NGN voice corporate seminar

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Slides from our NGN voice seminar.

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NGN voice corporate seminar

  1. 1. Welcome and introductions Andy Lockwood, Transformation DirectorThis document is designed for on-screen presentation and is uncontrolled if printed.
  2. 2. Agenda 13:30 Welcome & introduction Andy Lockwood 13:35 Presentation – strategic overview Andy Lockwood 13:50 Presentation – old/new technologies Richard Bennett 14:15 Tea and coffee break 14.25 Presentation – connectivity Ken Bailey 14:35 Presentation – new capability Mike Matthews 14:50 Q&A – open discussion All 15:00 Networking & refreshments please feel free to post on Twitter while you’re here using the hashtag #TalkTalkBizSeminar or @TalkTalkBizThis document is designed for on-screen presentation and is uncontrolled if printed.
  3. 3. Creating an Agile Technology Strategy Andy Lockwood Transformation DirectorThis document is designed for on-screen presentation and is uncontrolled if printed.
  4. 4. Whose Next Generation network is bigger?This document is designed for on-screen presentation and is uncontrolled if printed.
  5. 5. Whose Next Generation network is bigger?This document is designed for on-screen presentation and is uncontrolled if printed.
  6. 6. Our network is our advantage • The largest UK NGN – More reach than any other network – Unique in having both SMPF (broadband-only) & MPF (line & broadband) in every PoP – Core network ensures speed and reliability • With the most products – ADSL2+, Annex M, Fibre broadband – Ethernet, EFM, IPVPN – SIP, TDM, inbound & voice apps(data as reported on www.samknows.co.uk Dec 2010 plus TTG own data) This document is designed for on-screen presentation and is uncontrolled if printed.
  7. 7. Talktalk Group network LLU exchange UK’s largest multi-service NGN Planned LLU exchange • Broadband to over 2000 exchanges • Growing to 2700 by 2012 Nodes 20Gbps rings • Ethernet & EFM to over 2000 PoPs 800Gbps rings Creating better solutions 1.6Tbps rings • All-IP core network supports service convergence • 2 x 800 Gigabit UK-wide core network ,1600Gb/s around London Most VoIP traffic in the UK • 11 Gbits/second • 1.6 Billion VOIP minutes/mThis document is designed for on-screen presentation and is uncontrolled if printed.
  8. 8. TTB Leads B2B telecoms innovationA major catalyst for change for over 16 years Cloud NGA Technology Innovation SIP/IPT …and will continue to drive network evolution Ethernet LLU broadband WLR lines CPS calls Inbound services 1990 2000 2010This document is designed for on-screen presentation and is uncontrolled if printed.
  9. 9. Pre 2010 Post 2010 Individual delivery Converged connectivity of individual services Integrated applications Apps / SaaS Message Hosted Video Voice Apps PBX DR/Backup Internet access Phone systems Internet Voice services Data netowrks Line rental Cloud/IaaS Mobile Calls Data UC&C Centre Security VoIP Ethernet, ADSL, IPVP Mobile N IP ConnectivityThis document is designed for on-screen presentation and is uncontrolled if printed.
  10. 10. Data Cloud centre, Hosting, virtualisation , SaaS Next-Gen SIP trunking, IP-PBX, Unified Voice Comms, conferencing & Collab. Build the base - Add value - Data broadband, ethernet, IPVP security, apps, func connectivity N tionality Telephony- Secure customer base, sweat Migrate to TDM & products, Increase inbound Inbound SIP/IPT functionality 2009/10 2010/11 2011/12 2012/13 2013/14 Development effortThis document is designed for on-screen presentation and is uncontrolled if printed.
  11. 11. HOSTED IT/APPLICATIONS TRANSFORM business processes with intelligent, integrated, hosted comms services. To do better business SERVICES CONVERGE voice, data & internet services across fixed & mobile networks. Reducing operational costs INFRASTRUCTURE MIGRATE to new technologies on our Next Generation Network. Reducing infrastructure costsThis document is designed for on-screen presentation and is uncontrolled if printed.
