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Technology Webinar 2013

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  • 1. Technology webinar 17th July 2013
  • 2. 1. Companies are consolidating their IT infrastructure 2. Business intelligence 3. Virtualisation and automation 4. Business Continuity • IT Spend research • Strategic Priorities • Top 10 Tips • The Last word
  • 3. Where future investment will be spent 50% supporting existing systems 20% expanding capacity 30% new initiatives
  • 4. 1. Companies are consolidating their IT infrastructure 2. Business intelligence 3. Virtualisation and automation 4. Business Continuity 1. Businesses are consolidating their infrastructure 2. Business intelligence 3. Virtualisation & automation 4. Business Continuity
  • 5. 1. Companies are consolidating their IT infrastructure 2. Business intelligence 3. Virtualisation and automation 4. Business Continuity 1. Consolidating infrastructure 2. Business intelligence is now seen as lifeblood 3. Virtualisation & automation 4. Business Continuity
  • 6. 1. Companies are consolidating their IT infrastructure 2. Business intelligence 3. Virtualisation and automation 4. Business Continuity 1. Consolidating infrastructure 2. Business intelligence 3. Virtualisation & automation is a key focus 4. Business Continuity
  • 7. 1. Companies are consolidating their IT infrastructure 2. Business intelligence 3. Virtualisation and automation 4. Business Continuity 1. Consolidating infrastructure 2. Business intelligence 3. Virtualisation & automation 4. Business Continuity is vital
  • 8. WAN Servers and apps LAN User Where to focus to drive business improvement
  • 9. Tip 10 : Speed up your internet Key things to consider: How dependent are we on the internet & online? What will we & our customers use it for in the future? How ill we & our competitors use it to create advantage?
  • 10. Tip 9 : BYOD Key things to consider: What devices will we support – any or only some? How will we manage bandwidth needs and access security? Do we need to change core systems to include smart-devices?
  • 11. Tip 8 : Go wireless Key things to consider: How are staff and customer experiences affected by wi-fi? How does it fit in our overall network strategy? How will we stay current with rapidly evolving standards?
  • 12. Tip 7 : Tool up for collaboration Key things to consider: How far and how fast do I want to go with collaboration? Will my infrastructure support this? What could the future look like?
  • 13. Tip 6: Flex your workforce Key things to consider: What is our flexible workforce strategy? What processes do we need to think about? How do we introduce this and with what technology support?
  • 14. Tip 5 : SIP your voice Key things to consider: What are my voice requirements now and in the future? Are we leveraging investments in IP-PBXs already made? How can SIP support more flexibility in my business?
  • 15. Tip 4 : Optimise your Customer Contacts Key things to consider: What support are we offering our customers? How could we improve our inbound service? What numbers should we use?
  • 16. Tip 3 : Go hosted – Outsource in the cloud Key things to consider: Which applications will be improved in the cloud? How do I build the business case to make the move? Will this be secure enough?
  • 17. Tip 2 : Keep it private. Keep it safe. Key things to consider: What are the data needs of all our sites? How secure and reliable do they need to be? What control do I need?
  • 18. Tip 1 : Review your network - now Key things to consider: How can I improve security and reliability? How can I improve Bandwidth now and in the future? Where can I save money?
  • 19. 1. New technology provides many opportunities for your business 2. Review needs now and in the future 3. Don’t go it alone
  • 20. 1. Technology provides opportunity 2. It’s really important to review your needs now and in the future 3. Don’t go it alone
  • 21. 1. Technology provides opportunity 2. Review needs now and in the future 3. Don’t go it alone - Let your provider get closer to your business and leverage their expertise
  • 22. Q&A
  • 23. Thank you