Best of Zimbabwe 1International Group Publisher Sven BoermeesterSADC Group Publisher Thapelo LetsholoManaging Editor Rebecca Eb Sales and Marketing Robert Mutsindiri, Lizzie Nyamweda, Ranga MidziProduction & Project Management GVPedia Communications, Gia BischofbergerCreative Direction Shout Factory - Peter BatistichDigital Manager Liam DobellContent Manager Agnes Sikhethile ZabaPrinting Creda CommunicationsDisclaimer: Every effort has been made to ensure the accuracy of the information in The ‘Bestof Zimbabwe’ Vol.1. Neither ‘Best of Zimbabwe’, nor GVPedia Communications cc assume anyresponsibility for errors or omissions. The editor reserves the right to amend and alter copy and visualmaterial as deemed necessary. All rights reserved: No part of this publication shall be reproduced,copied, transmitted, adapted or modified in any form or by any means. This publication shall not bestored in whole or in part in any form in any retrieval system.Contact details: PO Box 391, Paulshof, 2056Tel: +27 11 705 2097 | Fax: +27 86 586 1999Email: firstname.lastname@example.org | www.GVPedia.comGlobal Village Partnerships info@GVPedia.comEmail: email@example.com | firstname.lastname@example.orgTel: +263 772 724 190 | +263 772 376 090Zimbabwe’s true light isbreaking through“Best of Zimbabwe carries the story of Zimbabwe’s achievements and successes by celebratingthe glorious land and her colourful people – capturing the good news and progressive strides toshare on a world stage.”There is a thread of optimism which is unwinding itself among these pages of the Best of Zimbabweinaugural edition. It is our hope that this optimism becomes grounded in reality for Zimbabweanbusiness and industry as the efforts of the nation begin to bear fruit in this dawning of a newZimbabwean spring. We have filled this book with the stories emanating from this positivity. Thetime for Zimbabwe is coming. Best of Zimbabwe serves not only as a promotion of the country toher loyal people, but also to the rest of the world.There is a great sense of pride amongst Zimbabweans - whether they still live in their beautifulcountry or not. Our hope is to capture this patriotism accurately in the pages that follow.Zimbabwe is a land that is blessed with boundless resources – abundance in minerals, wildlife,and natural beauty. The spirit of entrepreneurship seems to have grabbed hold of Zimbabwe, withher citizens actively seeking to better themselves in new and enterprising ways.Best of Zimbabwe is a celebration of the country, her people, and its many assets. We celebratethe talented individuals in various sectors of Zimbabwean life – and hope to shed light on areasnot readily brought to the global public.Zimbabwe has a rich multicultural diversity and heritage. The people of Zimbabwe are spiritedand always ready to welcome visitors to share in their delights. This has ensured that tourism hasbecome a stalwart of the economy.Our sincere thanks go to the participants showcased here. Representing the “Best of” in theirrespective sectors – they are what makes Zimbabwe the great country it is, and will continue tosee her reach her true potential.This yearly publication is part of the “Global Village Partnerships” publication model that nowextends across 45 countries. To complement the readership of our print model we are also presenton www.GVPedia.com and the www.ProudlyAfrican.info portal where millions of internationalreaders have access to a virtual copy of Best of Zimbabwe. The newest addition to this is theVIPedia app where the books can be downloaded for e-Reading.Our vision is that Best of Zimbabwe will inspire hope and success for the country – ultimatelygenerating more stories for us to continue sharing.Thapelo Letsholo Sven Boermeester Gia Bischofberger Robert Mutsindiri andLizzie Nyamweda - Bestof Zimbabwe PublishingPartnersGVPedia.comSuccess, Sustainability and Culture
Best of Zimbabwe2Foreword by Hon Engineer Walter Mzembi,Minister of Tourism and Hospitality IndustryWelcome to Zimbabwe, our “World of Wonders”, a land so rich in cultural and natural diversity.The country’s geography is strikingly varied,from semi-desert low lying areas to lushhighlands, strewn with spectacular forestsand lakes, and the most amazing range ofpristine wildlife, including the “Big Five”(Lion, Elephant, Buffalo, Rhinoceros and theLeopard).Welcome to the Inaugural Editionof “Best of Zimbabwe”. This ‘BrandZimbabwe’ initiative comes at a time whenZimbabwe has been jointly awarded,together with neighbour, Zambia, the right tohost the 20thsession of the United NationsWorld Tourism Organization (UNWTO)General Assembly in August 2013. Thisgrand event will be hosted in the resort areaof the Victoria Falls, a World Heritage siteshared between the two countries.From a Zimbabwean perspective, thiswill be a legacy event, re-affirming andcelebrating Brand Zimbabwe: our People,our Arts, Culture, and Heritage, andthe massive potential of our Tourism. Itwill be an opportunity to boldly applaudour balanced system of Governancethat has guaranteed national peace andsecurity since independence, as well as anopportunity to refine our Investment, Tradeand Immigration regimes. The event willalso offer us a platform from which to flauntour potential for Exports to the rest of theworld.Our People are clearly our greatestasset; highly industrious, diverse in cultureand sub-cultures, but all strongly unified bythe deeply humanistic philosophy of unhu/ubuntu. Our high literacy rate, which at90%, is one of the highest in the world,is a reflection of our admirable nationalpersonality. Though history has placed ahuge section of our population in foreignlands, their dignity and industriousness hascontinued to make them a distinct group intheir different host countries.The “Best of Zimbabwe” seeks torefresh our memories of Zimbabwe’s long-standing high-value qualities, as well as ofour recorded history, which dates back tothe 15thcentury. Rich in Arts, Culture andHeritage, the country’s contemporary historyculminated in the people’s armed strugglethat emancipated the nation from colonialbondage.Since Independence in 1980 the countryhas produced internationally renownedartists in various genres; personalities likeOliver Mtukudzi have excelled in music,
Best of Zimbabwe 3Dominic Benhura in stone sculpture andCharles Mungoshi in Literature.On the physical side our endowmentsinclude no less than five UNESCO WorldHeritage Sites: the Great ZimbabweMonuments, Khami Ruins, Mana PoolsNational Park, Matopo National Park andthe Victoria Falls National Park. Mostoutstanding is our Jerusarema-Mbendedance, a UNESCO intangible humanendowment heritage.In a continent, and indeed world, someof whose parts have stubbornly remainedunstable, through various forms of terrorism,internecine wars and other socio-politicalmalaise, Zimbabwe’s Governance systemhas helped ensure that the country andthe region remains an oasis of peace andsecurity. This is so even in the face of thatsystem’s own short-comings, real andimagined.The planned UNWTO General Assemblywill give the country an unparalleledopportunity to refine its Investment, Tradeand Immigration regimes, as the world’sgaze is fixed on it, before, during, and afterthe event. Our starting point, as we preparefor this world ministerial summit, is the factthat the current global economic meltdown,led by the recession characterisingthe industrialised west, combined withthe massive natural resources still tobe exploited on the continent, presentZimbabwe and Africa almost unlimitedopportunities attract investment, increasetrade and attract immigration.Provided Africa evolves the right socialand economic policies as we progressinto the second millennium, its countries,including our beloved Zimbabwe, should seeits Exports to the world grow exponentially,even ahead of the current leading Chineseglobal exports! The fact is Zimbabwe andAfrica are greatly endowed with a morediverse range of natural resources than Asia!Lastly, but not by any means leastimportant to Zimbabwe, is the fact thatit is Tourism that offers the most readilyavailable and most appropriate tool togrow the national economy in the shortestpossible time.The sector has great capacity tostreamline the generality of the populationinto the national economy, whilst itstrengthens people’s own national resolveand pride across all sections of society,including the henceforth less privilegedgroups like the women and the youth. Thisfact has not been lost to us, the sector’scurrent leaders; hence our rapid internationalre-engagement drive which has led to theforthcoming hosting of the world’s mostimportant tourism event in 2013, the 20thSession of the UNWTO General Assemblyset for the Victoria Falls in August 2013!Zimbabwe is the current Presidentof the Africa Travel Association (ATA),the largest continental body promotingAmerican travel into Africa and travelamongst African countries. Accordingto World Travel and Tourism Council(WTTC) figures, Zimbabwe has thesecond fastest growing tourism economy(by GDP contribution), second only toChina. Within Zimbabwe itself the sectoris now second only to mining in terms ofcontribution to the Zimbabwean economy.Best of Zimbabwe caps it all as a sourceof information on why you should visitZimbabwe. GOD BLESS ZIMBABWE,GOD BLESS AFRICA.
Best of Zimbabwe4Proudly AfricanBoosting Trade, Development and Culturalrelations across Africa.20 African states. We invite all leaders inbusiness and government across Africa toshowcase and integrate their visions andactivities so as to promote inter-Africa trade,investment and technology transfer fromaround the globe.We also invite all Africa’s media, tradeexhibitions, conferences and businesschambers to use the platform to gainmutually beneficial exposure. Fully unlockingAfrica’s promise requires greater continent-wide economic integration and inter-trade;such as in Europe, where integration hasenabled the continent to become theworld’s single biggest market. Integrationand inter-trade is not only urgent, but also www.ProudlyAfrican.infoProudly African is an initiative of GlobalVillage Africa which is a marketing andbusiness platform geared towardsshowcasing and harmonising Africa’sdevelopment, trade and cultural diversity to aglobal audience.This is where the BEST OF AFRICAin business, government and non-profitorganisations unite, promoting their visionand best practice in order to find the rightcustomers, partnerships and joint ventures- in order to grow alongside the continent’sindisputable economic potential.The initiative has an unstoppablemagnetic presence with its ever growingcountry and sectoral window already in overThapelo Letsholo, Global Village Africaindispensable to unlock economies of scaleand propel Africa’s competitiveness in theglobal economy, thus aligning the continentwith the global flows of trade and finance asan equal partner.Africa’s massive economic potentialstill lies largely untapped - but not for muchlonger. The world is coming and so is thedream of a more united Africa. We need tomake sure we maximise on the growth for thebenefit of all of Africa and its people.
The BEST OFAFRICABranding a Continent,a Nation, a City and its PeopleWe brand and build the image of the world’s most excitingeconomic regions to affect a change in the perception of acontinent, a nation, a city and its people by the rest of theworld.Global Village Africa is Africa’s premier platform forshowcasing and networking governments, leadingcompanies and entrepreneurs in business, tourism andlifestyle. The ‘Best of series’ books crisply profile leadingcompanies and innovators, as leaders within their genre.We celebrate the success of countries, individuals andcompanies with ‘the good news’ editorial and pictorialimagery in the highest quality print format available.All books now availablefor download on youriPad with the newVIPedia app.
Best of Zimbabwe8Dining, Nightlife and EntertainmentChapter382Arts, Culture and Heritage96Chapter4Mall Destinations and RetailChapter5104Luxury Lifestyles116Chapter6Training and EducationChapter7124Corporate Profiles136Chapter8Travel and TourismTHE NEW SPIRIT OF AFRICAPIONEER IN AFRICAN AVIATIONChapter144Hotels and Lodges66Chapter2ChapterS
Best of Zimbabwe 9Media, Marketing, Conferencing and ExhibitionsChapter11182Motoring, Transport and Logistics194Chapter12Construction and EngineeringChapter13210Mining and Minerals220Chapter14Entrepreneurship and Sustainable DevelopmentChapter15228Setting Up In Zimbabwe240Chapter16Finance and InvestmentChapter9142Technology and Communications158Chapter10
Best of Zimbabwe10Zimbabwe at a glanceZimbabwe is a landlocked country in southern Africa and lies on a high plateau of grasslandslocated between two rivers, the majestic Zambezi River in the north and Limpopo to the south –with a shield of mountains in the east.Along the Zambian border lies thespectacular Victoria Falls and the awe-inspiring expansive life-source of LakeKariba. Zimbabwe offers the epitomeof adventure travel with its uniqueexperiences. The abundance of thecountry’s natural beauty and heritage,rivals many on the continent.Part of Zimbabwe’s wonder isits warm and friendly people andunique culture. But the most uniquething about Zimbabwe is that eventhrough many years of political andsocial strife, it remains a proud nationwith endless potential and dormantdiscoveries. In uncovering some of thelesser known treasures of this greatcountry, her true opportunities can beexplored. Zimbabwe truly is a “World ofWonders”.Full Name: Republic of ZimbabweCapital: HarareMotto: “Unity, Freedom, Work”National Anthem: “Simudzai MurezaWeZimbabwe” (Shona), “Kalibusiswe IlizweleZimbabwe” (Sindebele), “Blessed be theland of Zimbabwe”President: Robert MugabePrime Minister: Morgan TsvangiraiArea: 390,757 km2Provinces: Bulawayo (city), Harare (city),Manicaland, Mashonaland Central,Mashonaland East, Mashonaland West,
Best of Zimbabwe 11Masvingo, Matabeleland North,Matabeleland South, MidlandsPopulation: 12,521,000Main Languages spoken: English, Shona,SindebeleMain Religions: Christianity, Hindu andMuslim minorities, indigenous beliefsMain Exports: Platinum, Cotton, Tobacco,Gold, Ferro-alloysNatural Resources: Gold, Platinum,Diamonds, Chrome, CoalMonetary Unit: USD and ZAR are the mainunits in use; however, Pula, GBP and Euroare accepted
Best of Zimbabwe12HistoryZimbabwe is an ancient and mysteriousland, with Iron-Age settlements presentingevidence of early life. The Great ZimbabweRuins in the southeast are somewhat ofan enigma as some believed they were theremains of the biblical city of Ophir – the siteof King Solomon’s mines. However, no goldwas subsequently found in the area. Theexpansive history of Zimbabwe shows it is aland that has long been desired – which is nosurprise.Remains of Stone Age settlements foundin Zimbabwe date back 500,000 years. Thefirst Bantu-speaking people reached the areabetween the 5th and 10th centuries AD, anddrove the San inhabitants into the Kalahari.In 1830, the second migration of Bantu-speakers began, as they fled the Zulu chiefShaka. The Ndebele carved out a pastoralkingdom in the southern part of Zimbabwe.Subsequently, along with missionaries, manyBritish and Afrikaner hunters, traders, andprospectors began to inhabit Zimbabwe.In 1889, Cecil Rhodes formed the BritishSouth Africa Company which colonisedand promoted trade in the region. Rhodesiacontinued to be governed by the companyuntil 1923.There were armed uprisingsby the Ndebele and Shona in the 1890s,in response to the influx of Europeansettlers, but peace was restored in 1897. A1922 referendum saw Rhodesia’s 34,000Europeans choose to become a self-governing British colony rather than join theUnion of South Africa. The British Crownannexed Southern Rhodesia in 1923. TheCentral African Federation of Rhodesia wasformed in 1953 after the colony united withNyasaland (Malawi) and Northern Rhodesia(Zambia). It was dissolved in 1963 andSouthern Rhodesia once again becamea stand alone colony. During this time,the black African nationalist movementsintensified.Independence from Britain was declared in1965 by the conservative white RhodesianFront government, led by Ian Smith.Sanctions from the United Kingdom andthe United Nations were placed during the1960s and 1970s, the full impact of whichwas lessened with help from ApartheidSouth Africa. Guerrilla groups formed inZambia and Mozambique and launchedmultiple attacks on Rhodesian securityforces. For nearly a decade, periodic warfaredisplaced millions and caused the deaths ofthousands.In March 1978, Smith reached anaccord with three African leaders, led byBishop Abel Muzorewa, who offered to leavethe white population comfortably entrenchedin exchange for the establishment of abiracial democracy. On 1 June 1979,Muzerowa, the UANC head, became PrimeMinister and the country’s name waschanged to Zimbabwe Rhodesia. In 1980, the white minority consentedto hold multiracial elections which weresupervised by the British. The Shona-basedZANU (Zimbabwe African Union) party underthe leadership of Robert Mugabe won alandslide victory – making Robert Mugabethe Prime Minister.Opposition to what was perceived as aShona takeover immediately erupted aroundMatabeleland. The first Entumbane uprisingresulted in clashes between Nkomo andMugabe supporters. This was followed byanother uprising in February 1981 whichspread unrest throughout Zimbabwe. Thisonly ended after Nkomo and Mugabereached a unity agreement in 1988 thatmerged their respective parties, creatingZANU-PF (Zimbabwe African Union-PatrioticFront).Government and politicsIn September 2008, the current Governmentof National Unity was formed between three
Best of Zimbabwe 13principals: President Robert Mugabe as theHead of State and Commander in Chief ofthe Armed Forces, Morgan Tsvangirai asthe Prime Minister; and Professor ArthurMutambara as the Deputy Prime Minister.The country is recovering from a decadeof economic decline which witnessedhyperinflation from 2008-2009 which roseabove 200-million percent at the peak ofeconomic instability. However the adoptionof a multi-currency system in 2009 hasbrought down inflation to single digit year-on-year inflation and brought much neededstability.Zimbabwe is a parliamentary republicwith a semi-presidential system. Thismaintains the President as the head ofstate and the Prime Minister is the headof government. The governmentexercises executive power while bothgovernment and parliament hold legislativepower. This power sharing agreement cameafter the 2008 national elections which sawMorgan Tsvangirai of the Movement forDemocratic Change (MDC) fulfil the positionof Prime Minister with Robert Mugabe ofZANU-PF keep his position as President.http://www.zimfa.gov.zwCapital - HarareHarare is a beautiful, light-filled city high onthe country’s central plateau. The epitomeof a modern African city, it has modernbuildings with wide streets lined withflowering trees, parks and gardens. The city’scultural and historical buildings have beengreatly appreciated and many old buildingshave been beautifully preserved.Also well preserved in Harare’s NationalGallery is the country’s art heritage whichhas a valuable and interesting nationalcollection. There is a permanent display ofShona soft-stone carvings as well as hostingtravelling international exhibitions. TheNational Archives have preserved a pricelesscollection of Rhodesiana and Africanadiaries, notebooks and reports. Among theseare original works of some of Africa’s greatmissionaries and explorers.Also in Harare are the Zimbabwe Museumof Human Science and the Harare CityLibrary, both at the Civic Centre. The NationalBotanic Garden is 68 hectares and has over900 species of wild trees and shrubs from allover Zimbabwe. The Mukuvisi Woodlands is277 hectares of preserved natural woodlandalong the banks of the small Mukuvisistream. A variety of birds and animals canbe found, such as giraffe, zebra, impala,wildebeest, bushbuck, steenbuck, reedbuckand eland.The open market at Mbare offers atraditional African shopping experiencewith a colourful array of baskets, food,clothing and other trinkets. In thesouth-west corner of Harare rises agranite ‘Kopje’ or hill. The Kopje offersspectacular views of the entire capital.Harare has a temperate climate anda friendly atmosphere. Its populationis estimated at over 2-million, mostlyin central Harare, but some 500,000 insurrounding areas.CitiesGweruGweru, in the Midlands province, isthe third largest city in Zimbabwe andoffers abundance in both tourism andbusiness.Prime Minister: Morgan TsvangiraiPresident: Robert Mugabe
Best of Zimbabwe14Industries include Zimbabwe Alloys, achrome smelting plant, and Bata ShoeCompany (established in 1939), which areboth leading employers in Gweru. Gweruis in one of Zimbabwe’s best cattle rearingareas: the surrounding agricultural activityrevolves around the cattle industry (both beefand dairy). Flowers are also grown in the areafor export, and Zimbabwe’s largest distiller,Afdis, has extensive vineyards in Gweru forwine production. Chromite ore is mined fromrich deposits along the Great Dyke to theeast of Gweru.MasvingoMasvingo is situated in the south-easternsection of Zimbabwe. Masvingo town is thecapital of Masvingo Province and is located292km south of Harare.Great Zimbabwe is found in Masvingoprovince, and is a wonder of architecture andZimbabwean history – as well as a nationalmonument from which the country takesits name. Masvingo is the oldest colonialsettlement in Zimbabwe which grew fromthe encampment established in 1890 by thePioneer Column. It is said the country’s firstcricket match was played in Masvingo.MutareMutare is the fourth largest city in Zimbabweand the capital of the Manicaland Province.Mutare was founded as a fort in 1897 whengold was discovered in the PenhalongaValley and was formally called Umtali. TheMutare River flows through the area and waswhere gold panning began in Zimbabwe.
Best of Zimbabwe 15BulawayoThe second largest city in Zimbabwe with a population of more than amillion people, “The City of Kings” is a multicultural city surroundedby rich ranching lands and was once the industrial hub of Zimbabwebecause of its strategic positioning to Botswana, South Africa andZambia. The city has the potential to grow to that status again in thecoming years. It is the closest substantial city to Hwange National Park,Matopo National Park and Victoria Falls.LandIn the southern region of Africa, Zimbabwe is bordered by Mozambiqueto the east, South Africa to the south, Zambia to the north, a slight tipof Namibia to the north-west, and Botswana to the south-west.Zimbabwe lies on a high plateau and its terrain consists primarilyof grasslands bordered by mountains in the east. The north-easternborder of the country is marked by the mighty Zambezi River.Zimbabwe lies almost entirely over 300 metres above sea level. Itsprincipal feature is the broad ridge of the Highveld running 400 milesfrom southwest to northeast across the entire country, from Plumtreenear the Botswana frontier to the Inyanga Mountains borderingMozambique. This ridge, comprising about 25% of the country, isabout 50 miles wide and ranges in altitude from 1,200 to 1,500 metresuntil it eventually rises to 2,592 metres at Mount Nyangani in theeastern highlands - the highest point in Zimbabwe.ClimateAlthough located in the tropics, temperate conditions prevail all yearas the climate is moderated by altitude and the inland position of thecountry. The hot and dry season is from August to October, and therainy season is from November to March. The best months to visitZimbabwe are April to May and August to September. Night-timetemperatures in winter can fall below freezing on occasion.
Best of Zimbabwe16The PeopleCultureThe three official languages include English,Shona, and Ndebele. There are other minoritygroups scattered within the developingcountry notably the Nambya, Kalanga, Tonga,Venda and Suthu. Zimbabwe is a pluralsociety and Zimbabweans living in urbanareas have a westernised lifestyle, while in thecountry areas many African traditions havebeen preserved.LanguagesShonaShona is a Bantu language native to theShona people of Zimbabwe and southernZambia. Its roots possibly extend back to theGreat Bantu expansion. Shona also refers topeople who speak one of the Shona dialects,namely Zezuru, Karanga, Manyika, Ndau andKorekore. Shona is a principal language ofZimbabwe along with Ndebele and the officiallanguage, English. The total number of Shonaspeakers in Zimbabwe, Mozambique, Zambiaand Botswana is at least 20,000,000 or more.Shona is a written language, standardisedin the early 1900s and fixed in the 1950s.Solomon Mutswairo’s “Feso” was the firstnovel in Shona, published in 1957. Shona istaught as a subject in Zimbabwean schools.Modern Shona is based on the dialect spokenby the Karanga people of Masvingo Province,and Zezuru people of central and northernZimbabwe. Shona DialectsThere are many dialect differences in Shona,but a standardised dialect is recognised.The Ndau language spoken in Mozambiqueand Zimbabwe has partial intelligibility withShona and its speakers are considered tobe ethnically Shona. Ndau literacy has beenintroduced into primary schools. The Manyikalanguage spoken in eastern Zimbabwe, nearMutare, also is also closely related to Shona. NdebeleNdebele is related to the Nguni language ofZulu spoken in South Africa emanating fromwhen Mzilikazi and his people separated fromthe Zulu’s. Some of them stayed in the regionof modern Pretoria in South Africa, nowknown as the South Ndebele. The major partof the Ndebele went northward into present-day Zimbabwe. Therefore their language isNguni without the Sotho-Tswana elementsseen in the South Ndebele.ReligionAs estimated in the 2010-2011 demographicsurvey, Zimbabwe’s religious identity is madeup of:• Christianity: 85%, about 10,200,000(Apostolic 33%, Pentecostal 17%,Protestant 16%, Roman Catholic 10%,Other 8%)
Best of Zimbabwe 17• African traditional religions: 3%, about320,000• Islam and Other religions: less than 1%,about 80,000• Non-religious: 12%, about 1,400,000The government does not require registrationof religious groups. Estimates vary abouthow much of the population is syncretic(mixing Christian beliefs with indigenousbeliefs). Some Christians have multiplememberships.The major Christian communities andmovements in Zimbabwe are:• African Indigenous Church• Anglican Church• Baptist Church• Evangelical Church• Lutheran Church• Methodist Church• Orthodox Church• Pentecostal and African Initiated Church• Reformed Church• Roman Catholic Churchhttp://relzim.orgMyths and legendsNyaminyami - The Tonga River GodNyaminyami The Tonga River God is said tohave the body of a snake and the head of afish. His size is disputed as he is said to havenever shown himself full length. The peopleof the Zambezi valley were protected byNyaminyami as their ancestral spirit, who fedthem from his own meat in times of hunger.The people pledged their allegiance to himby performing ceremonial dances. For manyyears Nyaminyami and his wife stayed safelyin Kariba.Mount NyanganiMount Nyangani, the highest mountain inZimbabwe, is known for its ability to makepeople and children vanish. Scores of peopleare reported to have disappeared withouttrace. Locals believe the mountain has theability to initiate the disappearance of thosewho speak against it or its people.The SunbirdsTwo golden sunbirds were found among theruins of Zimbabwe over a century ago byone of the first explorers, thought to havebeen in the remains of a sun-temple of theancient Bantu religion of the Shona. Shonamyth says that the sunbirds belonged tothe goddess Dzivaguru - the goddess of theearth, darkness of night, rain clouds, pools,and streams.Dzivaguru, whose name means Great Sun,ruled heaven and earth in the oldest form ofBantu religion. There are many myths in whichthe first man and woman on earth lived indarkness because the sun had not yet beendiscovered. The first man caught the sunbirdsin his trap, and as a result day broke.
