Your SlideShare is downloading. ×
0
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Hf epam new_presentation
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Hf epam new_presentation

411

Published on

Interview with customer had been scheduled. Happy? Anxious? Why? How to survive in job interview.

Interview with customer had been scheduled. Happy? Anxious? Why? How to survive in job interview.

Published in: Career
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
411
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Интервью – стресс для ВСЕХ. Почему? Кейсы из практики ЕПАМа. Что с этим делать?
  • Our fears and anxieties of interview in particular (and of public speaking in a whole) is a consequences of the death fear. As for tribe member, if your tribe rejects individual – (s)he has no chance to survive.
  • Найдите место для себя на этой шкале.
  • При недостатке информации о чем-либо, вместо фактов возникают мифы. Как часто мы ходим на интервью? Не часто. То есть, мифы имеют право на существование. Вот типичные.
  • Факты против мифа. Если бы интервью с кастомером было тех.экзаменом, то почему бы тогда не выбирать по профайлу? По результатам теста? По результатам выполнения тестового задания? Если интервью – экзамен, тогда зачем нетехнические вопросы? И разговоры «за жизнь»? Почему не проходят интервью технические эксперты, а новички – иногда с легкостью.
  • Интервью – скорее, знакомство, виртуальное свидание. Технические компетенции развиваются быстрее, чем «человеческие». Кастомер хотел бы видеть специалиста, способного взаимодействовать с ним в решении проблем его бизнеса. Не просто иметь «чемодан с инструментами» – скиллы и опыт, но применять их грамотно и результативно.
  • Если бы кастомер мог обойтись без аутсорсеров – не было бы у нас работы… Параллель с наймом домработницы в быту.
  • Мы нужны кастомеру настолько же, как и он нам: разумный симбиоз, сотрудничество. И обязательно – человеческий фактор, взаимное принятие.
  • Who looks like promising Software Testing Engineer?
  • Meeting customer needs.
  • Если бы считалось, что интервью не требует никакой специальной подготовки, то в Интернет не процветали бы десятками подобные страницы.
  • Понимание потребностей кастомера превращает неожиданные вопросы в ожидаемые.
  • Вопросы для проверки наличия необходимых скиллов/экспертизы могут звучать так.
  • Человеческий фактор.
  • Вопросы для выяснения мотивации/приверженности профессии.
  • «странные» вопросы – как с ними обращаться.
  • На что обращаем внимание при подготовке профайла.
  • В день интервью…
  • Вопросный план одного из интервью.
  • Transcript

