0
STARTING A
COLLABORATION
REVOLUTION
@svenpet
SVEN PETERS

ATLASSIAN AMBASSADOR

svenpet.com
@svenpet
WHY COLLABORATE?

LESS

FRUSTRATION
WHY COLLABORATE?

BETTER

PERFORMANCE
HIGH

PERFORMANCE
PEOPLE
HIGH

PERFORMANCE
PEOPLE
things getting more complicated
separate teams:
hardware & software
Error
No SIM card or phone is
turned off
(0xff05)
Confirm
HIGH

PERFORMANCE
TEAMS
BLIND UNDERSTANDING

CAN CHANGE TACTICS

CRITIQUE CULTURE

CLEAR GOALS

TRANSPARENT STATS

EXCHANGEABLE
PRODUCTIVITY
COMMUNICATION
40%

OF PRODUCTIVITY
is directly
connected to

COMMUNICATION
70%

INFORMATION
EXCHANGE

30%
30%

INFORMATION
EXCHANGE

70%

should be
EMPOWER
STOP CONTROLLING
YOUR TEAM

EVERYTHING
STAND UP AGAINST
PHYSICAL
ISOLATION
WHAT'S YOUR

WORKSPACE

LIKE?
DO NOT
DISTURB ME!

SPONTANEOUS

CONVERSATION?
CHAT

HERE?
BOSS

HIDE HERE!
A PLACE FOR

COLLABORATION
NO BARRIERS
FOR
COLLABORATION
no walls
SPACE TO
TALK
it 's OK to chat with me
SEE WHO'S
OCCUPIED
transpar

ent meet

ing room
s
flexible

OPEN & CLOSED
WE BUILT PORTALS!

Camera

TV
Mac mini
A PLACE FOR

CONCENTRATION
I DON'T WANT
TO BE
DISTURBED!
closed door, but
visible
headphones indicate
unavailability

DO NOT

DISTURB
ME!
DISTURB
JUST ME!
DO NOT

DISTURB
THE REST
phone booth
LITTLE WIERD
SITS CLOSE TO THE BOSS
THINKS TOO HARD

TURNS KNOBS
EASILY EXCITED
YELLS IN EMERGENCIES
Oper
at

Develo
p

ions

ers

LITTLE WIERD
SITS CLOSE TO THE BOSS
THINKS TOO HARD

TURNS KNOBS
EASILY EXCITED
YELLS IN EME...
one tea

m
AVOID

SPECIALIST ISOLATION!
CROSS FUNCTIONAL
TEAMS

great tester

amazing designer

cool developers
incredible product owner
JUST

That 's n

ot DevO

CROSS FUNCTIONAL TEAMS ?

ps
SHARE THE KNOWLEDGE
AND UNDERSTAND EACH OTHER BETTER
STAND UP AGAINST
COMMUNICATION
BARRIERS
PLACES

COMMUNICATION

BARRIER

1
WHEN WORKING REMOTE...
COLLABORATION IS HARD
WORKPLACES IN A MODERN WORLD
WORKPLACES IN A MODERN WORLD

Collocated
teams
WORKPLACES IN A MODERN WORLD

people move
to where they
want to live
WORKPLACES IN A MODERN WORLD

people want to
work where
they're productive
WORKPLACES IN A MODERN WORLD

people want
to work while
travelling
WORKPLACES IN A MODERN WORLD

geolocation is
not the limit
for teams
PEOPLE

COMMUNICATION

BARRIER

2
WHERE DO POEPLE
HIDE INFORMATION?
Emails

Excel sheets

Word Docs
Is that the best place to store information?
information exchanged?

she has
no idea
TIMING

COMMUNICATION

BARRIER

3
SYNCHRONOUS WORK
ASYNCHRONOUS
WORK
Productivity
Produc

tivity
NUMBERS

2
hours/day
recovering from distractions

80
%

of interruptions are considered trivial
Source: atlss.in/TimeWast...
MEETING

effective time
in between?

MEETING

effective time
in between?

MEETING
MEETING

effective time in between!

MEETING
PLACE

TIMING

PEOPLE
What

COMMUNICATION

helps

?

