1. Helping seniors and their families enjoy a better quality of life

2. WHAT CAN SENIOR HELPERS DO?
Create a care plan that is right for family’s
individual needs
 Companion/Personal Care
 Surgery Assistance
 Peace of Mind Visits
 Wellness Watch
 Transition to Community

3. BASIC SERVICES

4. SPECIALIZED SERVICES*
 Alzheimer’s/Dementia Care
 Senior Gems ® - unique to Senior Helpers, a new, innovative
approach to dementia care
 Brainy Day Activity Program
 Transition to Community
 Comprehensive set of services to manage move from home to long-
term care community
 Wellness Watch
 Weekly call to gather health information
 Two 1-hour visits per month
 Monthly report to family
 Non-obtrusive way to help senior remain independent
* See Appendix for more detail

5. SERVICE RATES
Companion Care $21-$23 per hour
Personal Care $22-$24 per hour
Live-In Services
(awake < 3 times): $215-$235 per day
Peace of Mind
(1hr min 5 days/wk): $40.00 per visit

6. OUR PROCESS
 Schedule complimentary initial assessment at
senior’s home to discuss needs and formulate
care plan
If necessary, conduct a full nursing assessment
to document senior’s status and clarify care plan
Select the most appropriate caregiver – skill and
personality match - based on assessment
information, client and family approval
Establish service start date
We follow-up with each client immediately after service begins and on a periodic basis to ensure service is delivered
as promised.

7. WHY SENIOR HELPERS?
 We are Professional and Dependable
 We do what we say we will do, on time
 Our service offerings target Quality of Life
 We co-design our Care Plan with the client and family
 One client/one caregiver (for single-shift assignments)
 On-going monitoring and periodic spot inspections of each in-
service caregiver
 We hire caring, trustworthy staff
 Caregivers are employees, not contractors
 We only hire experienced Caregivers
 All of our employees are fully screened, skill-assessed, personal
and employee reference checked, criminal background
checked, insured and bonded
 In a high turnover industry, we strive for retention

8. Senior Helpers of Niles-Lincolnwood
3500 West Devon Avenue
Lincolnwood, IL 60712
847 679-7900
www.seniorhelpers.com/lincolnwood
Office Hours:
9:00am – 5:00pm
Staff on call 24/7
GENERAL INFORMATION

9. APPENDIX
ADDITIONAL INFORMATION

10. BASIC SERVICES
Companion Care
Our basic level of care: our caregivers provide services such as companionship, meal planning
and preparation, light housekeeping, laundry, medication reminders and other general
assistance. Companion care can be provided for a minimum of 4 hours, 1 day per week up to
24 x 7.
Personal Care
Our advanced level of care: our licensed caregivers provide basic companion care plus
assistance with the Activities of Daily Living (ADLs), such as bathing, dressing, grooming,
toileting, and ambulation assistance. These services are initially assessed and regularly
monitored by our Client Care Manager. Personal care can be provided for a minimum of 4
hours, 1 day per week up to 24 x 7.
Live-In Services
Our caregivers are available to provide 24 hour coverage, provided they can sleep for 8 hours
per night and get appropriate breaks. Live-In care can be provided for a minimum of 2
consecutive days up to 7-days per week indefinitely.
Peace of Mind
Our unique Peace of Mind Visit program is a 1-hour visit per day to help clients with, among
other things, bathing assistance, meal preparation, medication reminders, getting out of or into
bed, and “check-ins.” The Peace of Mind Visit can be provided from a minimum of 5 days per
week up to 7 days per week.

11. TRANSITION TO COMMUNITY
 Personal and/or companion care to keep senior safe and
comfortable at home until transitioned to long-term care community
(from a few hours per day to 24x7 live-in care)
 Visits to “New Community” to help senior make friends and become
familiar with the environment
 Assist in keeping their house “show-ready”
 Create “Life Story Journal” or more in-depth “Memory Journal”– help
senior create lasting keepsake to remember home and memories
made there
 Organize for move*
 Purge and donate extra “stuff”*
*Services provided by certified Senior Helpers affiliate
This service is offered for seniors who can no longer remain in their home and are transitioning to a
long-term care community

12. POST-TRANSITION SERVICES
This service can be offered as part of transition to new community or tailored for short-
term stay in hospital/rehabilitation center
 Provide Companionship to senior during first few hours in new
environment
 Assist senior during move-in phase
 Help unpack in the new apartment
 Organize and hang clothes / fold & place clothes in dresser
 Organize closets/kitchen cabinets/medicine cabinet, etc…
 Help acclimate senior to the new community
 Review community layout with senior
 Provide walking assistance as needed or simply a “walking partner”

13. WELLNESS WATCH
 Provides peace of mind to the family with weekly check-in
call and monthly face-to-face meeting in senior’s home
 Family receives monthly report evaluating home
environment, food and supplies, physical and mental
condition of the senior
 Less intrusive visit for the senior resisting home care
 Allows senior and family to “sample” services
 Provides rapid response to seniors and families in urgent
need of care management or home care services
 Provides access to helpful community resources for
seniors living at home
 Great for seniors with families living out-of-town

14. SENIOR GEMS®
 Senior Helpers and Teepa Snow have joined forces on a
revolutionary program called the Senior Gems®
 Teepa is a dementia care and dementia education specialist with
over 30 years of experience in geriatrics
 A certified Occupational Therapist,Teepa has a unique medical perspective on
how the brain controls our body and our behaviors, giving her the ability to
explain how dementia affects a person’s actions
 She provides training and education for conferences, state healthcare provider
organizations, professional associations and caregiver programs and
organizations.
 Teepa’s Gems classification system (based on the Allen Cognitive
Disability Theory) allows us to understand which stage of dementia
the person is experiencing so we can create the best plan and select
the best caregiver for that individual
 Caregivers who are trained using Teepa’s approach can help
change resistance and refusals into participation and successful
interactions

15. CAREGIVER SCREENING
 SSN Trace - confirms the validity of the SSN according the credit bureau records,
matches the applicant’s name to the SSN, and reveals aliases and addresses
associated with the SSN.
 Multi-State Criminal Database Check - searches criminal records from over 44
states (sources include Departments of Corrections, Administrative Offices of the
Courts, and counties) and Sex Offender Registry information from all 50 states and the
District of Columbia.
 County Criminal History Search - is a live search of real-time county or state
criminal records based on the applicant’s address history. This search reveals all
felonies, misdemeanors, and violations (where available) reported at the highest court
in the county (i.e. Superior, County and/or Municipal)
 Sex Offender Registry Check - searches against state and federal sex offender
registries. Reported information includes name of the offender, offense classification
and the offender’s last known address and photos of the offender when available.
 Motor Vehicle Record (MVR) Check - residential and commercial Motor Vehicle
Records for all 50 states plus the District of Columbia. Information reported can include
driving history information such as insurance lapses, license suspensions, revocations,
accidents, traffic violations, and unpaid, or unanswered summons.

16. WE ARE ALL AFFECTED
“There are only four kinds of people in this world.
Those who have been caregivers, those who are
caregivers, those who will be caregivers and those
who will need caregivers.”
Rosalynn Carter