Strategy to help a Cancer funding organisation to select the right patient,the right hospital and the process of operation. Expansionary policy and cancer awareness
The smiling assassin ics case study_welingkar institute of management
1.
2. Methods
to
Selec,on
of
deserving
candidates
Selec,on
of
the
right
hospital
Crea%ng
robust
process
for
documenta%on
&
follow
up.
Crea%ng
awareness
regarding
cancer
Expansionary
policy
ICS
was
founded
in
1951,
by
Dr.
D.
J.
Jussawalla
and
Mr.
Naval
Tata.
ICS
is
interna%onally
affiliated
and
recognized.
It
is
the
official
delegate
to
the
UICC
(Interna%onal
Union
against
Cancer)
in
Geneva.
It
is
Founder
Member
of
the
Asian
Federa%on
of
Cancer.
It
has
6
branches
and
28
affiliates
covering
various
regions
and
specializa%ons
throughout
India
.It
is
a
registered
Public
Trust
under
the
Bombay
Public
Trust
Act
1950
and
the
Socie%es
Registra%on
Act
of
1860.It
provides
food,
medicines,
transport,
prostheses,
colostomy
bags,
counseling
services,
social
welfare
and
job
placement
services
to
poor
cancer
pa%ents
The
dona%ons
received
from
the
investors
of
the
HDFC
Debt
Fund
for
Cancer
Cure,
have
been
used
to
grant
financial
aid
for
medical
treatment
to
521
pa%ents
aggrega%ng
to
Rs.12
Crores.
History
Of
ICS
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
Case Brief
3. Selection of right candidates
Medical
Doctor’s
approval
Hospital
superintendent
approval
Diagnosis
and
reports
Criteria
Stage
of
cancer
Severity
of
disease-‐lethal/
benign
Age
of
the
pa%ent
Financial
condi%on
House
visits
Audit
of
property
Approval
from
collectors,
BDO
office
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
4. PARAMETERS
LEVEL-‐1
LEVEL-‐2
LEVEL-‐3
LEVEL-‐4
LEVEL-‐5
Age
01-‐10
11-‐20
20-‐30
30-‐40
>40
Stage
4th
(Curable)
3rd
2nd
1st
Suspicion
Financial
BPL
3000
-‐
10000
10000-‐40000
40000-‐80000
80000
-‐100000
Nature
Deadly
Benign
Status
Sole
wage
earner
Not
dependent
Index Of Candidate
High
Index
Score
Low
Index
Score
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
5. Selection of right hospitals
First
POC
• Goverment
hospitals
• Pvt
hospitals
by
approval
of
ICS.
• Provide
an
early
diagnosis
and
refer
to
feeder
hospitals
Feeder
hospitals
• Hospitals
which
are
found
in
small
towns.
• ICS
can
help
them
scale
up
their
infrastructure
to
set
up
dealer
processing
unit.
Control
hospitals
• Hospitals
which
have
facili%es
for
cancer
cure
• ICS
will
iden%fy
the
hospitals
which
can
provide
quality
and
economical
treatment
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
6. Tata
Memorial
Pune
Sangli
Satara
Umbraj
Nashik
Dulhe
Nandurbar
Hospital Hierarchy
CANCER
TREATMENT
HOSPITAL
FEEDER
TOWNS
VILLAGES
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
7. Documentation
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
Document
collec%on
Approval
Uploaded
to
cloud
ICS
Officials
Doctors
Pa%ents
• Affidavit
of
consent
• Iden%ty
proof
• Passport
photo
•
Medical
documents
• Approval
from
financial
and
medical
team
Document
Checklist
• ICS
officials
• Doctor’s
office
• Audit
office
• Document
team
Approval
Team
• Will
consolidate
the
documents
and
upload
to
cloud.
• This
data
can
be
made
available
using
MIS
Digital
Team
YES
NO
8. Cancer Awareness
• Spread
awareness
by
roping
in
superstars
with
m a s s
a p p e a l
l i k e
A m i t a b h
B a c h c h a n
, S a c h i n
Tendulkar
,
Salman
Khan.
• Organize
Nukaad
Nataks
with
themes
of
Cancer.
• Hand
out
templates,fliers
through
CSC
• Run
awareness
programs
is
digital
,
print
and
TVC.
• Spread
awareness
in
schools
and
colleges.
• Rope
in
pa%ents
who
are
suffering
from
cancer
to
tell
their
stories
Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
AWARENESS
• Start
a
cancer
support
group
which
meets
weekly
and
helps
i n c r e a s e
m o r a l e
preven%ng
depression
• Assign
a
counselor
to
facilitate
smooth
t r e a t m e n t
a n d
a d d r e s s a l
o f
grievances.
• An
annual
out
bound
of
pa%ents
to
know
each
other
and
also
ICS
stakeholders.
PATIENT
SUPPORT
9. Case
Brief
Candidates
Hospitals
Documenta%on
Awareness
Expansion
Collabora%on
with
NGO’s
This
will
help
in
using
the
NGO’s
established
distribu%on
network
and
trust
factor.
NGO
who
have
exper%se
in
diseases
like
typhoid
,cholera
etc
to
facilitate
awareness
in
rural
areas.
Could
also
be
source
of
funds
from
dona%ons
received.
Collabora%on
with
corporates
Approach
corporates
and
encourage
them
to
par%cipate
as
part
of
their
mandatory
CSR
ac%vity.
Will
provide
ICS
with
more
funds
and
social
conscious
volunteers.
Help
the
cancer
pa%ents
get
jobs
and
be
rehabilitated
Scaling
up
Partner
with
more
hospitals
across
India
Take
ICS
interna%onal
and
approach
organiza%ons
like
Melinda
Gates
Founda%on.
Rope
in
pharma
companies
for
cancer
research
and
insurance
comapanies
Expansion Strategies