Best of Zimbabwe18ArtZimbabweans are renowned in southernAfrica for their artistic skill. Art hasbecome an important form of expressionin Zimbabwe, as the culture has longexplored the depths of their skill and theways that their natural resources can beutilised to achieve this expression. Thereare many avenues for artists to explore inZimbabwe and this has seen an explosionof Zimbabwean art in the region. Thesphere of influence has been broadenedeven more as a result of the large expatcommunity.Zimbabwean art encompasses a largevariety of fields, cultures and people. Stoneand wood carvings are prolific amongShona artists. Although this was not partof Shona tradition, the movement wasgenerated through experimentation withthe form over 35 years ago. The Shonabelieve that the carving process frees ashape from within the stone, and that thepieces come to their owners through fatewhich connects them with others all overthe world. These pieces are mostly carvedout of the beautifully coloured and relativelypliable soapstone.Popular sculptures in soapstone include“Ukama” which depict families, couplesand dancers. Other commonly used stonesand minerals include serpentine, red jasper,malachite, and verdite. Verdite is a semiprecious stone over 3500-million yearsold which was crafted into jewellery byancient craftsmen and has been used ina powdered form for fertility for hundredsof years. Verdite is rare and its beautifulpatterns and shades vary from goldenbrown to emerald-green. It is found onlyin southern Africa and the high-qualitystone of Zimbabwe is gaining internationalattention, especially among art collectors.The skill required in its craft is immense dueto its hard form.Many of the ironwood carvings foundin Zimbabwe are of African wildlife as wellas traditional heads. The carvings are handcarved and imbued with African mystery.Different woods are used such as olive,
Best of Zimbabwe 19mukwa, fresh teak and pod mahogany.“Mufunko” or “Tsvimbo” walking sticksform a large part of Zimbabwean woodcraft. These sticks feature human andanimal forms and are often used in tribaldances symbolising war or hunting.Wooden sticks are often significant asprotectors against evil spirits, depending ontheir design. In this way, Zimbabwean artoften links very closely to traditional beliefsand practices.There is far more to art in Zimbabwe thanAfrican curios for tourists. Every pieceaimed at the mainstream market has beencrafted with care by hand and aims to tella story. This movement has successfullychanged the way people view art. Behindthis, is the National Gallery of Zimbabwe,which has become a centre for nationalculture, injecting various influences intomainstream life - through stone, metaland wooden sculptures, paintings,drawings, print works and installations. TheGallery circulates exhibitions throughoutZimbabwe and is a focal distribution pointfor art in Zimbabwe. The Gallery provideseducation through the National GalleryVisual Arts Studios (NGVAS) and also holdseducational workshops, films and lectureswithin the Gallery as a way of promotingand educating the public about visual arts.http://www.nationalgallery.co.zwMusicZimbabwean music is infused with folk and pop styles, characterised by theraindrop-like sounds of the well-known mbirainstrument or “thumb piano”. Popular genresinclude native Chimurenga and importedrumba, soukous and rock and roll.Sungura is Zimbabwe’s most popularmusic genre. It became popular in theearly 1980s through pioneer EphraimJoe and his band Sungura Boys. Oliver“Tuku” Mtukudzi is one of Zimbabwe’sbest-known musicians and a genre referredto as Tuku Music has been formed aroundhis influential style.Jit refers to pop music driven byelectric guitar. The Bhundu Boys are thebest-known performers of jit internationally.African Rumba or “Soukos”, althoughhailing from the Democratic Republic ofCongo, has enjoyed increased popularity inZimbabwe and has generated a number ofZimbabwean rumba musicians.Gospel, jazz and Ndebele pop are otherprolific genres enjoyed in Zimbabwe, withmany local genre spin-offs being createdfrom Bulawayo. A new genre developingamong the youth in Zimbabwe is urbangrooves.Lyrics in Zimbabwe focus onencouragement, social upliftment, andpromoting good values.EconomyZimbabwe’s economy is carried byagriculture with over three quarters of thepopulation deriving their livelihood fromagriculture related activities. About 13% ofthe GDP and 25% of the labour force comesfrom agriculture.Commercial crops include corn,sugarcane, wheat, seed cotton, tobacco,sorghum, and soybeans. The remaining landis made up of small farms raising subsistencecrops, including corn, millet, peanuts,cassava, potatoes, dry beans, bananas, andoranges. Diversification of crops saw theintroduction of coffee and tea.Principal livestock include cattle, goats,and sheep - half of the cattle are held intraditional pastoralism.Zimbabwe also has abundant mineralreserves of gold, nickel, asbestos, coal,copper, chrome, iron ore, silver, and tin.Manufacturing includes crude steel, pig iron,
Best of Zimbabwe20cement, electrical and other machinery,cotton textiles, clothing, footwear, chemicals,plastics and rubber products.Zimbabwe abounds in trade andinvestment opportunities which continue toincrease. These opportunities are in bothproductive activities and services. Thelast few years have seen particular growthin horticulture and tourism. Zimbabwe’smain exports are agricultural commodities,minerals and low value-added goods. ExportProcessing Zones offer endless opportunitiesto process these commodities for export.AgricultureAgriculture plays a pivotal role indetermining the wellbeing of Zimbabwe.The government has noted theimportance of agriculture and has put inplace numerous extension services andtraining programmes aimed at impartingtechnical skills and good farmingmethods and practices to farmers. Thishas included a number of irrigationprojects and construction of dams.Agriculture produces $13.4-billionin products annually, contributing about40% of the country’s foreign exchangeearnings. Agricultural exports mainlyconsist of tobacco, and smaller amountsof burley and oriental. Other major exportsinclude sugar, tea, coffee, cotton, fruitand vegetables, fresh cut flowers, seeds,maize, small grains and oilseeds. Smallerexports include animals and birds, beefand dairy products, wildlife and poultrymeat, as well as exotic livestock meat andproducts. MiningAccording to the Ministry of Finance, themining sector is the highest contributorto both the GDP and exports with figuresof 16.9% and 47% respectively. Platinum(47%), Gold (28%) and diamonds (20%)are the biggest contributors to exportproceeds.Zimbabwe is endowed with mineralwealth, which has been successfullyexploited for the economic developmentof the country. Over 40 different mineralsare known to exist and most of these havebeen exploited at one time or another.Currently the sector employs on average55,000 people formally per annum.Nickel, cobalt, iron ore, ferro-chromeand chrome ore resources are locatedthroughout Zimbabwe, with the later beingfound on the major geological featureknown as the Great Dyke. Zimbabwe alsohas deposits of antimony, arsenic andtungsten. The Mutare Greenstone belt isknown to host lead-zinc resources. ThePlatinum Group Metals sector has growntremendously through development ofMimosa Mine in the south and NgeziPlatinum Mine in the central Zimbabwe.There are opportunities for knownminerals such as lithium, graphite,and asbestos; while the high volumesof limestone are central to localindustrialisation for domestic industriessuch as cement, fertiliser, iron and steel,paints and other industrial fillers.The distinctive Zimbabwe Black Granite issought after worldwide. Other Zimbabweanminerals include Kyanite, corundum,
Best of Zimbabwe 21tatanite, magnesite, pyrites, clays, slates,and phosphate.There is great confidence in the futureof Zimbabwe’s diamond industry whichhas been added to by recent discoveries ofdiamondiferous kimberlites after years ofexploration activity.Coal has been the dominant energymineral for Zimbabwe due to vast reservesin the northwest and southeast of thecountry. A recent discovery of coal-bedmethane in the northwest provides analternative energy source.http://www.zimtrade.co.zwEnergyThe Energy sector in Zimbabwe presentsimmense investment opportunities inpower development, petroleum supply,and renewable energy sub-sectors. Coalreserves equate to 26-billion tonnes whichmeans 8,000 years of power generationat the current consumption of 3-milliontonnes per annum. There is currently onlyone power utility in Zimbabwe, ZimbabweElectricity Supply Authority (ZESA),leaving opportunity for direct investmentin the sector or joint venture participation.Zimbabwe’s System Development Plan(SDP) has shown its resources requiredfor the development of power generationplants are adequate for internal and exportmarkets.Government’s priority projects includethe expansion of Kariba South PowerStation, the Gokwe North Power StationProject, the Batoka Gorge Hydro PowerProject, the development of petroleumrefining and distribution, renewable energyand energy conservation (Coal BedMethane, Bio-fuels, solar energy), and asmall Hydropower Development.http://www.energy.gov.zwInfrastructurePower SupplyZimbabwe’s power consumption iscurrently growing at a rate of 6%.The Zimbabwe Electricity SupplyAuthority (ZESA) undertakes thegeneral transmission, distributionand supply of electricity. Power isgenerally available for the conduct ofbusiness and for purposes of leisure.Expansion of generation capacity iscurrently underway with the transitoryshortages being mitigated throughpower imports from the SouthernAfrica Power Pool. Post and TelecommunicationsZimbabwe has three cellular phonenetworks - one government andtwo privately owned. All theseservice providers offer nationaland international roaming services.Currently the subscriber base standsat above 5,000,000 with room forexpansion. ZimPost provides postalservices and TelOne provides fixedtelecommunications services. Internetservices are also readily availablecountrywide.Road NetworkThere are 18,400km of State roadsin Zimbabwe of which 6,000km aretwo lane bituminous surfaced road,1,700km are single lane bituminoussurfaced road, while 10,705km aregravel and earth roads. In additionthere are 97,834km which fall underthe administration of Rural and Urbanlocal Authorities, District DevelopmentFund, and National Parks & WildlifeManagement Authority.
Best of Zimbabwe22AirportsThere are currently eight operational airportsin Zimbabwe: Harare, J. M. Nkomo, andVictoria Falls (international airports); Kariba,Hwange, Buffalo Range, Masvingo, andCharles Prince (domestic airports).Rail NetworkThe National Railways of Zimbabwe (NRZ) isa statutory corporation operating 3,000km of1,067m-gauge railway network that connectsMozambique, Zambia, Botswana and SouthAfrica. There is a domestic rail link betweenHarare - Mutare, Harare - Bulawayo, Chiredzi- Bulawayo, and Bulawayo - Victoria Falls.Public TransportIntra-city and inter-city public transportare readily available in major urban areas.Registered metered taxis are also availableand can be found at taxi ranks, hotels,restaurants, airports and other designated taxizones.Labour ForceThe majority of the Zimbabwean labour forceis educated to at least four years of secondaryeducation. Labour rates are very competitivein comparison to the rest of the world.HealthWith the exception of children less thanone year of age, all visitors coming toZimbabwe from infected areas are requestedto possess vaccination certificates againstcholera and yellow fever. There are soundmedical facilities manned by professionals todispense with such medical issues.SecurityZimbabwe is a secure and peacefuldestination. Generally, Zimbabweans areknown for their hospitality and friendlinessto visitors. Peace and order is provided bythe Police officers who are helpful and easilyidentifiable by their uniform.Entry FormalitiesAll movement into and out of the country isfacilitated by the Department of ImmigrationControl. The Department is also responsiblefor the issuance of work / study permits andvisas. Visitors to the country should alwaysverify visa requirements with the Departmentof immigration or Zimbabwe Foreign Offices.DrivingInternational driving permits and drivinglicences issued in all SADC countries arevalid in Zimbabwe. Visitors from othercountries not covered by this agreement areable to drive for a period of 90 days usingdriving permits or licences issued in theirhome countries. Renewals after expiry ofthis period are obtained from the Ministry ofTransport and Communications. Driving in
Best of Zimbabwe 23Zimbabwe is on the left. Give way to trafficapproaching from the right at uncontrolledintersections. General speed limit is 120km/hr on open roads and between 60km and80km on other roads.http://www.zimbabwetourism.netInvestingZimbabwe has vast investment opportunitiesthat are supported by valuable factorendowments and infrastructural services.Tourism has great potential to become thelargest industry in terms of foreign currencygeneration in the country.Why invest in Zimbabwe?• Zimbabwe is a safe and secure tourismand investment destination;• The tourism sector is poised to grow asthe leading key economic sector;• Unparalleled stimulus incentives fortourism development;• Underinvestment in various facets oftourism present opportunities for seriousinvestors;• Growing demand for investment by bothlocal and foreign investors is evidence ofthe untapped potential.http://www.zia.co.zwTourismSince Zimbabwe attained its independencein 1980, tourism has been one of thecountry’s fastest growing economic sectors.Between 1980 and 1990 tourism enjoyedan annual average growth rate of 9.2%in tourist arrivals and 8.6% in tourismreceipts. After the introduction of economicreforms, the annual average growth ratefor tourist arrivals was 18.8% and tourismreceipts grew by 20.3% during 1990 to1999. Today Zimbabwe receives over twomillion tourists every year. Since 2000 theindustry faced challenges emanating fromnegative publicity from the Land Reformprogramme. However, the negative effectshave been lessened by several governmentprogrammes through the ZimbabweTourism Authority (ZTA) in promoting thedestination.Zimbabwe is an African paradiseof blending unique attractions, notablyincluding one of the Seven Wonders of theWorld - the majestic “Victoria Falls”. Thisenchanting wonder of millions of gallons ofwater plunging over a 1,7km-wide cliff intoa narrow gorge makes Zimbabwe one of theworld’s most exotic holiday destinations. The drama and the beauty ofZimbabwe’s landscape are matched by arich, infinitely varied wildlife. The best wayto enjoy the magnificence of the country’sgreat outdoors is to explore the numerousadventure sports available - from white-water rafting and hunting, to botany andbirding, as well as the exciting culturalscene. Zimbabwe is a land of discoveries.In the southeast is the ancient cityof Great Zimbabwe. It is the largest andmost significant monument south of theSahara, and in Africa it is second in sizeand importance to the Egyptian pyramids.The towering “stone houses” tell a greathistory of the society of 2000 Shona people
Best of Zimbabwe24that prospered between the 12th and15th centuries. The majesty of the ruins isoverwhelming.The Eastern Highlands of Zimbabweare also referred to as “the garden ofEden”. The scenery offers peace andrejuvenation. Lake Kariba, the largestwater mass in the region, supportsforty different species of fish as well ascrocodiles and hippos. Kariba also offersan abundance of fishing, water skiing andsailing.The Matopo Hills in Bulawayoare granite outcrops which form adramatic landscape. Zimbabwe hasnumerous national parks to be enjoyed- most notably are the Hwange andGonarezhou parks, which have countlessspecies of wildlife including the ‘big five’.Zimbabwe offers varyingaccommodation facilities to suit allvisitors - from wild adventure camping toformal hotel establishments. Zimbabwe isaccessible and internationally connected.The tourism industry is very proudof the excellent safety and security oftourist establishments in Zimbabwe. Thehospitality of the Zimbabwean peoplecreates a unique home-away-from-homeexperience.The tourism sector contributesgreatly to foreign currency generation inthe country. In 2004 the Reserve Bankof Zimbabwe recorded a generation ofUS$193,700million from the tourismindustry.http://www.zimbabwetourism.netZimbabwe hosted the Africa TravelAssociation (ATA) 37thAnnual WorldCongress in Victoria Falls 2012More than 500 delegates fromgovernment, business, and the non-profitsectors gathered at ATA’s hallmark event inAfrica in May 2012. The theme was “AfricaTourism: Partnering for the Future”. TheATA Executive Director, Edward Bergman,said that it had been a great success andthat there were “significant outcomes thatwill have a positive impact on the tourismindustry in Zimbabwe and across Africa.”The Congress was hosted by theZimbabwe Tourism Authority (ZTA) underthe auspices of the Honorable Minister ofTourism and Hospitality Industry, WalterMzembi, who was also elected as the newPresident of the association at the ATAboard meeting on the final day.Ambassador of the USA to Zimbabwe,Charles A. Ray, conveyed that “Zimbabweis open for business” and that theeconomy is growing, and trade andinvestment links between the UnitedStates and Zimbabwe are improving. Hejustified this by adding that Zimbabwe hasthe highest literacy rate in sub-SaharanAfrica and that Zimbabweans are hard-working, organised, proactive, and makethe most of opportunities. In conclusion,many were in agreement that there existsa gap between the perceived risk inZimbabwe and the real risk. This presenteda perfect opportunity to showcase“Destination Zimbabwe”.http://www.africatravelassociation.org
Best of Zimbabwe 25National Museums:• Mutare Museum re-opened• Zimbabwe Museum of Human Sciences• Railway Museum, Bulawayo• National Gallery of Zimbabwe• Zimbabwe Military Museum• National History Museum• Gweru Museum• BaTonga Museum• National Mining MuseumNational Monuments:• Birchenough Bridge• Tonga Heritage• Cecil John Rhodes’ Gravehttp://www.nmmz.co.zwNational Parks• The Chimanimani Mountains• Chizarira• Gonarezhou• Hwange• Kazuma• Mana Pools• Matusadona• The Matobo and Matobo Hills• Nyanga - The Eastern Highlands• Victoria Falls and Lower ZambeziRecreational Parks• Chinhoyi Caves - Chirorodziva• Lake Chivero Recreational Park• Darwendale• Kyle• Osborne Dam• Ngezi• Sebakwe• Lake Kariba• Cunningham• Motobo Dam• UmzingwaneBotanic Gardens• Bunga Forest Botanical Reserve• Ewanrigg Botanical Garden• Haroni/ Rusitu• Vumba garden and reserveSafari areas• Tuli• Matetsi• Chete• ChirisaSanctuaries• Mushandike• Tshabalala• ElandInterest sites• The Great Dyke• Great Zimbabwe – Dzimba Dzemab• The Bvumba Mountains• Vumba Botanical Gardens andReserve• The Save Valley ConservancyLakes and rivers• Mutorashanga Quarry (Ethel Mine)• Lake Mutirikwe• The Pungwe Falls• Mtarazi FallsWorld Heritage SitesCultural:• Great Zimbabwe NationalMonument (1986)• Khami Ruins National Monument (1986)• Matobo Hills (2003)Natural:• Mana Pools National Park, Sapi andChewore Safari Areas (1984)• Mosi-oa-Tunya / Victoria Falls (1989)http://www.zimparks.org
Best of Zimbabwe26Future Visions ZimbabweMajestic Zimbabwe is emerging fromthe mists with vast opportunity in tow.Agriculture, mining, manufacturing, andof course tourism, have been at the helmof resuscitating the southern Africancountry’s economy. The outcomes ofwhich are eagerly anticipated as the worldwatches it succeed.Zimbabwe has an estimatedpopulation of 12-million in the country,with another estimated 3-million in theDiaspora. A national census is expectedto be held in 2012.The staple diet of Zimbabweans ismaize and it therefore forms a largeindustry. Zimbabwe has recorded one ofthe most plausible declines in the HIV/AIDS prevalence rate in the sub-Saharanregion, pegged at 14 percent. The nationof peace loving people has a literacy ratewell above 90 percent and takes pride in aresilient hard working people.Zimbabwe’s resources include vastmineral wealth and an abundance ofwildlife, including the big five of elephant,rhino, leopard, lion, and buffalo.
Best of Zimbabwe 27AgricultureAgriculture has been a major contributorto Zimbabwe’s GDP, recording a steadygrowth since the adoption of the multicurrency system three years ago.Tobacco, cotton, maize and sugar havebeen projected to experience steadygrowth in 2012. Small holder farmersnow constitute the bulk of the country’sfarming population. The production ofthe golden leaf has surged with well over40,000 registered farmers of the cashcrop. However power shortages, liquidityconstraints and climate change haveworked negatively towards recuperationof the Zimbabwean economy’s backbone.Global decline in prices of cotton has alsohad a negative impact on the productionof the crop as most contracted small-scale farmers no longer view it as a viablefarming activity. Maize production isprojected to experience 24 percent growth;however this remains hinged on timelydistribution of inputs and an increase inlines of credit available to cash-strappedsmall-scale farmers.
Best of Zimbabwe28MiningThe mineral rich country has been on asteady recovery path after a decade-longeconomic meltdown buoyed by a number ofsetbacks. There are vast investment avenueswithin the mining sector, although manyinternational players have adopted a wait-and-see policy due to risks associated withon-going indigenisation and empowermentregulations.Zimbabwe has enormous diamondreserves, and is presently the seventh largestproducer of the mineral globally, with Chinaand India being the biggest consumers ofthe product. The land-locked country hasa potential to churn out 25 percent of theworld’s diamond demand. The industryhas experienced a steady surge in theproduction of platinum and gold, with bothmetals experiencing double-digit growthin production. Platinum is already set tobecome the biggest foreign currency earnerahead of diamonds. The investments inplatinum mining continue to grow. Othernotable mining products anticipated toexperience a burst in production include coaland chrome.Manufacturing sectorZimbabwe’s manufacturing sector took anosedive during the turn of the 21stcentury.Capacity utilisation is presently hovering
Best of Zimbabwe 29around 45 percent, with the rebound ofagriculture and mining predicted to have adomino effect on the sector. The medium-term plan set for the duration of 2011-2015will further boost recovery efforts as policymakers continuously make strides toimprove the situation in Zimbabwe.However shortage of credit lines andenergy remain stringent in a countrytangled in huge debts to suppliers andmoney lenders. This has resulted inindustry experiencing power cuts whilstrecapitalisation of many firms remains inlimbo. Nevertheless, a green fuel initiativehas taken root with production of blendedfuel in the eastern highlands region of thecountry. The biofuel project has also hada spill-over effect on the production ofsugarcane and is anticipated to reduceZimbabwe’s dependence on imports andexpected to promote job creation.TourismThe sector has resurfaced from thedoldrums following an aggressivemarketing campaign by the ZimbabweTourism Authority (ZTA) and the tourismportfolio. The leisure industry is expected tocontribute 15 percent to the GDP by 2015.In 2013, the country (which has one of theSeven Wonders of the World) will jointlyhost the United Nations World TourismOrganisation (UNWTO) annual generalmeeting with Zambia.The improved image of the countrycompounded by a prevailing peacefulenvironment has catapulted Internationaltourist visits to its resorts. According toZTA, tourism has great potential to becomethe largest industry in terms of foreigncurrency generation in Zimbabwe with thecountry enjoying a broad tourism productbase that avails immense investmentpotential for both locals and foreigners.Local tourism is also on a steadyrecovery path as locals now have moredisposable income buoyed by thestabilising economy. The improved positiveimage has also lured visitors from the westcountries whose foreign relations hadsoured with Zimbabwe, whilst tourists andinvestors from the east hinged on the look-east policy have catalysed the return to avibrant sector.
