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Customer Service is the New Marketing (Thor Mul... from Startonomics, posted 2 years ago in Business & Mgmt. 6414 views Presentation by Thor Muller, http://GetSatisfaction.com, on customer service as a great customer acquisition strategy.
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Introduction: Customer Service is the New Marke... from Thor, posted 2 years ago in Business & Mgmt. 5838 views Thor Muller, Lane Becker and Amy Muller introduced the themes of the conference, and the Company-Customer Pact.
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Be Like the Internet - 8 steps to success in a ... from Thor, posted 3 years ago in Business & Mgmt. 32253 views This is v1.0 of a presentation that Lane Becker and Thor Muller are workshopping. It was delivered for the first time at WebVisions in Portland, ... less Oregon.
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