The Art of Excellence   Workplace Enrichment Services   Leadership. Teamwork. Success. August 2008
<ul><li>Agenda </li></ul><ul><ul><li>Who is TAOE </li></ul></ul><ul><ul><li>Today’s issues </li></ul></ul><ul><ul><li>Toda...
<ul><li>TAOE opened its door in 2004 </li></ul><ul><li>Sylvie Gervais-Leduc, Owner </li></ul><ul><li>Degrees in Psychology...
<ul><li>Other members of the </li></ul><ul><li>TAOE Team … </li></ul><ul><li>Louise Bergeron </li></ul><ul><li>Certified C...
<ul><li>Vision </li></ul><ul><ul><li>Bringing out the highest standards of leadership, vision, goal achievement and succes...
<ul><li>Mission </li></ul><ul><ul><li>To serve as your creative and empowering  thinking partner offering the inspiration,...
<ul><li>Values </li></ul><ul><ul><li>Integrity:   Authenticity and transparency. True to our word. Committed to doing what...
<ul><li>  Wisdom:   Honour and respect for self and others. The ability to access perspective, reach out when needed, take...
<ul><li>Today’s Issues </li></ul><ul><li>and   </li></ul><ul><li>Opportunities </li></ul>The Art of Excellence Workplace E...
<ul><li>Growth is good…right? </li></ul><ul><li>Employees…. </li></ul><ul><ul><li>Attraction </li></ul></ul><ul><ul><li>Re...
<ul><li>Choose… </li></ul><ul><ul><li>To take the TIME to think, reflect, plan </li></ul></ul><ul><ul><li>To develop EMOTI...
<ul><li>Coaching   </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
<ul><li>Roots are in sports  </li></ul><ul><li>1980-1994 Rapid Growth </li></ul><ul><li>Young profession and recognition s...
<ul><li>Today in business, coaching is about  </li></ul><ul><ul><li>Leader transition </li></ul></ul><ul><ul><li>Helping r...
<ul><li>Defined by the International Coaching Federation (ICF) as  </li></ul><ul><li>“ An ongoing professional relationshi...
<ul><li>Another simplified definition (AMA- American Management Association Survey 2008) </li></ul><ul><li>“ A short to me...
<ul><li>“ Corporate Coaching is defined as a unique opportunity for executives to reach for their  </li></ul><ul><li>goals...
<ul><li>It  is a PROCESS </li></ul><ul><li>The client chooses the goal/direction </li></ul><ul><li>The client chooses the ...
<ul><li>Focuses on strengths and past successes </li></ul><ul><li>Engages client in thinking and deciding what they need i...
<ul><li>Internal Coach </li></ul><ul><ul><li>A designated employee (eg:  HR personnel or Leadership Role)  </li></ul></ul>...
<ul><li>Different from a Consultant…. </li></ul><ul><ul><li>Delivery, support and approach is different from Coaching </li...
<ul><li>Different from a mentor … </li></ul><ul><ul><li>Tends to be more informal </li></ul></ul><ul><ul><li>Focuses on sh...
<ul><li>Why should an organization spend the money and the time on coaching?  </li></ul><ul><li>(Top 4 reasons cited in AM...
<ul><li>Why do individuals seek coaching? </li></ul><ul><ul><li>Access clarity </li></ul></ul><ul><ul><li>Help with transi...
<ul><li>So why don’t more people get coached? </li></ul><ul><ul><li>Don’t understand it </li></ul></ul><ul><ul><li>Don’t e...
<ul><li>Criteria when selecting a coach  (in order of highest correlation with coaching success-AMA survey) </li></ul><ul>...
<ul><li>What would a TAOE coaching session look like? </li></ul><ul><ul><li>Generally 30 minutes to 1.5 hrs (respecting in...
<ul><li>Questions? </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
<ul><li>www.taoe.ca </li></ul><ul><li>Thank You </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. ...