Best of Zimbabwe30Nigel M K ChanakiraMr Chanakira founded Kingdom Securities in 1994 with his business partners. His rise toprominence in Zimbabwean financial circles cumulated in a reverse-takeover of The DiscountCompany of Zimbabwe on the Zimbabwe stock Exchange in 1999.He subsequently led his team to start andacquire stakes in various banks and financialservices companies in Malawi, Botswana,Zambia and South Africa before he mergedKingdom with two other ZSE listed companiesto create one of Zimbabwe’s largestconglomerates in 2007.The partnership collapsed in 2009 andMr Chanakira successfully de-mergedKingdom from the Kingdom Meikles AfricaLtd and subsequently formed a new bankingpartnership thereby creating AfrAsia KingdomHoldings Limited headquartered in Mauritius.Through the Kingdom group, he has won17 local and international business awardswhich include his business being twice votedthe Top Company on the Zimbabwe StockExchange (ZSE) (2001 and 2007) and BestTurnaround ZSE company (2006) when heserved as CEO. Notably, Mr Chanakira won the2007 Director of the Year Award promotedby the Institute of Directors of Zimbabwe.The World Economic Forum recognised MrChanakira as a Young Global Leader in 2001and subsequently he has been a moderator ofsessions and a panellist with global leaders atworld conferences. Success Motivation Inc.(Waco, USA) has twice had Mr Chanakira astheir World Client of the year (in 2001 and2008).Mr Chanakira is a director of a number offamily investment companies outside of theKingdom group. He is currently the ExecutiveChairman of Success Motivation Institute(Africa) operating from Harare and involvedin facilitating, motivating and mentoring thesuccess of organisation leaders, managementteams and individuals in several Africancountries.Mr Nigel Chanakira holds a BSc (Hons)Economics and MSc (Hon) Economics fromthe University of Zimbabwe. He also holds aDiploma in Banking and was a prize student.He has attended numerous Zimbabwean andinternational banking, business, executivedevelopment and leadership courses withinstitutions that include Oxford and HarvardUniversities and the Pacific and HaggaiInstitutes in the United States of America.www.nigelchanakira.comZimbabweIcons
Best of Zimbabwe 31Virginia PhiriZimbabwean author, Virginia Phiri, was born in Bulawayo, Zimbabwe in 1954. She is anaccountant by profession and is also an African Orchid expert – most notably Zimbabweanvarieties. She began writing in 1990. Her short stories and articles have been published inseveral anthologies since 1995. social issues such as health, education,economics, poverty and crime, all woventogether. As a follow up to “Desperate”,“Highway Queen” delves deeper into theHIV/Aids pandemic with further researchand topical issues.The prolific author is currentlyworking on a book project titled“Black Angels”, which deals witheveryday superstition and religion.She writes fiction, non-fiction andart criticism in English, Shona andNdebele. Her focus is writing for people,especially women.Because of her Accounting and Literarybackground she sits on several Boards.She is an active member of variousorganisations, such as the ZimbabweWomen’s Writers, the Zimbabwe-GermanSociety, the Zimbabwe Book Fair Trustand Phamberi Trust. She was the actingvirginiaphiri.blogspot.comwww.orchidshow.co.zawww.nai.uu.sewww.zbc.co.zwdirector of the Zimbabwe InternationalBook Fair between 2002 and 2003. As amember of the Zimbabwe Women’s Writersshe co-authored three primary schoolreaders in the series “There is Room atthe Top” which was commissioned byUNICEF. This was her first break through innon-fiction. She has also worked with theFederation for Women and Media whichties in with her reporting work.Along with others from the ZimbabweWomen’s Writers, she went to join theZimbabwe Academic and Non-FictionAuthors’ Association when it was formedin 1996, which she has also chaired. Shedappled in historical writing with her partin the book “Women of Resilience” as wellas another book with Zimbabwe WomenWriters on women in prisons.She was writer in residency at LeChateau de Lavigny, Switzerland insummer 2006 and Villa Waldberta inGermany in summer 2008.Her interest in orchids started in1993 when she became a member of theZimbabwe Orchid Society. She has co-authored articles in several orchid journalsand is a Life Member of Die OrchideeGerman Orchid Society.She now lives and works in Harare.Although renowned as a writer, Virginiastarted her own accountancy firm in March2000. Her works include co-authoringZimbabwe Women anthologies in bothfiction and non-fiction and in variousOrchid Journals. Her first solo book,“Desperate,” was published in 2002followed by “Destiny” in 2006. Her thirdbook, “Highway Queen”, was published in2010.“Desperate” is a collection of storiesabout prostitutes. It is a subject closeto her heart as she was housed andprotected by a group of prostitutes in themid-1970s when she was in danger as aresult of her activism during the SecondChimurenga.“Destiny” is about people on thefringes of society, such as hermaphrodites.“Highway Queen” tackles complex global
Best of Zimbabwe32Dominic BenhuraDominic Benhura is regarded as being at the forefront of Zimbabwe sculpture,evident through his one-man exhibitions in Zimbabwe, Australia, Belgium,Holland, Germany and America.His subject matter is extensive, coveringplants, trees, reptiles, animals and humanexperience. Benhura is renowned for anexceptional ability to portray human feelingthrough form rather than facial expression.He continues leading the way throughexperimentation and innovation and hascreated numerous notable works includingEuphorbia Tree, Our H.I.V. Friend, Swing MeMama, The Dance of the Rainbirds, and LazySunday.Benhura was born in 1968 in the smalltown of Murewa, 100 kilometres northeast from Harare. After his father diedbefore his birth, Benhura was raised by hismother. He excelled at the local primaryschool and at the age of ten, was sentto school in Harare where he lived withhis uncle. There his cousin, the mastersculptor Tapfuma Gutsa, introduced himto art and sculpture. Benhura began toassist his cousin and soon began creatinghis own works. Benhura sold his first pieceto architects at the age of 12. Many earlyformative years were spent at ChapunguSculpture Park.His bold work captures both physicaland emotional balance and movement. Hismain inspiration comes from nature, familyand his children. Benhura often harmoniouslycombines materials such as steel, wire andstone – which he selects for its luminosityand colour and carves and grinds forreconstruction. He has become worldrenowned for his striking plant and humanforms in this medium.Since the early 1990s, Benhura hasmaintained a rigorous exhibition schedulein Europe, Asia and America whichestablished and maintained internationalpricing standards for his highly sought-after sculpture. Benhura has exhibited inSweden, England (Yorkshire, Kew Gardens,Art Space), Scotland, Spain, the USA(Colorado, Santa Fe, Los Angeles, Atlanta),Germany (Dusseldorf, Sparkasse Wuppertal,Gauengaloch, Dortmund, Berlin, Hamburg,Hanover), Finland, Holland, Belgium,Denmark, Singapore, Australia, South Africa,and a permanent exhibition in ChapunguSculpture Park in Harare Zimbabwe.His notable achievements include:• Award of Distinction - Annual Mobil OilZimbabwe Competition 1997;• Judging the Women’s AnnualCompetition 1999;ZimbabweIcons
Best of Zimbabwe 33www.zimsculpt.comwww.african-millennium.comwww.natartszim.org• Representative of Zimbabwe at theStandard Bank National Arts Festival –South Africa;• Judging the Annual Mobil Oil Sponsoredcompetition for the National Gallery ofZimbabwe;• Workshops at Kirstenbosch BotanicalGardens - South Africa.He now works out of his studio in Greendale,Harare and is passing down his knowledgeand skill to many international artists andlocal apprentices.
Best of Zimbabwe34Oliver “Tuku” MtukudziInfluential Zimbabwean music legend Oliver “Tuku” Mtukudzi was born22 September, 1952 in Highfield, Harare as the oldest of seven children.ZimbabweIconswww.tukumusik.comwww.facebook.com/pages/Oliver-Mtukudzi-Fan-Page/He has won numerous National Arts MeritAwards (NAMAs) as an Outstanding Musicianand Personality. Mtukudzi has an HonoraryDegree from the University of Zimbabweand an Honorary Fine Arts Degree from theWomen’s University in Africa. He is a CulturalAmbassador for the Zimbabwe TourismAssociation and was titled Zimbabwe’sfirst UNICEF Goodwill Ambassador forEastern and Southern Africa in 2011. TheGovernment of Italy honoured Mtukudzi withthe prestigious Cavaliere of the Order ofMerit Award – equivalent to a Knighthood inEngland.Mtukudzi has also been involved in anumber of films, starting with the lead inJit in 1990. He starred in Neria in 1993 andmade the award-winning soundtrack. Heproduced the movie Sarawoga in 2009and also made the soundtrack. He hascontributed music to over 20 AIDS-relateddocumentaries screened worldwide.Mtukudzi is Zimbabwe’s biggestentertainer and creative mind of the lastthree decades. His compelling rhythms andeasy-on-the-ear melodies are matched withpolitically and socially relevant themes. Heis still committed to Zimbabwe’s live musicscene. His band, The Black Spirits, regularlyplay to audiences across his homeland.He has five children and twograndchildren. His late son Sam Mtukudziwas a successful musician. Oliver Mtukudzienjoys swimming in his guitar-shapedswimming pool.Mtukudzi joined the band “Wagon Wheels”in 1977. Their single, Dzandimomotera, wentgold. Mtukudzi’s first solo album under hisband “The Black Spirits” followed and wasalso a major success.Mtukudzi’s songwriting focuses on dailystruggles. He is known for his deep huskyvoice and lyrical talent. His recognisablevoice earned him a devoted followingacross Africa and the world. Mtukudzi hasperformed for large audiences on severaltours in the UK, US and Canada.From Zimbabwe’s KoreKore tribewith Nzou Samanyanga as his totem,Mtukudzi sings in Shona as wellas Ndebele and English. His innovativedistinctive musical style is created by afusion of elements of different musicaltraditions. Fans have dubbed this style as“Tuku Music”, which is now a notable genrein its own right.From 1978 to 2011, Mtukudzi releasedmultiple albums every year barring 2009,which is a total of 49 albums.
Best of Zimbabwe 35Sam LevyProminent Zimbabwean business mogul Sam Levy died at the age of 82 on the 5thof June 2012.Levy was a self-made businessman who built up his empire from scratch. He was also a proudZimbabwean, husband, father of four, and grandfather of seven. Born in Kwekwe Zimbabwe on9thOctober, 1929, Levy attended Prince Edward School.Levy was a visionary and sought to becomea pioneer in Zimbabwe business from earlyon. He has been described as a hard-working and principled man. As one ofthe biggest land developers in Zimbabwe,Levy owned the multi-billion-dollar SamLevy’s Village in Borrowdale, among otherbusiness empires in the country.In the 1960s, he was the founderand chairman of large supermarketgroup, Macey’s Stores Limited, andearned the nickname “Cut-price king”.He also owned a fruit farm in Nyangaand a farm near Lake Chivero, wherehe bred Beefmaster Cattle.In 1973, Levy bought Duly’s AngwaStreet property from London CountyProperties for $1,5-million, which wasreportedly the biggest property deal atthe time. Now called Ximex Mall, theproperty was redesigned to includea Macey’s discount store, butchery,bakery and other departments.In 1975, Levy stood in theSalisbury council elections and waselected councillor for Ward 8.He also introduced a new Americancattle breed to Africa for the firsttime. He once represented Zimbabwe(then Rhodesia) in three clay pigeonshooting internationals, winning withnational colours. In 1980, Levy won allthe top prizes in the National Carcasscompetition during the four agriculturalshows held at the time.Levy was a principled man whowas tough but fair. He had a verystrong sense of right and wrong andwas given the name “kanuchi” whichis the Shona word for a bee – workinghard for sweet success, but with asting.Despite his achievements in life,status and respect, he remainedhumble and treated all people equally.Levy was renowned for his vast insightand understanding. His logic andpracticality were key drivers in hisbusiness success. His positive attitudeand confidence made him one ofZimbabwe’s greatest business leaders.Not only was he a committedbusinessman, he was also very familyoriented. He always made time for hisfamily, friends, and loved ones. Hewas an honourable man who stuck tohis word, drawing on his impressivememory. His wisdom was evident inhis vast life and business experience,giving him the ability to solveproblems. His tenacity for life andbusiness was constantly reiterated inhis motto “don’t leave for tomorrowwhat you can do today”.In his travels, he always looked forideas and products to bring back toZimbabwe. He was passionate aboutZimbabwe and this passion droveeverything he did and inspired him inhis successes. Despite the challengesand the changing environments - hepersevered and invested more. Henever gave up on the country or itspeople. He created a legacy in thename of Zimbabwe. Sam Levy’slegacy lives on in Zimbabwe throughthe many lives he has affected.
Best of Zimbabwe36Pastor Bonnie DeuschleShe is a living legend not just in Zimbabwe but the world over. A tireless, energetic anddedicated pioneer, Pastor Bonnie Deuschle displays a fierce devotion to fulfilling God’spurpose in her life and the lives of others. Yet, if you were to ask her how or why shedoes it all, she would say, “It’s not about me. It’s up to me.”Her early musical heritage includes “FredWaring and the Pennsylvanians”, nationaldrum and bugle corps experience, “OralRoberts World Action Singers” and StudioWork in Los Angeles. However, she leftbehind her blossoming singing careerand her celebrity status as a former MissTulsa in the US, when she met and marriedPastor Tom Deuschle. As he was based inZimbabwe, she moved halfway around theworld to Africa, to serve God alongside herhusband.Over three decades later, BonnieDeuschle is: wife, mother of five,grandmother, co-founder of CelebrationMinistries International (CMI), pastor,musician, gospel artist, songwriter,restaurateur, author, educator, healthand wellness advocate and innovativepioneer. She cannot be contained withinthe boundaries of any normal label. Herlife’s work defies limitations. Responsiblefor an orphanage, overseeing a school,ZimbabweIconsspearheading a community centre, launchinga restaurant and so much more, she alsoco-laboured with her husband for 14 yearsto build a leading community and churchcentre within the region. However, with somany outstanding achievements she isknown best for her capacity to relate to theeveryday man. Coming from a divorcedhome, abandoned by her father who latercommitted suicide, surviving a debilitatinglung disease, persevering through economichardships and experiencing culturalmisunderstandings, she has overcomenumerous obstacles and endured more trialsthan many people would ever face.Rarely are church leaders recognisedfor changing lives past the four walls of thechurch. Yet, her fifteen album history andespecially the song, “Don’t Give Up”, havebeen celebrated by many Zimbabweans fortheir messages of hope and encouragementfor over 32 years.As she has continued to record inZimbabwe, new audiences have emergedthroughout surrounding countries respondingto the same message of God’s faithfulness.Out of this movement, the CelebrationChoir was birthed. In 2006, their increasinginfluence established on Bonnie’s platformas an artist and mentor, had reachedregional significance with hit song “Tambira”,eventually leading to a world tour promotingher eighth album—“Change the World”. Thiswas hardly surprising as Bonnie’s customis to include all of her children in everythingshe does; clearly seen in the album “Thisis Our Story” which featured all five of herchildren singing, performing, writing andrecording. In 2010, along with secondeldest son, Jonathan, she co-produced andwrote “Singing with the Angels”. Receivinglocal acclaim in early 2011, the album waspromoted on tour throughout Zimbabwe,Kenya and Zambia.In 2012, she boldly ventured to Italy with22 “Celebrated Children” violinists from theCelebration Ministries Children’s Shelter,where they performed in 16 locations, all ofthem travelling in an airplane for the first timein their lives. Although Bonnie is now beingrecognised for her work with this children’sorchestra, few people know about her otherministry to the destitute, elderly people,street children and the homeless. In her earlydays in Zimbabwe she often sang, ministeredto and clothed displaced Mozambicanrefugees in resettlement camps.
Best of Zimbabwe 37It is no wonder, then, that she was chosenas one of the top ten most influentialwomen in the country along with VicePresident of Zimbabwe, Joyce Mujuru. Shewas also named one of only five recipientshonoured as ‘Pioneers of Gospel Music’ inZimbabwe, Africa.Internationally, her music has beenmaking waves from the beginning of hercareer as a facilitator, artist and songwriter.To date she has led praise and worshipseminars in South Africa, Zambia, Australia,UK, Holland, Ukraine, Malaysia, Dubai andmany cities in America, Mauritius, Nigeria,Kenya and Zimbabwe. In 1986, ReinhardBonnke asked Bonnie to co-ordinatethe worship for his Fire Conference inHarare. Four years later she ministered atHarmony ’90, an international concert inJohannesburg, South Africa, attended bymore than 50,000 people.In 1993, Bonnie was invited to sing atthe inauguration tea for the ‘Sally MugabeFoundation’ (named after the late wife ofPresident Robert Mugabe). She sang thesong she had written for the ‘ZimbabweNational Anthem’ competition and receiveda standing ovation. In 1997, Bonnie wasprivileged to minister in song to 52 headsof state at the Organisation of African Unity(OAU) Summit.Meanwhile, on the home-front, shecreated, wrote, directed, produced, andperformed a massive Christmas musicalpageant, “Christmas Foretold” with over350 cast and crew. From 1992 to 1995,the show grew in acclaim, airing onnational television and documented as thepresident’s favourite Christmas production.This musical is now being produced atthe Celebration Centre for the first time inseventeen years.Bonnie has shared the stage with notableChristian artists such as Donnie McClurkin,Alvin Slaughter, Richard Roberts and manymore. She has also performed and recordedwith Zimbabwean superstar, Oliver Mtukudzi,the song “With You, With Me.” Ron Kenoly’salbum “Majesty”, produced by IntegrityMusic, included her song, “I Bow My Knee”.Cam Floria and the Continentals recordedhalf a dozen of her songs as did a Praise andWorship company in Australia. Most recently,her song, “Kingdom Procession”, was usedas a cover for the recently premiered ArthurBlessit biography motion picture. Her book,“The Great Connection” has been translatedinto French and received all over the world.Quoted in a recent magazine article,she described her musical pursuits: “Mypassion for music was birthed when I wasvery young. I am told I sang harmony before Icould talk, and whistled before I could walk.”However, she was later told by her musicteacher in junior school that she would neveramount to anything as a singer. In spite ofthe pain of those words, she perseveredand went on to receive many awards for hervocal and piano achievements.“I can say that there is only one thingthat I can take credit for – I have never givenup. Everything I have ever done has beenmet with incredible resistance, criticism andpersecution. All that’s been accomplished inmy life has been given by God, sown in faith,watered with nights of tears and cultivatedby years of prayers. My life’s message is:Don’t Give Up!”Summing up the contributions ofthis icon is best left to these words byinternational minister, Bishop VaughnMcLaughlin, “Because you have written somany songs, we have made a mistake ofcalling you a songwriter. However, the Lordrevealed to me you are not a songwriter butyour life is a song… you are a song.”
Best of Zimbabwe38Stephen MuzhingiComrades Marathon ChampionZimbabweIconsStephen Muzhingi, born in October 1975,is a Zimbabwean professional athletespecialising in Ultra Marathon and Marathonrunning. He previously ran a hair salon in hishome-city, Harare.He is a Triple Champion of ComradesMarathon in 2009, 2010, 2011. He wonthe 2009 Comrades Marathon with a timeof 05:23 – the second fastest time ever.In 2011, he became the first man in 23years to win the Comrades Marathon threesuccessive times – one of only three peopleto have done so.The Zimbabwean won the 2009 and2010 back-to-back down runs and 2011’sup run and is still supremely confident ofa fourth victory in 2013 in the 89km UltraMarathon that starts at 5.30am in Durbanand officially ends 12 hours later at 5.30pmin Pietermaritzburg. He states that 2013 ishis year.Muzhingi has completed eight ComradesMarathons With five Top 10 places (Gold) –known as The Ultimate Human race.The night before the start of the 2012Comrades Marathon dealt a major blow toStephen. A personal family crisis arose andhe was not able to sleep at all due to hisconcern and worry. Due to the lack of rest hewas not able to perform at his best, and at apoint a consideration was given to withdrawfrom the race before it even started.But as he has commitments to hissponsors and to the race as Defendingchampion it was decided that he would runthe race.This is testament to the man and hisCharacter and what sets him apart from therest and makes him a champion. It is simplyamazing that he was able to finish the race,let alone in sixth position.Two Oceans MarathonMuzhingi won the 2012 Two Oceans UltraMarathon, held annually in Cape Town,South Africa. He was confident of a betterperformance than 2011 when he finishedfifth in the scenic 56km race in CapeTown. His goal was simply to try andimprove on his time – which he says, ishis goal for every event. He completed therace in 03:08. Some believed that the wincost him a victory at the 2012 ComradesMarathon.He boasts four Gold Medals for the TwoOceans Marathon and has won many racesat 42.2km and 50km.Muzhingi’s wife is Erina and they have ayoung son, Methane, as well as a new baby.
