SPTechCon SFO 2014 - Creating a Great User Experience in SharePoint

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive …

Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like:

How should the user feel when they use this piece of functionality?
Will they see it as saving them work or creating new work?
How will it compare to what they see on the consumer Web?

We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

More in: Technology , Business
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  • 1. Microsoft SharePoint faces a challenging future: Forrester | PCWorld http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare
  • 2. SharePoint Microsoft Doesn't Advise You Customize SharePoint 2013 http://www.cmswire.com/cms/information-management/microsoft-doesnt-advise-you-customize-sharepoint-2013-016608.php
  • 3. How does the user feel when they are finished with using SharePoint? “User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience
  • 4. Image from The Conversation Prism http://www.theconversationprism.com/
  • 5. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio
  • 6. Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/
  • 7. Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth Ramesh Sitaraman, a computer science professor at UMass Amherst, examined the viewing habits of 6.7 million Internet users in a study released in 2012. How long were subjects willing to be patient? Do you think that’s gotten any longer?
  • 8. Image from NetMarketShare – timeframe = Q1 2014 http://www.netmarketshare.com/browser-market-share.aspx?qprid=2&qpcustomd=0&qptimeframe=Q “It works on my machine” doesn’t cut it.
  • 9. Image 2: F-Shaped Pattern For Reading Web Content http://www.nngroup.com/articles/f-shaped-pattern-reading-web-content/
  • 10. It always comes back to “It Depends”
  • 11. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio
  • 12. Email marc.anderson@sympraxisconsulting.com Twitter @sympmarc Blog http://sympmarc.com SPServices http://spservices.codeplex.com SPXSLT http://spxslt.codeplex.com Books http://sympmarc.com/books The Middle Tier Manifesto http://bit.ly/middletier