360 degree appraisal

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  • 1. 360 DEGREE APPRAISAL
    Presented By:
    AneelAhmed Khan
    Syed Shakil Hashmi
  • 2. WHAT IS 360 DEGREE APPRAISAL?
    • 360-degree Appraisal is an assessment process used to improve managerial effectiveness by providing the manager with a more complete assessment of their effectiveness, and their performance and development needs.
  • WHAT THE PROCESS INVOLVES
    Obtaining feedback from the manager's key contacts.
    These would normally include:
    • The Manager (him/herself)
    • 3. Subordinates (employees who work for the manager)
    • 4. Peers (fellow managers)
    • 5. Managers (senior management)
    • 6. Customers
    • 7. Suppliers
  • HOW DOES 360 DEGREE HELP ?
    • Regular discussion of performance
    • 8. Identification of strengths for career development
    • 9. Identification of weaknesses for training
    • 10. Salary recommendations
    • 11. A well designed performance appraisal system is associated with increased profitability
  • HOW IS FEEDBACK OBTAINED?
    • By using a questionnaire which asks participants to rate the individual according to observed behaviors - usually managerial or business-specific competencies.
    • 12. This process will not suit all companies. One should assess how well it would fit with the current culture before launching a scheme and a pilot scheme is worth building into the program.
  • SUGGESTIONS FOR AN EFFECTIVE 360 DEGREE APPRAISAL
    • Anonymous feedback
    • 13. Manager involvement
    • 14. Prevent gaming
    • 15. Statistical techniques
    • 16. Avoid and reduce biases
  • TRAINING APPRAISERS
    Train appraisers to eliminate rater error
    • Error of central tendency
    • 17. Leniency or strictness error
    • 18. Recency error
    • 19. Contrast error
    • 20. Similar to me error
  • PERFORMANCE APPRAISAL METHODS
    • Trait Methods
    Graphic rating scales
    Mixed standard scales
    Forced choice method
    Essay method
  • 21. PERFORMANCE APPRAISAL METHODS
    • Behavioral Method:
    Critical incidents method
    Behavioral checklist method
    Behavioral anchored rating scales (BARS)
    Behavioral observation scale (BOS)
  • CONDUCTING THE APPRAISAL INTERVIEW
    • Ask for self assessment
    • 24. Invite participation
    • 25. Express appreciation
    • 26. Minimize criticism
    • 27. Change behavior, not the person
    • 28. Focus on solving problems
    • 29. Be supportive
    • 30. Establish goals
    • 31. Follow up day-to-day
  • 32.
  • 33.
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  • 35.
  • 36. Thank you