Presentations and documents tagged “ivr”
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LBi Speech Rec and IVR Solutions
from richardteed, posted 1 week ago in Technology, Business & Mgmt. 12 views
LBi's IVR and Speech Recognition Solutions
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Bringing Interaction and Engagement to Digital ...
from tomazstolfa, posted 2 weeks ago in Technology, Travel. 252 views
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Turn your IVR into a CRM tool with SAS
from lnyxconsultancy, posted 1 month ago in Technology. 67 views
A thought through synthesis of SAS, SQL and basic AVAYA will allow for powerful and flexible call routing and CRM at a fraction of the cost of licensed systems.
I presented this concept at the SAS conference in October 2008.
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Twilio at the Google App Engine Meetup 2009-10
from twilio, posted 1 month ago in Technology, News & Politics. 787 views
Slides from the Twiliobot presentation at the Google Wave Meetup in Palo Alto on Oct 6, 2009 organized by Bill Katz
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Wirtualne Call Center - Oprogramownie call cent...
from mmisiak, posted 1 month ago in Business & Mgmt, Technology. 208 views
Opis oprogramowania dla Call Center, które pozwala optymalizować procesy telesprzedaży. Oprogramowanie Writualnego Call Center nie wymaga zakupu sprzętu - jest to usługa. Szczegółowe informacje na: www.systemycallcenter.pl
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Telefonía Interactiva 2.0
from isixto, posted 1 month ago in Technology, Business & Mgmt. 323 views
VoIP2DaY keynote about "Interactive Telephony 2.0" - 23/09/2009 18h00 by Iván Sixto (Spanish Version)
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Esna UC version 7.1
from davide.petramala, posted 1 month ago in Technology, Business & Mgmt. 223 views
Detailed feature list for version 7.1 of the telephony office linx unified communications platform
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StrikeIron Jaduka Voice Notification Webinar
from sibob, posted 2 months ago in Technology, Business & Mgmt. 114 views
Slides from a joint Webinar between StrikeIron and Jaduka demonstrating their new outbound notification Web service API, including text-to-voice and .wav files to anything with a phone number - ideal for alerts and notifications
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IVR Design Patterns
from philliphunter, posted 2 months ago in Design, Technology. 591 views
I gave this presentation at SpeechTEK 2009 in NYC to introduce an updated idea of design patterns to the IVR industry.
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Design and Content in Customer Service Excellence
from leenjones, posted 3 months ago in Business & Mgmt, Education. 1051 views
People are the heart of customer service excellence. How do we preserve "people power" in high tech, multichannel customer service? Design and content can help.
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I6NET VXI* VoiceXML browser for Asterisk
from isixto, posted 3 months ago in Technology. 1327 views
Presentation talking about our VXI* VoiceXML browser product of I6NET
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Esna Application Server
from ucommunicate, posted 3 months ago in Technology. 187 views
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Automated Voice And Audio Quality Test Measurement
from sevana, posted 3 months ago in Technology, Business & Mgmt. 265 views
AQuA is a simple but powerful tool to provide perceptual voice quality testing and audio file comparison. This is the easiest way to compare two audio files and test sound signals quality between original and degraded files.
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Automated Voice And Audio Quality Test Measurement
from guest5a90cfc, posted 3 months ago in Technology, Business & Mgmt. 366 views
AQuA is a simple but powerful tool to provide perceptual voice quality testing and audio files comparison. This is the easiest way to compare two sound signals and test voice quality between original and degraded files.
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Education
from ucommunicate, posted 4 months ago in Technology. 169 views
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Bay Talkitec Next Gen Vas Platform
from roger1, posted 4 months ago in Technology. 449 views
Bay Talkitec , Next Gen Integrated VAS Platform , 2G, 3G, NGN Compliant. One single platform with built in ready VAS applications.
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My eBay Jobs
from TarunDiwan, posted 4 months ago in Technology, Business & Mgmt. 157 views
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Presentazione Edistar
from Edistar, posted 5 months ago in Business & Mgmt. 169 views
Edistar realizza innovative soluzioni multicanale
che facilitano e potenziano
la gestione dei contatti con Clienti e prospect
ottimizzando le risorse umane e di comunicazione
interne ed esterne all’azienda
senza alcun impatto tecnologico e...
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Presentazione Edistar Espanol
from Edistar, posted 5 months ago in Technology, Business & Mgmt. 166 views
Hoy Edistar es el más importante empresa Italiana capaz de proporcionar multi-channel servicios con una plataforma featuring 1,740 líneas telefónicas active 7/24 para satisfacer las necesidades de heterogéneos clientes como operadores de te...
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Presentazione Edistar English
from Edistar, posted 5 months ago in Technology. 177 views
Today Edistar is the most important Italian company able to furnish multi-channel services with a platform featuring 1,740 telephone lines active 7/24 to meet requirements of heterogeneous clients such as phone operators, bank groups, big c...
