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LIFESTYLE




Swithin Aby
Jim Ling

MKTG6150 Consumer Behavior
May 17 2012
Experience Economy
2




    Differentiated                                               Beyond
                                                                Experience

                                                     Stage
                                                  Experiences

                                       Deliver
    Competitive                        Services
      Position                                                    Relevant to Needs
                                                                     of Customer
                             Make
                             Goods

                 Extract
               Commodities
    Undifferentiated
                                     Pricing
             Market                                             Premium
The Evolution of Nike
3



     Nike Yesteryear        Nike Present Day
Another Example – A&F
4



                  THEN                         NOW




    The Greatest Sporting Store in the World   Casual Luxury
                     1939                         2000s
Maslow’s Triangle
5




           Hierarchy of Needs

            NOW
                                Lifestyle Segmentation



    THEN                         Commodity Segmentation
What has changed?
6




     THEN
    • Selling consumer goods, i.e. functional needs
    • Making factual claims of product
    • Product quality is priority
    • Advertisement bombardment

     NOW
    • Authentic representation of a lifestyle or culture, i.e. emotional needs
    • Convince consumers on values or aspirations that they desire
    • A “must have” issue instead of quality issue
    • Brand speaks for itself, “members” are the best spokepersons
The Change
7




       THEN

                        NOW
Consumer Good Vs Culture
8
Elements of Lifestyle Brand
9

                                                    I want to be ….
                                                    …. Symbol of success, Sell the dream




    It draws me in ….                        Aspiration
    …. there is no substitute
                                Charismati
                                    c
                                               Intimate


                                                      I feel like that ….
                                                      …. Identify with the brand
Dimensions of Lifestyle Brand
10


           Buzz Agents         Enabler




        Ceaseless Innovator   Subcultures
Legend of Ralph Lauren
11




                           Apparels and Accessories




                                  Restauran
             Home                                          Magazine
                                  t
      • Brand consistency - Position, Promise, Personality and
      Association
      • Clear lifestyle message
      • Create lifestyle that resonate with consumers
One Step Further - Google
12
Google It!
13




     Pearls Before Swine - © Stephen Pastis
Two Distinct Lifestyles
14




           Person A            Person B
Lifestyle Brand Transformation
15




     How would you transform McDonald’s into a lifestyle brand?
          Possible? Not possible? What’s your thought?!

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LIFESTYLE BRANDS BEYOND PRODUCTS

  • 1. LIFESTYLE Swithin Aby Jim Ling MKTG6150 Consumer Behavior May 17 2012
  • 2. Experience Economy 2 Differentiated Beyond Experience Stage Experiences Deliver Competitive Services Position Relevant to Needs of Customer Make Goods Extract Commodities Undifferentiated Pricing Market Premium
  • 3. The Evolution of Nike 3 Nike Yesteryear Nike Present Day
  • 4. Another Example – A&F 4 THEN NOW The Greatest Sporting Store in the World Casual Luxury 1939 2000s
  • 5. Maslow’s Triangle 5 Hierarchy of Needs NOW Lifestyle Segmentation THEN Commodity Segmentation
  • 6. What has changed? 6 THEN • Selling consumer goods, i.e. functional needs • Making factual claims of product • Product quality is priority • Advertisement bombardment NOW • Authentic representation of a lifestyle or culture, i.e. emotional needs • Convince consumers on values or aspirations that they desire • A “must have” issue instead of quality issue • Brand speaks for itself, “members” are the best spokepersons
  • 7. The Change 7  THEN  NOW
  • 8. Consumer Good Vs Culture 8
  • 9. Elements of Lifestyle Brand 9 I want to be …. …. Symbol of success, Sell the dream It draws me in …. Aspiration …. there is no substitute Charismati c Intimate I feel like that …. …. Identify with the brand
  • 10. Dimensions of Lifestyle Brand 10 Buzz Agents Enabler Ceaseless Innovator Subcultures
  • 11. Legend of Ralph Lauren 11 Apparels and Accessories Restauran Home Magazine t • Brand consistency - Position, Promise, Personality and Association • Clear lifestyle message • Create lifestyle that resonate with consumers
  • 12. One Step Further - Google 12
  • 13. Google It! 13 Pearls Before Swine - © Stephen Pastis
  • 14. Two Distinct Lifestyles 14 Person A Person B
  • 15. Lifestyle Brand Transformation 15 How would you transform McDonald’s into a lifestyle brand? Possible? Not possible? What’s your thought?!

Editor's Notes

  1. Video 1 http://www.youtube.com/watch?v=zenUniO0Xtk Video 2 http://www.youtube.com/watch?v=uww_MqZD1Tw&feature=related
  2. http://www.youtube.com/watch?v=sDPJ-o1leAw