BARRIER
TAKE SOME PILLS
62

INVOLVE EVERYBODY
Original Post

One Day Later

One Week Later
INVOLVE EVERYBODY INDEPENDENT OF

Place

Role

Time
MAKE EVERYBODY UNDERSTAND
AGREE
DISAGREE
CLARIFY
QUESTIONS?
THE ANSWER IS OUT THERE
THE ANSWER IS OUT THERE
QUESTIONS?
for everybody

QUESTIONS? GIVE ANSWERS ONCE!
agile methodologies.

ASK A QUESTION
Ask a question
ANSWERS

QUESTIONS
SEARCH RESULTS
early
Beta - atlassian.com/questions

2014
CONVERSATIONS WITHOUT BARRIERS
WHO USES

Chat

?
Confluence
Developer

Design Team

Enterprise
Discussions

JUST THE CONVERSATIONS YOU NEED

Chat Rooms
Chat

IS GREAT FOR REMOTE CONVERSATIONS
...and local!

PEOPLE CAN STAY IN THE ZONE
Chat

IS GREAT FOR DIFFERENT TIMEZONES

THE CHAT RECORDS ALL CONVERSATIONS THAT HAPPENED DURING THE NIGHT
Chat

CAN PULL PEOPLE INTO CONVERSATIONS
with ease
JUST @MENTION SOMEONE
Chat

CAN BE TURNED OFF
Sit down, we
need to talk
JUST IF YOU CAN'T AVOID MEETINGS
comin

g soo

Google
HangOut

HipChat
Video

n

Skype
JUST IF YOU CAN'T AVOID MEETINGS
NEEDS MORE RESTRICTIONS

GET USED TO IT

WORKS UP TO 4 PEOPLE

perso
nal
exper
ience

VIDEO
MEETINGS
DEFINITELY TIMEBOXED
STAND UP AGAINST
FOGGY
GOALS
HOW ARE WE WORKING TOGETHER?
WHAT MATTERS TO US?
ON WHAT DO WE FOCUS?
WHAT ARE YOUR

COMPANY VALUES?
Customer Orientation
Discipline
Quality
Risk Taking
Great Place to Work
Results Orientation

Open Company, No Bullshit
Bui...
YOU DON'T SET CORE VALUES,
YOU DISCOVER CORE VALUES
Jim Collins
CLEAR GOALS FOR THE COMPANY
CLEAR GOALS FOR EVERYONE

DISCUSS
TRANSPARENT GOALS
FINE TUNE GOALS

CHECK FREQUENTLY

GOAL REVIEW
SHORT & LONG TERM
SCOPE CHANGE
GOAL REVIEW

don't allow
ghost goals
WE NEED CLEAR & TRANSPARENT GOALS
FOR EFFECTIVE COLLABORATION
STAND UP AGAINST
IMPERSONAL
ENVIRONMENTS
PEOPLE
BRING

PEOPLE

TOGETHER

...and get personal
ONE

WAY

ONE

EVENT
FACEWALL
FACEWALL
Be

VISIBLE & SHARE EXPERIENCES
YOU'RE
NOT

CHUCK
NORRIS
COLLABORATION
...there is no switch
EVERYONE
HAS A VOICE

TRANSPARENT
GOALS

INFORMATION
FLOWS FREELY

NO PHYSICAL
BARRIERS

GET PERSONAL
WORK GETS
DONE
THANKS

svenpet.com/talks
@svenpet
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
Starting a Collaboration Revolution
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Starting a Collaboration Revolution

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We work together in teams, across divisions and with different companies. A lot of our productive work time is lost because information is kept in departments, on file servers or in peoples heads. With the trend to distributed organizations we need to communicate more effective.

This sessions shows how companies like Atlassian and Hubspot have encouraged their employees to live and breath a collaborative culture. I will talk about 4 things that helped us work happily together like building a great work environment, focusing on people instead of roles, using tools to communicate faster and more transparently and staying away from a command & control mentality. Collaboration creates greater value, enhances achievement, and produces sustainable business models. It’s time to move from the industrial age to the information age and start the collaboration revolution!