Best of Zimbabwe 39Peter NdlovuZimbabwe’s football legend.Town in 2000, he moved to SheffieldUnited in February 2001.Out of his 106 appearances forBirmingham City between 1997 and 2001,Ndlovu scored 23 goals. He then playedfor Sheffield United in 135 appearancesbetween 2001 and 2004 with 25 goalsbefore joining the South African Premiership.From 2004 to 2008 he had 81 appearancesfor Mamelodi Sundowns with 20 goals andthen joined Thanda Royal Zulu for the 2008to 2009 seasons.On the pitch he was known for his swiftand fearless tackle, dribbling ability, coolmaturity, precision and good balance. Hisdazzling ability was mesmerising, earninghim the nickname ‘The Flying Elephant’ withthe British Press and saw him likened toGeorge Best by commentators. Off the pitchhe was easily liked with a playful spirit.In total, Ndlovu scored more than90 goals (many memorable) during his12 seasons and 338 appearances in theEnglish football league.As captain, he led his nation toqualification for their first African Cup ofNations in 2004 in Tunisia and scored threebrilliant goals in the tournament. He alsocontributed to their second appearance atthe 2006 tournament in Egypt.Ndlovu is regarded as the best playerfor the Zimbabwe national team along withNorman Mapeza and former Liverpoolgoalkeeper Bruce Grobbelaar.Ndlovu came back to Zimbabwe fromSouth Africa in 2010 and currently livesin Harare. He played for Zimbabwe’s firstdivision side Highfield United and thenloaned to Zimbabwe’s premier team sideBlack Mambas.Now retired after an illustrious footballcareer with 100 international games, Ndlovuhas left a multitude of career memorieshome and abroad. He is the current longestserving African player in the UK and holdsthe longest career with national team theWarriors as their highest goal scorer.His 15 years and 32 goals with theWarriors included eight in World CupQualifiers, three in African Nations CupFinals, and 16 in African Cup of NationsQualifiers. He is considered by some to bethe most skilled African striker.In 1997 Peter got married to SouthAfrican singer Sharon Dee but they divorcedin 2003 after his long stint in England. Theyhave two children.Zimbabwean football is synonymous withthe name Peter Ndlovu. Ndlovu was bornto Abigail Mary Nyoni on 25 February 1973in Bulawayo, Rhodesia (now Zimbabwe).Ndlovu is the seventh of eleven siblings. Hisbrothers, Adam and Madinda, also becameinternational players. They played on thestreets of Makokoba, Bulawayo, where theygrew up.He attended Lotshe Primary Schooland then Mzilikazi High School where heexplored his early football skills. In 1989,together with his childhood friend BenjaminNkhonjera who is another Highlanders andWarriors great, Ndlovu guided Mzilikazi HighSchool into winning a nationwide Coca-Cola Cup. Peter came into internationalrecognition as an Under-23 player at the AllAfrica games in Egypt.The striker was first spotted by JohnSillet, then Manager of Coventry City, beforehe was officially signed by Terry Butcherwith the club after leaving his Zimbabweanhome club, Highlanders in July 1991 at theage of 18.He quickly warmed the hearts of fansafter scoring away at Arsenal and then thewinning goal against Aston Villa four monthsafter his signing. His time at CoventryCity from 1991 to 1997 stands out in hiscareer with 176 appearances and 39 goals.Here his flare became recognisable with asignature piece resulting in a goal againstNorwich City, earning him the Match ofthe Day ‘Goal of the month’ honours forSeptember.Ndlovu scored some memorable goalsfor the Sky Blues (Coventry City) duringthe 1994/1995 period - becoming the firstaway player to secure a hat-trick at Anfieldfor 30 years. The Sky Blues reportedlyturned down a then-massive £4-million offerfrom Arsenal for Ndlovu at the end of the1994 season. Peter Ndlovu is well placed atthe top of the Coventry City goal-scorers’table and would unquestionably feature on alist of the clubs greatest ever goals.He was affectionately known as‘Nuddy’ by Coventry City fans and as ‘The‘Bulawayo Bullet’ by the media.Ndlovu signed with Trevor Francisat Birmingham City in July 1997, for a feeof £1.6-million. His traditional style helpedpropel the Blues to two successive playoffappearances in Nationwide Division One.After spending time on loan for Huddersfield
Best of Zimbabwe40Kirsty CoventryZimbabwe’s Olympic Queen of the Waters.Zimbabwean swimmer and world recordholder, Kirsty Leigh Coventry, was born on16 September 1983 in Harare, Zimbabwe.Coventry attended Dominican Convent HighSchool in Harare. In 2000, at the age of 16,she qualified for the Sydney Olympics andbecame the first Zimbabwean swimmer toreach the semifinals at the Olympics.Coventry received a full swimmingscholarship to Auburn University in Alabama,USA and swam competitively for them. Shewas: Team Captain of the Auburn UniversitySwim Team, 2004/05; a Member of theAuburn University Three-Time NationalChampionship Team 2002, 2003, 2004; aMember of the Auburn University Three-TimeSouth Eastern Conference ChampionshipTeam 2003, 2004, 2005; the NCAA FemaleSwimmer of the year 2005; the SEC FemaleSwimmer of the year, 2004, 2005; theNational Honda Award Winner for Swimming2005; and won seven NCAA Titles and 14SEC Titles (2001-2005). She spent five yearsthere completing her Degree in Hospitalitywith a Minor in Business.Coventry swam for her country in the2004 Summer Olympics in Athens, Greece,winning three Olympic medals: gold, silver,and bronze.In the 2008 Summer Olympics inBeijing she won four medals: gold and threesilver. She subsequently won the heartsof Zimbabweans and became a nationaltreasure. Coventry was awarded US$100,000by President Mugabe for her success at the2008 Olympics and she gave a portion of themoney to charity.In 2008, Coventry broke her first worldrecord in the 200m backstroke at theMissouri Grand Prix by beating the secondoldest swimming record with a time of2:06:39. She is the third woman in historyto break the 1:00 minute barrier in the 100mbackstroke, and the second to break the59-second barrier.Career highlights:• World Champion and world record holder,200m Backstroke, World Championships2009, Rome, Italy;• Olympic Gold and Three Silver medals,Olympic Games, Beijing, China, 2008;• World Record Holder in the 200mBackstroke 2008/2009/2010;• World Record Holder in the 100mBackstroke 2008-2009;• Four-Time World Short CourseZimbabweIcons
Best of Zimbabwe 41www.kirstycoventry.orgChampion, Manchester, England, 2008;• Short Course World Record Holderin the 200m Individual Medley, 200mBackstroke and 400m Individual Medley,2008;• Two-Time Silver Medallist, WorldChampionships, Melbourne, Australia,2007;• Seven-Time Gold Medallist, All AfricanGames, Algeria, 2007;• Two-Time World Champion andTwo-Time Silver Medallist, WorldChampionships, Montreal, Canada, 2005;• Overall Female Swimmer of the meet,World Championships, Montreal, Canada,2005;• Olympic Gold, Silver and BronzeMedallist, Olympic Games, Athens,Greece, 2004;• Proclaimed Honorary Citizen of Athens,Greece, By Mayor Dora Bakoyannis2004;• Gold Medallist, Common Wealth Games,Manchester, England, 2002;• Zimbabwe Sportsperson of the year2002, 2004, 2005;• Zimbabwe Sportswomen of the year2002, 2004, 2005;• African swimmer of the year 2004, 2005,2007, 2008, 2009.Kirsty Coventry has just received an Awardas Swimming World Magazine’s FemaleAfrican Swimmer Of The Year 2012.After her College career, she moved with hercoach to Austin Texas where she has trainedfor the last three years. She has decided tomove to Johannesburg to be closer to homewhere she can have a bigger positive impacton young athletes wanting to follow theirOlympic Dreams.
Best of Zimbabwe42Cricket in ZimbabweUp until 1999, Zimbabwe was predominantly a football loving country, which wasperfectly understandable given the fact that in the early nineties, the dream team(as they were then known) were a real force to be reckoned with.watch something other than their belovedfootball.But the 1999 Cricket World Cupwhich was held in England, showed thefirst signs of a football crazy countryslowly beginning to explore new sportingavenues, thanks to the introduction ofsatellite television which was becomingeasier to obtain. Zimbabwe had their bestWorld Cup to date as they dispatchedKenya and then had wins over India as wellas tournament favourites, South Africa.Beating South Africa – who alwaysreferred to Zimbabwe as their little brothers– allowed Zimbabwe, who was captainedby Alistair Campbell and coached by DavidHoughton who was arguably Zimbabwe’sbest coach, to qualify for the next roundwhich was known as the super sixes.This comprised of the top three countriesfrom their respective groups playing eachother.Although Zimbabwe were unable to winanother game in the tournament, playerssuch as the Flower brothers Andy andGrant, Heath Streak, Neil Johnson andHenry Olonga, captured the minds andimaginations of thousands of previouslydisadvantaged children; so much so thatwhen driving through the high density areas,clusters of children could be seen playingcricket and trying to emulate their heroes.What made it even more special, wasthe fact that the children weren’t all tryingto be Henry Olonga; instead, many of theenthusiastic youngsters were striving tofollow in the footsteps of the likes of AndyFlower, Heath Streak, as well as the bigchicken farmer Eddo Brandes.On the field of play, Zimbabwe achievedsuccess and a certain amount of recognitionfrom other test playing nations a great dealearlier than the 1999 World Cup.In fact, Zimbabwe made a spectacularWorld Cup debut back in 1983 when theybeat Australia by 13 runs and then recordeda nine run win over England in Australia.The country’s consistently goodperformances at first-class level finallyconvinced the international cricket councilto seriously consider granting Zimbabwefull-test status; and when a vote was putforward, seven of the eight test playingnations agreed that Zimbabwe was readyto be enrolled into cricket’s test family.Although Zimbabwe’s first test againsta full-strength Indian team ended in a draw,there were many positives to take awayfrom a match which most people believedwould have been over in three days.Captain David Houghton led from thefront with a responsibly manufacturedinnings of 121, while there were alsocontributions by Grant Flower who madea painstaking but invaluable 82, AndyFlower also chipped in with a solid 59 asZimbabwe posted a more than impressivetotal of 456.Other sports enjoy a much lesser following- and cricket in particular was mainlyplayed and watched by the minority whitepopulation.In a way, this may also be due to thefact that the lesser sports such as crickethardly got any airtime on local televisionor radio. This meant that many peoplewere somewhat sceptical and possiblya little afraid to venture out and try to
Best of Zimbabwe 43Zimbabwe’s first test victory came threeyears later when they beat Pakistan by anincredible innings and 65 runs, thanks to amonumental effort by the Flower brothers -whose fourth wicket partnership of 269, stillto this day, remains the highest partnershipbetween two brothers in test cricket.Although most people would rememberthat particular test as Zimbabwe’s maidentest win, others will also remember it as thedebut of the country’s first black player.The 18-year-old fast bowler HenryOlonga made Zimbabwean history when hebecame the first black player to represent thecountry in a test match. He also contributedin Pakistan’s first innings when he got theearly breakthrough.The 1996/97 season was a memorableseason for Zimbabwe as they causedanother upset when they beat England in athree match one day international series.It was especially the third and final gamethat will always be remembered, thanksto big Eddo Brandes who ripped throughEngland’s top five batsmen, taking a careerbest 5/28 from his 10 overs, which alsoincluded a hat-trick.When the West Indies toured Zimbabweback in July 2001, most cricket lovers wouldhave been looking forward to witnessing thebatting sensation Brian Lara. Lara was one ofthe world’s most flamboyant and captivatingleft-handed batsmen who many youngcricketers looked up to.But Lara sadly had to return homeafter an injury in a one day warm upmatch against Zimbabwe country districtsand many fans would have been bitterlydisappointed by Lara’s early and untimelydeparture, so to speak.But what nobody counted on, was a youngright-handed batsman by the name ofHamilton Masakadza who entered not onlyZimbabwe’s cricketing history books, butbriefly held the record of being the youngestbatsman to get a century on test debut.Zimbabwe were badly outplayed in thefirst test against the West Indies and aftera poor performance in the first innings ofthe second and final test, it appeared thatanother heavy defeat was on the cards.Zimbabwe had a substantial first inningsdeficit with key player Andy Flower, who atthe time was the world’s number one rankedtest batsman, missing due to a broken finger.Few gave Zimbabwe any hope of lasting outthe final two days.But Hamilton Masakadza rewrote thehistory books when he made a match-saving117 which, alongside good contributionsfrom Andy Blignaut, Heath Streak and AlistairCampbell, ensured that Zimbabwe would notlose the test match.Very few people understood the truesignificance of Masakadza’s century. Yes,he had achieved a wonderful record that willlive on in the minds of all cricket lovers formany years to come; but Masakadza moreimportantly proved to thousands of childrenliving in the high-density suburbs that cricketcould be played by everybody.Not only could it be played by everybody,but he also proved to these awe-inspiredchildren that through hard work, self beliefand dedication, it was possible to competeagainst the world’s very best.The likes of Hamilton Masakadza,Tatenda Taibu, Henry Olonga and manymore, opened the door for a number ofyoung black players to come up through theranks and to make their presence known atall levels of cricket.Zimbabwe may no longer be the teamthey used to be, but they have a great dealto be proud of.www.zimcricket.org
Best of Zimbabwe44Chapter 1Travel and TourismTHE NEW SPIRIT OF AFRICAPIONEER IN AFRICAN AVIATION
Best of Zimbabwe46Ministry of Tourism and HospitalityIndustry ZimbabweDeveloping Zimbabwe into a world-class tourism destination.MissionTo facilitate the delivery of high-quality,sustainable tourism products and servicesthat contribute to the economic developmentof Zimbabwe.The Ministry of Tourism and HospitalityIndustry was created in 2009 after thecountry’s leadership realised the importanceof tourism for the development of thecountry’s economy.The creation of a stand-alone Ministryof Tourism and Hospitality Industry is amanifestation of the country’s leadership toensure a synergistic relationship betweengovernment and the private sector.The Permanent Secretary, supportedby management staff in the directorates ofDomestic Tourism, International Tourism,Research and Development, and Finance,Administration and Human Resources, leadsthe Ministry.Victoria Falls - One of the mostspectacular natural wonders of the worldWithout doubt, the Victoria Falls constitutesone of the most spectacular natural wondersof the world - where one can gaze at themighty Zambezi flowing, broad and placid,to a basalt lip 1700m wide before taking aplunge into the frothy chasm of the gorgebelow. This is the world’s largest sheet offalling water, yet although fame has spreadfar and wide the site has been tastefullypreserved. There is far more to do at theVictoria Falls than to marvel at the Fallsthemselves. Upstream, the Zambezi playshost to the famous ‘sundowner’ cruises towatch the local wildlife.Below the Falls is quite a differentexperience. For the courageous, the rapidsdownstream offer some of the most thrillingwhite-water rafting anywhere in the world.Several companies now offer one-day andtwo-day trips, while the more adventurouscan take a week-long journey all the way tothe mouth of Lake Kariba.There is also a spectacular excursion tobe made on foot. The Rainforest on the lipof the chasm opposite the Falls is a uniqueswathe of dense tropical vegetation whichthrives on the spray thrown up throughoutthe year. A well-kept path takes tourists ona walk through the forest, with occasionaldiversions to viewing points for the Fallsthemselves.To absorb all these experiences can takemany days, and Victoria Falls is not short ofexcellent hotel facilities. The Victoria FallsHotel, built in 1904, is still one of the mostromantic in the country - an opulent buildingin the grandest of colonial styles occupying aprime view of the site.Many of the hotels offer a choice ofevening sustenance: a splendid buffet
Best of Zimbabwe 47under the stars, with the sound of the Fallsrumbling in the distance, or a sumptuousdinner in their restaurants. After supper,there’s a fabulous display of traditionaldancing to be seen.But people do not come to the VictoriaFalls for holidays alone. There are alsosuperb conference facilities, offeringdelegates a remarkable experience of Africato complement the business of the day.Kariba - Africa’s best kept secretKariba is no less entrancing for being anartificial lake. Sandwiched between Zambiato the north and Zimbabwe to the south, itwas created when the flow of the mightyZambezi River was harnessed at KaribaDam to generate hydroelectricity for bothcountries. The construction of the dam andthe power station beneath it remains one ofthe most spectacular feats of engineering
Best of Zimbabwe48ever undertaken in Africa. Today, Lake Karibais the third-largest man-made reservoir inthe world; its 2000km shoreline creating aspectacular variety of estuaries that spill intothe surrounding bush.The lake is studded with islands andfringed by mountains. Of the forests thatgrace the shoreline, the most intriguing is atMatusadona National Park. Here is a half-submerged mopane forest, still standingforty years after the valley was flooded,thousands of branches reaching naked intothe sky from their watery grave.One way to see the lake is to hire aboat. Its thousands of inlets and islandscan occupy the sensitive visitor for severaldays. A wide variety of luxury cruisers areavailable for charter, but for those on a morelimited budget, humbler craft can be hiredfor a single day tour. Equally satisfying is toexplore the shoreline from a game-viewingvehicle.Eastern Highlands - A striking string ofmountains of rugged beautyMain roads in the three beautiful mountainranges are smooth, scenic and wonderfullytraffic-free. North of Mutare, the elegantprovincial capital, the wooded Nyanga rangeis patched with emerald green tea estatesand the sparkle of waterfalls. Nyanganiis the highest mountain in Zimbabwe(2593m) and the alpine air is ideal for hiking,fishing and riding, with golf at the luxuriousNyanga hotels. South of Mutare, theBvumba gardens are a rewarding visit withspectacular views into Mozambique and anideally situated hotel.The Chimanimani range offers ruggedwalks, waterfalls and pools with puremountain air and spring water. Further southare the immensely tall indigenous trees of thelow-altitude rainforest.Great Zimbabwe - The ancient city whichhas given the modern nation its nameZimbabweans are rightly proud of the ancientcity which has given the modern nationits name. Great Zimbabwe, a sprawlingarchipelago of carefully hewn stone, isconclusive evidence of a burgeoning Africancivilisation which reached its apex longbefore the arrival of Europeans. Moderndating techniques indicate that the city wasstarted around AD 1200, and lasted some300 to 400 years before it was abandoned.Today the visitor can stay at a first-classhotel on the perimeter of the site and whenthe day’s rambling around the ruins are over,relax in the swimming pool before enjoyingan excellent evening meal to the soundof musicians playing on traditional Shonainstruments. Masvingo town, 28km from thisnational shrine, is the provincial capital, acommercial and industrial centre, with hotelsand other facilities for the tourist.But it would be a great mistake to thinkthat Great Zimbabwe is the only historical
Best of Zimbabwe 49site worth visiting in the country. Just outsideBulawayo is the ancient capital of Khami,while in Midlands Province, the younger ruinsat Regina, Dhlo Dhlo and Nalatale portraythe true extent of the country’s pre-colonialcivilisation.Impressive as they are, these sitesare by no means the oldest evidence ofhuman habitation. From one end of thecountry to the other, rock paintings can befound dating as far back as 30,000 years.Zimbabwe’s ancient rock art enjoys aworldwide reputation and demonstrates theclose relationship which prehistoric Africansfelt with the animal kingdom. Buffalo, zebra,kudu, elephant and rhino are all shown inabundance, reflecting a preoccupation withwildlife which echoes down the centuries,finding its latest manifestation in the touristslucky enough to experience the rich andvaried wonders of this truly amazing land.Hwange national parksHwange National Park is a huge slice ofZimbabwe which has been set aside purelyfor the purpose of conserving wildlife in itsnatural habitat. With a land area of morethan 14,000 sq km, Hwange boasts over 100different species of animal and 400 speciesof bird - a concentration which makes thisNational Park one of the finest in the world.Hwange is also one of the few great elephantsanctuaries left in Africa. Herds of up to 100can be seen finding their way to the wateringholes at dusk.Accommodation in the park is providedby three camps: Main Camp, Sinamatellaand Robins Camp, where the visitor canstay in lodges, chalets, tents or caravans.A 482km network of game viewing roadsleads the visitor to some of the greatestconcentrations of game in the world.Safari operators at Hwange offer day andmoonlight trips which, during the dry monthsThe Secretary for Tourism andHospitality IndustryTourism House9th Floor55 Samora Machel AvenueHarare, ZimbabwePhone: +263 4 770897/ 759391www.tourism.gov.zwfrom July to October, offer all the game onecould ever hope to see.Tourism PoliciesIn line with International best practices,the Ministry of Tourism and HospitalityIndustry adopted the consultative approachof formulating the National Tourism Policyas prescribed by the United Nations WorldTourism Organisation (UNWTO).The Ministry also engaged Governmentline Ministries, a number of whom are keyenablers of Tourism in coming up withthis policy to ensure synchronisation ofcross-cutting issues affecting tourism withexisting Government Policies. The Policydocument was also benchmarked locallywith other line Ministries’ Policy documentsand also regionally and internationally toensure that the content and formulationprocess met international best practices.Policy principles enunciated in the UNWTOGlobal Code of Ethics for Tourism have alsobeen incorporated into the Tourism Policyto facilitate their implementation for thedevelopment of Tourism in Zimbabwe.Tourism CalendarZimbabwe International Travel Expo (AnnualEvent - October of every year)World Tourism Day (Annual Event -September of every year)Zimbabwe Council for Tourism Congress(ZCT Congress - Annual Event)
Best of Zimbabwe50Zimbabwe’s National ParksBreathtaking, spectacular, iconic, remote, peaceful, emotive, wild, and rugged - are justsome of the words used to describe Zimbabwe’s wild areas; spoilt for choice because ofthe diversity of wildlife, natural resources and physical landscapes.Zimbabwe’s National Parks offer spaceand a certain wilderness character that isespecially alluring to those who love Africa.Africa’s uniqueness is aptly captured inZimbabwe’s wilderness. Zimbabwe offersa variety of wildlife from Hwange NationalPark through to Mana Pools National Parkand finally to Gonarezhou National Park.The birdlife, animal life, plant life and thediversity thereof, create an indelible Eden-like panorama. Three of Zimbabwe’s NationalParks have World Heritage site status inrecognition of the uniqueness and beautyassociated with the Parks.Victoria Falls National ParkFrom humble, insignificant and inauspiciousbeginnings in north western Zambia, to oneof the most magnificent waterfalls in theworld, the Victoria Falls are 1.7 kilometreswide. Nearly 550 million litres of watercascade 70 to 108 metres into the chasmbelow every minute during the ZambeziVictoria FallsVictoria Falls
Best of Zimbabwe 51River’s peak flow. Victoria Falls is made offive different waterfalls. Four of these arein Zimbabwe: The Devil’s Cataract, MainFalls, Rainbow Falls and Horseshoe Falls.The other, The Eastern Cataract, is in thebordering country of Zambia.According to David Livingstone thiswas, “the most wonderful sight (he) hadwitnessed in Africa”. Not only does thefalling sheet of water present one of thefinest natural spectacles in the world, butthe Zambezi River offers one of the mostdiversified adventure tourism products in theworld. David Livingstone was the first non-indigenous person to see and write about theVictoria Falls. Enchanted by the sheer beautyof the Victoria Falls, he went on to describe“scenes so lovely (they) must have beengazed on by angels in their flight”.Victoria Falls is situated on the westerntip of Zimbabwe. The Falls, known bythe local Kololo tribe as Mosi oa Tunyameaning the smoke that thunders, is oneof the ‘Seven Natural Wonders of theWorld’ and one of the largest and mostspectacular waterfalls on earth. You will seethe ‘smoke’ from kilometres away as youenter the Victoria Falls town either by airor road. It appears like a fine smoke risingfrom the gorges and one would be forgivenfor thinking that there was a burning firesomewhere. As you draw closer, the soundsbegin to be audible, at first seeming likea consistent but low thunder, becoming abolder rolling thunder up close. Witnessingthe ‘smoke’ or spray rising is phenomenal.The ‘Rainforest’, as the Victoria FallsNational Park is affectionately known,mimics a typical tropical rainforest in manyrespects. From the everyday spray, whichturns into heavy showers in most parts ofthe park, to the ecology of the Park, whichincludes typical tropical rainforest vegetation,it is easy to understand the ‘Rainforest’nickname.Lake KaribaAlso known as ‘Zimbabwe’s Riviera’, it wascreated by the construction of the KaribaDam in the 1950s. Lake Kariba is among thefour largest man-made lakes in the world andthe second largest in Africa. The shoreline isover 2,000 kilometres long. Kariba is home tonumerous species of flora and fauna and isan exciting and unique safari destination.The Matusadonha National Park is locatedon the shores of Lake Kariba and severalfine lodges and resorts are located there.Kariba Recreational Park is based around theZambezi River, which was initially dammedso as to build a hydroelectricity generationutility for the benefit of both Zimbabwe andZambia. The dam wall with six floodgateswas built between 1955 and 1959 and is128 metres high and 617 metres wide. TheLake KaribaLake Kariba