    • 1. Delivering Excellence in Software Engineering Human Factor of Job Interview Customer Interview: From Myths to Reality® 2008. EPAM Systems. All rightsreserved.
    • 2. Interview is coming soon. How are you? ® 2008. EPAM Systems. All rights reserved. 2
    • 3. Customer Interview is a Stress for EVERYONE. Why?1)Language Barriers2)Communication Noises3)Cultural Differences4)Importance of the Outcome5)EVALUATION (Public Speaking) ® 2008. EPAM Systems. All rights reserved. 3
    • 4. Our fears and anxieties are much more ancient…We are much more “animals”, tribemembers, than “civilized persons”.Interview fear =public speaking fear ≈FEAR OF DEATH. ® 2008. EPAM Systems. All rights reserved. 4
    • 5. Albert Einstein Dummies, IQ = 0 ® 2008. EPAM Systems. All rights reserved. 5
    • 6. INTERVIEW MYTHS#1. Customer interview is abouttechnical skills, like exam.#2. Customer has all the power.#3. “I am who I am” – No specialpreparation is necessary. ® 2008. EPAM Systems. All rights reserved. 6
    • 7. INTERVIEW MYTH #1.#1. Customer interview is about technical skills, like exam. ® 2008. EPAM Systems. All rights reserved. 7
    • 8. Interview Myths • MYTH #1. Customer interview is about technical skills, like exam. • But why: Customer doesn’t make choice by profiles? Customer can neglect (or just look through) the profiles sent? Non-technical or “silly” questions are asked? Customer prefers not the most experienced or skilled people?8 ® 2008. EPAM Systems. All rights reserved.
    • 9. From Myth to Reality • Reality #1. • Interview is just like dating. • Your profile – is your invitation or just an “entrance ticket” to the interview. • Skills, knowledge and experience – are the tools. • Having proper kit of tool is important, BUT… • Customer is interested in HOW do you apply your tools aiming TO SOLVE PROBLEMS of his business.9 ® 2008. EPAM Systems. All rights reserved.
    • 10. Interview Myths Myth #2. Customer has all the power. •But why: – Customer needs EPAM (and YOU in person)? – From customer side, there are 2 or 3 interviewers simultaneously? – Customer accepts non-ideal candidates or candidate who seemingly failed?10 ® 2008. EPAM Systems. All rights reserved.
    • 11. From Myth to Reality • REALITY #2 • Candidate needs • Customer has to good evaluation. evaluate you right. • Candidate has his • Customer needs job IT-profy to drive his business • Candidate is • Customer is responsible for responsible for his himself business success.11 ® 2008. EPAM Systems. All rights reserved.
    • 12. Interview Myths. Myth #3. “No special preparation is necessary"12 ® 2008. EPAM Systems. All rights reserved.
    • 13. From Myth to Reality • Reality No3. – Formal rules are still in use. – The best improvisation is the well-prepared one. – More information = less emotions. – Customer is human, too. Let’s know his expectations/needs. – “Labor market comprehension”; “How to Move Mount Fuji”, “Ace the Job Interview” – in EPAM Library.13 ® 2008. EPAM Systems. All rights reserved.
    • 14. Important event = big preparationEPAM Systems ® 2008. EPAM Systems. All rights reserved. 14
    • 15. Customer needs • What does every customer like to know: 1) Can you do the job? THIS job? MY Job? In MY business domain? 2) Will you fit in the team? What kind of person you are? 3) How long will you stay? What are your “moving forces”?15 ® 2008. EPAM Systems. All rights reserved.
    • 16. Can you do the job? • What is you core skill? Why? • What is the difference between… • There are skills in your profile self- rated by you as “Expert”. Why? • What are pros & cons of automated testing/design patterns/standard libraries/…? • What do you consider as the biggest mistake/success in your past job? • ITIL (DNS) stands for…16 ® 2008. EPAM Systems. All rights reserved.
    • 17. Will you fit in? What kind of person you are? • Tell me something that’s not in your profile. • What kind of people do you find difficult to work with? • What makes you most valuable to your manager/your friends? • Last book/movie/week-end… • What kind of profession would you reject at once? • What makes you most valuable to your current supervisor/your friends?17 ® 2008. EPAM Systems. All rights reserved.
    • 18. How long will you stay? What are your “moving forces”? • How long have you been in profession? • Why did you choose IT-career? • Why did you leave your previous job? • If there were no IT-sphere at all… • Do you prefer to develop your technical skills or managerial ones? • What do you like most/least about your job?18 ® 2008. EPAM Systems. All rights reserved.
    • 19. “Silly” questions. • How many smarties will fit in Smart? • How many dogs/cats/cars are in… • How would you explain the Internet idea to your Granny? • Why are manholes round? • If you were Bill Gates… • Aliaksey/Alexey/Aleksei • How many dots are in the line? • 2MB - how big it is?19 ® 2008. EPAM Systems. All rights reserved.
    • 20. BEFORE the customer interview • Do a research. Learn as much as possible about the customer requirements for your position (skills, technologies used), visit customer’s web site, ask your colleagues/manager what they know. • Review your resume. Print it and have it in front of you during the interview • Prepare short story about your experience and last project – just to start up the conversation. Print it as well, just in case…® 2008. EPAM Systems. All rights reserved.
    • 21. Your profile – your entrance ticket • Check spelling: Ora kle, Daymler- Chraisler, HtMl, Michi han. • Avoid confusing abbreviations: BSUIR, MMF, ZAO Belaz, … • Every word counts: use active form of verbs, be responsible – say “I, my duty, I was responsible for…” • Remain in positive mood. • Talk professionally – technical vocabulary is appreciated.21 ® 2008. EPAM Systems. All rights reserved.
    • 22. The X day • Ask yourself: what is the worst thing than can happen if customer doesn’t accept you? • Take care of yourself: check place before interview + make yourself comfortable + prepare “gift”. • Time lag (10 minutes before and ! HALF AN HOUR! after interview). • GAIN EXPERIENCE! It’s priceless.22 ® 2008. EPAM Systems. All rights reserved.
    • 23. G-360, as of June, 2012 1. Please, introduce yourself. 2. What’s your experience with ASP.NET? 3. Please, evaluate you knowledge of .NET in accordance with 10-grade scale. Why so? 4. What is the best way to process a request? 5. What’s your experience of moving application from old platform to the new one? 6. What’s the difference between SVN (EPAM standard) and VSS (G-360 standard) ? 7. What was the last (the most interesting) problem you solved? How fast? Remote or direct? Communication means? 8. Would you like to ask me something? 9. Thank you (mutual thanks).23 ® 2008. EPAM Systems. All rights reserved.
    • 24. YOUR QUESTIONS, PLEASE ?24 ® 2008. EPAM Systems. All rights reserved.
    • 25. Delivering Excellence in Software Engineering Human Factor of Job Interview For more information, please contact: Sviatlana Badrankova Recruitment Manager EPAM Systems, Inc. Minsk, Kuprevicha-str., 1 Phone: 389-0100 #51518 sviatlana_badrankova@pam.com® 2008. EPAM Systems. All rightsreserved.

    ×