SPS Boston - Creating a Great User Experience in SharePoint
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SPS Boston - Creating a Great User Experience in SharePoint

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far......

Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications, we must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users.

In this interactive session, we’ll discuss questions like:
* How should the user feel when they use this piece of functionality?
* Will they perceive that this functionality saves them work or creates new work?
* How will the functionality compare to what they see on the consumer Web?
* How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love?

We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

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  • 1. Microsoft SharePoint faces a challenging future: Forrester | PCWorldhttp://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.htmlSharePoint Adoption Faces Three Barriers: Mobile, Social, Cloudhttp://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare
  • 2. SharePointUse SharePoint as an out-of-box applicationwhenever possible - We designed the new SharePointUI to be clean, simple and fast and work great out-of-box.We encourage you not to modify it which could addcomplexity, performance and upgradeability and to focusyour energy on working with users and groups tounderstand how to use SharePoint to improve productivityand collaboration and identifying and promoting bestpractices in your organization.“The New SharePoint” by Jeff Teper on the Microsoft SharePoint Team Bloghttp://sharepoint.microsoft.com/blog/Pages/BlogPost.aspx?pID=1012
  • 3. product systemaffectivehuman-computer interactionHow does the user feel when theyare finished using SharePoint eachday?“User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience
  • 4. Image from The Conversation Prism http://www.theconversationprism.com/
  • 5. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio
  • 6. Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/
  • 7. Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8PthRamesh Sitaraman, a computer scienceprofessor at UMass Amherst, examined theviewing habits of 6.7 million internet usersin a study released last fall. How long weresubjects willing to be patient?
  • 8. It always comes back to “It
  • 9. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio
  • 10. Email marc.anderson@sympraxisconsulting.comBlog http://sympmarc.comSPServices http://spservices.codeplex.comSPXSLT http://spxslt.codeplex.comeBook http://bit.ly/UnlockingDVWPThe Middle Tier Manifesto http://bit.ly/middletier