Counselling Interview Methods


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Counselling Interview Methods

  1. 1. Counseling Interview Methods Midhu S.V Unnithan
  2. 2.  Counseling  Counseling is a process through which one person helps another by purposeful conversation in an understanding atmosphere.  Counseling is discussion of an employee’s problem that usually has an emotional content to it, in order to help the employee cope with the situation better.  Counseling seeks to improve employee’s mental health.  People feel comfortable about themselves and about other people and are able to meet the demands when they are in good mental health.
  3. 3.  Counseling • COUNSELING is defined as discussion of an emotional problem with an employee, with the general objective of decreasing it. • Counseling:  Deals with an emotional problem.  Is an act of communication.  Is generally to understand and/or decrease an employee’s emotional disorder.  Can be done by both, the managers and the professionally trained counselors.
  4. 4.  Aims of Counseling 1. Understanding self 2. Making impersonal decisions 3. Setting achievable goals which enhance growth 4. Planning in the present to bring about desired future 5. Effective solutions to personal and interpersonal problems. 6. Coping with difficult situations 7. Controlling self defeating emotions 8. Acquiring effective transaction skills. 9. Acquiring ‘positive self-regard’ and a sense of optimism about . one’s own ability to satisfy one’s basic needs.
  5. 5. TYPES OF COUNSELING • Directive Counseling  Directive counseling is the process of listening to a member’s problem, deciding with the member what should be done, and then encouraging and motivating the person to do it.  This type of counseling accomplishes the function of advice; but it may also reassure; give emotional release; and, to a minor extent, clarify thinking.  Directive Counseling center around the counselor.  The counselor, after hearing the problems of an employee, decides what should be done and give advice and suggestion to him to resolve the problem.
  6. 6. TYPES OF COUNSELING • Nondirective Counseling  Nondirective Counseling is the process of skillfully listening the emotional problems of an employee, understand him and determine the course of action to be adopted to resolve his problem.  It focuses on the counselee hence it is called ‘client centered’ counseling.  Professional counselors usually adopt this method of counseling.  It stresses changing the person, instead of dealing only with the immediate problem in the usual manner of directive counseling.
  7. 7. TYPES OF COUNSELING • Cooperative / Participative Counseling  Cooperative Counseling is the process in which both the counselor and client mutually cooperate to solve the problems of the client.  It is not either wholly client centered nor wholly counselor centered but it is centered both counselor and client equally.  It is defined as mutual discussion of an employee’s emotional problem to set up conditions and plans of actions that will remedy it.  Participative (cooperative) counseling is a mutual counselor-counselee relationship that establishes a cooperative exchange of ideas to help solve a counselee’s problems.  It is a mutual contribution for diagnosing a problem, analyzing the problem and then looking for a solution.
  8. 8. Situations that Call for Counseling • When an employee violates your standards. • When an employee is consistently late or absent. • When an employee’s productivity is down. • When one employee behaves in such a way that productivity of others is negatively affected. • When two employees have a conflict that is becoming public and it is affecting the work. • When you want to compliment an individual. • When you want to delegate a new task.
  9. 9. “ If it's free, it's advice; if you pay for it, it's counseling; if you can use either one, it's a miracle” Jack Adams