2011 SMB Disaster Preparedness Report
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2011 SMB Disaster Preparedness Report

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2011 SMB Disaster Preparedness Report 2011 SMB Disaster Preparedness Report Presentation Transcript

  • Symantec 2011 SMB Disaster Preparedness Survey
    Asia Pacific Results
  • Methodology
    Applied Research performed survey
    1288 SMBs worldwide
    552 customers of SMBs
    5 to 499 employees
    Cross-industry
    2
  • Key Findings
    Despite warnings, most SMBs still not prepared for disaster
    SMBs are at risk
    SMBs don’t act until it’s too late
    Not being prepared can have a big negative financial impact
    3
    View slide
  • 4
    Despite warnings, most SMBs still not prepared for disaster
    View slide
  • SMBs still not taking disaster preparedness seriously
    52% don’t have a plan
    12% have no plans to create a plan
    40% intend to create a plan in the future
    5
  • Why they don’t have a plan
    44% don’t think computer systems are critical to business
    38% say it never occurred to them
    28% say DP not a priority
    22% lack skills/qualified personnel
    14% lack resources
    6
  • 7
    SMBs are at risk
  • SMBs are at risk
    65% live in regions susceptible to natural disasters
    The typical SMB surveyed experienced 5 outages last year
    Top reasons for downtime:
    Cyberattacks
    Power outages
    Upgrades
    Employee error
    8
  • SMB Information is not protected
    Backups are inconsistent
    Half (51%) only backup 60% of data
    Less than half (45%) back up data weekly or more frequently
    Only 21% back up daily
    Backups are incomplete—key data not always backed up
    32% don’t back up email
    19% don’t back up application data
    15% don’t back up customer data
    Disaster would cause information loss
    45% would lose at least 40% of their data
    9
  • 10
    SMBs don’t act until it’s too late
  • SMBs don’t act until it’s too late
    Half of SMBs implemented a plan due to an outage and/or data loss
    54% of SMBs with a plan only implemented it within the last six months
    Only 28% have tested a recovery plan
    11
  • 12
    Not being prepared can have a big negative financial impact
  • Not being prepared can have a negative impact
    Outages are expensive: $14,500 per day
    It could put an SMB temporarily out of business—52% of SMB customers have had a mission-critical SMB vendor temporarily shut down due to a disaster
    Customers will suffer financially
    SMB outages cost SMB customers $45,000 per day
    24% of SMB customers lost “some” or “a lot of” data as a result of disasters impacting their SMB vendors
    Customers will leave
    59% of customers have switched SMB vendors due to unreliable computing systems
    13
  • 14
    Symantec Recommendations
  • Recommendations
    Don’t wait until it’s too late to create a plan
    Protect your information completely
    Get employees involved
    Test frequently
    Review your plan
    15
  • Symantec Internet Security Threat Report (ISTR), Volume 16
    16
    For more information, visit
    Symantec System Recovery ROI Tool
    Whitepaper: What Business Owners Need to Know to Ensure Business Continuity