Best of Zimbabwe52and built by a constructor called Impresitfrom Italy. There are many stories that areput forward to explain the name Kariba.Some elders in the area note that near thedam wall lies a rock which resembles atraditional stone trap known as ‘riva’ - hence‘Kariva’ which was later mispronouncedby the Europeans as Kariba. The rock wasnamed ‘Kariva’ due to the fact that when theriver flooded, the rock trapped water whichmade it difficult for the locals who oftencrossed the river to return to either side ofthe Zambezi.Matusadona National ParkMatusadona National Park is situated on theshores of Lake Kariba and was proclaimeda non-hunting area on 7 November 1958before the dam was built. It became a Game Reserve in 1963 and aNational Park in 1975. It covers 1,400 squarekilometres of diverse flora and fauna.With the lake came ecological changes.It contributed greatly to the increase of largemammal populations in the area, especiallyelephant and buffalo. New grasses provideda ready food source for buffalo, waterbuck,zebra, and impala - and with them camethe predators. Matusadonha is an IntensiveProtection Zone (IPZ) and home to severalrelocated rhinoceros. The southern boundary of the Park isthe Omay communal land, the northernboundary is the lakeshore, the easternboundary is Sanyati Gorge, and the westernboundary is the Ume River.Matusadona has three distinct ecologicalareas: the lake and shoreline grassland;the Zambezi Valley floor of thick jesse andmopane woodland; and the escarpment areaof Julbernadia and Brachystegia woodlands. The Park has a campsite at Tashinga onthe lake shore. There is a smaller campsiteat Sanyati. Changachirere Campsite is anexclusive campsite catering for one party of10. There are also two undeveloped bushcamp sites at Jenje and Kanjedza. Exclusivecampsites include Ume, Muuyu, Mbalabala,Maronga, and Kautsiga on the escarpment.Matusadona offers the adventure ofthe extreme wild, hiking and escarpmentclimbing, game viewing along the lakelake is 282 kilometres long at full level and32 kilometres across at its widest point; 116metres deep and covers an area of 5,180square kilometres of what was once theGwembe trough. The weight of the watertotals 177 million tonnes and when all sixfloodgates opened, over 91,500 cubicmetres (300,000 cubic feet) of water wouldsurge into the river per second! Duringconstruction of the dam, 86 men perishedand a church has since been constructedas a memorial to them. The dam wall wasdesigned by Andre Coyne, a Frenchman,MatusadonaMatusadona
Best of Zimbabwe 53shoreline on houseboats, fishing, birdwatching in the breathtaking Sanyati Gorge,game drives, and boating and canoeingsafaris.Chizarira National ParkChizarira National Park is situated ontop of the great Zambezi Escarpment inthe north western part of Zimbabwe -overlooking the mighty Zambezi Valleyand the upper waters of Lake Kariba.With 192,000 hectares of wild,untouched flora and fauna, this remotepark is endowed with magnificent gorges,plateaus and floodplains. The tranquillityand rugged beauty of Chizarira NationalPark is unequalled.Chizarira takes its name from theword “sijalila” meaning “great barrier” inthe local Tonga dialect. The magnificentrange of mountains which are part of theZambezi Escarpment, form the Park’swestern border and offer challenginghiking and spectacular views of the valleybelow. Due to the presence of large gameand predators, visitors are only allowedto walk under the supervision andprotection of an experienced guide.Chizarira is ideal for 4x4 enthusiastswith its broken terrain of untamed gorgesand hills. There are many challengingroads and tracks which lead to hiddengorges, spectacular viewpoints and richlyvegetated natural springs.The bigger game species includeelephant, lion, leopard and buffalo.Chizarira offers an abundance ofunique bird life and several hundredsof species have been sighted.Chizarira National Park has sevenexclusive rustic bush camps forreal wildlife enthusiasts. Each of thecamps is usually limited to a partyof 12. These include: Mucheni ViewCamp on the edge of the ZambeziEscarpment; Mucheni Gorge Campperched atop a beautiful gorge; ThePlatform overlooking a watering holepopular with a variety of animals;Busi Camp surrounded by miles ofuntamed wilderness on the Busi River;Kaswiswi Camps on the confluence ofthe Kaswiswi and Rwizilukulu Rivers;and Mabola Camp on the banks of thesmall Mucheni River and below theManzituba Spring.Chizarira offers excellent gameviewing and bird watching in a uniquewilderness experience with a variety ofguided trails.Chizarira National ParkChizarira National Park
Best of Zimbabwe54Hwange National ParkNamed after a local Nhanzwa chief,Hwange National Park is the largest Parkin Zimbabwe occupying roughly 14,650square kilometres. It is located in thenorthwest corner of the country aboutone hour south of the Mighty VictoriaFalls.It became the royal hunting ground tothe Ndebele warrior-king, Mzilikazi in theearly 19th Century and was set aside asa National Park in 1929. Hwange boastsa tremendous selection of wildlife withover 100 species of mammals and nearly400 bird species recorded. The elephantsof Hwange are world famous and thePark’s elephant population is one of thelargest in the world. The Park has threedistinctive Camps and administrativeoffices at Robins, Sinamatella and thelargest one at Main Camp.Hwange National ParkHwange National ParkHwange National Park
Best of Zimbabwe 55Matobo National Park - UNESCO NaturalWorld Heritage SiteMatobo National Park occupies 44,500hectares. Established in 1953, the Park wasawarded Unesco World Heritage Status inJune 2003.The Park includes an Intensive ProtectionZone where large populations of Black andWhite Rhinoceros are successfully breeding.The Park offers a diverse package of touristattractions and activities.The park is situated in the magnificentMatobo Hills, a range of domes, spires andbalancing rock formations which have beenhewn out of the solid granite plateau throughmillions of years of erosion and weathering.The majestic and rugged terrain of the parkis a hiker’s paradise and the diversity of thevegetation supports a wide range of wildlife.Matobo, meaning ‘bald heads’, wasthe name chosen for the area by the greatNdebele King, Mzilikazi. He is buried in theMatobo Hills just a short distance from thepark.Matobo National Park is also the siteof the grave of Cecil John Rhodes. He isburied at the summit of Malindidzimu – ‘hillof benevolent spirits’. He referred to this hillas having a ‘View of the World’. A short walkfrom the parking lot will lead the visitor tohis grave, which is carved out of the solidgranite hill and surrounded by a naturalamphitheatre of massive boulders. TheMatobo area has great spiritual and culturalsignificance to the local people and there aremany sites within the park where importantceremonies still take place.The Park is home to a wide variety ofanimal species including black and whiterhinoceros, zebra, wildebeest, giraffe, kudu,eland, sable, klipspringer, leopard, hyena,cheetah, hippo, warthog, rock dassies,waterbuck, wildcat, springhare, commonduiker, crocodiles, baboons and monkeys.The richness of the Park can also beseen from the diverse birdlife. The park isfamous for its large concentration of blackeagles, which can be seen perched atopthe rock formations or soaring along thecliffs in search of prey. Bird species that canbe found include: fish eagle, martial eagle,francolin, secretary bird, weaver, pied crowand Egyptian goose.Fish species readily found in this Parkinclude bass, bottle fish, bream, catfish androbustus.Matobo National Park has a mixed typeof vegetation that ranges from Mopane,Acacia species, Brachstegia in other areas,Fig trees, Azanza species, Ziziphus species,Strychnos species and Terminalia species.Gonarezhou National ParkGonarezhou National Park is situated in thesouth eastern Lowveld of Zimbabwe andcovers an area in excess of 5,000 squarekilometres. ‘Gonarezhou’, meaning ‘Place ofmany Elephants’, is an extremely scenic Parkfull of rugged and beautiful landscapes.Alternative folklore suggests the placewas named for the herbalists who wouldstock their medicines in tusks (known asMatobo National ParkMatobo National Park Matobo National Park
Best of Zimbabwe56‘gona’ in the Shona language).Three major rivers, Save, Runde andMwenezi, cut their courses through thePark; forming pools and natural oasesfrom which hundreds of species of birds,wildlife and fish gather to feed and drink.As its name implies, Gonarezhou isfamous for its elephants, and many ofthe largest tusked elephants in the regionmay be found within the Park.The Great Limpopo Transfrontier Park(GLTP)Gonarezhou National Park is part ofthe Great Limpopo Transfrontier Park(GLTP), a massive Pan-African Park thatincludes South Africa’s famed KrugerNational Park and Mozambique’s Gaza.This huge area is set to become one ofthe finest ‘peace parks’ in the world andis dedicated to conservation, biodiversityand the economic development of thesurrounding local communities. The vastand diverse nature of the mega-park willprovide world-class eco-tourism to thevisitor and strive to re-establish historicalanimal migration routes and fragileregional ecosystems.The combined Park will include morethan 500 species of birds, 147 speciesof mammals, at least 116 species ofreptiles, 34 species of frogs and 49species of fish.Lion, leopard, cheetah (including therare king cheetah), buffalo, giraffe, zebraand many species of large antelope arealso present within the Park. The rarenyala and smaller suni are two of thehighlights of the Park’s smaller antelopes.In addition, hundreds of species of birdsmay be spotted in the Park. Uniquespecies of aquatic wildlife such as theZambezi Shark, Freshwater Goby, BlackBream and the unique turquoise killifishcan be seen within the Park’s rivers andpools.Gonarezhou National ParkGonarezhou National ParkGonarezhou National ParkMana Pools National Park
Best of Zimbabwe 57Mana Pools National ParkMana Pools National Park is synonymouswith the Zambezi River, elephants, lions,remoteness and wilderness. This uniquepark is a World Heritage Site, based on itswildness and beauty; as well as its widerange of large mammals and over 350 birdspecies and aquatic wildlife. Mana Pools isone of Zimbabwe’s most popular parks, andit is easy to see why it falls into this profile.The name ‘Mana’ means ‘four’ in thelocal Shona language. This applies to thefour large pools inland from the ZambeziRiver. These pools are the remnant ox-bow lakes that the Zambezi River carvedout thousands of years ago as it changedits course northwards. Hippopotamus,crocodiles and a wide variety of aquatic birdsare associated with the pools. Long Poolis the largest of the four pools, extendingsome six kilometres in a west-east direction.This pool has a large population of hipposand crocodiles and is a favourite for thelarge herds of elephant that come out ofMana Pools National ParkMana Pools National ParkMana Pools National ParkMana Pools National Park
Best of Zimbabwe58the thickly vegetated areas in the south todrink. As one moves northwards towards theZambezi River from the forests on the Karoosediments, the vegetation changes to openFaidherbia albida woodlands on the old riverterraces. This vegetation gives a unique lookto the area and a surreal light filters throughthe trees giving Mana Pools its distinctivecathedral-like atmosphere.On the old river terraces, touristscan walk unaccompanied by guidesin the open Albida woodland becausevisibility is good and there is little threat ofunexpectedly coming across dangerousanimals. This privilege of walking alonein an area with wildlife is unique inZimbabwe. Elephant, eland, buffalo,impala, waterbuck, baboons, monkeys,zebra, warthog and hippo - are some ofthe larger herbivores to be seen regularlyon the river terraces as they come out toeat the fallen Albida fruit. Lions, leopards,spotted hyena and cheetah are present inthe area, but their secretive nature makesthem more difficult to see. Despite this, itis not often that the visitor leaves ManaPools without seeing at least one of theselarge carnivores.Northwards, off the river terraces, is themighty Zambezi River flowing sedately on itsway to the Indian Ocean. This now tranquilriver was a major route for the trade in ivoryand slaves in the region’s dark past. ManaPools is 2,196 square kilometres in extentChinhoyi CavesChinhoyi CavesChinhoyi Caves
Best of Zimbabwe 59www.zimparks.combut is part of the 10,500 square kilometreParks and Wildlife Estate that runs from theKariba Dam in the west to the Mozambiqueborder in the east. This large area is withoutphysical boundaries and the wildlife is free tomove throughout the area - even northwardsacross the Zambezi River into Zambia, wherethere are also large wilderness areas setaside for wildlife conservation.Chinhoyi CavesThe Chinhoyi Caves are found ninekilometres north-west of Chinhoyi town and120 kilometres from Harare.The ChinhoyiRecreational Park is on the main Harare-Chirundu Road.The (Chinhoyi) caves were discovered in1887 by famous European hunter, FrederickSelous. Before that, it was thought that thecaves were used by outlaw Nyamakwerewho threw his victims’ bodies into the ‘SilentPool’. He was eventually killed by ChiefChinhoyi, who lent his name to the nearbytown.The area around the caves was firstdeclared a National Park in 1957 andthen a Recreational Park in 1975. Thecaves consist of a series of tunnels andcaverns, which are slowly collapsing. Themain feature of the caves is ‘Wonder Hole’– a swallow hole or large cavern with acollapsed roof. The walls of Wonder Holedrop vertically for 150 feet into the crystalblue waters of the ‘Sleeping Pool’. Alsoknown by the locals as Chirorodziva (Pool ofthe Fallen Heroes). The Dark Cave, which isartificially lit, is another major feature of theChinhoyi Caves and leads to the ‘SleepingPool’.It is possible that there are further cavesyet to be discovered. Excavations haverevealed that the caves have been inhabitedsince early times, through evidence ofpottery and bones carbon-dated to AD 650.There is a viewpoint at Wonder Hole andvisitors can explore the caves or picnic atsites in the park. There are campsites andcaravan sites available.According to some world-renowneddivers, Chinhoyi Caves offers one of thebest dives in the world; it has clear waterthat enables vision up to some 80 metres.The yet to be fully explored ChinhoyiCaves abound with myth and mystery. Noone has ever reached the bottom of the poolwhose depth is estimated at 172m. Thecrystal clear water mysteriously maintainsits temperature at 22oC irrespective of timeof day or year and the water level does notchange whether Zimbabwe is experiencingsevere drought or floods.Myth has it that if you throw a stone inthe pool, the ancestors will throw it straightback at you with a curse!However, many divers are now exploringthe mystical Sleeping Pool or SleepingGiant, awaiting to awaken Zimbabwe’stourism.
Best of Zimbabwe60Ethiopian Airlines – The New Spirit of AfricaIt was in 1980, soon after Zimbabwe gained recognition as an independent nationthat Ethiopian started flying to Harare, the capital city. It was in the spirit of pan-Africanism and Ethiopian commitment to bringing African nations closer to eachother that Ethiopian commenced operation to Zimbabwe.to on this rotation. Ethiopian currently flies toHarare daily offering an easy connectivity tothe world via Addis Ababa to 70 destinationscovering Africa, the Middle East, Europe, Asiaand North America. Toronto, Canada; KualaLumpur, Malaysia, Ndola, Zambia; Blantyre,Malawi; and Sao Polo, Brazil are the latestadditions to our route networkAlong with Harare, Ethiopian serves morethan 45 destinations in Africa and has the onlydaily and double daily east west connection inthe continent. Having accomplished its goalof “Bringing Africa Together,” Ethiopian hasbeen working to connect Africa to the rest ofthe world with a new motto of “The New Spiritof Africa.”FleetEthiopian, the fastest growing airline in Africa,currently operates the most modern andyoungest fleet of 54 aircraft still maintainingits pioneering role in the aviation industryin Africa. Amongst the notable milestonesof Ethiopian is the introduction of the B787Dreamliner, first to be owned and operated byan African carrier.Ethiopian is also the second airline,outside of those in Japan, to operate thisultra-modern aircraft.Route Network, HubToday, Ethiopian has the most extensivenetwork in Africa covering 43 destinations,excluding 17 domestic routes. All in all,Pioneer of African AviationIt was 50 years ago that Ethiopian becamethe first African operator to introduce JetAircraft in the continent with B720 aircraft. Inthe 1980s Ethiopian became the first in Africato operate the B767 and recently introducedthe B777-200LR passenger and the B777-200LR freighter, also a first in Africa.Ethiopian operation of the Dreamliner,the most modern commercial aircraft up todate, is a continuation of this pioneering spiritin Africa. Soon after the delivery of the firstDreamliner, Ethiopian deployed it primarily torotating African destinations. Zimbabwe wasone of the first destinations and the first inSouthern Africa that Ethiopian Dreamliner flew
Best of Zimbabwe 61with the start of direct flights to Toronto, theonly direct connection of the city with theAfrican continent, and recent addition ofKuala Lumpur, the airline has 70 internationaldestinations, covering Africa, the MiddleEast, Europe, Asia and North America.Passengers from Harare can utilise thegeographic advantage that Ethiopian mainhub, Addis Ababa, gives it, to connect todestinations east, west, north and south.By 2025, Ethiopian expects to reach a fleetsize of 120 aircraft, transport 18 millionpassengers making it a true global airline.A key feature or overarching strategicobjective of Ethiopian is to have multiplehubs in Africa. Ethiopian has already, inpartnership with private interests in WestAfrica, established a community airlinebased in Lomé called ASKY. The objectivewith ASKY is to tap into the regional marketand create hub to hub connection thatenables ASKY to feed Ethiopian for the longhaul intercontinental travel. Passengers fromHarare can take advantage of more andmore long haul non-stop flights offered byEthiopian through its second hub.Similarly, the airline is in talks to establisha regional airline and hub in Southern andCentral African region. Soon passengersfrom Harare can enjoy enhanced regionaltravel and better connectivity to the rest ofthe world.The idea that flying should always feel special has inspired a new class of travel aboard Ethiopian, ‘cloud nine.’ An expression which means afeeling of extreme well being or elation, and we wouldn’t have it any other way.TOURSEthiopian currently offers more than twentytour packages in countries like Zimbabwe,Dubai, Seyeschelles, Kenya, Uganda,Tanzania, Egypt, Israel, and India. Visit ourwebsite www.ethiopianairlines.com for thetotal choice of destinations or contact thenearest Ethiopian Airlines office.SHEBAMILESShebaMiles is Ethiopian’s Frequent FlyerProgram; membership is open to allindividuals all over the world, throughEthiopian Airlines Reservations and Ticketoffices or Self application via our websitewww.ethiopianairlines.com. As youIMPECCABLE SERVICEON OUR CLOUD NINE.
Best of Zimbabwe62accumulate miles, progress through thedifferent tier levels: Blue, Silver, and Goldmembership and enjoy more and morebenefits.A STAR ALLIANCE MEMBERIn late September 2010 (2010-09), EthiopianAirlines was officially invited to join StarAlliance under the mentoring of Lufthansa.The carrier became a member of the alliancein December 2011 (2011-12), the third Africa-based carrier in doing so—following EgyptAirand South African Airways—and the 28thmember worldwide.Throughout the Star Alliance memberairlines’ network passengers can now earnand redeem miles and points, no matterwhich Star Alliance member airline’s frequentflyer program a customer belongs to. Withaccumulated mileage, members who reachhigher tier level, Silver and Gold, can enjoya range of additional benefits including freelounge access, extra baggage allowance,Ethiopian Airlines Harare OfficeJason Moyo Ave. Cabs Center4th FloorP. O. Box 1332, HarareReservations Tel:Addis Ababa: +251 11 6656666Harare: +263 4 790 705 / 706Email: email@example.com /firstname.lastname@example.org baggage handling, priority boarding,standby status and reservations which makethe customer a priority traveler.Ethiopian is a multi-award winner forits commitment and contributions towardsthe development and growth of the Africanaviation industry and in recognition of itsdistinguished long-haul operations enhancedby the introduction of new routes andproducts. Ethiopian’s performance andenhanced level of service has earned itmultiple awards throughout its operations.Ethiopian CargoEthiopian Airlines is the largest cargo operatorin Africa with six dedicated freighteraircraft. Ethiopian is currently operating twoBoeing 777-200 LR freighters, the first tobe operated in Africa, two MD-11, and twoBoeing 757 freighters out of two hubs – themain hub Addis Ababa and Liege, Brussels.Today, the airline operates to 25 cargodestinations in Africa, Middle East, Europeand Asia. Having a vast cargo network - 15in Africa, 7 in Middle East and Asia and2 in Europe. Ethiopian operates in majortrade lanes between Africa and Europe,Middle-east and Asia, providing a convenientand reliable cargo service to and from thecontinent.Boosted by the growth of perishableexports from Ethiopia, the airline is nowexpanding its cargo network and fleet.Having already phased in two B777-200LRFreighters, Ethiopian plans to open cargoservices to Moscow in this fiscal year.The addition of the ultra-modern B777-200LR Freighter with its extended range,efficiency and capacity has enhancedEthiopian Cargo leading role as the largestcargo operator in Africa. This is especiallygood news for exporters of perishablegoods such as flowers, vegetables, fruitsand meat. Ethiopian B777F has the ability tomaintain cold temperatures of up to 4 degreecentigrade allowing perishable goods reachtheir destination maintaining their freshnessand quality.Ethiopian is in the final stages ofcommencing construction of a large cargoterminal (both dry and perishable) which willhave a capacity of 1.2 million tonnes. Theperishable cargo terminal will be, in terms ofcapacity, the biggest in the world.Ethiopian Airlines has consistentlydemonstrated its support to Zimbabwe since1980; and continuing serving the route evenduring troubled times and now providingdaily connection to the world, with plans tointroduce twice weekly direct connection towest africa. Ethiopian Airlines throughout theyears has also provided technical assistancethrough training of Zimbabweans at itsAviation Academy and at its Simulator facility.
Best of Zimbabwe 63WashingtonTorontoD.C.DoualaAbujaOuagadougouLubumbashiN‘DjamenaBrazzavilleKinshasaLuandaBamakoDakarLoméAccraAbidjanLibrevilleMalaboBujumburaKigaliMombasaZanzibarDar es SalaamVictoria (Seychelles)LusakaJohannesburgDire DawaJeddahCairoTel AvivRomeParisFrankfurtBrusselsStockholmLondonBeirutKuwaitDubaiMuscatDammamRiyadhMumbai (Bombay)BangkokHong KongHangzhouBeijing (Peking)Guangzhou (Canton)New DelhiKuala LumpurDjiboutiKhartoumBahir DarMekelleEntebbeADDIS ABABAKilimanjaroNairobiLagosPointe NoireMilanJubaMaputoHarareLilongweMORE DESTINATIONS...SEAMLESS CONNECTIONSwww.ethiopianairlines.comNow the choice of flying to over 40 Africandestinations and over 65 destinationsacross the world is yoursDaily to the WorldFrom Harare
Best of Zimbabwe64City Link Coaches “The Right Way to Travel”City Link was incorporated as a company in terms of the laws of Zimbabwe on28 November 2008. The Company’s registered office is on 2nd Floor BB Housein the Central Business District of Harare in Zimbabwe.The City Link brand is the leading brandwhen it comes to intercity as well as crossborder luxury coach services. With a totalof eight super luxury coaches, City Linkhas proven that it indeed is The RightWay to Travel. Our coaches offer world-class-on-board facilities which includeair-conditioning, and tinted windows forprotection against the sun, on board toiletfacilities, foot and leg rests, and armrests,on-board entertainment, seat belts, individuallight and aircon control. Complimentary lightmeals and refreshments are served on-boardto all our valued passengers.Our flagship route is the Harare –Bulawayo route where we operate state-of-the-art super luxury coaches whichare manned by qualified, experiencedand dedicated staff. We have a strategicpartnership with the RTG where we use theirhotels and facilities countrywide for boardingand drop-off facilities. Our booking officesare also housed in the RTG Hotels therebyadding value and convenience to all ourcustomers.For the Harare-Joburg route, we havethree brand new super luxury coaches thatincorporate all the luxury aspects one canexpect for such long trips. These includereclining leather seats, on-board toilet facility,on-board entertainment, air-conditioning andrefrigeration facilities.
Best of Zimbabwe 65Head Office: 2nd Floor BB House;Leopold Takawira Street/SamoraMachel Avenue; HarareTel: +263 4 783724Mobile/Hotline: +263 774 407 920Email: email@example.comCity Link, the Right way to Travel andthe Ultimate in Luxury.With City Link coaches, you are assured ofa comfortable, hassle-free and above all asafe journey because our crew have blendedmaturity, experience and passion - we’veselected the very best. Our accident-freerecord since inception speaks for itself.Our trips are well coordinated such thatour coaches depart and arrive at theirdestinations as scheduled. Our alliance withRainbow Tourism Group has strengthenedour operational advantage over ourcompetitors as we offer convenient, safe andsecure pick-up and drop-off facilities at theirhotels, namely The Rainbow Towers (Harare),Kadoma hotel and Conference Center(Kadoma), Bulawayo Rainbow (Bulawayo)and The Rainbow Mecure in Vic Falls.We as City Link luxury Coaches have aclearly defined target market and operationalguidelines. We have set standards that wefollow and refer to, at all times.The quality of our service differentiatesus from our competitors in that we offer areliable, consistent and first-class servicewhere professionalism and astute moraleform the basis of our existence. We havestuck to our guiding principles, pricingmechanisms and operational methodologyand this stance has seen us grow ourbusiness and increase our market-share.The passenger transport sector nowrequires innovation when it comes tocustomer service and product developmentand we as City Link will continuously acquirenew coaches and develop new products, soas to give our clients the best and the lateston the markets. We were the first and willalways be the first when it comes to luxurycoach services. We have now introducedan overnight coach service linking Harareand Bulawayo to the resort town of VictoriaFalls every Friday just to take care of ourloyal passengers, who because of variouscommitments cannot catch our day-timecoaches. As for our harare to Johannesburgclients, we have introduced a luxury coachservice departing fromthe magnificentRainbow Towers.
