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What You Will Receive Each course title in the Velsoft suite of customizable courseware titles comes complete with additional teaching resources such as detailed Instructor Guide, Student Manual, Icebreakers & Classroom Activities, Lesson Plans, Quick Reference Guides, pre‐made PowerPoint slides, and more. Instructor Guide Student Training Manual PowerPoint Slides Course Outline Pre‐Assignment Quick Reference Guides Icebreakers & Classroom Activities 1 Instructor Guide Customizable. Offers additional instructor information. 2 Student Training Manual Customizable. Can be opened in Word and you can make any change you like. 3 Course Outline Customizable. Detailed course outlines help you stay on track. 4 Quick Reference Guides Customizable. Similar to the laminated style quick reference guides. 5 Icebreakers & Classroom Customizable. Choose from a folder filled with activities to use in Activities the classroom. 6 Pre‐Assignment Customizable. Evaluate your participants prior to the training and gain valuable insight to their expectations, needs and current understanding of the subject matter. 7 PowerPoint Slides Customizable. We’ve even done your presentation slides for you.
Velsoft Courseware offers training material as a customizable product and does so in a way that differentiates it in the workplace learning and performance market. Velsoft sells ‘courseware’. The term courseware has been around for years but, because of the Internet, courseware as a product has become a growing, preferred method of purchasing instructor‐led training material. Courseware (short for course material in a software format) is considered software. In particular, it is software designed to eliminate prep time by providing proven, pre‐written courses in an electronic format. The electronic aspect offers several key advantages such as instant access and customizable flexibility so the trainer can ‘localize’ the content. As an instructor, you simply open your course material in Microsoft Word (or any word processing program). You have the rights (for your location) to edit the content to suite you or your students’ needs. Instantly you have your course… we have saved you hundreds of hours, thousands of dollars and given you the confidence to walk into the classroom. All you do is simply print‐on‐demand as many course workbooks as you need – when you need them. You Also Receive 1 Customizable Rights are given on a per site location to edit the content to suit the training needs or corporate environment. 2 Print‐on‐demand Instructors only print what they need, when they need it. 3 Unlimited number of users Rights are sold on a per location basis. Each location is permitted to use the material with as many staff at the location as they like (including future training). 4 Proven Velsoft courses are used every day by thousands of trainers in countries all over the world. Before release, each Velsoft course is tested in the classroom and sent to beta testers. 5 No annual renewal fees Organizations are not required to pay renewal fees. 6 Unlimited re‐printing rights Ongoing use means organizations are not limited to the number of times they can reprint the course material. 7 Instantly Available Courses are instantly available as a download or can be shipped on CD. 8 Easy to Use All courses and materials are easily opened in Microsoft Word or any word processing program. 9 Flexible Instructors can easily remove sections, combine courses, ‘localize’ examples, add new content, etc.
How to Use This BookThis book contains several modules, each with the following elements: Module Overview This bulleted list outlines the topics to be covered in the module. Topics Each module contains a number of topics. Each topic contains theory and/or an exercise. Module Summary This summary provides a brief overview of the information covered in the Module. Review questions are provided for the activity.You will note that some text appears in Times New Roman. This indicates information for reference purposes. ESome text appears in Arial Bold. This indicates that the student is supposed to perform thataction, answer that question, or complete that task.This book can be used in one of two ways. If you are an instructor, you can use this book as a guide for teaching. PLYou can also offer the book as a reference manual and/or a workbook for students. PowerPoint slides are alsoavailable to assist you. If you are a student, you can use this book as a self-study guide. We have included theanswers to the review questions in the Activity Files. MSA
Table of ContentsModule 1: Essential Skills _____________________________________________________________________2 Being Genuine _____________________________________________________________________________2 Communication Skills _______________________________________________________________________2 Presentation Skills __________________________________________________________________________3 Being Humble _____________________________________________________________________________6 Nurturing a Readiness to Learn________________________________________________________________6 Summary _________________________________________________________________________________7 E Break (15 minutes)__________________________________________________________________________7 Module 2: Understanding Adult Learning ________________________________________________________8 Principles of Adult Learning __________________________________________________________________8 PL Learning Methods __________________________________________________________________________9 Establishing a Learning Climate ______________________________________________________________12 Dealing with the Difficult____________________________________________________________________12 Summary ________________________________________________________________________________15 Lunch (60 minutes) ________________________________________________________________________15 Module 3: Developing a Training Session _______________________________________________________16 M Identifying Your Audience ___________________________________________________________________16 Performing a Needs Analysis_________________________________________________________________18 Writing Objectives _________________________________________________________________________19 Outlining the Program______________________________________________________________________21 SA Researching and Writing the Program _________________________________________________________22 Testing the Program _______________________________________________________________________23 Summary ________________________________________________________________________________24 Break (15 minutes)_________________________________________________________________________24 Module 4: Adding Fun and Games _____________________________________________________________25 Types of Activities _________________________________________________________________________25 Getting Buy-In ____________________________________________________________________________26 Using Humor _____________________________________________________________________________27 Quick and Easy Games _____________________________________________________________________28 Troubleshooting Games_____________________________________________________________________30 Summary ________________________________________________________________________________32 Module 5: Delivering the Course_______________________________________________________________33
Visual Aids _______________________________________________________________________________33 Presentation Tips __________________________________________________________________________34 Managing Questions and Answers_____________________________________________________________35 Scheduling Breaks _________________________________________________________________________36 Evaluations ______________________________________________________________________________37 Summary ________________________________________________________________________________41 Workshop Wrap-Up ________________________________________________________________________41 E PL MSA