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Power Point Coaching Promo

  1. 1. The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success. August 2008
  2. 2. <ul><li>Agenda </li></ul><ul><ul><li>Who is TAOE </li></ul></ul><ul><ul><li>Today’s issues </li></ul></ul><ul><ul><li>Today’s opportunities </li></ul></ul><ul><ul><li>Coaching… Everything you wanted to know but were afraid to ask! </li></ul></ul><ul><ul><li>Questions </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  3. 3. <ul><li>TAOE opened its door in 2004 </li></ul><ul><li>Sylvie Gervais-Leduc, Owner </li></ul><ul><li>Degrees in Psychology, Social Work and Executive Coaching Services: </li></ul><ul><li>Executive Coaching </li></ul><ul><li>Certified Corporate Coach and Internal Corporate Coach Training </li></ul><ul><li>Customized TAOE Workshops </li></ul><ul><li>Workplace Enrichment Program </li></ul><ul><li>Represents DiSC ® and True Colors ® </li></ul><ul><li>Note: Members of WABC, ICF and </li></ul><ul><li>Coach Canada </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  4. 4. <ul><li>Other members of the </li></ul><ul><li>TAOE Team … </li></ul><ul><li>Louise Bergeron </li></ul><ul><li>Certified Corporate Coach </li></ul><ul><li>Background in Sales, Management, Training and Recruitment </li></ul><ul><li>Ann O’Neill </li></ul><ul><li>Office Manager and Executive Assistant </li></ul><ul><li>Background in Business and Accounting </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  5. 5. <ul><li>Vision </li></ul><ul><ul><li>Bringing out the highest standards of leadership, vision, goal achievement and success for leaders, their teams and the business or organization they own or belong to. </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  6. 6. <ul><li>Mission </li></ul><ul><ul><li>To serve as your creative and empowering thinking partner offering the inspiration, information, support and leveraging that moves you to new levels of possibility and success! </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  7. 7. <ul><li>Values </li></ul><ul><ul><li>Integrity: Authenticity and transparency. True to our word. Committed to doing what’s right and what is best for our clients. Taking 100% accountability for all we say and do. Practicing what we teach. </li></ul></ul><ul><ul><li>Courage: To take risks as needed, standing in trust of the process. Listening to inner wisdom. Taking action in doing what is best once that direction is clear. To look at what isn’t working and find pro-active ways to improve it. </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  8. 8. <ul><li>  Wisdom: Honour and respect for self and others. The ability to access perspective, reach out when needed, take time to reflect, continually develop strong self-awareness, use good judgement, healthy boundaries and compassion. Focus on a clear direction without being attached to the outcome. </li></ul><ul><li>Service: Committed to serving our clients and championing their highest goals and aspirations for personal and business success. To continually grow offering the highest quality of service. </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  9. 9. <ul><li>Today’s Issues </li></ul><ul><li>and </li></ul><ul><li>Opportunities </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  10. 10. <ul><li>Growth is good…right? </li></ul><ul><li>Employees…. </li></ul><ul><ul><li>Attraction </li></ul></ul><ul><ul><li>Retention </li></ul></ul><ul><ul><li>Succession </li></ul></ul><ul><li>How do we get Engagement? </li></ul><ul><li>Time…there is never enough! </li></ul><ul><li>Change…the only thing that is constant! </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  11. 11. <ul><li>Choose… </li></ul><ul><ul><li>To take the TIME to think, reflect, plan </li></ul></ul><ul><ul><li>To develop EMOTIONALLY INTELLIGENT teams </li></ul></ul><ul><ul><li>To INVEST in new ideas </li></ul></ul><ul><ul><li>To define your VISION more clearly </li></ul></ul><ul><ul><li>To set GOALS that will make it happen </li></ul></ul><ul><ul><li>Take the STEPS that will get you where YOU WANT TO GO </li></ul></ul><ul><li>Choose to be open to the </li></ul><ul><li>POSSIBILITIES! </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  12. 12. <ul><li>Coaching </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  13. 13. <ul><li>Roots are in sports </li></ul><ul><li>1980-1994 Rapid Growth </li></ul><ul><li>Young profession and recognition since 1994 </li></ul><ul><li>Millennium=Coaching Explosion </li></ul><ul><li>Included: </li></ul><ul><ul><li>Life </li></ul></ul><ul><ul><li>Outplacement </li></ul></ul><ul><ul><li>Career </li></ul></ul><ul><li>Downsizing, Mergers, Acquisitions… </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  14. 14. <ul><li>Today in business, coaching is about </li></ul><ul><ul><li>Leader transition </li></ul></ul><ul><ul><li>Helping retain high potentials </li></ul></ul><ul><ul><li>Improving performance </li></ul></ul><ul><ul><li>Helping individuals assess their careers and direction </li></ul></ul><ul><ul><li>Helping to hone in on specific skills or strengths </li></ul></ul><ul><ul><li>Often tied to training (post training reinforcement) </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  15. 15. <ul><li>Defined by the International Coaching Federation (ICF) as </li></ul><ul><li>“ An ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.” </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  16. 16. <ul><li>Another simplified definition (AMA- American Management Association Survey 2008) </li></ul><ul><li>“ A short to medium term relationship between a manager or senior leader and a consultant (internal or external) with the purpose of improving work performance.” </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  17. 