Best of Zimbabwe68Restaurants & Bars• Livingstone Room – classic seven coursedegustation dinner menu with a pianist• Jungle Junction – breakfast and dinnerbuffets with Africa Spectacular Show• Stanley’s Terrace – a light à la cartemenu. Daily afternoon tea. Perfect placefor sundowners• Stanley’s Bar – a cocktail bar for your preand after dinner drinksWeddingsChapel – available for private ceremoniesand weddings.Outdoor reception options in the hotel’sgardens with stunning views overlooking theVictoria Falls bridge and spray from the Falls.ConferencingConference facilities are available,accommodating a maximum of 40 delegatescinema-style. Daily conference packagesinclude teas/coffees, lunch and standardequipment.Tel: +263 13 44751/60 or 13 44203/5Email: firstname.lastname@example.orgAfrican Sun Limited - Experience, Explore, EnjoyBorn out of Africa with a portfolio created on pure performance, African Sun representsleading properties on the African continent – internationally recognised brands that relyon impeccable hospitality service levels. Who better to trust than a company totally intouch with city and selected tourist destinations in Africa?The Victoria Falls HotelThe Victoria Falls Hotel, the addressof choice for more than a century forroyal families, statesmen, celebritiesand the discerning traveller, occupies afine location from which to explore themagical wonders of untamed Africa.From the thundering Victoria Falls atits threshold, to the Big Five that roamfreely less than 5km away, this hotelprovides an experience like no other.Just a ten minute walk from the actualFalls, this is one hotel that can trulyclaim to be unique.• Nearest airport: 22km to Victoria FallsInternational Airport• The Victoria Falls: ten minute walkdown a private footpath• Town centre: Five minute walk to thecraft market and shopping centreAccommodationA total of 161 rooms comprising: 76Standard rooms, 67 Deluxe rooms, sevenJunior suites, four Honeymoon suites, sixExecutive suites and one Royal suite.African Sun Limited owns, manages anddevelops select hotels of the highest calibre,one of which has achieved world statusamongst the “Top 100 Hotels in the World”- The Victoria Falls Hotel. Leisure, business,conferencing and incentives are ourspeciality. Call us and experience African-style hospitality with a classic internationaltouch.The Victoria Falls Hotel
Best of Zimbabwe 69Elephant Hills ResortPerched on a bluff just upstream from themighty Victoria Falls, the Elephant HillsResort looks down on the placid might ofthe upper Zambezi River. Only five minutes’drive from the Falls, this stunning hotel hasextensive conference facilities and offersa wide range of entertainment and sportsfacilities including an 18-hole championshipgolf course.• Nearest airport: 24km to Victoria FallsInternational Airport• The Victoria Falls: 4km away• Shopping Centre: 3km awayAccommodationA total of 276 rooms comprising: 261 Luxuryrooms including two Paraplegic rooms, 11Executive suites, one Deluxe suite and onePresidential suite. Ramps and elevatorsprovide easy access to public areas forguests in wheelchairs.Restaurants & Bars• Samukele Restaurant seating 180 guests– carvery• Kasibi Terrace seating 120 guests – à lacarte menu• Mapopoma seating 80 guests – lounge,light à la carte menu• Pool area seating 350 guests – barbequedinners and lunches• Bush Dinners on the Golf Course at the15th hole, 350 guests• Gala Dinners for 300 guests• Cocktail events at the poolside, 400guests• Mapopoma Bar, Poolside Bar andHalfway House on the golf courseGolf course: 18 holes, 5205m, par. 72,parkland course on the banks of the ZambeziRiver within the Zambezi World Heritage site.Conferencing & Banqueting• Kalala Room seating 500 delegates• Gwayi Room seating 100 delegates• Matetsi Room seating 80 delegates• Kazuma Room seating 60 delegates• Pagota Room seating 40 delegates• Towu Boardroom seating 14 delegates• Lukosi Boardroom seating 14 delegates• Sethule Boardroom seating 14 delegatesTel: +263 13 44793/9Email: email@example.comThe Kingdom at Victoria FallsEnter the legendary world of The Kingdomat Victoria Falls, a modern tribute to Africa’sancient allure and the closest hotel to theFalls. Built around a man-made lake, TheKingdom’s crested domes and pillars bridgethe hazy divide between comfortable realityand extravagant fantasy.• Nearest airport: 22km to Victoria FallsInternational Airport• The Victoria Falls: Ten minute walk downa private path• Shopping Centre: Five minute walkAccommodationA total of 294 rooms comprising: 102 roomswith twin beds, 112 rooms with king-sizebeds, 34 rooms with king-size beds andbunk beds, 40 rooms with twin beds andbunk beds, four Standard suites with king-size beds and two twin bedded paraplegicrooms with inter-leading bedrooms.Elephant Hills ResortThe Kingdom At Victoria FallsThe Kingdom At Victoria Falls
Best of Zimbabwe70Restaurants & Bars• White Waters restaurant and al frescoterrace - serving buffet breakfast anddinner• Thundercloud Spur – family steakhouserestaurant, seats 325 guests• Panarotti’s – Italian trattoria-stylerestaurant serving delicious pizzas• The Burger Place – speciality burgerrestaurant• Quartermains Bar, The Rapids PoolBar, Wild Thing Action Bar and The PitCasino Bar• Coffee ShopThe Makasa Sun Casino offers gamingenthusiasts a selection of Black Jack,Roulette and the latest slot machines.Amenities & ServicesAdventure Playland for children; Shopping;Adventure Connection for all your out-of-hotel activities; Beauty spa; jewellery shop;pharmacy; and Sun Trades shops.Conferencing• Leambe – main conference room seating100 delegates cinema-style with threebreakaway rooms• Thuli Boardroom seating 14 delegatesTel: +263 13 44275-80 or 13 42358-65Email: firstname.lastname@example.orgTroutbeck ResortAt the foot of pine-forested hills andoverlooking a trout-filled lake is TroutbeckResort. Situated in Zimbabwe’s picturesqueEastern Highlands region and beyondWorld’s view, this hotel is perfectlypositioned to explore the scenic beauty ofNyanga and savour the crisp mountain air.This country resort has earned a reputationfor the warmth of its hospitality andcourteous service.• Nearest airport: 11km to Nyanga Airstrip• By road: 285km from HarareAccommodationA total of 70 rooms comprising: 32 Standardrooms with king-size beds, 16 inter-leadingrooms with twin beds, 11 Executive rooms,one Suite room and ten rooms with doublebeds. Physically challenged guests areallocated rooms in the east and west wings.Restaurants• The Beck Restaurant (160 guests) –table d’hôte, buffet or à la carte menus• Terrace and Residents Sun Lounge –extensive snack menuLeisure & Sport activitiesNine-hole golf course, trout fishing,swimming pool, tennis court, volleyball,boating, bowling, scenic walks, horseriding, indoor games and children’splayground.Attractions• World’s View and Eagle’s View – a shortdistance from Troutbeck Resort• Nyangombe, Nyamziwa and MtaraziFalls• Inyangani Mountain – enjoy spectacularviews from the highest mountain inZimbabweTroutbeck ResortCaribbea Bay ResortTroutbeck Resort
Best of Zimbabwe 71Conferencing• Rainbow Trout seating 300 delegates• Brown Trout seating 30 delegates• Brook Trout seating 60 delegatesTel: +263 298 305/7 or 881/5 or 889or 473 or 487Email: email@example.comCaribbea Bay ResortReminiscent of a Mediterranean resort withfacilities and entertainment for the wholefamily, Caribbea Bay Resort, situated right onthe shore overlooking the vast Lake Kariba,offers guests a sun-filled holiday in relaxedcomfort. Linger over sundowners at the pooldeck and enjoy an informal dinner in therestaurant.• Nearest airport: 13km to Kariba AirportAccommodationA total of 83 rooms comprising: 41Casitas, 35 Deluxe rooms and sevenSuites.Restaurants & Bars• Terrace Patio – breakfast, lunch anddinner menus• Pool area – extensive snack menu• Casita Bar, Jacana Bar, Service Barand Round BarLeisure & Sport activities• Two swimming pools, tennis, squash andbowling in close proximity• Children’s playground with waterslide,trampoline and indoor games• Tours – Kariba Village, sunset cruises,game drives, fishing, observation pointand crocodile farmConferencingFull conference and banqueting facilitiesare available.• Masaisai Room seating 100 delegates• Kariwa Room seating 100 delegates• Pedro’s Room seating 15 delegatesTel: +263 61 2454/2455/3008Email: firstname.lastname@example.orgGreat Zimbabwe HotelWithin the grounds of the National Museumsand Monuments, commanding a magnificentview of the Great Zimbabwe Monument,lies the Great Zimbabwe Hotel. With itsarchitectural character that reflects theancient design elements of the granite stoneblock work of the Monuments, and a myriadof cultural and historical riches within closeproximity, this hotel offers the opportunity fora unique and exciting getaway.• Nearest airport: 30km to MasvingoAirstripAccommodationA total of 47 rooms comprising: two Suitesand 45 Standard rooms overlooking thegarden.Restaurants & BarsGreat Enclosure Restaurant is the mainrestaurant offering buffet breakfast, lunchand dinner. Cocktail Bar and Sunset Bar.Leisure & Sport activitiesOutdoor swimming pool; tennis court; beachvolleyball; golf course 27km away; KyleGame Park 35km away; Great ZimbabweMonuments 800m away. Cruises on LakeMtirikwi and local tours also available.Conferencing• Hungwe Conference Room: 250delegates theatre-style• Madzimbabwe: 100 delegates theatre-styleTel: +263 39 262274Email: email@example.comGreat Zimbabwe HotelHwange Safari LodgeHwange Safari LodgeHwange Safari LodgeHwange Safari LodgeThe gateway to Zimbabwe’s untouchedparadise, Hwange Safari Lodge providesa luxurious base from which to explore thebush in all its majesty. Enjoy sundowners atthe waterhole, while Africa’s giants of nature,the elephants, take the edge off the heat intheir unique way. Situated on the border ofZimbabwe’s largest National Park, HwangeSafari Lodge offers a host of general andspecialist bush excursions with professionalguides.• Nearest airport: 5km to Hwange NationalPark AirportAccommodationA total of 100 rooms comprising: 86Standard rooms, ten Deluxe rooms and fourSuites. 20 rooms have queen-size beds and80 rooms have twin beds.Restaurants & Bars• Dingani – main restaurant offering buffetbreakfast, lunch and table d’hôte dinner• Pool Area restaurant – offering barbequelunch and dinner
Best of Zimbabwe72dinner on the private estate for up to 50delegates.Tel: +263 18 337/750/751/754Email: firstname.lastname@example.orgCrowne Plaza MonomotapaSituated in Harare, Zimbabwe’s capitalcity, Crowne Plaza Monomotapa combinesthe magical splendour of the ancientMunhumutapa Royal Empire with modernday palatial comfort. The hotel is centrallylocated with all rooms overlooking Harare’sCentral Park. Located 0.1km from thecountry’s main financial and corporatedistrict and boasting an array of fullyequipped conference rooms, Crowne PlazaMonomotapa is the ideal choice for businessand conferencing.• Nearest airport: 14km to HarareInternational Airport• Nearest station: 3km to Harare CentralRail StationAccommodationA total of 201 rooms comprising: 153 Twinrooms, 38 King Leisure rooms, sevenCrowne Plaza Monomotapa Crowne Plaza MonomotapaCrowne Plaza Monomotapa• Bush dinners available for groups onrequest• Tusker Cocktail Bar and Waterhole Baron the viewing platformLeisure & Sport activitiesOutdoor swimming pool, day and nightgame drives, guided walks, wildlife talksand indoor games on request.ConferencingConference room seating 100 delegatescinema-style and 60 delegates U-shape.Incentive groups – options include a bush
Best of Zimbabwe 73Luxury suites, one Presidential suite andone Paraplegic room. Non-smoking roomsare available. Ramps and elevators provideeasy access to public areas for guests inwheelchairs. Porters are assigned to assistphysically challenged guests.Restaurants & Bars• Parkview Brasserie seating 121 guests– buffet and stir-fry• Monos Restaurant seating 75 guests –à la carte menu• Gazebo Coffee Lounge seating 30guests – snack menu• Monos Bar and the Aquarium BarLeisure & Sport activitiesOutdoor swimming pool and sun deck,fitness centre, 18-hole golf course 3kmaway, tennis and squash courts 1kmaway.Conferencing• Great Indaba Room seating 250delegates• Executive Boardroom seating 12delegates• Function Room 1 seating 40delegates• Function Room 2 seating 10delegates• Function Room 3 seating eightdelegates• Ophir Room seating 80 delegatesTel: +263 4 704501-30Email: email@example.comHoliday Inn HarareSituated in the centre of Zimbabwe’scapital city, with parks, shopping centres,cinemas and various other attractionswithin close proximity, this hotel’scomfortable accommodation and superbhospitality will ensure you have a pleasantstay.• Nearest airport: 18km to HarareInternational Airport• Nearest station: 2km to Harare CentralRail StationAccommodationA total of 201 rooms comprising: 84Twin rooms, 96 King Leisure rooms, 17Executive rooms and four Suites. 105non-smoking rooms are available. Rampsand elevators provide easy access topublic areas for guests in wheelchairs.Porters are assigned to assist physicallychallenged guests.Restaurants & Bars• Vumba Restaurant – offering a buffetmenu with views of the pool• Silver Spur – speciality steakhouserestaurant serving lunch and dinner.• Poolside BarLeisure & Sport activitiesOutdoor swimming pool; museum 1kmaway; botanical gardens 3km away;cinemas nearby; cultural gallery 5kmaway; snake park 16km away; Lion andCheetah Park 18km away; MukuvisiWoodlands and Domboshawa rockpaintings 30km away; and local toursavailable.Conferencing• Kariba Room – 280 delegates cinema-style• With partitions – 150 delegates each inRooms A and B• Mazowe, Matopo and Kyle – 50delegates each cinema-style• Dedicated breakaway area withrestroomsTel: +263 4 251203/30 or 795611/29Email: firstname.lastname@example.orgHoliday Inn BulawayoSituated 2km from the city centre andadjacent to the Ascot Race Course, the hoteloffers well-appointed rooms with all themodern amenities. Guests can enjoy a rangeof sporting facilities and access to numerousbeautiful places of cultural and historicalHoliday Inn HarareHoliday Inn Harare
Best of Zimbabwe74interest. Holiday Inn Bulawayo offers acomfortable stay in the City of Kings.• Nearest airport: 20km to BulawayoInternational Airport• Shops: 2km to the city centreAccommodationA total of 157 rooms comprising: 90 Twinstandard rooms with double beds, oneParaplegic room, 31 Business plus rooms,31 Executive rooms, four Suites and 48non-smoking rooms are available. Rampsand elevators provide easy access to publicareas for guests in wheelchairs. Porters areassigned to assist physically challengedguests.Restaurants & Bars• Phumulani seating 105 guests – à la cartemenu and buffet breakfast• Arizona Spur seating 160 guests –speciality steakhouse restaurant• Pool area seating 100 guests – snackmenu• Coffee bar and KoBulawayo BarLeisure & Sport activitiesOutdoor swimming pool; tennis and squashcourts; 18-hole golf course 1km away; AscotRace Course 200m away; hockey stadiumnearby.Conferencing• Indaba Room seating 300 delegatestheatre-style• Kumalo Room seating 100 delegates• Induna Room seating 50 delegates• Boardroom seating 14 delegatesTel: +263 9 252464 or 257280Email: email@example.comAfrican Sun Amber Hotel MutareAfrican Sun Amber Hotel Mutare, situatedin the heart of the most picturesque city inZimbabwe, is an ideal site for holiday andbusiness visitors wishing to explore the mistyranges of the Vumba and Nyanga mountains.The hotel offers access to a wide rangeof attractions and beautifully decoratedfacilities. Guests can also play the tables inthe intimate Manica Sun Casino. Providingguests with comfort and convenience,African Sun Amber Hotel Mutare is thegateway to Mozambique from Zimbabwe.• Situated in the city centre, within drivingdistance of Harare, approximately threehours away• Nearest airstrip: 8km awayAccommodationA total of 96 rooms comprising: 22 Twinrooms, 46 Twin Deluxe rooms, four Suites,one Paraplegic room and 23 Executiverooms. There are eight inter-leading roomsand suites for added choice. Ramps andelevators provide easy access to publicareas for guests in wheelchairs and portersare assigned to assist physically challengedguests.Restaurants & Bars• Hotspring Restaurant seating 80 guests –buffet menu• Pool area seating 29 guests – snackmenu• Forester Arms Bar and Aloe BarHoliday Inn BulawayoHoliday Inn Bulawayo Holiday Inn Bulawayo
Best of Zimbabwe 75African Sun Central ReservationsTel: +263 4 250501-4/+263 4 700521-4E-mail: firstname.lastname@example.org@africansunhotels.comwww.africansunhotels.comConferencing• Vumba seating 200 delegates cinema-style, 110 delegates classroom-style• Murahwa seating 90 delegates cinema-style, 40 delegates classroom-style• Odzani Room seating 70 delegatescinema-style, 30 delegates classroom-style• Dedicated registration and breakawayarea with private restrooms and aseparate tea and coffee loungeTel: +263 20 64431, 62065, 64464Email: email@example.comBeitbridge Express HotelBeitbridge Express Hotel providesthe perfect stopover to simply refreshor enjoy an overnight stay beforecontinuing on your journey to or fromSouth Africa. The hotel is located 3.5kmfrom the South Africa/ Zimbabweborder post. Free on-site parking aswell as a swimming pool makes theBeitbridge Express Hotel the ideal no-frills stopover.• Nearest border post: 3.5km to theSouth Africa/ Zimbabwe border postAccommodationA total of 104 rooms comprising: 30Double rooms, 73 Twin rooms andone Paraplegic room. Parking andpublic facilities equipped for physicallychallenged guests. The hotel isalso equipped with WiFi for guestconvenience.Restaurants & Bars• The Great Room – buffet breakfast,à la carte lunch and dinner, snackmenu (all day dining)• The Bar – open from 10am to 10pmAmber Mutare Manica Sun Casino at Amber Hotel, MutareConferencing• Mahosi meeting room seating 15delegates• Venda Conference Room seating 150delegatesLeisure & Sport activitiesOutdoor swimming pool; indoor gamesavailable from reception; and same-daylaundry service.Tel: +263 286 22026 or 23001-5/1 or23201 or 23371-5Email: firstname.lastname@example.orgBeitbridge Express Hotel
Best of Zimbabwe76Incredibly, VFSL has been voted Best SafariLodge in Zimbabwe for 17 successiveyears (1996-2012) by the experts of theAssociation of Zimbabwe Travel Agents(AZTA). It has also been featured in suchdistinguished global publications as Vogue,Habitat and in 1997 Tatler called it “one ofthe world’s ten best-kept secrets.” Britain’s“OK” magazine voted it in “the Top 25resorts of the rich and famous”... and therehave been many more awards.Most recently the celebrated Conde NastTraveler, in its 2012 Readers’ Choice Awards,ranked VFSL as #10 in the Top 25 Resorts& Safari Camps in Africa. Since beingshowered with all these lofty accolades theAfrica Albida Tourism Group, determined toremain the industry leader, has made furtherOpened in late 1994, it set the benchmark foran ever-expanding portfolio of quality lodgesand restaurants in a formidable wholly-owned Zimbabwe group – Africa Albida.At the outset, the 72-room VFSL set thegroup branding style – an inspiring look-and-feel of Africa, with high thatch andwide-open spaces, remarkable locations,superior service, high-quality food anda variety of outstandingly memorableexperiences.This has been the credo and recipefor success that has seen a cascadinglist of accolades for Victoria Falls SafariLodge. It made such an immediate impacton discerning international tourists that,remarkably, it achieved 73% occupancy inyear one!Lokuthula LodgesVictoria Falls Safari LodgeVictoria Falls Safari LodgeNgoma Safari Lodge, Chobe, BotswanaAfrica Albida Tourism - altogether Africa’s finestMajestically perched on a hilltop that affords a wonderful long-range vista of untamedbush, Victoria Falls Safari Lodge (VFSL) has earned wide international acclaim as oneof the most prestigious lodges in Africa.
Best of Zimbabwe 77significant strides as confidence grows thatZimbabwe tourism is emerging once againinto the bright sunshine. Consider:• In mid 2012 all public areas of VFSLwere revitalised and refurbished in aUS$300,000 investment.• A new ultra-luxury 20-room block,adjacent to VFSL, has been built andopened in August 2012 as the mostexclusive address in town – the butler-service Victoria Falls Safari Club, costingUS$2.7m.• The resort’s homely self-catering units,Lokuthula Lodges, have been totallyrefurbished and surprise guests with theirquality and ambiance at such affordablefamily rates. Lokuthula is an RCI GoldCrown resort rated in the top 5% resortsof the holiday exchange organisationsresorts worldwide.• In 2011, the group made its first forayinto another country when opening thefive star Ngoma Safari Lodge overlookingthe game-rich floodplains of the ChobeRiver at the edge of the famous park inBotswana.• The Boma – Place of Eating has beenexpanded to 300 seats and is the mostpopular and most festive restaurantat Victoria Falls, providing fascinatingsnapshots of Africa and rousinginteractive entertainment.Ngoma is perched on a ridge to provide asuperlative vista and comprises just eightspacious suites, each with inside andoutdoor showers, luxurious baths, lavishlylarge bathrooms and private viewing decks.Again, the success has been notable. Thevisitors’ book is crammed with accoladesfrom delighted guests from all over theworld. Trip Advisor rankings and commentshave also been instructive in positioningNgoma as the most superior lodge nearChobe National Park.For the AAT Group the positioningof Ngoma at such a top-quality leveland at its supreme wilderness locationis admirably strategic. For discerninginternational travellers seeking best-possibleaccommodation, while experiencing themajesty of the African bush, the linkageAfrica Albida TourismSales and ReservationsTel: +263 13 43211 – 20Email: email@example.com Ngoma and Victoria Falls SafariClub offers the same superior level and thetransfer between the two, on a good-qualitytar road, is less than two hours.There is a caveat here. Chobe is hometo the largest elephant herds on earth and amere transfer (especially in the dry monthsof June – November) often transforms intoan amazing safari experience with hundredsof elephants, buffalo, zebra and many otherspecies.As an ease-of-access combination,it’s perhaps the ultimate African SafariExperience – a natural wonder of the world,Victoria Falls, offering so many enticingactivities at Africa’s supreme adventurecapital and, just a few hours away (or a shortflight) one of the world’s greatest wildlifespots. And all attainable under the trustedumbrella of the Africa Albida Tourism Group.AAT management promises there’s morein store. Plans are afoot, and at an advancedstage, to unveil a massive project that willadd immensely to the attraction of visitingVictoria Falls.Victoria Falls Safari ClubVictoria Falls Safari Club
Best of Zimbabwe78Leopard RockSet high in the picturesque Bvumba Mountains, overlooking neighbouring valleysand mountain ranges, Leopard Rock Hotel is one of Zimbabwe’s most attractiveresort destinations.The hotel has a fine historical tradition,having been operational since 1948. It wasextensively rebuilt and refurbished in themid-1990s and since then it has playedhost to local and foreign visitors of all kinds,including holidaymakers, business travellers,conference delegates, gamblers and golfers -all of whom have something special to enjoyin and around the hotel.Leopard Rock has been a name wellknown to travellers in Southern Africa sincethe early 1950s, when – soon after opening– it had the fortune to play host to two veryimportant guests: Britain’s Queen Elizabethand her younger daughter, Princess Margaret.Both women loved the hotel and its settingand the Queen Mother said at the time therewas “nowhere more beautiful in Africa.”This fame spread and for most of thesucceeding years, the hotel has hostedmany other guests who have discovered andenjoyed all or some of the features that theQueen so clearly found endearing.The hotel can be found in the BvumbaMountains of Zimbabwe’s Eastern Highlandsand is, in fact, one of the two highest-situatedhotels in the country, nearly 2,000 metresabove sea level. Bvumba is a word meaning‘mountains of mist’ and this accuratelydescribes the scene often found at the hotel
Best of Zimbabwe 79www.lonrhohotels.com/content/leopard-rock-hoteland surrounding estate, especially during therainy season and in the winter months.Fungai Makani, general manager ofthe hotel, said guests were always mostfascinated by the positioning of the hotel,adjacent to the Chinyakwaremba Mountain,half of which ‘fell down’ thousands of yearsago and created a perfect perch for thehotel, now lying at its foot.“They also enjoy our unique range offacilities and amenities, which provide themwith enough to keep them busy and activefor several days, making simple overnightstops less than fulfilling, in our view,” he said.The Leopard Rock of 2012 has 58suites and bedrooms, three restaurants,a convivial bar and lounge, a casino, an18-hole, championship-rated golf course,and a venue for small or medium-sizedconferences - delegates of which canbe accommodated within the hotel andin neighbouring hotels and lodges. Theconstruction of the hotel features a FrenchChateau style, with turrets and other featuresthat make the buildings both attractive and inkeeping with local surroundings.Within the extensive grounds is a gamepark, as well as a large area covered with aunique Afro-Montane forest, the last exampleof this type of forest that covered much ofSouthern Africa’s highlands thousands ofyears ago. Within the surrounding Bvumbaand Mutare areas are a range of visitorattractions and activities that will keepguests enjoyably active for a number ofdays, gaining maximum benefit from thehotel’s positioning. Guests who will find themost enjoyment range from holidaymakerswanting a break, to people holdingweddings, conferences and special events,as well as golfers – who will experience agolf course hosting the most attractive viewsof any in Southern Africa – and people whoenjoy gambling in the hotel’s own casino.Refurbishment of the hotel has been akey focus with more than $2-million beingspent on it in 2010 and 2011. This activityhas brought standards of rooms and publicareas to those expected of a modern hotelby even the most discerning internationaltravellers.A new menu was introduced in the hotelin late 2012, devised by executive chefGerald Tevera and his team, which includespopular dishes from the previous menu,along with a selection of new dishes thatbring a fresh and exciting approach to theLeopard Rock dining experience.Mid-week specials are run by the hotelto encourage visitors to come betweenSundays and Thursdays, making the mostof an area where much of the tourist traffic isweekend-based. During school holidays, anentertainment director is engaged to overseechildren’s activities, which range from gamesand use of the hotel pool, to game viewingtrips, walks through the ‘enchanted forest’around the hotel and fun competitive events.In 2011 and again in 2012, the hotel wasnamed Zimbabwe’s Best Resort or CountryHotel by the Association of ZimbabweanTravel Agents; an honour that has stimulatedthe hotel staff to redouble their efforts tobe one of the best hospitality operations inSouthern Africa, according to Mr Makani.
