Employee dis-engagement is robbing your bank! Protect your assets!
Upcoming SlideShare
Loading in...5
×
 

Employee dis-engagement is robbing your bank! Protect your assets!

on

  • 272 views

To paraphrase American theologian, Reinold Niebur: its vital to know what things are out of our control, its courageous to act on changing the things we can and wisdom to know the difference.

To paraphrase American theologian, Reinold Niebur: its vital to know what things are out of our control, its courageous to act on changing the things we can and wisdom to know the difference.

Statistics

Views

Total Views
272
Views on SlideShare
272
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

CC Attribution-ShareAlike LicenseCC Attribution-ShareAlike License

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Employee dis-engagement is robbing your bank! Protect your assets! Employee dis-engagement is robbing your bank! Protect your assets! Document Transcript

    • Employee dis-engagement is robbing your bank! Protect your assets!Someone, unnamed, suggested to me: "If you cant take the heat, get out of the kitchen."If you are an owner or in senior management at your company you can list them foryourself. Higher taxes, rising costs, competition, regulation, employee dis-engagementand unforeseen market changes."Heat" thatll raise your blood pressure and threaten your business survival. Where youcan take control is focusing on employee engagement.To paraphrase American theologian, Reinold Niebur: its vital to know what things are out of our control, itscourageous to act on changing the things we can and wisdom to know the difference.Where you can take control is focusing on employee engagement.Here are some things to know and what to do about capitalizing on a most valuable asset. Your workforce.There is no shortage of economic pundits and the numbers speak for themselves. Mismanagement,undercapitalization or rotten leadership. Pile on top of that a BDO LLPs conclusion: "Business failure rates will rise10% over next two years." Are you a small business? By this stage, you might decide to turn off the faucet, shut yourdoors and leave the heat of the kitchen. If you are a big boy you might relocate, cut your workforce dramatically,reduce product quality, service or go into Chapter 11 before remerging, good as new.If you are the CFO or financial director of your company you may be forced into a very unpleasant choice of cut,slash and reorganize.You can control your employee engagement. The benefits and ROI are very good.When it comes to employee engagement a substantial misunderstanding remains about what it is and what it is not.An active employee does not always equate to an engaged one. We can all site numerous examples where amember of your workforce is busy but emotionally uninvolved. Similarly, a not so active employee can be passionateabout their role in the company and the work they do. Theirs is a deep feeling of being connected to your goals.Why? Youve engaged them.Share This Taico® :: 67 Patterson Village Ct., Bldg F :: Patterson, NY 12563 :: 845-228-GIFT (4438) :: fax: 845-228-5136 :: info@taico.com © 2012 Taico® Incentive Services Inc.
    • Customer behavior also gets better with an engaged service team. Take the medical field for example. Employeeengagement directly effects patient care.Are you the CFO of a hospital? You know the high costs of losing personnel. University of Pennsylvania researcherssurveyed 95,000 nurses in 600 U.S. hospitals. Nearly a quarter of hospital-based nurses reported feeling dissatisfiedwith their current jobs.The Flip SideROI studies from clients show that investment in employee engagement can result in increased sales, higher profits,more customers and a happier staff. Author Kevin Kruse echoes similar conclusions in his book,Work with whats under your control. You can create a culture of individual and team participation. On health,product knowledge, sales, patient care, safety or anything else you want. One example might include the simple actof placing slogans around the office. Post a message about your goals, your mission. That will reinforce a sense ofcommunity. Utilize the latest communication tools via intra blogs or video announcements. That will bring yourworkforce together. Promote your theme and encourage employee collaboration.The assistance of a professional incentive company will help you design a positive, uplifting program withmeasurable results. Collaboration is a next step beyond just regular engagement.A note about cash rewards. Sure who doesnt love cash. Once received it is quickly forgotten. Not to mentionpossible tax implications for all. Cash rewards do little to nurture that level of engagement and collaboration youwant because money has no trophy value and is gone quickly. Cash is not king.Case in point is the story of Greg Smith. Disengaged and disillusioned, after 12 years with Goldman Sachs he resigns."And I can honestly say that the environment now is as toxic and destructive as I have ever seen it. To put theproblem in the simplest terms, the interests of the client continue to be sidelined in the way the firm operates andthinks about making money. Goldman Sachs is one of the world’s largest and most important investment banks andit is too integral to global finance to continue to act this way. The firm has veered so far from the place I joined rightout of college that I can no longer in good conscience say that I identify with what it stands for." Share This Taico® :: 67 Patterson Village Ct., Bldg F :: Patterson, NY 12563 :: 845-228-GIFT (4438) :: fax: 845-228-5136 :: info@taico.com © 2012 Taico® Incentive Services Inc.
    • According to some estimates his leaving cost Goldman Sachs over $2 billion.An un-engaged workforce can be big time costly. Some of the most revealing studies on employee and customerbehavior come from Gallup. More than 75 years providing research and analytics, here is what they say.The lost productivity of actively disengaged employees costs the US economy $370 BILLION annually.70% of engaged employees indicate they have a good understanding of how to meet customer needs; only 17% ofnon-engaged employees say the same.78% would recommend their company’s products of services, against 13% of the disengaged.Engaged employees advocate their company or organization – 67% against only 3% of the disengaged.86% of engaged employees say they very often feel happy at work, as against 11% of the disengaged. 45% of theengaged say they get a great deal of their life happiness from work, against 8% of the disengaged.Higher levels of engagement are strongly related to higher levels of innovation. 59% of engaged employees say thattheir job brings out their most creative ideas against only 3% of disengaged employees.18% of dis-engaged employees actually undermine their co-workers’ success.72% of US workers are not engaged in their work. Defined as essentially sleep walking throughout their day.A small sample of stats which raises the question:Do CFOs and Human Resource leaders have at their fingertips the ability to change the economic fate of a country?What do you think?Co author of The Purpose Linked Organization, Alaina Love continues: “HR leaders can work effectively to create aculture in which the passions of the employees have the license to thrive. You have the capacity to turn aroundthose engagement numbers in a big way, and in turn, increase productivity, which impacts the economy.”You can help employees define and more completely understand the passions for their role in your organization.Love writes: “the outward manifestation of individual purpose and the connection with organizational purpose iskey. Individual purpose shows up as visible and measurable passions that impact results.”Share This Taico® :: 67 Patterson Village Ct., Bldg F :: Patterson, NY 12563 :: 845-228-GIFT (4438) :: fax: 845-228-5136 :: info@taico.com © 2012 Taico® Incentive Services Inc.
    • Ask yourself.Are you clear about your vision and purpose and how to connect your employees to your organizations goals?Do you sincerely feel your employees work matters? Do you have a plan in place that connects your workforce toyour overall mission?With what and to whom are you recognizing and rewarding?Control more than you might have previously thought.Of course, its to everyones better benefit. Share This Taico® :: 67 Patterson Village Ct., Bldg F :: Patterson, NY 12563 :: 845-228-GIFT (4438) :: fax: 845-228-5136 :: info@taico.com © 2012 Taico® Incentive Services Inc.