Presentations and documents tagged “crm2.0”

  • CRM 2.0 - Understanding the Social CRM Landscape CRM 2.0 - Understanding the Social CRM Landscape from scorpfromhell, posted 3 months ago in Technology, Business & Mgmt. 910 views Here I present you the solution landscape for implementing the Social CRM strategy in the absence of any packaged solution. :)
  • Speed-Trap CRM 2.0. Survey Speed-Trap CRM 2.0. Survey from econsultancy, posted 4 months ago in Business & Mgmt. 1266 views http://econsultancy.com/reports/crm-2-0-report The CRM 2.0 Report, published by Econsultancy in association with Speed-Trap, is based on an online survey of more than 500 companies. The research looks at how customer relationship man...
  • Social CRM - A brief Introduction Social CRM - A brief Introduction from scorpfromhell, posted 6 months ago in Business & Mgmt, Technology. 891 views Here we try to provide a brief introduction to Social CRM for an IT person.
  • Social CRM Social CRM from fhcipriani, posted 7 months ago in Business & Mgmt, Technology. 7098 views A call for reviewing current CRM Strategy, Processes and Mindset throughout companies
  • What The Hell Is Crm 2 2008 What The Hell Is Crm 2 2008 from pgreenbe, posted 10 months ago in Technology, Business & Mgmt. 2221 views The first presentation anywhere on CRM 2.0 - its definition, its business & marketing model & case studies on what to do.
  • Brands Are People Brands Are People from rossspw, posted 2 years ago in Finance. 5363 views A basic framework for thinking about brands -- I created this presentation as an introduction to the thinking and social brand strategy offerings my company (9teen9d) provides clients.
  • BRAND 2008: when CRM meets WEB 2.0 & SEO 2.0 (April 2008 edition) BRAND 2008: when CRM meets WEB 2.0 & SEO 2.0 (A... from BrandMover, posted 2 years ago in Business & Mgmt. 8154 views Social networks marketing, Branding, CRM 2.0 & SEO 2.0 strategies for smart brands.
  • Marketing Convegno Ipsoa Marketing Convegno Ipsoa from leonardobellini, posted 2 years ago in Business & Mgmt. 2381 views Ecco la mia Presentazione del Convegno su Marketing e multicanalità, organizzato da IPSOA a Milano il 19 marzo 2008.
  • CRM & The Enterprise Value Chain CRM & The Enterprise Value Chain from pgreenbe, posted 3 years ago in Finance. 10244 views CRM impacts the entire value chain from marketing & sales to inventory management and the supply chain, to human resources and finance. In the customer ecosystem, the EVC needs to run seamlessly for a customer to be happy. Check this out to...
  • CRM 2.0 Meets the Financial Services Sector CRM 2.0 Meets the Financial Services Sector from pgreenbe, posted 3 years ago in Business & Mgmt. 5333 views Who do you trust the most...or the least...with your money? Your bank or maybe your insurance company or your financial advisor. The savvier financial services guys know this and are applying best practices and cutting edge innovation in CR...
  • Its Just So 2.0 Out There The 4Ps are Dead "Its Just So 2.0 Out There" The 4Ps are Dead from pgreenbe, posted 3 years ago in Business & Mgmt. 12620 views This is a peek at the new world of marketing that customers are demanding. No longer a matter of corporate hype, smart marketers are the leaders of customer engagement and conversations with their customers. Social media are the tools
  • Upgrading Your CRM Strategy with Blogs, Podcasts and Social Networking Upgrading Your CRM Strategy with Blogs, Podcast... from christophercarfi, posted 3 years ago in Finance. 4902 views Presentation done in conjuction with the CRM Association (CRMA), adressing how blogs, podcasts, customer-generated content, and business social networking are affecting the customer relationship.

    Agenda:

    - Intro : Ho...