Best of Zimbabwe80Meikles HotelNearly a century of service has made Harare’s Meikles Hotel one of Africa’s best-knownhospitality establishments; with a reputation for excellence in accommodation, cuisine,entertainment, functions and conferences that has grown steadily since the hotel was firstopened in November 1915.Now a modern five-star hotel and a memberof The Leading Hotels of the World, Meikleshas played host over nine decades to tensof thousands of the world’s most discerningtravellers, among them some of the biggestnames in entertainment, sport, business andpolitics – recent years including people likeMichael Jackson, Akon, Hillary Clinton, AndreAgassi and John McEnroe.The tradition of Meikles, complementedby its willingness to innovate and set trends,as well as exceptional standards in all areasof operation, is the key to its special appealto people from all over the world. Feedbackover the years shows that guests enjoy theambience and the unique range of featuresthat make Meikles what it is today. Doneso consistently for almost 100 years, this iswhat has helped it win a selection of local
Best of Zimbabwe 81and international awards for excellence inaccommodation, cuisine, beverages, serviceand standards.A major refashioning exercise has beenundertaken in the hotel’s north wing, with acomplete revamping of public areas, roomsand suites and infrastructural facilities andservices. This $7,5-million project has helpedensure the hotel heads towards its centenarywith a fresh new look, and that Meikles isgeared to serving an expected upturn in visitorarrivals in coming years.Located in the central business area ofHarare, overlooking the attractive and oftenspectacularly colourful Africa Unity Square,Meikles has 317 bedrooms and suites in twotower blocks that give excellent views acrossHarare city and its suburbs. Among the rangeof accommodation is the Club area, whichcontains rooms and suites with additionalexclusive facilities such as a lounge, diningroom, massage service and electronic-loungefor Internet and email connection.Meikles Hotel – ZimbabweJason Moyo AveP.O. Box 594Harare, ZimbabweTel: +263 4 251 705/707 721Fax: +263 4 707 753/4Reservations Direct Line:+263 4 250 550Email: firstname.lastname@example.orgGeneral Manager:email@example.comGeneral Enquiries:firstname.lastname@example.orgReservations: email@example.comSales: firstname.lastname@example.orgBanqueting and Conferences:email@example.comFood and Beverage: firstname.lastname@example.orgAdded to this are two leading restaurants– including the world-famous La Fontaine– and a selection of bars and lounges, arooftop swimming pool and 15 conferencerooms catering for gatherings of up to 500people.Other services and facilities expected ofa modern hotel by travellers of all kinds arealso to be found in Meikles, ranging from abusiness centre, to on-site secure parking;from a gift shop, to a special Club Lounge forguests in the Club suites of the hotel.Meikles’ management is particularlykeen to ensure that visitors get the mostfrom their stay in Harare and they encouragelocal sightseeing visits to areas of interest,with special emphasis on shopping, culturalattractions and sights ranging from gameparks to botanic gardens.Harare is a diverse and interesting city,with a wealth of attractions for visitors - andMeikles helps ensure that guests obtain fullexposure to and enjoyment of all this.
Best of Zimbabwe82Chapter 3Dining, Nightlife and Entertainment
Best of Zimbabwe84The Boma – Place of EatingThe Boma – Place of Eating isZimbabwe’s supreme ethnic restaurant,providing international guests with afestive and interactive experience everynight on property at Victoria Falls SafariLodge Resort. So popular is The Bomaas a “must do” event at Victoria Falls thatit has been re-designed and its capacityincreased to 300.The Boma – ideal for large groupsand families alike - celebrates variousfacets of African life in rousing style. Afeast of exotic meats (including gamedishes) is prepared on open fires BBQ-style in front of guests and entertainmentincludes traditional song, storytelling,dance, lifestyle, culture and interactivedrumming. Africa Albida Tourism - altogether Africa’s finestMajestically perched on a hilltop that affords a wonderful long-range vista of untamedbush, Victoria Falls Safari Lodge (VFSL) has earned wide international acclaim as oneof the most prestigious lodges in Africa.
Best of Zimbabwe 85MaKuwa-KuwaNot only is the MaKuwa-Kuwa Restaurantat Victoria Falls Safari Lodge constantlyacclaimed as among the finest in Zimbabwebut, in world terms, its panoramic vista issimply astounding and dramatically enrichesany dining experience.The lodge’s hilltop location is furtherenhanced by MaKuwa-Kuwa’s first-floorpositioning that commands majestic viewsover an often prolific wildlife waterholeand a vast tract of pristine wildernessstretching to a distant horizon. It’s an á lacarte gem offering international-class finedining and an array of traditional Africandishes beautifully presented. As the flagshiplodge’s restaurant, MaKuwa-Kuwa is openfor breakfast, lunch and dinner.Africa Albida TourismSales and ReservationsTel: +263 13 43211 – 20Email: email@example.com
Best of Zimbabwe86Mekka Cocktail Lounge and Sushi BarMekka Cocktail Lounge and Sushi Bar is considered to be the best barand nightclub in the whole of Zimbabwe.The crisp modern finish places Mekka on parwith some of the World’s most popular high-end dining experiences; and one would beforgiven for feeling like they’d stepped into aNew York or London eatery.With its upscale slick look, definitiveelegance and pure hospitality, Mekka providesthe best cocktails and sushi in town. Theamazing ambience, lighting and friendly staffwelcome visitors with open arms each andevery time they come through the doors. Mekka Cocktail Lounge has been runningfor nearly two years, successfully meetingthe great expectations of the people ofZimbabwe. They have maintained their highquality of delivery, attaining internationalreviews from neighbouring countries. BeforeMekka was established, there was no venueto accommodate five-star service to adapt tothe market trends within the country. Due tothis, Mekka managed to assess all aspectsand demands within the sector to offer ‘the
Best of Zimbabwe 87Mekka Cocktail Lounge and Sushi BarSuite AA, Sam Levy’s VillageBorrowdale, Harare ZimbabweTel: +263 4 885 623/6+263 772 781 709Visit us on Facebook:www.facebook.com/mekka.cocktailloungevenue’ which would create the ‘Wow’ effect towhoever came in.Establishing both a local as well as aninternational clientele base, people usuallycome for business meetings, social visits orsimply to relieve their stress with the themedparties arranged every week. The kitchenoffers a vast range of food delicacies fromteppanyaki – Japanese-style cuisine, to thefinest range of seafood and freshly-madesushi, prepared by internationally trainedchefs of the highest degree.It is the only place in Zimbabwe thatconstantly delivers the finest quality sushieach and every day they open. The cocktailsare by far the most sophisticated and besttasting in town and they were speciallydesigned by a world champion cocktail makerfrom South Africa.Various sushi platters are on offer,including veggie sushi platters, maki rollswith avo, and sashimi platters. The executionis meticulous and the salmon and tuna areperfectly fresh. Even ordering crispy cod ora ‘simple’ plump chicken burger does notdisappoint.Professionally trained bartenders provideextensive quality cocktails using the finestproducts. The sleek, modern bar is a greatplace to sip on one of the generous colourfulcocktails, whose flavours instantly cool andrefresh. The wide selection is on displayin an especially dedicated separate menu.Events are a major part of Mekka’s operation,where they are able to fulfil recommendationsto ensure 100% satisfaction. The residentDJ provides upbeat music and the latestselections catering for both local as well asinternational clientele.Mekka is situated in the centre of apremium shopping centre where no provisionsfor second place are made. They cater withinternational standards of only the best - fromtheir chefs and management, to the discolights installed. Diners can choose to eatinside or outside on the balcony, which makesfor a pleasant evening in the Zimbabweanbreeze.The venue is strictly ‘No Under-21s’ asthis allows elite businessmen the opportunityto come in and relax in an environment withno disturbance. Friday night is party timewhere top local DJs play until the early hoursof the morning. For a more comfortableevening without the vibrancy of the Fridaynight crowd, Saturday night is the idealtime to enjoy a great evening meal. A well-known fact; Zimbabwe is a spectacularcountry with lovely people who are warm andwelcoming to all. The entertainment sectorhas taken a turn for the better and with thegreat developments, Mekka aims to growand provide more for people both locally andinternationally. In achieving this, they wouldlike to give a better taste of pure Zimbabweanhospitality and show what Zimbabwe iscapable of. It should be a point to visit on anytrip to Zimbabwe.
Best of Zimbabwe88Love me Tandoor…!Tandoor is an excellent example of an Indianrestaurant; and those are, sadly, few and farbetween in modern-day Zimbabwe. By Dusty Miller077TandoorTel: +263 774 840 840+263 773 190 000+263 772 31 31 31Email: firstname.lastname@example.orgSituated dramatically above the Hinducommunity’s vibrant Sunrise Sports Clubin Belvedere South on the site of Harare’soriginal international airport and Royal AirForce station, Tandoor is a verdant, greenoasis in the gritty, grey desert of sprawlingindustrial sites, which reach out to theBollywood-like opulent housing of the city’straditional Asian quarter.And apart from being a very fine Indianrestaurant, specialising in vegetarian andnon-vegetarian curries and the like, Tandooris the hub of a community asset patronisedby not only Zimbabweans with roots back tothe Indian sub-continent, but to those of allethnic origins. The eatery is also popular withbusiness and holiday visitors to Harare, thecapital city of Zimbabwe.I had lunch there recently with one of thepartners in the enterprise, Sanket Patel. Weate on a sun-kissed verandah overlookingthe carefully nurtured and frequently usedcricket oval.He introduced me to bhelpuri, a subtlebut spicy North Indian and Pakistani startercourse or snack food, often served withcocktails. As I sipped an icy-cold lager on ahot day, he described the Diwali festival heldat the sporting club for which Tandoor hadcatered.“We must have had 4,500 people of allraces and ages here enjoying themselvesat the Festival of Lights, especially for thespectacular fireworks show, but I estimatethese grounds could safely accommodategatherings of up to 10,000 people,” he toldme.The Tandoor Restaurant itself (namedafter the traditional Indian cylindrical clayoven in which tandoori foods are cooked orbaked at incredibly high temperatures), seatsup to 120 diners both indoors and out onthe first floor of the sprawling building. Andwhen I told Sanket that my dining club hadto wait until one of our most loyal memberswas overseas on leave to eat there (he wason crutches and couldn’t manage the steep,attractive, wrought iron fire-escape-typestaircase), he immediately offered to providetables, chairs and the usual high-level ofattentive service at ground-floor level.Tandoor has its own comfortable, well-stocked and moderately priced bar adjoiningthe first-floor dining area and the club itselfhas a full bar at ground level. The club’shall, used for weddings, commercial eventsand product launches etc., will seat 250customers indoors. At the Diwali function,the restaurant, club, hall and massiveplaying field were all pressed into service toensure members, guests and visitors had amemorable festival.As Sanket and I finished our lunch - Ihad a wonderful herby prawn curry, with thesauce light and fruity enough so as to notmask the delicate flavours of Mozambican-caught plump, pink, prawns - the club’sstaff worked on readying the playing fields“The Taste of Indian Cuisine”for a cricket, soccer or field hockey match.The club also has the largest indoor hockeystadium in Central Africa, which is wellpatronised on mid-week evenings.Personally, I enjoy a light spicy lunchthere on the verandah soaking up thedappled sun, grabbing a breath of fresh air inHarare, which can be stiflingly hot at certaintimes of the year, and watching a myriadof birds (graceful, leggy Abdim’s storks areoften very visual) quartering the grassy areasfor titbits.
Best of Zimbabwe 89ConnectionsToday, the Celebration Centre houses one of thecity’s most popular and versatile restaurants.Pastor Bonnie Deuschle wrote of howits inception was inspired: “I was alwaysfascinated by the many aspects of foodand nutrition; its presentation, culturaldifferences and tastes. In a quest to bringdiversity and drawing from the wealth ofrecipes I had collected over the years, Isought different ways to make appealing andappetising dishes. These quickly becamefavourites at dinner parties. I started withsome of my favourite dishes from all overthe world, which included American, Italianand Mexican foods. I especially enjoyedserving my mom’s homemade chocolatecake, apple pie, chocolate chip cookies andcinnamon rolls, an ever-present feature inour home when I was growing up. Little didI know that these recipes would becomethe foundation of the restaurant whicheventually became a signature standardfor Zimbabwean coffee shops. We wantedto have a clean and healthy environmentwhere friends and business associates couldconnect with each other and families couldgather and fellowship around good food:hence the reason for naming the restaurant‘Connections.’”A favourite for many is the coffee shop’ssignature dessert, Amai’s Chocolate Cake.Also very distinct are the Cherry AlmondPie, Banana Caramel Cake, Golden CarrotCake, Black Forest Cake, Apple Pie,Buttermilk Pecan Pie, Sour Cream RaisinPie, Red Velvet Cake and the ConnectionsSignature Three Layer Cake, just to namea few. On the other hand, they have alsointroduced a whole range of health foods tocorrespond with the overall vision for healthand wellness. Well balanced wheat-free,sugar-free meals, salads and breads as wellas sugar-free delicacies such as the famousChocolate Almond Squares, the Almond“Kiss” Cookie and Retro Mini-Muffins arealso on offer.“Because the body is amazing, youmay be able to handle a piece of chocolatecake, but just don’t make a steady diet ofchocolate cake and cappuccinos! So comeand enjoy the spread and when you wantto make healthy choices, we have manyoptions: sugar-free and wheat-free cuisineand non-sugar sweeteners of natural origin.Of course you can still have the option ofsharing one of our amazing conventionaldesserts. Whatever you may choose, youcan always connect with loved ones andcelebrate life with friends at Connections.” –Pastor Bonnie Deuschle.162 Swan Drive, Borrowdale, HarareTel: +263 4 850 880/87 Ext. 246Email: email@example.com
Best of Zimbabwe90Freshly GroundEvery cup matters – from sourcing the finest beans to the smile on the lips of our customers asthey savour their last sip. We strive daily to provide coffee made from the selected beans, handroasted by our highly experienced roast master, prepared to meticulous world class standardsby our artisan baristas and served with a smile in a warm and welcoming environment.The Freshly Ground ExperienceOur brand enjoys a loyal and ever-growingfollowing. The experience our customershave of our brand can be described as thesense of excellence communicated by thedesign elements in our stores; the familiarityof the smell of freshly brewed coffee; thefriendliness and banter of the staff; ourunique menu offering, brand lingo and lattéart; as well as the reliability and efficiencyof our service. All these experiences areembodied in any Freshly Ground cup ofcoffee that our customers have grown tolove. These are all strengths that ensurethat our brand remains fresh and innovative,setting us apart from other coffee shops inZimbabwe.Our ValuesAs a business that has its origins as achurch-based coffee shop, we stronglybelieve that we are not in the coffee
Best of Zimbabwe 91NB3 Shop 6, Sam Levy VillageBorrowdale, HarareEmail: firstname.lastname@example.orgFacebook: freshly ground coffee barwww.freshlyground.co.zwbusiness, serving people – but ratherin the people business, serving coffee.The embodiment of that is seen in ourstores where we make it our aim to knowour customers by name as well as buildrelationships around the unifying experiencethat is coffee. As a business entity, we arestill grounded in a biblical worldview andwork ethic and aim to deliver on our missionto provide the best coffee experience to ourcustomers. We work hard to ensure that thisis a value that we maintain even through ourstrategic partners.Our peopleOur team is made up of highly skilled andtrained individuals. Our expert Roast Master,recognised on the American RoastersAssociation, roasts and blends our coffeelocally. Our Brand and Marketing Directorwho, having grown up on a coffee plantationin Kenya, has coffee coursing through herveins and is passionate about growingthe coffee culture within Zimbabwe. OurOperations Manager, trained in one of thepremier coffee houses in South Africa,ensures a vibrant environment for trainingour own home-grown baristas to extend theFreshly Ground experience.OperationsWe commenced operations in November2010 with our first store in AvondaleFreshlyGroundCOFFEE BARshopping centre. In the year following weopened an outlet in Mount Pleasant followedby our flagship shop located at Sam Levy’sVillage in Borrowdale. We have most recentlygone mobile with the first state-of-the-artcoffee trailer. Still based in Harare, we have agrowing presence in creating synergies withexisting coffee shops to serve our coffee andin pursuing franchise outlets. This meanswe are on the way to being able to serve ourgourmet, world standard coffee to all coffeelovers wherever they may be - look out forus wherever you may be around the world aswe grow our footprint and take this proudlyZimbabwean brand global.
Best of Zimbabwe92The Book CaféGrowing from Grassroots Books - an alternative bookshop established afterZimbabwean Independence and which survived an attempted bombing by a SouthAfrican hit squad in the mid-eighties - this popular space in the capital has evolvedinto today’s vibrant performing arts venue; a platform for free cultural expression incentral Harare, open six days and nights-a-week throughout the year.The Book Café offers an all-day restaurantand bar, a well-stocked bookshop, morethan 600 cultural events a year, and ameeting place for artists and peoplefrom all racial and cultural groups and allsectors of Zimbabwean society. It has beenprominently identified by audiences andartists as a critical ‘democratic space’ thatfacilitates free expression, public discourseand community involvement in arts - a placewhere people mix in freedom.Its open-door policy welcomes all genresand disciplines as well as new fusions andexperiments. Live performances encompassspoken-word, poetry slams, stand-upcomedy, literary readings, drama and alltypes of music, from traditional mbira, jazzand reggae, to hip hop and rap.Many of Zimbabwe’s best-loved andtop-selling music artists grace the BookCafé stage, including superstar OliverMtukudzi, internationally acclaimed mbiraartist Chiwoniso Maraire, afrojazz-ists DuduManhenga & Color Blu and Jazz Invitation,contemporary African artists Victor Kunonga,Alexio Kawara, reggae master ‘MicInity’,
Best of Zimbabwe 93The Book Café, 139 Samora MachelAve/6th Street, Harare, Zimbabwenewbookcafe.email@example.com king Sulumani Chimbetu, rhumbagiants Real Sounds of Africa, along withcomedians and a host of music and spoken-word artists of diverse genres.The Book Café is owned and operatedby arts development organisation PamberiTrust, which runs artistic workshops andtraining programmes throughout the year,and provides access to rehearsal spaceand equipment. It emphasises genderequality and youth development, runningspecial initiatives such as FLAME (FemaleLiterary, Arts and Music Enterprise) topromote women in the arts, and BOCAPA(Book Café Academy of PerformingArts) open-mic sessions which are well-subscribed opportunities for new talent.Home to Zimbabwe’s thriving movement ofprotest poets, the Book Café is renownedfor debates on current issues such asland justice or journalistic ethics, and forstaging often controversial performances.It has developed strong links with theAfrican music scene, frequently organisingexchanges and hosting visiting musiciansfrom around the world.The Book Café became a laureate ofthe prestigious 2011 Prince Claus Awards(Netherlands). The jury report read:“The Book Café is awarded forits exemplary support of culture anddevelopment in Zimbabwe, for the diversity,quality and wide reaching impact of itsactivities, for stimulating creativity andfostering aspiring young talent, and forits tenacity and commitment in upholdingfreedom of expression in a difficult context”.The award was a momentousachievement for Zimbabwean performingarts, and for Book Café, which became oneof the first live performing arts venues of itskind in the world to win the global award.The Book Café shared the award with allartists who have contributed so significantlyto the success of the Book Café over theyears.