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Transcript of "Starting a Collaboration Revolution"

  1. 1. STARTING A COLLABORATION REVOLUTION @svenpet
  2. 2. SVEN PETERS ATLASSIAN AMBASSADOR svenpet.com @svenpet
  3. 3. WHY COLLABORATE? LESS FRUSTRATION
  4. 4. WHY COLLABORATE? BETTER PERFORMANCE
  5. 5. HIGH PERFORMANCE PEOPLE
  6. 6. HIGH PERFORMANCE PEOPLE
  7. 7. things getting more complicated
  8. 8. separate teams: hardware & software Error No SIM card or phone is turned off (0xff05) Confirm
  9. 9. HIGH PERFORMANCE TEAMS
  10. 10. BLIND UNDERSTANDING CAN CHANGE TACTICS CRITIQUE CULTURE CLEAR GOALS TRANSPARENT STATS EXCHANGEABLE
  11. 11. PRODUCTIVITY COMMUNICATION
  12. 12. 40% OF PRODUCTIVITY is directly connected to COMMUNICATION
  13. 13. 70% INFORMATION EXCHANGE 30%
  14. 14. 30% INFORMATION EXCHANGE 70% should be
  15. 15. EMPOWER STOP CONTROLLING YOUR TEAM EVERYTHING
  16. 16. STAND UP AGAINST PHYSICAL ISOLATION
  17. 17. WHAT'S YOUR WORKSPACE LIKE?
  18. 18. DO NOT DISTURB ME! SPONTANEOUS CONVERSATION?
  19. 19. CHAT HERE? BOSS HIDE HERE!
  20. 20. A PLACE FOR COLLABORATION
  21. 21. NO BARRIERS FOR COLLABORATION no walls
  22. 22. SPACE TO TALK it 's OK to chat with me
  23. 23. SEE WHO'S OCCUPIED transpar ent meet ing room s
  24. 24. flexible OPEN & CLOSED
  25. 25. WE BUILT PORTALS! Camera TV Mac mini
  26. 26. A PLACE FOR CONCENTRATION
  27. 27. I DON'T WANT TO BE DISTURBED! closed door, but visible
  28. 28. headphones indicate unavailability DO NOT DISTURB ME!
  29. 29. DISTURB JUST ME!
  30. 30. DO NOT DISTURB THE REST phone booth
  31. 31. LITTLE WIERD SITS CLOSE TO THE BOSS THINKS TOO HARD TURNS KNOBS EASILY EXCITED YELLS IN EMERGENCIES
  32. 32. Oper at Develo p ions ers LITTLE WIERD SITS CLOSE TO THE BOSS THINKS TOO HARD TURNS KNOBS EASILY EXCITED YELLS IN EMERGENCIES
  33. 33. one tea m
  34. 34. AVOID SPECIALIST ISOLATION!
  35. 35. CROSS FUNCTIONAL TEAMS great tester amazing designer cool developers incredible product owner
  36. 36. JUST That 's n ot DevO CROSS FUNCTIONAL TEAMS ? ps
  37. 37. SHARE THE KNOWLEDGE AND UNDERSTAND EACH OTHER BETTER
  38. 38. STAND UP AGAINST COMMUNICATION BARRIERS
  39. 39. PLACES COMMUNICATION BARRIER 1
  40. 40. WHEN WORKING REMOTE... COLLABORATION IS HARD
  41. 41. WORKPLACES IN A MODERN WORLD
  42. 42. WORKPLACES IN A MODERN WORLD Collocated teams
  43. 43. WORKPLACES IN A MODERN WORLD people move to where they want to live
  44. 44. WORKPLACES IN A MODERN WORLD people want to work where they're productive
  45. 45. WORKPLACES IN A MODERN WORLD people want to work while travelling
  46. 46. WORKPLACES IN A MODERN WORLD geolocation is not the limit for teams
  47. 47. PEOPLE COMMUNICATION BARRIER 2
  48. 48. WHERE DO POEPLE HIDE INFORMATION?
  49. 49. Emails Excel sheets Word Docs
  50. 50. Is that the best place to store information?
  51. 51. information exchanged? she has no idea
  52. 52. TIMING COMMUNICATION BARRIER 3
  53. 53. SYNCHRONOUS WORK
  54. 54. ASYNCHRONOUS WORK
  55. 55. Productivity