  12. 12. TTB Report Card Selected achievements 2008: 2011Broadband LLU exchange Launched 2008 Planned LLU 425k+ business premises exchange connected directly to the >2000 exchanges Nodes (90%+ coverage) network 20Gbps rings 800Gbps ringsEthernet 1.6Tbps rings >2000 exchanges Doubling qtr on qtr EAD launched 2010 2x pops than BT EFM launched 2011 EFM growing quicker than BTVoIP Voice-over-ethernet Delivering on-net quality Hosted telecoms Changing the paradigmsThis document is designed for on-screen presentation and is uncontrolled if printed.
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  15. 15. Increasingly demanding environment INFRASTRUCTURE COST & COMPLEXITY CONSUMERIZATION OF IT 2X From 2009 to 2014, the number of information workers using a smartphone RISE OF THE CLOUD 70% for work is expected to nearly double WEB DEVELOPMENT of large enterprise IT 80% managers are at least in MOBILE AND 80% trial stage for cloud computing initiatives DISTRIBUTED WORK of new software offerings will be available as cloud services by the end of 2011 84% of organizations have a remote workforceThis document is designed for on-screen presentation and is uncontrolled if printed.
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  17. 17. Network Remote workersData Security Security Off-net connectivity Wi-FiIn the cloud Coverage/capacity Platform UC&C Business- Grade Comms/IT integration Security NetworkLicensing Reliability SpeedOp-Ex not Cap-Ex Fix-timesSubscriptions Multi-service support QoS Devices Supporting diversity Device Authentication - Especially mobile Network access Application access Data access Operating ModelCompliance Outsourced/simplified IT OpsData ProtectionPCI This document is designed for on-screen presentation and is uncontrolled if printed.
  18. 18. This document is designed for on-screen presentation and is uncontrolled if printed.
  19. 19. This document is designed for on-screen presentation and is uncontrolled if printed.
  20. 20. Voice services from the NGN Ken Bailey – Product Line Manager: SIP, VoIP and IP-PBXThis document is designed for on-screen presentation and is uncontrolled if printed.
  21. 21. Voice services from TalkTalk NGN TRANSFORM Customer Value with cloud services More sales, reduce Cost-of-Sale, optimise business processes CONVERGE IT spend & general Op-Ex voice & data services (Cost Savings) MIGRATE Network costs to Next Generation Voice Hosted Network over Unified Ethernet Comms (Product Range) TTB Solution NGN Networking Add SIP, IP-PBX, UC, mobile, Inbound Cloud services – integrating Comms & ITThis document is designed for on-screen presentation and is uncontrolled if printed.
  22. 22. Converge: Voice on the NGN PSTN PSTN Data NGN n x ISDN30 n x ISDN2 n x ISDN2 SIPRegion HQ Region Region HQ Region Legacy Voice/Data solutions SIP PSTN service & consolidated PBXThis document is designed for on-screen presentation and is uncontrolled if printed.
  23. 23. Voice over Ethernet Service architecture Session Border ControllerThis document is designed for on-screen presentation and is uncontrolled if printed.
  24. 24. Voice over Ethernet Benefits End-to-end management Reliability and quality • Fully Project Managed end-to-end • Fibre-based solution with • Flexible tailored design for capacity resilient option and resiliency It’s flexible Monitored 24/7 • Choice of outbound • SLA and SLG number presentation • Can terminate multiple geographic numbers at one location Cost-effective • Optimised for large call volumes One trusted supplier • TalkTalk Business responsible for • End-to-end TalkTalk NGN complete end-to-end serviceThis document is designed for on-screen presentation and is uncontrolled if printed.
  25. 25. Transform: Cloud UC service PSTN PSTN SIP Data NGN n x ISDN30 n x ISDN2 n x ISDN2 Region HQ Region Hosted IP-PBX, SIP solutionRegion HQ Region Voice & data converged in the NGN Legacy Voice/Data solutionsThis document is designed for on-screen presentation and is uncontrolled if printed.
