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Case Analysis
             Framework - Strategic
                 Management
                       Ian Lee, Ph.D
                     Carleton University
                      Ottawa, Canada
                      ianlee@ibm.net




                         Stratrategic Management


    National/Macro              Industry           Company Resources,
       Context                  Context              Capabilities, and
                                                       Strategies



                               Company
                              Performance




       Strategic Analysis = Choices
Thinking Strategically
   About Industry
  and Competitive
     Conditions

                                        ID                 Choice of
                                Strategic Options            Best
                                  Open to Firm             Strategy

Thinking Strategically
    About Firm’s
    Own Situation




                                                                         1
Case Background
xBrief factual summary

x1/2 page or so

xname of firm, time of case

xbroad issue(s)




      PEST or TESP Analysis
xTechnological O/T

xEconomic O/T

xSocio-cultural O/T

xPolitical-legal O/T




     Macro and Competitive Environments
                 General Environment
                    Demographics

        Global                               Political/Legal
                      Competitive
                      Environment
                     Threat of new entrants
                  Bargaining power of suppliers
                   Bargaining power of buyers
                  Threat of substitute products
                      Competitive rivalry


      Sociocultural                          Technological


                      Macroeconomic




                                                               2
Summary
xMost important or significant O/T

xnot all O/T equally significant

xfocus on those with greatest impact




            Industry Analysis




 5 Forces Model of Competition
                   Substitute
                   Products




                    Rivalry
                    Among
     Suppliers                     Buyers
                   Competing
                    Sellers




                   Potential
                     New
                   Entrants




                                            3
Porter’s 5 Forces
  xHead to head competition L-M-H

  xsubstitutes L-M-H

  xthreat of entry L-M-H

  xpower of buyers & suppliers L-M-H




              Strategic Group Map
  xCluster the major competitors

  xaccording to their “niche”

  xgraphically




       Strategic Groups in Department Store Industry
    High
                                                Upscale



Perceived
 Quality                           National
                                    Chain
             Warehouse


                     Discount
    Low

            Low                               High
                         Retail Price




                                                          4
Major Competitor Analysis
xWho are they?

xwhat strategies are they pursuing

xrelative market share? profitability?




             Driving Forces
xmajor forces of change affecting all firms

xe.g. entry of new competitors

xde-integration

xglobalization of industry




         Key Success Factors
xGeneric characteristics for all firms

xnecessary for success

xregardless of particular business strategy

xwhether low cost or differentiation




                                              5
Overall Industry Attractiveness
xBased on:

x Porter’s 5 forces analysis

xdriving forces, KSFs, competitor analysis

xindustry (un)attractive e.g. ROI?




       Business Unit Analysis




              Value Chain
xApply S/W to Porter’s VC

xunder each heading

xalso helps understand Hamel Framework




                                             6
Value Chain
Primary Activities and Costs


Inbound                  Outbound    Sales and                 Profit
            Operations                           Service
Logistics                Logistics   Marketing                 Margin




Product R&D, Technology, Systems Development
            Human Resources Management                        Support
                                                              Activities
               General Administration                         and Costs




                Value Chain System
 Upstream         Company             Downstream
Value Chains     Value Chains         Value Chains



                                       Activities,
                    Internally
 Activities,                            Costs, &
                    Performed                              Buyer/User
  Costs, &                             Margins of
                    Activities,                              Value
 Margins of                             Foward
                     Costs, &                               Chains
 Suppliers                              Channel
                     Margins
                                         Allies




                Hamel’s Framework
    xCore Competencies

    xCore Product

    xEnd Product

    xSCA




                                                                           7
Hamel’s Competency Framework
                      Capabilities
     Source of                                            Source of
                             Teams of
                             Resources

                                                             Core
                                                          Competencies
  Resources
                                                               Sources of
  * Tangible                                                  Competitive
  * Intangible               Components of                    Advantage
                            Internal Analysis


       Strategic                               Sustained
     Competitiveness                          Competitive        Foundation
                                              Advantage              of
       Above-Average
       Above-
       Above-Average
          Returns                             Gained through
                                             Core Competencies
                        Pathway to




                               What a firm Does...
     Core Competencies
                               that is Strategically
    Core Competencies must be:             Valuable
            Valuable


