View stunning SlideShares in full-screen with the new iOS app!Introducing SlideShare for AndroidExplore all your favorite topics in the SlideShare appGet the SlideShare app to Save for Later — even offline
View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
What is Mobile Magic• Access to Remedy from Mobile Devices (Android, WebOS, iOS, BlackBerry, Windows Phone)• Dynamic Native Interface for each device• Up and Running in no time• No brainer licensing
Problem With Existing Solutions• Expensive• Complicated• Project To Implement• Only available inside the firewall• Plain Jane• Custom development is dependent on maintaining in- house tribal knowledge
What you get with Mobile Magic• The Product • 1 day training and installation • Project Plan, Test Plan, Implementation Plan, Rollback Plan, etc. – it’s a polished solution• The Interface • Dynamic display based on device (larger fields for pads, native interface for different OS variants like droid, windows phone, iOS, etc.) • User and admin customizable fields and pages • Easy, quick access to the information you need
What Can You Do?• Cloud Service • View ticket data• Full Implementation • View and Search Data (HPD, PBM, TSK, CRQ) • View Related Items • View Tasks • View and Add Worklog Entries • Edit Ticket Data • Resolve and Close • Touch to Call • Touch to Email • View Attachments• Fun Options • Edit fields displayed so you only see what you need (user by user, admin) • Google Maps for locations • Helpful Links (dynamically include ticket data)