  26. 26. Transform: Cloud UC service PSTN Fully resilient Mitel PBX Self serve portal SIP TalkTalk PSTN service NGN DSL, EFM, Ethernet Fully managed with QoS Region HQ Region Hosted IP-PBX, SIP solution Voice & data converged in the NGNThis document is designed for on-screen presentation and is uncontrolled if printed.
  27. 27. Transforming hosted services Traditional options: A New Model: Centrex / Hosted Dial Tone “Multi-instance” hosted • Single application for all users • Dedicated UC instance per customer • Limited CTI, UC and customisation • Upgrades to suit customer • Uniform upgrade • Fast and flexible to deploy • Stuck @ 5% market share for years Hosted PBX Combines • Bespoke design and deployment • Scalability and cost effectiveness • Dedicated hardware and software of Centrex • Complex deployment • Dedicated, tailored functionality of • Long contracts traditional hosted PBXThis document is designed for on-screen presentation and is uncontrolled if printed.
  28. 28. Hosted UC Benefits • Consistent, integrated service across large and small sites & remote workers • Hot-desk across any site and bring profile to current location • No overheads of owning and running telecoms equipment • Flexibility to add users and new sites without needing to budget for CapEx • Known fixed OpEx cost per user • Fully featured UC application and handsets from market leading vendor • Full resilience as standard • Improved business effectiveness through Unified Communications: – Single number reach – Single inbox for voice and email – Fixed mobile twinning and hand-off – User and Admin self-serve portalsThis document is designed for on-screen presentation and is uncontrolled if printed.
  29. 29. New capabilities and examples Mike Matthews, Head of Applications & PortalsThis document is designed for on-screen presentation and is uncontrolled if printed.
  30. 30. Objectives • Identify the key building blocks for CPE and Hosted next generation voice solutions • See how they can be applied in practice • Establish the parts you think: • Are easy and hard • Where we can help you mostThis document is designed for on-screen presentation and is uncontrolled if printed.
  31. 31. Customer Connectivity – CPE UC TalkTalk Business Next Generation NetworkThis document is designed for on-screen presentation and is uncontrolled if printed.
  32. 32. Customer Connectivity – CPE UC • SIP trunk service delivered on: - EAD, fibre optic for high capacity, up to 100Mb/s - EFM, 2 or 4 wire, up to 22.8Mb/s - DSL, typically up to 8Mb/s - no shared data yet • Complementary network services - Replay call recording - Queuing / routing to assist handling of calls - Number managementThis document is designed for on-screen presentation and is uncontrolled if printed.
  33. 33. Capacity, Price and Interface types Units act as SBCs when SIP to SIP -SIP registrar -Firewall -Demarcation point Units are also SIP to ISDN Signalling & Media Gateways with suitable interfaces includedThis document is designed for on-screen presentation and is uncontrolled if printed.
  34. 34. Customer Connectivity – Hosted UC TalkTalk Business Next Generation NetworkThis document is designed for on-screen presentation and is uncontrolled if printed.
  35. 35. Customer Connectivity – Hosted UC • ‘Off the shelf’ Managed Data Circuits • Select size of pipe to match concurrent voice circuits plus any data needs (EAD & EFM) • Intelligence up in the network • Complementary network services - Replay call recording - Queuing / routing to assist handling of calls - Number managementThis document is designed for on-screen presentation and is uncontrolled if printed.
  36. 36. Network tools to measure traffic quality * Mean Opinion ScoreThis document is designed for on-screen presentation and is uncontrolled if printed. * Service Quality Signature
  37. 37. DSL solution architectureThis document is designed for on-screen presentation and is uncontrolled if printed.
  38. 38. EFM solution architectureThis document is designed for on-screen presentation and is uncontrolled if printed.
  39. 39. What wasn’t obvious? How can we help you more? Thank youThis document is designed for on-screen presentation and is uncontrolled if printed.

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