Presentations and documents tagged “itsmf”

  • Current Challenges Of It Service Management In Hungary 2009 Current Challenges Of It Service Management In ... from pethich, posted 1 week ago in Business & Mgmt. 46 views Presentation on the CONFENIS 2009 conference, Győr, Hungary
  • ITSMF Thailand Membership Form ITSMF Thailand Membership Form from itsmf_thailand, posted 3 weeks ago in Templates & Forms, Travel. 69 views ITSMF Thailand Membership Form
  • itSMFJapan Presentation by Rob Stroud itSMFJapan Presentation by Rob Stroud from CAinc, posted 2 months ago in Technology, Business & Mgmt. 209 views CA's Rob Stroud recently participated at itSMF Japan.
  • ITIL : un levier pour la croissance des TIC en Afrique ? ITIL : un levier pour la croissance des TIC en ... from jlezcano, posted 3 months ago in Business & Mgmt. 73 views Article réalisé le 25 juin 2009 à Abidjan, lors de la réunion du Club des DSI de Côte d'Ivoire, paru dans CIO MAG juillet 2009.
  • Avez Vous Peur D Iso 20000 Avez Vous Peur D Iso 20000 from jlezcano, posted 3 months ago in Business & Mgmt. 186 views La norme ISO 20000 doit-elle vraiment vous faire peur ? Article publié dans CIO Mag numéro 3, en 2008.
  • Integration of ICT Standards Integration of ICT Standards from ana_meskovska, posted 3 months ago in Business & Mgmt, Technology. 373 views Practical aspects of Connection and relationships between relevant ICT standards (ISO 9001, ISO 27001, ISO 20000 and ITIL) and their integration. Contents: - Importance of the ICT standards - Overview of the ISO standards relevant for ICT...
  • Lettre Invitation Aux Dg 16062009 Lettre Invitation Aux Dg 16062009 from jlezcano, posted 4 months ago in Business & Mgmt, Entertainment. 151 views Lettre d'invitation à sponsoriser la création d’une association des Responsables ou Directeurs des Systèmes d’Information du Sénégal
  • Lettre Confirmation Invitation Aux Dg Ag Du 8 Jul 09 Lettre Confirmation Invitation Aux Dg Ag Du 8 J... from jlezcano, posted 4 months ago in Business & Mgmt, Travel. 182 views Lettre d'invitation à l'AG de création d’une association des Responsables ou Directeurs des Systèmes d’Information du Sénégal
  • Dsi Meeting V3 Dsi Meeting V3 from jlezcano, posted 4 months ago in Business & Mgmt, Finance. 168 views Procès Verbal de la réunion de préparation de la création du Club Directeurs Système d’Information Sénégal
  • Itil V3 Roadshow Itil V3 Roadshow from G.Sreedharan, posted 5 months ago in Business & Mgmt, Business & Mgmt. 384 views
  • Designing the future of education in Society 3.0 Designing the future of education in Society 3.0 from moravec, posted 5 months ago in Education, Technology. 1192 views Accelerating technological change is driving dramatic transformations in society and in the workplace that demand greater imagination, creativity and innovation. What does this mean for education and human capital development? How do we fit...
  • Kosten Besparen Door Te Herstructureren Kosten Besparen Door Te Herstructureren from itmaturity, posted 6 months ago in Business & Mgmt. 241 views Presentatie gegeven op het afgelopen ITSMF Best Practices Congres "Warming up to the Ice Age" van 16 april 2009
  • Using Gershon   For Good, Not Evil Using Gershon For Good, Not Evil from patrick_keogh, posted 7 months ago in Business & Mgmt, Education. 211 views Discusses the recommendations of the Gershon Review from an ITSM perspective, identifying opportunities and threats for IT organisations in each recommendation. Presented at itSMF Canberra, March 2009.
  • What Itil V3 Doesn’T Say About Organisational Structure What Itil V3 Doesn’T Say About Organisational S... from patrick_keogh, posted 7 months ago in Business & Mgmt, Technology. 2081 views Presentation delivered to itSMF Seminar, December 2008 in Canberra. Discusses sources of best practice for organisational structure.
  • itSMF IT Service Portfolio Management - What IT needs to do to avoid cost cutting while Business is in survival mode? itSMF IT Service Portfolio Management - What IT... from akapteyn, posted 8 months ago in Business & Mgmt. 692 views The current financial crisis forces organizations to consider their spending habits. This often results in blunt cost cutting actions were (amongst other) IT ends up being the passive victim of the excirse. How can IT take a more active att...
  • Samantha Keyse & Steve Ashing, Eli Lilly & Co Samantha Keyse & Steve Ashing, Eli Lilly & Co from slashinguk, posted 9 months ago in Business & Mgmt. 452 views Presentation to itSMF Conference Nover 2006
  • Applying Lean Principles to ITIL Event Management Process Applying Lean Principles to ITIL Event Manageme... from Infosys, posted 11 months ago in Technology, Business & Mgmt. 4616 views Applying Lean principles to ITIL event management to reduce waste in IT service management. Presentation at itSMF UK Conference, November 2008 Presentation available for download on Infosys.com - www.infosys.com/IT-services/infrastructur...
  • Homo Zappiens: De ultieme droom voor een IT-manager? Homo Zappiens: De ultieme droom voor een IT-man... from tomv, posted 11 months ago in Business & Mgmt. 536 views De Homo Zappiens is volledig opgegroeid met het web en leert fundamenteel anders dan de oudere generaties. Dit heeft ook consequenties voor het bedrijfsleven, de Homo Zappiens druppelt nu de organisaties binnen. En dit levert nieuwe vragen ...
  • Governance, Risk, Compliance - a convergence case - portuguese - Gustavo Minarelli (PM) Governance, Risk, Compliance - a convergence ca... from gminarelli, posted 2 years ago in Business & Mgmt. 1063 views Palestra proferida no grupo de estudos de ITIL do Rio de Janeiro, que estuda temas como Governança em TI, Gestão de Serviços, ITIL, COBIT, PMBOK, dentre outros assuntos emergentes no mundo de tecnologia da informação e sua gestão.
  • CMDB as a Corporate Asset CMDB as a Corporate Asset from ahaiderali, posted 2 years ago in Technology, Business & Mgmt. 1951 views CMDB Presentation from keynote at ITSMF Pittsburgh Local Interest Group. Topic: CMDB as a Corporate Asset Presenter: Abbas Haider Ali, VP Product Strategy at Managed Objects Agenda: * CMDB 101 - What is it, What ins't it, an...