(*) Consulting Powerhouses and the Businesses They Save and Ruin Let me introduce the topic I want to talk about using the title of this book written by James O'Shea and Charles Madigan. It is a book that is critical of the functioning and importance of Management Consulting (Strategy Consulting) as an industry. (*) is a book written by James O'Shea and Charles Madigan
Management consulting (sometimes also called strategy consulting) refers to the practice of helping companies to improve performance through analysis of existing business problems and development of future plans.
By contrast, in Europe, management is connected with emotional and cultural dimensions, where the manager is bound to be competent at all times.
Conversely it must also be said that in those days (and still today) the average level of education of the executives was significantly lower in the USA than in Europe, where managers were "Grandes Ecoles" graduates (France) or "Doktor" (Germany).
Further criticisms include: analysis reports only, junior consultants charging senior rates, reselling similar reports to multiple clients as "custom work", lack of innovation, overbilling for days not worked, . . .
However, there are good management consulting firms that internalize specific codes of ethics to fortify clientèle relationships by offering fair advice and accepting transactions only if they benefit their clients.
In other words, if the consultancy cannot provide effective services to their clients who are willing to pay the fees, it will pass on the opportunity.
Management Consulting matters Dilbert portrays compare culture as a “Kafkaesque” world of “bureaucracy” for its own sake and office politics that stand in the way of productivity, where employees' skills and efforts are not rewarded, and “busy work” praised. Much of the humor emerges as the audience sees the characters making obviously ridiculous decisions that are natural reactions to “mismanagement”.