A successful GST Implementation in an organisation requires a good GST Implementation Project Management. But it was not always an easy task to have a good project management, and in fact there are many organizations failed to implement GST in their respective organization. Read on to discover what are the common failures that are faced by organization that prevent them from a successful GST implementation. For those who have implemented GST or in the midst of GST implementation, one would have realised that it is not the comprehension of GST which is challenging , it is “CHANGE MANAGEMENT” that plays an important role. Sufficient understanding and cooperation are required to achieve smooth GST compliance, more importantly it requires collaboration from all division of the company. The following are the Top 10 Reasons for Failure in GST Implementation Project Management. Visit our blog for latest content : http://synergytas.academy/blog-masonry/

1. http://blog.tempoplugin.com/2013/why-do-plans-fail-infographic/Reference :
PROPER GST PROJECT PLANNING AND UPDATE ON
LATEST GST LAW GOES A LONG WAY.
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NOT ALIGNING GST PROJECT
STRATEGY WITH THAT OF
THE ORGANIZATION
AN INEXPERIENCED OR
UNTRAINED TEAM
GST Implementation relied heavily on having the best and
right people involved. Staff training and experience in change
management are vital to producing an effective and efficient
GST Implementation Project team.
GST Implementation which follows the textbook procedures
on GST has sometimes resulted in undermining of business
strategy. Overly rigid implementation of GST imposed
draconian singular mode of documentation and levy harsh
restriction on sales and purchasing procedure on the
customers and suppliers.
This usually happens when the GST team only comprises of
back office personnel such as those who are solely from
accounting and administrative offices where their sole
objective is to achieve GST compliance. GST team should also
involves participation of sales and front office personnel to
result in a better balance. This creation of alternative method
is believed to be more business friendly and in line with
corporate’s business strategy.
Work towards
enhancing project
performance via
effective team
building and
technical skill
development.
Better mix in GST team
provides a more holistic
perspective GST
implementation, this is in
line with business
strategy.
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LACK SYSTEM THAT APPROVES
AND TRACK CHANGES IN
IMPLEMENTATION PLAN
GST PROJECT IS INFLEXIBLE
TO CHANGES
It is never a good thing when the scope of your GST project
changes and this can usually be avoided with proper project
planning. However with GST being a brand new item for
learning for all, it is not always easy to come out with a
bulletproof plan from the starting line itself. Therefore unlike
conventional project, GST implementation must be adaptable
and having a “Plan B” in case it does not happen along the way
is imperative.
It is accepted that GST project plan will subject to change,
and also the prevailing tax law is subject to constant
updates and amendments. Therefore it is important to
establish a process to track changes in tax law and
approve updated approach as to GST implementation. This
allows to check on the allocated budget and keep track of
time and resources’ availability to complete the GST
Project.
Team attitude and
adaptability towards
change is crucial in
successful GST
implementation.
Changes in law, scope,
timing, responsibility,
approach, pass or fail
criteria, corrective action
processes, and sign off...
All these require effective
quality assurance
strategies.
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BEING OVERLY-OPTIMISTIC
WITH DEADLINES
WEAK COMMUNICATION
AND SHORT OF REGULAR
MEETING
Communication serves as a
foundation for planning. All
the essential information
must be communicated to the
managers who in-turn must
communicate in the GST plans
so as to implement them.
Without a proper
communication and
transparency among the GST
team and all stakeholders to
report on change and current
status, your GST
Implementation Project is
scattered and stands a higher
risk of failure.
Always missing deadlines creates an atmosphere of
distrust for your stakeholders, the GST team member may
also begin to question their own ability to lead the project
to completion.
GST Projects fails
when it lacks
transparency and
critical decision
making. Actions
were not effectively
communicated.
Lowered team spirit and
giving unnecessary
pressure to the team
members will further
deteriorate their ability
to act through.
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9
NEVER BUDGET PROPERLY
10
NOT BEING CRYSTAL CLEAR
ABOUT THE SCOPE OF GST
IMPLEMENTATION PROJECT
NOT GETTING
DEPARTMENTAL HEAD AND
TEAM’S BUY-IN
Especially the support from key stakeholders such as :
GST implementation requires
project team to get the
departmental heads and their
senior executive’s full support.
UNDEFINED TEAM ROLES &
RESPONSIBILITIES
It is essential that everyone involved
in the project team understands what
their role and work is, and how it fits
into the GST project as a whole and to
whom they will be reporting.
Especially when it involves liaising
with external parties such as
consultant and software developer. It
will cause confusion to the external
party whom they are answerable to
and whom they get information from.
If you fail to have a budget allocation in
place before you start your GST
Implementation Project, you may not be
giving your GST team access to the
resources they require to ensure a
successful Implementation.
Not knowing what to do
and not knowing what is
expected to complete
GST project is the cause
of GST implementation
failure.
Support from senior
management to
avoid internal
conflicts and
contributed to
project success
FAILUR
E
support on changes in
standard operating
procedures and
allocation of budget
and resources
Directors+
to obtain the
required manpower
allocation and
getting new recruit
Human Resources+
acceptance and
adopting new
documentation
and pricing policy
Sales Department+
purchasing
documentation and
payment policy to
facilite input tax
claim
Purchasing+
Leaving team members in
the dark on their expected
role, result in
underutilisation and
inefficiency of their
performance. On top of
that, it will result in
unnecessary conflicts.
Project failure arising
from lack of
documentation and
reasonable budget. With
lacking of fund allocation
on training, third party
advice and manpower
recruitment will not be
fruitful.
When planning for GST implementation, the scope
must be comprehensive, detailed and crystal clear to
team member, stakeholders and preferably the whole
organisation to lay the foundation for its success.
GST
REASONS FOR
GST IMPLEMENTATION
PROJECT MANAGEMENT
10
FAILUR
E