Info tech role In Healthcare

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Presentation on how Information Technology is transforming Healthcare industry.

Info tech role In Healthcare

  1. 1. IT in Healthcare Industry Sachin Arun KA Kalpesh Swapnil Arobinda Group 6
  2. 2. • Healthcare Industry • IT in Healthcare • ERP in Healthcare Group 6 - IT in Business • Case Study • Benefits • Concerns 7 July 09 2
  3. 3. Healthcare Industry • Market - $40 billion…Expected to grow to $150 billion by 2015 • Contribute 5.2% of GDP….3rd Largest growing sector in India Group 6 - IT in Business • Expected CAGR of 10~12% • Highly labor intensive industry 7 July 09 3
  4. 4. Drivers for Healthcare Industry Better Health Growing Indian Insurance middle class penetration Group 6 - IT in Business New Increasing Technologies in government treatments and focus and medical science investments 7 July 09 4
  5. 5. Trends in Healthcare Industry 1 Increased Investments – Private + Public 2 Greater focus of Governments Group 6 - IT in Business 3 Tele – Medicine 4 Medical Tourism 5 Cost effective solutions 6 High success rate and growing creditability in India 7 July 09 5
  6. 6. IT in Healthcare Group 6 - IT in Business 7 July 09 6
  7. 7. Need of IT in Healthcare Computerization Cost Factor Avenues for Earning Group 6 - IT in Business Greater reach to patient Pressure from Patients Reduce Operational Costs 7 July 09 7
  8. 8. How IT helps Healthcare Group 6 - IT in Business 7 July 09 8
  9. 9. ERP in Healthcare Group 6 - IT in Business 7 July 09 9
  10. 10. ERP: E2E Process Flow Group 6 - IT in Business 7 July 09 10
  11. 11. Group 6 - IT in Business 11 7 July 09 ERP Modules
  12. 12. Flow of Information in Healthcare ERP Group 6 - IT in Business 7 July 09 12
  13. 13. Case Study- NM Hospital • Plunged into ERP in December 2002. • With PeopleSoft Group 6 - IT in Business • Key Implementation Team o Nick Marmantje, Director of Finance o Sue Lopardo, Director of information services o Lewis Redd, Managing partner, Accenture “ If you graph it out, at the beginning the value is low because the change is massive and difficult. Now, We're on the upswing “ 7 July 09 - Nick Marmantje 13
  14. 14. NM website – use of ERP tools Group 6 - IT in Business Some ERP Systems tools 7 July 09 14
  15. 15. NM Hospital – Use of IT • To meet Regulatory needs like HIPAA, COBRA, ERISA etc. • Used by health service provider for its operational efficiency. • Used by Health insurer/health plans to curb the ever increasing health cost in US by managing people’s health needs. Group 6 - IT in Business • Used by customer/member for informed decision making. • Used by agent/broker to coordinate between healthcare provider and healthcare seeker • Used by payer for analytics for future planning and decision making. 7 July 09 15
  16. 16. Benefits Main objective – Customize clinical needs of each patient in tandem with the business aspects Reduce cost by managing supply chain efficient Integrates its purchasing, distribution and ordering functions with Group 6 - IT in Business the administrative function Act as a effective tool for staff recruitment Automation of HR function can lead to high efficiency and cost savings Helps in forecasting workloads to balance the resources 7 July 09 16
  17. 17. Benefits Act as a effective tool in scheduling patient visit & allocate required facilities Helps in payment arrangement Group 6 - IT in Business Manage staff shift timings, measure productivity Eliminate unnecessary admissions and avoid unnecessary costly treatments Also manage outpatient process 7 July 09 17
  18. 18. Challenges in Implementation • Connectivity for information is critical • High level of data accuracy required • Co-operation for designing the ERP Package is critical Group 6 - IT in Business • Mistake of not disclosing vital information can lead to process skips…more time for implementation • Demonstrations for practicality 7 July 09 18
  19. 19. Challenges Faced Technical Concerns • Integrate operations in case of acquisitions and amalgamations • Uniform data access becomes difficult incase of different operandi Group 6 - IT in Business Practical Difficulties • ERP requirements differs based on hospitals understanding expertise required for operations • Requires meticulous planning of ERP System 7 July 09 19
  20. 20. Challenges Faced Work Nature • Important to maintain a dynamic and flexible system • Not working on a common time code and practices related to work duration Group 6 - IT in Business Confidentiality • Maintaining confidentiality of databases is critical • Yet to overcome the misuse of data for commercial purpose 7 July 09 20
  21. 21. Thank You

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