                            Rare


                               Costly to Imitate


                                             Nonsubstitutable




           Outcomes from Combos of Criteria for SCA


                   Costly to    Nonsub-
                                 Nonsub-        Competitive Performance
Valuable    Rare
                   Imitate      stitutable     Consequences Implications
                                                                   Below
                                                Competitive
  NO        NO         NO          NO                             Average
                                                Advantage
                                                                  Returns

                                                Competitive       Average
 YES        NO         NO       YES/NO            Parity          Returns

                                                Temporary Aver./Above
 YES        YES        NO       YES/NO          Competitive Average
                                                Advantage   Returns
                                                                   Above
 YES        YES     YES            YES              SCA           Average
                                                                  Returns




                                                                              8
Financial Statement Analysis
A. Investment Return

xCapital Market Ratios:

  !EPS


  !P/E




         B. Financial Strength
xLiquidity Ratios:
  !Current, Acid Test


xSolvency Ratios:
  !D/A, D/E, Interest Coverage, Cash Flow/Debt




   C. Management Performance
xProfitability Ratios:

  !Gross Margin
  !Net Profit Margin
  !Return on Assets
  !Return on Equity
  !Return on Capital




                                                 9
D. Resource Utilization Ratios
xAsset Turnover

xPayables Turnover




          Mission Statement
xConstruct firm’s mission from data

xmay recommend changes in mission

xunder strategies




        Corporate Objectives
xPresently followed by firm

xquantitative objectives

xqualitative objectives




                                      10
Relationships between ...
Level 1                   Overall Scope        Corporate           Corporate
                          and Strategic          Level               Level
Corporate-Level
                            Mission            Objectives           Strategy
Mgrs
                        Two-Way Influence   Two-Way Influence   Two-Way Influence

Level 2                       Business         Business            Business
Business-Level                 Level             Level               Level
General Mgrs                  Missions         Objectives          Strategies

                        Two-Way Influence   Two-Way Influence   Two-Way Influence

Level 3                       Functional       Functional         Functional
Heads of Major                   Area            Area                Area
Functional Areas               Missions        Objectives         Strategies
                        Two-Way Influence   Two-Way Influence   Two-Way Influence

Level 4                       Operating        Field Unit          Operating
                              Missions         Objectives          Strategies
Plant Managers,
Lower-Level Supervisors




 External Environment
 PEST
 Five Forces Analysis                             Sustainable
                                                  Competitive
                                                  Advantage
Internal Environment
Resources, Capabilities and
Core Competencies




                                              Business Level
                                                Strategy




       Overall Firm (un)Attractiveness
     xBased on:
         ! value chain analysis
         !core competency analysis
         !F/S analysis
         !sustainable competitive advantage


     xis firm attractive e.g. ROI or profitability?




                                                                                    11
Strategic Issues




          A Diversified Company
                                     Corporate
          Corporate-Level             Strategy
          Managers
                                  Two-Way Influence

      Business-Level                Business
      General Managers              Strategies

                                  Two-Way Influence
    Heads of Major
    Functional Areas          Functional Strategies

                                  Two-Way Influence
Plant Managers,
Lower-Level                    Operating Strategies
Supervisors




                  Corporate Issues
   1. What businesses should we be in?
   xre macro, industry, firm O/T, S/W analysis
      !vertical, horizontal, international diversification
      !internal growth vs acquisitions vs alliances


   2. How should corporate govern SBUs?
      !Centralized vs decentralized
      !large HQ vs small HQ
      !portfolio approach vs competencies approach




                                                             12
Business Level Issues
1. What product markets should we be in?
  !horizontal (McDonalds sells chicken)
  !vertical (outsourcing)


2. How should firm produce SCA?
  !Which of 4 generic strategies?




      Functional Level Issues
xHow should the functional depts support the
 SBU strategy

xwhat functional strategies needed




Corporate and Business Strategy




                                               13
Corporate Strategy Alternatives
 xList and analyze major alternatives:

     !vertical, horizontal, intl diversification
     !internal growth vs acquisitions vs alliances


 xshould address issues defined above




    Business Strategy Alternatives
 xList and analyze strategy alternatives

 xshould address issues at SBU defined above




        Generic Business Level Strategies
                                  Source of CA

                               Cost          Uniqueness




               Broad         Cost          Differen-
               Target
               Market     Leadership        tiation
Breadth of
Competitive
  Scope
                                            Focused
              Narrow       Focused
              Target                        Differen-
              Market       Low Cost
                                             tiation