  56. 56. Produc tivity
  57. 57. NUMBERS 2 hours/day recovering from distractions 80 % of interruptions are considered trivial Source: atlss.in/TimeWaster
  58. 58. MEETING effective time in between? MEETING effective time in between? MEETING
  59. 59. MEETING effective time in between! MEETING
  60. 60. PLACE TIMING PEOPLE What COMMUNICATION helps ? BARRIER
  61. 61. TAKE SOME PILLS
  62. 62. 62 INVOLVE EVERYBODY Original Post One Day Later One Week Later
  63. 63. INVOLVE EVERYBODY INDEPENDENT OF Place Role Time
  64. 64. MAKE EVERYBODY UNDERSTAND AGREE DISAGREE CLARIFY
  65. 65. QUESTIONS?
  66. 66. THE ANSWER IS OUT THERE
  67. 67. THE ANSWER IS OUT THERE
  68. 68. QUESTIONS?
  69. 69. for everybody QUESTIONS? GIVE ANSWERS ONCE!
  70. 70. agile methodologies. ASK A QUESTION
  71. 71. Ask a question
  72. 72. ANSWERS QUESTIONS
  73. 73. SEARCH RESULTS
  74. 74. early Beta - atlassian.com/questions 2014
  75. 75. CONVERSATIONS WITHOUT BARRIERS WHO USES Chat ?
  76. 76. Confluence Developer Design Team Enterprise Discussions JUST THE CONVERSATIONS YOU NEED Chat Rooms
  77. 77. Chat IS GREAT FOR REMOTE CONVERSATIONS ...and local! PEOPLE CAN STAY IN THE ZONE
  78. 78. Chat IS GREAT FOR DIFFERENT TIMEZONES THE CHAT RECORDS ALL CONVERSATIONS THAT HAPPENED DURING THE NIGHT
  79. 79. Chat CAN PULL PEOPLE INTO CONVERSATIONS with ease JUST @MENTION SOMEONE
  80. 80. Chat CAN BE TURNED OFF
  81. 81. Sit down, we need to talk
  82. 82. JUST IF YOU CAN'T AVOID MEETINGS comin g soo Google HangOut HipChat Video n Skype
  83. 83. JUST IF YOU CAN'T AVOID MEETINGS
  84. 84. NEEDS MORE RESTRICTIONS GET USED TO IT WORKS UP TO 4 PEOPLE perso nal exper ience VIDEO MEETINGS DEFINITELY TIMEBOXED
  85. 85. STAND UP AGAINST FOGGY GOALS
  86. 86. HOW ARE WE WORKING TOGETHER? WHAT MATTERS TO US? ON WHAT DO WE FOCUS? WHAT ARE YOUR COMPANY VALUES?
  87. 87. Customer Orientation Discipline Quality Risk Taking Great Place to Work Results Orientation Open Company, No Bullshit Build with Heart and Balance Don't #@!% the Customer Play, as a Team Be the Change You Seek
  88. 88. YOU DON'T SET CORE VALUES, YOU DISCOVER CORE VALUES Jim Collins
  89. 89. CLEAR GOALS FOR THE COMPANY
  90. 90. CLEAR GOALS FOR EVERYONE DISCUSS
  91. 91. TRANSPARENT GOALS
  92. 92. FINE TUNE GOALS CHECK FREQUENTLY GOAL REVIEW SHORT & LONG TERM SCOPE CHANGE
  93. 93. GOAL REVIEW don't allow ghost goals
  94. 94. WE NEED CLEAR & TRANSPARENT GOALS FOR EFFECTIVE COLLABORATION
  95. 95. STAND UP AGAINST IMPERSONAL ENVIRONMENTS
  96. 96. PEOPLE
  97. 97. BRING PEOPLE TOGETHER ...and get personal
  98. 98. ONE WAY ONE EVENT
  99. 99. FACEWALL
  100. 100. FACEWALL
  101. 101. Be VISIBLE & SHARE EXPERIENCES
  102. 102. YOU'RE NOT CHUCK NORRIS
  103. 103. COLLABORATION ...there is no switch
  104. 104. EVERYONE HAS A VOICE TRANSPARENT GOALS INFORMATION FLOWS FREELY NO PHYSICAL BARRIERS GET PERSONAL
  105. 105. WORK GETS DONE
  106. 106. THANKS svenpet.com/talks @svenpet
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