Work Principal Program Manager, Information Standards, User Engagement
Industry Technology / Software / Internet
About My background is equal parts information science and social science research, and my career has been focused on knowledge management, metadata management, and semantic technologies in enterprise IT and research environments. I’m a champion of user-centered KM, and my most gratifying engagements invariably involve information consumers themselves. I believe in relying on both users’ stated needs and their information-seeking behaviors to inform, validate, and guide KM priorities for any organization.