                                                          14
Factors Shaping Strategy
 Societal,
                               Opportunities
                                               External Factors
 Political,      Industry
                                   and
Regulatory    Attractiveness
                                 Threats
  Factors



                                               Conclusions
                                                 about       Identification   Crafting
                                                  How             and         Strategy
  Company’s Strategic Situation                 Internal/
                                                External
                                                               Evaluation        for
                                                                    of         Overall
                                                Factors        Alternatives   Situation
                                                 Matter




  Internal
 Strengths         Key         Shared Values
               Executives’          and
    and
               Influences         Culture
Weaknesses                                     Internal Factors




                               Summary
    xSummarize major O/T in PEST
    xsummarize strength of 5 forces
    xsummarize industry (un)attractiveness
    xsummarize VC & major competencies
    xsummarize major strategic issues
    xsummarize corporate & business strategies
    xsummarize how strategy recommendations
     solve problems




                                                                                          15

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Strategic analysis case-framework.ppt[1]

  • 1. Case Analysis Framework - Strategic Management Ian Lee, Ph.D Carleton University Ottawa, Canada ianlee@ibm.net Stratrategic Management National/Macro Industry Company Resources, Context Context Capabilities, and Strategies Company Performance Strategic Analysis = Choices Thinking Strategically About Industry and Competitive Conditions ID Choice of Strategic Options Best Open to Firm Strategy Thinking Strategically About Firm’s Own Situation 1
  • 2. Case Background xBrief factual summary x1/2 page or so xname of firm, time of case xbroad issue(s) PEST or TESP Analysis xTechnological O/T xEconomic O/T xSocio-cultural O/T xPolitical-legal O/T Macro and Competitive Environments General Environment Demographics Global Political/Legal Competitive Environment Threat of new entrants Bargaining power of suppliers Bargaining power of buyers Threat of substitute products Competitive rivalry Sociocultural Technological Macroeconomic 2
  • 3. Summary xMost important or significant O/T xnot all O/T equally significant xfocus on those with greatest impact Industry Analysis 5 Forces Model of Competition Substitute Products Rivalry Among Suppliers Buyers Competing Sellers Potential New Entrants 3
  • 4. Porter’s 5 Forces xHead to head competition L-M-H xsubstitutes L-M-H xthreat of entry L-M-H xpower of buyers & suppliers L-M-H Strategic Group Map xCluster the major competitors xaccording to their “niche” xgraphically Strategic Groups in Department Store Industry High Upscale Perceived Quality National Chain Warehouse Discount Low Low High Retail Price 4
  • 5. Major Competitor Analysis xWho are they? xwhat strategies are they pursuing xrelative market share? profitability? Driving Forces xmajor forces of change affecting all firms xe.g. entry of new competitors xde-integration xglobalization of industry Key Success Factors xGeneric characteristics for all firms xnecessary for success xregardless of particular business strategy xwhether low cost or differentiation 5
  • 6. Overall Industry Attractiveness xBased on: x Porter’s 5 forces analysis xdriving forces, KSFs, competitor analysis xindustry (un)attractive e.g. ROI? Business Unit Analysis Value Chain xApply S/W to Porter’s VC xunder each heading xalso helps understand Hamel Framework 6
  • 7. Value Chain Primary Activities and Costs Inbound Outbound Sales and Profit Operations Service Logistics Logistics Marketing Margin Product R&D, Technology, Systems Development Human Resources Management Support Activities General Administration and Costs Value Chain System Upstream Company Downstream Value Chains Value Chains Value Chains Activities, Internally Activities, Costs, & Performed Buyer/User Costs, & Margins of Activities, Value Margins of Foward Costs, & Chains Suppliers Channel Margins Allies Hamel’s Framework xCore Competencies xCore Product xEnd Product xSCA 7
