Moving Your Fax to the Cloud Why law firms are replacing fax machines with Internet Fax Luc Vezina Director of Product Marketing Mark Cerullo Head of Professional Services

Overview The Challenge: faxing is a critical method of communication but upgrading fax machines and fax servers is costly. The Solution: Internet Faxing The Results: A faxing solution with greater capability at a lower cost

The Challenge: faxing is a critical method of communication but upgrading fax machines and fax servers is costly.

The Solution: Internet Faxing

The Results: A faxing solution with greater capability at a lower cost

About MyFax Fastest growing Internet Fax provider Part of Protus Faxing Virtual Receptionist Email Marketing Used by thousands of attorneys worldwide

Fastest growing Internet Fax provider

Part of Protus

Faxing

Virtual Receptionist

Email Marketing

Used by thousands of attorneys worldwide

The Fax – Not Dead Yet! Do people still fax? Estimated 16 million fax machines in the US alone Billions of faxes Fax technology market : over $2B by 2012 Not the dinosaur it’s perceived to be….. * Analyst Peter Davidson & The World Bank

Do people still fax?

Estimated 16 million fax machines in the US alone

Billions of faxes

Fax technology market : over $2B by 2012

Not the dinosaur it’s perceived to be…..

The Fax – Not Dead Yet! Will faxing be around long enough to justify spending on a new solution? Lots of fax machines still in use Misconception about signatures Compliance

Will faxing be around long enough to justify spending on a new solution?

Lots of fax machines still in use

Misconception about signatures

Compliance

Fax Evolution

Fax Technologies

Software as a Service Cloud Computing, aka SaaS, aka Application Service Provider (ASP)

Cloud Computing, aka SaaS, aka Application Service Provider (ASP)

Why the Cloud? Outsourcing a non-core IT capability Cost Pay-as-you-go Scalability Integration via APIs Reliability Buy vs. lease tradeoffs

Outsourcing a non-core IT capability

Cost

Pay-as-you-go

Scalability

Integration via APIs

Reliability

Buy vs. lease tradeoffs

How Internet Fax Works A fax gateway to the Internet Email to Fax/ Fax to email Web to Fax/Fax to Web

A fax gateway to the Internet

Email to Fax/ Fax to email

Web to Fax/Fax to Web

Internet Fax & Legal Industry Easy to forward documents No storage and disposal of paper faxes Increased privacy Track billing with client matter ID Green

Easy to forward documents

No storage and disposal of paper faxes

Increased privacy

Track billing with client matter ID

Green

Internet Fax - Cost Reduced upfront and operational costs No capital expenditure No software support licenses No fixed lines No consumables Monthly subscription and per page fees

Reduced upfront and operational costs

No capital expenditure

No software support licenses

No fixed lines

No consumables

Monthly subscription and per page fees

The Cost of a Fax Machine Annual cost @ 200/100 pages in/out per month Fax machine: $60 (33% depreciation) Toner : $63 Paper (2,500 pages): $22 Electricity: $23 Phone line: $250 Total annual cost: $418 + long distance charges Compare MyFax: $120

Annual cost @ 200/100 pages in/out per month

Fax machine: $60 (33% depreciation)

Toner : $63

Paper (2,500 pages): $22

Electricity: $23

Phone line: $250

Total annual cost: $418 + long distance charges

Compare MyFax: $120

Cost of Faxing - Corporate In a large organization “ An organization that faxes several thousand pages per day can incur annual telephone charges of tens of thousands of dollars. Faxing can account of up to 15-20 % of a telecommunications budget.” Frost & Sullivan

In a large organization

“ An organization that faxes several thousand pages per day can incur annual telephone charges of tens of thousands of dollars. Faxing can account of up to 15-20 % of a telecommunications budget.”

Frost & Sullivan

TCO – 4 line Fax Server

Porting Fax Numbers How does porting work? What numbers can be ported?

How does porting work?

What numbers can be ported?

Security Secure access TLS PGP HTTPS VPN

Secure access

TLS

PGP

HTTPS

VPN

Scanning and Signing a Digital Document Need a scanner or all-in-one printer OR electronically sign documents Under the ESIGN Act, electronic signatures are valid Some exceptions Wills Power of attorney Matters of family law Where a written signature is specified

Need a scanner or all-in-one printer OR electronically sign documents

Under the ESIGN Act, electronic signatures are valid

Some exceptions

Wills

Power of attorney

Matters of family law

Where a written signature is specified

Case Study: Replacing Fax Servers with Internet Fax Industry leading law firm with 1300 employees Large Faxing Volume Distributed regional offices in Colorado and New York and Home Office Network Fax server in each location Each home office with MFP and Fax line

Industry leading law firm with 1300 employees

Large Faxing Volume

Distributed regional offices in Colorado and New York and Home Office Network

Fax server in each location

Each home office with MFP and Fax line

Case Study: Replacing Fax Servers with Internet Fax Requirements Significant budget constraints Single solution for remote workers and regional offices Fax server down in one office and need immediate fix Need to bill back to clients Audit trail

Requirements

Significant budget constraints

Single solution for remote workers and regional offices

Fax server down in one office and need immediate fix

Need to bill back to clients

Audit trail

Implementation Planning for migration off a fax server Application Integration DID Porting Workflow Analysis Account Settings Timeline 6 months deployment for the regional offices 12 months to replace all fax machines

Planning for migration off a fax server

Application Integration

DID Porting

Workflow Analysis

Account Settings

Timeline

6 months deployment for the regional offices

12 months to replace all fax machines

The Results Migrated entire solution onto a hosted platform Ported existing numbers No requirement to refresh home office equipment Savings on fixed lines of $44/month No capital expenditure and through bill back are recovering 100% of costs.

Migrated entire solution onto a hosted platform

Ported existing numbers

No requirement to refresh home office equipment

Savings on fixed lines of $44/month

No capital expenditure and through bill back are recovering 100% of costs.

Questions Q&A www.myfax.com “… .. We have observed cost savings along with improved effectiveness of the staff. MyFax has also allowed our Firm to access the Fax messages worldwide and easily and reliably receive and forward to others ….” G. Machetta, President The Machetta Law Firm, P.C

Q&A

www.myfax.com