report Yes 14 Monthly sales analysis report Yes © Tally Solutions Pvt. Ltd. All Rights Reserved Contd.. 23
  • 24. How Hotel Management Operations are Structured HOSPITALITY Hotel Management An Overview ES A AS C C H O U RC N TI PU N S/ G RE & M O IS ST R EP O R TS © Tally Solutions Pvt. Ltd. All Rights Reserved 24
  • 25. Process Flow- Accounts & MIS Reports © Tally Solutions Pvt. Ltd. All Rights Reserved 25
  • 26. Tally.ERP 9 Fitment- Accounts & MIS Reports SL NO Requirement Tally.ERP 9 Customisation/ Integration 1 Receipts and payments Yes 2 Room bill settlement Yes 3 Multiple payment modes Yes 4 Bank reconciliation Yes 5 Bank challan preparation and printing Yes 6 P&L Account Yes 7 Cash and Bank summary Yes 8 Cheque printing Yes 9 Statutory compliances Yes 10 Luxury tax form IV Yes 11 Outstanding receivable and payable Yes 12 Occupied room details Yes 13 Room reservation report Yes 14 Empty room report Yes © Tally Solutions Pvt. Ltd. All Rights Reserved 26
  • 27. Tally.ERP 9 Fitment- Accounts & MIS Reports SL NO Requirement Tally.ERP 9 Customisation/ Integration 15 Room register Yes 16 Billed and settled party report Yes 17 Complementary report Yes 18 Advanced room booking register Yes 19 Current guest list Yes 20 Department –wise profit report Yes 21 Department-wise collection report Yes 22 Group company Yes 23 Manage your outlets Yes 24 Payroll Yes 25 Integrate with third party applications Yes 26 Tracking monthly maintenance cost Yes © Tally Solutions Pvt. Ltd. All Rights Reserved 27
  • 28. Thank You For any queries please contact :- ti@tallysolutions.com Visit : www.tallysolutions.com © Tally Solutions Pvt. Ltd. All Rights Reserved 28