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How effective feedback can improve your software
 

How effective feedback can improve your software

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Getting early feedback back into your development is essential for quality and acceptance of your application. Stop talking about what your software can do and start listening more to your customers, ...

Getting early feedback back into your development is essential for quality and acceptance of your application. Stop talking about what your software can do and start listening more to your customers, testers and stakeholder. This way you can find if you’re gonna ship the next killer feature or a dud. Let your customers decide what ideas would be awesome to implement and what features you should remove again to avoid feature creep.

Learn how we at Atlassian captures effectively feedback and incorporate it into our software development process. Find out how we use Innovation Games to collect ideas from users and try them out by building prototypes in just 24 hours. See how we use our cloud based services to test the adoption of new features before we role them out to all our customers. Stop endless discussions and reach out to your users!

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    How effective feedback can improve your software How effective feedback can improve your software Presentation Transcript

    • Stop TalkingStART LISTENING How Effective Feedback improves your software
    • That‘s me Sven Peters Atlassian Ambassador speters@atlassian.com @svenpet svenpet.com
    • Users Developers New Project ManagementOperation
    • Lets go
    • Budget Features Project Lead Time
    • They dont know but we Im missingwhat they want showed it to functionality customers
    • EOP
    • no real data Why did this happen? Test Users not representative not listening
    • GettingReal
    • must  read
    • ideasLearn Build ProductData Measure
    • EffectiveFeedback
    • Stage Fake it 1 til you make it
    • p er p e sD o pa ot y Pr o t
    • p er p e sD o pa ot y Pr o t
    • San FranciscoSydney
    • MockOn
    • Protoype Tools
    • SHAREIdeas
    • MAkeit lookPretty
    • Protoype Tools
    • Protoype Tools
    • https://bitbucket.org/sherif
    • Faking Recipe1 Make a Screenshot2 Mix IT in Keynote3 Link It & Animate it
    • Stage Get ready 2 for Feedback
    • Fast Feedback Slow Releases
    • Devops Little bit weird Pulls levers & turns knobsSits closer to the boss Easily excited Thinks too hard Yells a lot in emergencies http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
    • automate Delivery
    • one Click Release afraid  of  releasing?  
    • Tool
    • Stage 3 No Barriers
    • Go Public
    • You get Hatersfeedback Fanboys
    • YouWANT THE CROWD
    • in the Face
    • Make it Simple
    • Make it Simple
    • InApplication Feedback
    • 2012 400 10002011 Responses Responses
    • Tool
    • Stage 4 Make it an Experience
    • Simple
    • Simple but boringWill  I  do  this  again?
    • Make People want tocome back
    • Dont be boring
    • Make it fuN
    • gameficationmake  it  personal
    • Feedback Campaign
    • Thank You
    • HelpStage 5 if you can
    • Can you please give me yourTelephone NumberBirthdateSocial Security Number...
    • captureAutomatic
    • A picture Says more than 1000 words
    • Were not
    • Nothing Found on
    • Stage Developers and 6 Feedback
    • ProtectDeveloper
    • The Sh*t umbrella 425  Million  user 100  developer
    • Were not doing
    • Everyone on theFront line
    • GetPersonal
    • developers
    • WEHaveDoS Developer  on  Support
    • Stage Dont Rely On Opinions 7
    • your codeyour App What are you testing? your Infrastructure your Test
    • PrototypesDo you test your ideas?
    • Do you test your users?
    • so far... Opinionsf*%! bigger not work greener more faster
    • A B testing
    • A B
    • A B
    • Tools
    • DarkFeatures
    • Measureusage
    • Considerremoving features removed  from  iOS
    • EffectiveFeedback
    • 1 Fake it til you make it 2 Get ready for Feedback 3 No barriers4 Make it an experience 5 Help if you can BRing in Developers 6 7 Dont rely on opinions
    • The small things 10 improvements Jeff Atwood http://www.codinghorror.com
    • Stop Talking Start Listening
    • Thank yousvenpet.com/slides