17. <ul><li>“ Corporate Coaching is defined as a unique opportunity for executives to reach for their </li></ul><ul><li>goals and potential. </li></ul><ul><li>Through powerful dialogue with genuine presence, executives are seen, heard and understood. </li></ul><ul><li>Through this process, anything is possible!” </li></ul><ul><li>Sylvie Gervais-Leduc 2006 </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  18. 18. <ul><li>It is a PROCESS </li></ul><ul><li>The client chooses the goal/direction </li></ul><ul><li>The client chooses the focus of the coaching conversation </li></ul><ul><li>Allows client self-discovery </li></ul><ul><li>Creates clarity </li></ul><ul><li>Motivates clients to move into action </li></ul><ul><li>Challenges perspectives </li></ul><ul><li>Helps clients see the possibilities </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  19. 19. <ul><li>Focuses on strengths and past successes </li></ul><ul><li>Engages client in thinking and deciding what they need in order to succeed </li></ul><ul><li>Looks at what is holding them back and what needs to happen to move forward </li></ul><ul><li>At all time, being aware of the client’s Personal Energy and Response-Ability </li></ul><ul><li>The power in Being Seen, </li></ul><ul><li>Heard and Understood </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  20. 20. <ul><li>Internal Coach </li></ul><ul><ul><li>A designated employee (eg: HR personnel or Leadership Role) </li></ul></ul><ul><ul><li>Can provide lower cost of services </li></ul></ul><ul><ul><li>Understand and part of the organizational culture </li></ul></ul><ul><ul><li>Can see leaders in action </li></ul></ul><ul><li>External Coach </li></ul><ul><ul><li>Tends to bring greater objectivity </li></ul></ul><ul><ul><li>Can bring a fresher (or outside) perspective </li></ul></ul><ul><ul><li>Bound by a Code of Conduct which guarantees higher levels of confidentiality and professionalism </li></ul></ul><ul><ul><li>Has experience with a variety of organizations </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  21. 21. <ul><li>Different from a Consultant…. </li></ul><ul><ul><li>Delivery, support and approach is different from Coaching </li></ul></ul><ul><ul><li>A Consultant has a knowledge and expertise to share with a company or organization that will help them remedy a problem or challenge. </li></ul></ul><ul><ul><li>There can be consulting if requested by the client </li></ul></ul><ul><ul><li>Regardless, consulting is done with a “ Coach Approach” </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  22. 22. <ul><li>Different from a mentor … </li></ul><ul><ul><li>Tends to be more informal </li></ul></ul><ul><ul><li>Focuses on sharing experience and expertise </li></ul></ul><ul><ul><li>More of a role model </li></ul></ul><ul><ul><li>Usually used in early career stage </li></ul></ul><ul><ul><li>Great way to integrate new leadership </li></ul></ul><ul><ul><li>Does not replace the need for coaching </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  23. 23. <ul><li>Why should an organization spend the money and the time on coaching? </li></ul><ul><li>(Top 4 reasons cited in AMA survey) </li></ul><ul><ul><li>The desire to improve individual performance/productivity. </li></ul></ul><ul><ul><li>To address leadership development and/or succession planning </li></ul></ul><ul><ul><li>Improve organizational performance </li></ul></ul><ul><ul><li>To boost employee engagement </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  24. 24. <ul><li>Why do individuals seek coaching? </li></ul><ul><ul><li>Access clarity </li></ul></ul><ul><ul><li>Help with transition </li></ul></ul><ul><ul><li>Want to get serious about their Vision and Goals </li></ul></ul><ul><ul><li>Need to be supported and held accountable </li></ul></ul><ul><ul><li>Safe place to “process” and think out loud </li></ul></ul><ul><ul><li>Confidential place for self employed, business owners, executives </li></ul></ul><ul><ul><li>Quality planning and strategizing time </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  25. 25. <ul><li>So why don’t more people get coached? </li></ul><ul><ul><li>Don’t understand it </li></ul></ul><ul><ul><li>Don’t even know it exists </li></ul></ul><ul><ul><li>Not ready for the accountability </li></ul></ul><ul><ul><li>See it as a cost vs an investment </li></ul></ul><ul><ul><li>Has a negative connotation (used in the past on negative behaviour) </li></ul></ul><ul><ul><li>Pride </li></ul></ul><ul><ul><li>Time! </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  26. 26. <ul><li>Criteria when selecting a coach (in order of highest correlation with coaching success-AMA survey) </li></ul><ul><ul><li>Interview with the prospective coach (3) </li></ul></ul><ul><ul><li>Validated client results </li></ul></ul><ul><ul><li>Coaching certifications </li></ul></ul><ul><ul><li>Business experience (1) </li></ul></ul><ul><ul><li>Consulting experience </li></ul></ul><ul><ul><li>Recommendation from a trusted source (2) </li></ul></ul><ul><ul><li>(1-2-3 denote the top 3 in how they chose-AMA survey) </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  27. 27. <ul><li>What would a TAOE coaching session look like? </li></ul><ul><ul><li>Generally 30 minutes to 1.5 hrs (respecting individuals’ pace and preference) </li></ul></ul><ul><ul><li>Follow-up with client on Action Steps </li></ul></ul><ul><ul><li>Goal setting (Initial Goals-Session Goals) </li></ul></ul><ul><ul><li>We take notes and client gets a copy </li></ul></ul><ul><ul><li>Action steps </li></ul></ul><ul><ul><li>Plan for next session </li></ul></ul><ul><ul><li>Note: TAOE offers a variety of Coaching Tools </li></ul></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  28. 28. <ul><li>Questions? </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success
  29. 29. <ul><li>www.taoe.ca </li></ul><ul><li>Thank You </li></ul>The Art of Excellence Workplace Enrichment Services Leadership. Teamwork. Success

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