  • 8. Hamel’s Competency Framework Capabilities Source of Source of Teams of Resources Core Competencies Resources Sources of * Tangible Competitive * Intangible Components of Advantage Internal Analysis Strategic Sustained Competitiveness Competitive Foundation Advantage of Above-Average Above- Above-Average Returns Gained through Core Competencies Pathway to What a firm Does... Core Competencies that is Strategically Core Competencies must be: Valuable Valuable Rare Costly to Imitate Nonsubstitutable Outcomes from Combos of Criteria for SCA Costly to Nonsub- Nonsub- Competitive Performance Valuable Rare Imitate stitutable Consequences Implications Below Competitive NO NO NO NO Average Advantage Returns Competitive Average YES NO NO YES/NO Parity Returns Temporary Aver./Above YES YES NO YES/NO Competitive Average Advantage Returns Above YES YES YES YES SCA Average Returns 8
  • 9. Financial Statement Analysis A. Investment Return xCapital Market Ratios: !EPS !P/E B. Financial Strength xLiquidity Ratios: !Current, Acid Test xSolvency Ratios: !D/A, D/E, Interest Coverage, Cash Flow/Debt C. Management Performance xProfitability Ratios: !Gross Margin !Net Profit Margin !Return on Assets !Return on Equity !Return on Capital 9
  • 10. D. Resource Utilization Ratios xAsset Turnover xPayables Turnover Mission Statement xConstruct firm’s mission from data xmay recommend changes in mission xunder strategies Corporate Objectives xPresently followed by firm xquantitative objectives xqualitative objectives 10
  • 11. Relationships between ... Level 1 Overall Scope Corporate Corporate and Strategic Level Level Corporate-Level Mission Objectives Strategy Mgrs Two-Way Influence Two-Way Influence Two-Way Influence Level 2 Business Business Business Business-Level Level Level Level General Mgrs Missions Objectives Strategies Two-Way Influence Two-Way Influence Two-Way Influence Level 3 Functional Functional Functional Heads of Major Area Area Area Functional Areas Missions Objectives Strategies Two-Way Influence Two-Way Influence Two-Way Influence Level 4 Operating Field Unit Operating Missions Objectives Strategies Plant Managers, Lower-Level Supervisors External Environment PEST Five Forces Analysis Sustainable Competitive Advantage Internal Environment Resources, Capabilities and Core Competencies Business Level Strategy Overall Firm (un)Attractiveness xBased on: ! value chain analysis !core competency analysis !F/S analysis !sustainable competitive advantage xis firm attractive e.g. ROI or profitability? 11
  • 12. Strategic Issues A Diversified Company Corporate Corporate-Level Strategy Managers Two-Way Influence Business-Level Business General Managers Strategies Two-Way Influence Heads of Major Functional Areas Functional Strategies Two-Way Influence Plant Managers, Lower-Level Operating Strategies Supervisors Corporate Issues 1. What businesses should we be in? xre macro, industry, firm O/T, S/W analysis !vertical, horizontal, international diversification !internal growth vs acquisitions vs alliances 2. How should corporate govern SBUs? !Centralized vs decentralized !large HQ vs small HQ !portfolio approach vs competencies approach 12
  • 13. Business Level Issues 1. What product markets should we be in? !horizontal (McDonalds sells chicken) !vertical (outsourcing) 2. How should firm produce SCA? !Which of 4 generic strategies? Functional Level Issues xHow should the functional depts support the SBU strategy xwhat functional strategies needed Corporate and Business Strategy 13
  • 14. Corporate Strategy Alternatives xList and analyze major alternatives: !vertical, horizontal, intl diversification !internal growth vs acquisitions vs alliances xshould address issues defined above Business Strategy Alternatives xList and analyze strategy alternatives xshould address issues at SBU defined above Generic Business Level Strategies Source of CA Cost Uniqueness Broad Cost Differen- Target Market Leadership tiation Breadth of Competitive Scope Focused Narrow Focused Target Differen- Market Low Cost tiation 14
  • 15. Factors Shaping Strategy Societal, Opportunities External Factors Political, Industry and Regulatory Attractiveness Threats Factors Conclusions about Identification Crafting How and Strategy Company’s Strategic Situation Internal/ External Evaluation for of Overall Factors Alternatives Situation Matter Internal Strengths Key Shared Values Executives’ and and Influences Culture Weaknesses Internal Factors Summary xSummarize major O/T in PEST xsummarize strength of 5 forces xsummarize industry (un)attractiveness xsummarize VC & major competencies xsummarize major strategic issues xsummarize corporate & business strategies xsummarize how strategy recommendations solve problems 15