Best of Zimbabwe94Pennywise Liquor CentreThe Connoisseurs of Premium Quality Liquorand Excellent Service.of the customer’s heart and establish afriendship based on genuine ideals andmutual respect. The mission is to furtherthe relationship by providing high-qualityproducts, unmatched service, while aiming tomaintain market leadership.LocationPennywise is conveniently located at theEastlea Shopping Complex along SamoraMachel Avenue. It is endowed with spaciouscustomer parking and surrounded byother leading shopping outlets. The LiquorShop 2 & 3, Lindsay HouseSamora Machel Avenue, EastleaHarare, ZimbabweTel: +263 4 746941 / 746399Cell: +263 773 044 246Fax: +263 4 746667Centre lies along the gateway to Mutare andMozambique and to date is the leading one-stop-shop for all beverages, alcoholic andnon-alcoholic.The BusinessThe Liquor Centre retails and stocks premiumand quality minerals, wines, beers, spirits localand imported and leading labels in whisky,gin, vodka, cognac, champagne, liqueurs anda full range of snacks and necessities.In 2002 Pennywise shot to fame withits branding campaign that was pivotal inestablishing it as a Liquor Centre rather thanan ordinary bottle store. To further enhanceits identity and popularity, the Liquor Centrejoined forces with some of the country’sleading event planners and corporates. Thisfurther extended their business to managingbars at corporate events, weddings, fairsand individual parties. From providing thefull range of drinks to the final delivery, acustomer experiences that personalisedservice that leaves a mark on their shoppingexperience.Pennywise believes in the celebrationof life and its achievements and specialmoments. That is why they are the expertsin providing for and managing any capacityof bar and refreshment requirements. Theywill advise on your budget requirements andcapacity management, and possible risks ofloss. If a customer prefers, the Liquor Centrecan advise on brand choices and quantitiesfor specific crowds and individual profiles.This has let them capture a large marketof nightclub and sports club bar managementcontracts, which has enabled them toleverage their supply quota to extendedmarket streams.The Liquor Centre offers, among otherthings; discounts on large orders, a “Sell andReturn” facility that enables you to returnpurchases that have not been opened andconsumed. Delivery of drinks to the venue,setting up your bar and even Barmen for hire.Be sure to pop in to Pennywise for yournext order of premium quality drinks. Youare guaranteed an excellent service you’lldefinitely come back for.BackgroundPennywise Liquor Centre was establishedon 19 August 1992. The company is a solidfamily-run business which was started by thelate Mr D Mudimu and his late wife, Mrs GMudimu. The Liquor Centre is currently underthe ownership of Mr Samuel SimbarasheMudimu; an astute businessman with vastexperience in the liquor, beverages andcustomer relations business.The VisionThe company’s vision is to go to the depth
Best of Zimbabwe98The Culture Fund of Zimbabwe TrustAbout Culture Fund of ZimbabweThe Culture Fund of Zimbabwe Trust is anindependent, not-for-profit, non-partisanand development-oriented civil societyorganisation established in 2006. It isregistered in accordance with the laws ofZimbabwe. The Fund focuses on investingin Zimbabwean cultural, artistic and heritageinitiatives, with the aim to create a greaterwealth and well-being for Zimbabweans.The organisation was founded uponrealisation that funding towards culturalactivities in Zimbabwe was inconsistentand piece-meal. Local stakeholders andthe Swedish International DevelopmentAgency (SIDA) therefore created an all-encompassing vehicle that had capacityto coordinate the various initiatives inZimbabwe’s cultural and creative sector.Since then, the Culture Fund has promoteda dynamic, diversified and sustainableculture sector imbued with Zimbabweanvalues and identity.The Culture Fund Role in ZimbabweanSociety:Funding Arts, Culture and HeritageThe organisation’s key role is to providegrants and technical support to individuals,
Best of Zimbabwe 99registered companies, artists’ work groups,cultural organisations or cultural institutions.Building PartnershipsThe Fund promotes the use of art andculture as a tool for overall nationaldevelopment. It works in partnership withmulti-lateral agencies, community basedorganisations, civil society, Governmentdepartments and NGOs. One of its mainfunding partners is the Swedish InternationalDevelopment Agency (SIDA), which fostersinternational development cooperation andchannels its resources to culture agents anddevelopment projects in Zimbabwe throughthe Fund.Integrating SocietyOperating within a complex web ofdevelopment, wealth creation andnation-building efforts, cultural initiativescannot operate in a vacuum. The CultureFund therefore brings together multiplestakeholders in the Zimbabwean culturalsphere and other sectors in integratingsociety; using the arts culture as animportant vector for achieving sustainabledevelopment.The Culture Fund MandateThe Culture Fund of Zimbabwe Trust hasa mandate to build capacity in the culturalsector through multi-dimensional strategies.These include investing in creative ideas byway of grants and technical assistance. Thefund also creates an enabling environmentfor mainstreaming arts and culture into thenational development agenda. Its statedvision and mission are couched in a setof organisational values and implementedthrough three strategic goals.Vision“A dynamic, diversified and sustainableculture sector imbued with Zimbabweanvalues and identity which contributestowards wealth creation”.Mission“To contribute to the growth of theculture sector in Zimbabwe by providingfinance and technical support to culturalpractitioners, institutions and activities”.Strategic Goals• Establish a sustainable Fund with astrong fund management capacity;• Identify talent and create platforms forinnovation and space to grow the culturesector;• Access to finance, markets andcapability, skills for culture agents.Core ValuesThe Culture Fund believes that all itsbusiness practices should be tested forintegrity and that operations should beefficient and quality never compromised.The Culture Fund is committed to beingheld accountable for adding public valueand being open and transparent before itsstakeholders.The organisation promotes bold andcreative behavior whilst appreciating theimportance of achieving a balance throughacting as a non-partisan player in theCulture Sector, in all choices and activities.About Culture Fund ProgrammesIn helping address the Arts and Culturesector as well as aspects of nationaldevelopment priorities, the Culture Fund ofZimbabwe Trust supports a broad range ofprogramme clusters. To achieve this, thesustainability of the Fund itself is
Best of Zimbabwe100important. This is done through buildingeffective resource mobilisation and fundmanagement capabilities assisted by strongstrategic partners, good organisationalgovernance and internal sound systemsand procedures.Who do we fund?Zimbabweans or residents of Zimbabwe withlegal status as follows:Individual Cultural Agents operatingindependently, Individual cultural Agentsoperating as a registered company, Artists orWork Groups, Cultural Organisations, CulturalInstitutions.Cross-Cutting Themes for ProgrammesGender equity, and particularly theempowerment of women and girls;HIV&AIDS and the vulnerable communitiesand individuals affected and infected;Artists and Human rights promotion;Good governance, the facilitation of aconducive environment for cultural growth;Environment, including issues aroundadaptation to climate change.Gender Equity, Youths, Arts Education,Training DevelopmentThe Culture Fund pays particularattention to vulnerable groups such asmarginalised women and youth in rural& urban areas. In so doing, it contributesto the unlocking of their full potential inthe cultural and creative economy bybringing their experience, knowledge andinterests into the productive matrix. Thisis achieved through providing grants andtechnical assistance to projects aimedat uplifting their status. It also supportstraining workshops aimed at improving theknowledge and expertise of these targetgroups.National Pride, Identity and HeritageThe Fund has taken an active role inenhancing national pride through supportinginitiatives aimed at preserving and promotingcultural heritage. It supports projectsthat have a national outlook, and whichcentre on shared customs and traditionsof Zimbabweans. This encompasses allexpressions of arts and culture, includingcreative industries, heritage, literature, visualarts, music, theatre and dance.Community EmpowermentCommunity training and capacity buildinginitiatives form the cornerstone of asustainable culture and creative industry.The Fund is fast emerging as the keycontributor to community developmentmaking positive impact on women, groups,institutions and associations among others.Projects such as the Binga Craft Centre,the Murehwa Community Centre, PakarePaye Arts Centre, Amakhosi Arts Centre,Jenaguru Arts Centre, the Mbira Centre, theColleges of Music in Harare and Bulawayoand the variety of festivals supported eachyear around the country are a few examples.Talent Search, Development andShowcasingThe identification, nurturing and developmentof talent; especially among the youth,helps create a vibrant cultural environmentthat leads to artistic excellence. The Fundtherefore sets new standards and createsnew role models for future generations.The Fund promotes the showcasing of newartistic talent from different genres of the artsby organising and taking part in festivals,exhibitions and tours. This helps increaseaudiences and consumers of new creativework.Artists and Human Rights PromotionIn a dynamic, political and socio-economiclandscape, it is imperative for the nationto continuously re-examine and redefineartists and general human rights. Althoughthe promotion of artists’ and human rights iscomplex and multi-faceted, the Culture Fundis making an invaluable contribution towardsthe improvement of social cohesion and well-being in Zimbabwe through diverse activities.Significant results have been achieved inimproving musicians’ rights through thepartnerships between the Fund, the AfricanRegional Intellectual Property Organisation(ARIPO) and the Zimbabwe Music RightsAssociation (ZIMURA).Leadership and Management SkillsDevelopmentThe Culture Fund actively builds industrycapacity through workshops, seminars,indabas and international exchangesaimed at developing the leadership andmanagement skills of artists and sectorplayers in areas such as creative enterpriseand festival management among others.While the strategic partnership with theNational Arts Council of Zimbabwe hasenabled training initiatives targeted at theircultural officers and provincial managers, theone with the British Council has transformedthe professional skills of many artspractitioners through their creative enterprisetraining programme.National Strategy for the Arts and Culture(Research and Lobbying)The Culture Fund of Zimbabwe Trust bringsan important dynamic to the shaping ofZimbabwe’s national strategy and policyfor the Arts and Culture sector. The Fundis involved in multi-faceted projects thataddress broader policy issues such as theArtist Charter, the seminal Baseline Survey(2008), and the research on the impactof cultural industries on the Zimbabweaneconomy currently being implemented withthe support of the UNESCO InternationalFund for Cultural Diversity and in partnershipwith the Zimbabwe Statistical Office(ZIMSTAT).PhotoCredit-ShepherdMutamba
Best of Zimbabwe 10151 Harvey Brown AvenueMilton Park, Harare, ZimbabweTel/Fax: +263 4 794211+263 4 794530+263 4 794617www.culturefund.org.zwProduction and Access to MarketsThe Culture Fund promotes an enhancedculture of creativity and production ofcultural goods and services by investingin ideas and facilitating their access toappropriate markets. The Fund extendsgrants to individuals, community groupsand organisations for trade equipment,procurement of raw materials, productionand marketing locally and internationally.A number of crafters belonging to theZimbabwe Applied Arts in Craft Association(ZACCA) were supported to create productsand sell them at the World Cup in SouthAfrica in 2010. Other artists have beensupported to market their products atregional seminars such as COMESA andSADC trade fairs.Information Access and KnowledgeManagementThe Culture Fund empowers individuals,arts organisations and the entire sectorto systematically create, share and usesector-specific knowledge and informationin order to create desired linkages andwealth. For example, the Culture Fund’sResource Centre, built with the supportof the Swedish International DevelopmentAgency (SIDA) and the Royal NetherlandsEmbassy, is a portal for communication,research and dialogue. Under this initiative,support was also extended to the upgradingof the National Arts Council of Zimbabwe’sArts Directory 2011 edition, published inpartnership with the Spanish Embassy inHarare.The Culture Fund’s Impact onZimbabwean SocietyThe Culture Fund demonstrates thatinnovative, home-grown models forsustainable development that promotecultural diversity have measurable impact onwealth creation as well as social well-being.Since 2006, the Fund has extended supportto over 600 projects in Zimbabwe. Here aresome examples of the support rendered: Uplifting the status of women andyouths International Images Film Festival (IIFA);Cover to Cover children’s creative writingcompetitions; Young Africa Arts Festival (Chitungwiza). Arts education amongst children Children Performing Arts Workshop(CHIPAWO); Umkhathi Theatre Group; Inkululeko Yabatsha School of Arts(IYASA) . National Heritage and Pride National Museums Primary Schools;National Heritage Quiz; Jikinya Traditional Dance Festiva; Dictionary of Shona names by ProfessorGeorge Kahari. Community Empowerment Country-wide festivals supportprogramme; Musical instruments programme for artsgroups, institutions and associations; Artist mobility programme. Artists and Human Rights Advocacy Artists’ Charter for the constitution-making process; Intellectual Property rights awarenesscampaigns and workshops; Intellectual Property research in Bingatargeting basket-weaving women. Information and knowledgemanagement Culture Fund Resource Centre project; Culture Fund Research programme;(Baseline Survey (2008); CulturalStatistics (UNESCO/ZIMSTAT); Minority cultures research programme(Binga, Ndau, etc). Talent search, showcasing anddevelopment Music Crossroads Zimbabwe; Starbrite National Talent SearchCompletion; Iyasa Provincial Talent SearchCompletion.
Best of Zimbabwe102Harare International Festival of the Arts (HIFA)Started in 1999 and held annually in the centre of Zimbabwe’s capital city, the HarareInternational Festival of the Arts (HIFA) is a six-day, multi-disciplinary Arts showcase.Participants are drawn from Zimbabwean artists and visiting artists from around the world.Incorporated into the Festival is acomprehensive workshop programme forthe public, as well as master classes toencourage skills exchange, networking andcollegial inspiration towards the creation ofworks of high artistic integrity.HIFA is also engaged in various socialdevelopment programmes, including urbanregeneration activities in Harare’s low-incomeresidential areas. An outreach programmefor orphans and vulnerable children ensureshundreds of children, from childcareorganisations partnering the Festival, attendthe Festival free of charge.Extensive efforts are also made to ensureperformances from the Festival are takeninto outlying areas surrounding Harare andshowcased for free for the benefit of membersof the public, who are otherwise unable toafford the already highly subsidised tickets. The Festival Objectives are: • To establish a world-classsustainable event and organisationthat contributes to the long-termdevelopment of Zimbabwean arts andculture.• To stage a six-day annual festivalthat showcases the very best oflocal, regional and international artsand culture in a comprehensiveprogramme of theatre, dance, music,spoken word, applied and visual arts,workshops and street performances.
Best of Zimbabwe 103Harare InternationalFestival of the Arts (HIFA)P. O. Box A42Avondale, HarareZimbabweTel: +263 4 300119300984/300977/309999+263 772 978 763Email: firstname.lastname@example.orgWebsite: www.hifa.co.zw• To offer a showcase for the promotionof Zimbabwean artists as well as aforum for exchange with artists fromother countries and vice versa.• To establish ongoing workshops andmentoring schemes that give furthertraining in all aspects of arts and artsmanagement.• To celebrate the ability of the artsto bring people from differentbackgrounds together.• To use the arts as a tool for positiveexpression.• Using arts and culture as the vehicle,to contribute to community unity andultimately positive nation-building.• To explore alternative avenues ofemployment creation and thus show thevalue of Cultural Industries in a nationalcontext.• To create an event or series of eventsthat are optimistic and offer Zimbabweanyouth positive endorsement of theircountry.• To investigate and establish testedmethods of encouraging HIFA as aCultural Tourism destination that canbenefit the country.
Best of Zimbabwe104Chapter 5Mall Destinations and Retail
Best of Zimbabwe106Sam Levy’s VillageThe Village has come a long way since Sam Levy stood on the steps of his Boff’ssupermarket and had a vision for what he wanted it to become.There were some wonderful events for everyage range. The Turning on of the Lights wason 7 December, when the Village took on itsfestive atmosphere. From then, visitors tookadvantage of the late night shopping everyFriday evening until 9pm. Youngsters hadthe chance to ‘Catch the Grinch’ for prizes.Carols by Candlelight also took place on thisevening. Children got to meet Santa at GolfThis world-class mall has now become theleading shopping destination, not only inHarare but countrywide. With over 200 shopsand offices now clustered in one centre, ithas weathered the economic challenges ofthe last 10 years and continues to offer anexciting outdoors shopping mall experience.Sam Levy’s Village hosted a whole rangeof Christmas delights in December 2012.USA, on 8, 15 and 22 December.With Mr Levy’s passing earlier in 2012,his sons have stepped up to the helm;keeping the Village a family-run operation.They pride themselves on the secureenvironment for shoppers - employing theirown security guards for the parking area soshoppers can rest assured that their vehiclesare safe while they shop.
Best of Zimbabwe 107Be sure to keep an eye out for the ClockTower at the centre of the Village - its 1929clock serves as a monument to Sam Levy’sachievements.Tel: +263 4 885623-6Email: email@example.comAnd shop you certainly can – the centrehas everything that you might need, bothfor Christmas shopping and throughoutthe year. There are sports stores, jewellers,shoes, clothes, furniture, spices, books anda whole lot more. With seven banks servingthe centre, you can also be sure of havingyour money when you need it. The Levy’sare also pleased to be improving the nightlifewith a wide range of up-market bars andrestaurants.Throughout the year, visitors can expectongoing entertainment, with trade andcar shows and rides for children along theVillage’s central promenade. The Flea Marketevery Sunday expands the range the Villagehas on offer. With over 200 stalls, smallerdealers have the chance to sell their wares.
Best of Zimbabwe108OK Zimbabwe continues to lead retail in ZimbabweOK Zimbabwe Limited has been in existence since 1942 and has established itself as acustomer-oriented retail organisation, providing comprehensive access to a broad range ofretail products and allied services developed in response to its customers’ requirements forconvenience and value.OK Zimbabwe Limited was first incorporatedas Springmaster Corporation in 1953, andin 1984, its name was changed to DeltradeLimited which then subsequently changed tothe current name in July 2001.The inaugural branch was opened atOK First Street Harare (then Salisbury) in1942 and the second branch in Bulawayoin 1952. A further five outlets had beenopened across the country by the end of1960. In 1977, Delta Corporation acquiredthe business operations of SpringmasterCorporation (now OK Zimbabwe Limited),which they held until the de-merger inOctober 2001.Business OperationsThe Company is a leading supermarketretailer whose business covers three majorcategories, comprising groceries, basic
Best of Zimbabwe 109clothing and textiles, and house-wareproducts. The groceries category includesdry groceries, butchery, delicatessen,takeaway, bakery, provisions and fruit andvegetable sections. The bakeries operationsare currently outsourced to Innscor. Anotherspecialist area is school-wear.OK Zimbabwe Limited trades under threehighly recognised brand names, OK storesand Bon Marche stores and the relativelynew brand OK Mart was introduced in March2011. The diversified distribution channelallows the Company to target all segmentsof the desired market. In this regard, theCompany has specifically profiled its storesin terms of design, product range, servicesand other offerings in a way that effectivelycaters for the specific requirements in thelow, middle and high income consumercategories.OK Zimbabwe Limited has maintained itsposition as one of the dominant supermarketretailers in the country’s competitiveretail sector, despite the effect of liquidityconstraints and low disposable incomes.Over the years, the Company has developedits own brands through the OK Pot ‘O’ Gold,OK Value and Bon Marche Premier Choicelabels. With the introduction of the OKmartMegastores came the introduction of theShopper’s choice house-brand designed tocut across all three store brands and benefitfrom economies of scale.OK Zimbabwe Limited’s Mission• Our business is general retailing,providing quality merchandise andservice while offering value for money toour customers in all market segments inZimbabwe;• We are committed to the developmentand welfare of our employees;• We will achieve an optimum return ofinvestment;• We will strive to build long-termrelationships with our suppliers and thecommunity.OK’s Operating UnitsThe OK Stores brand boasts 44 outletsnationwide - 24 in Harare and 20 in themajor towns and cities around the country.The OK Stores cater for the widest range ofcustomers within the OK Zimbabwe stable.The up-market clientele being catered forby branches in the low density suburbanareas and some city centre locations in keycities. The Harare city centre stores catermainly for the middle income band and areplanted strategically on route to variouspublic transport locations. The mass marketis catered for by the large number of storeslocated in various low density suburbanareas.The OK brand boasts the largest retailpromotion in Southern Africa in the OKGrand Challenge Jackpot Promotion whichis run annually between April and June. Thepromotion caters for and excites all marketsegments. The OK Grand Challenge wasrecently awarded the Retail Promotion of theYear Award by the Marketing Association ofZimbabwe for 2011.Bon Marche is OK Zimbabwe’s up-market store brand located in a selectnumber of low density suburbs in Harare.There is currently a total of seven BonMarche stores, all located in Harare. BonMarche Belgravia is two years old, havingopened on 23 December 2010; while thenewest branch, Bon Marche Westgate wasopened on 27 August of 2011. OKMart is thenewest addition to the OK Zimbabwe Limitedfold after the acquisition from former Makrolocations in Harare and Bulawayo. The twomega stores boast a total shopping area of13,000m2– 8,000m2in Harare and 5,000m2in Bulawayo - and in excess of 40,000product lines.The two are currently the only MegaStores in Zimbabwe and offer a uniqueone-stop shopping experience to theircustomers, offering departments that range
Best of Zimbabwe110from hi-tech through to toys, to camping andsports equipment. The outlets have receivedrave reviews from customers and continue toincrease value and product offering.Changing the face of retailThe retail landscape has seen a significantchange since 2010. The sector initiallywent through a period of recovery after aperiod of no stocks and failure to operatenormally. Dollarisation in 2009 enabledretailers to once again make comparativelylonger-term plans, improving their offeringin several areas including store outlook.OK Zimbabwe Limited has takenthe lead in this drive with eight storesrefurbished, one being re-branded, twonew outlets opened and the introduction ofa new mega-store brand.It has been said that the retailer whois going to succeed in the Zimbabweanmarket today is one who is sensitive to themarket. Over the years, the Zimbabweanmarket has evolved significantly. Customerexpectations have been increased,partly due to the fact that Zimbabweanstravelling for groceries across borders(particularly to South Africa) were exposedto world-class standards and will notexpect any less.The retail customer has also becomemore vocal, appreciating more than everthat they need to get value for their hard-earned dollar. Retailers have realised thatthey now compete on broader issuesthan just product range and quality. Storeambience has moved from a “nice to have”to a “must have” in a very short space oftime. In fact, it would be fair to say thatthe softer factors such as store outlook,customer service and in-store atmospherehave become key determinants of storepatronage.OK Zimbabwe Limited’s refurbishmentdrive is reflective of a corporate whichhas realised this and is taking action toposition itself favourably in the market-place. The company is scheduled torefurbish more stores in the course ofthe financial year beginning 1 April 2012.Some of the branches targeted in the nearfuture are OK Fife Ave, OK Marimba andBon Marche Avondale.To the OK group, these refurbishmentsare not an end in themselves but arerather a part of a process of continuousimprovement. Prior to the economicdownturn, OK had been working onimproving its stores with OK Gweru, OKFirst Street and OK Mutare having beendone before then.
Best of Zimbabwe 111OK House, 7 Ramon RdGraniteside, HarareTel: +263 4 757311-9Fax: +263 4 757028/39Email: firstname.lastname@example.orgContinued growth and improvementThe introduction of OK mart at the beginningof Financial Year 2012 (31 March 2011) borefruit as the two stores performed beyondexpectation. To the OK group, the OKmartbrand adds a dimension of shopping whichwas lacking in the Zimbabwean retail sector.OK Mart has at least 20 departmentsincluding sport, outdoor and camping,hi-tech, butchery, clothes and textiles,DIY, stationery and general groceries. Therebranded store also has a coffee shopand the Harare outlet boasts of 300 bays ofparking space.OK’s diversified distribution channelallows the Company to target all segmentsand the Company has specifically profiledits stores in terms of design, productrange, services and other offerings in away that effectively caters for the specificrequirements in the low, middle and highincome consumer categories. OK ZimbabweLimited has maintained its position as oneof the dominant supermarket retailers in thecountry’s competitive retail sector, despitethe effect of liquidity constraints and lowdisposable incomes.The good response achieved can beseen as an endorsement by the market thatthe two stores do, indeed, address a gapthat existed.In addition to the acquisition of themega-stores, OK Zimbabwe continuedon its store refurbishment drive thatcommenced in 2010 with the rebuildingof OK Masvingo. The year 2011 saw thenew look spreading to OK Chiredzi, OKQueensdale, OK Avonlea, Bon Marche MtPleasant, BM Chisipite and BM Borrowdale.In addition, the new outlet Bon MarcheWestgate was added and has beenperforming to expectations.The return on this significant investmenthas been evidenced through increasedtraffic into these stores, a positive changein the customer profile and sales figuresin comparison to performance beforerenovations.As the company entered the newcalendar year, OK was on track to open anew OK branch in Kwame Nkrumah Avenue,to be known as OK Kwame Nkrumah. OKalso proceeded with the refurbishing ofBon Marche Avondale, OK Marimba andOK Fife Ave during the course of the year.These have been undertaken as part of thecompany’s policy of upgrading facilities toworld standards.The most recent addition to the groupis the opening of OK Victoria Falls whichbrought the total number of OK stores to 45.The new generation stores have beenapplauded for their fresh and vibrantcolouring, the friendly atmosphere,assisted by state-of-the-art lighting and theinternational feel.OK Zimbabwe Limited has supportedthis physical investment by ensuring a verycompetitive range of products with manyrecognised brands available. Staff have beentaken through customer care reorientation toensure that every element of the customer’sshopping experience is catered for.OK Zimbabwe Limited is set to continueits refurbishment into the future. Whilethese efforts benefit the OK group, theyalso benefit the wider community as theyset a new standard for the retail sector inZimbabwe.Corporate Social ResponsibilityOK Zimbabwe Limited has showncommitment to the community bysponsoring or donating to causes in theareas of health, education, students’employment, charities, sports and theenvironment. Children’s Homes, Old People’sHomes, Hospice Centres and DisabledPeople’s Associations are amongst thebeneficiaries of OK Zimbabwe’s SocialResponsibility efforts.Through its 53 branches, OKZimbabwe Limited is involved in variouslocal community activities. The branchesare proud to be able to make a positivecontribution to the communities in whichthey operate.Health and SafetyThe Company continues to provide bothpreventative and curative health deliveryservices to its employees. Outreachprogrammes to family members of thesick and bedridden employees revealeda growing need for generic as well assystematic counselling services, which wereprovided through professionals.EducationStaff development is one of our core values.A substantial number of our employees areenrolled on various education and trainingprogrammes at tertiary and professionallevels. These programmes providesuccession material for technical andmanagerial positions in the Company.
Best of Zimbabwe112TM - Family Store, Wide Range,Real Value ... Always!We have established a service culture that is not only a value-adding experience but also one to cherish - Bisset Chimhini, TMChief Operating Officer.an attractive environment for our customersto be in, while ensuring that we are deliveringon our value promise,” Mr Chimhini explained.In the new designs for the stores there isan emphasis on “fresh”; a minimum of 40%of floor space has been dedicated to freshproduce that is fruit & veg, deli, confectionaryand cold chain. “This is our response tothe way the world is going - healthy living;an infusion of traditional health food is anecessary development.High turnover in various trial traditionallines has been pleasing and points to cleardemand.”The supermarket chain also recentlyentered into partnership with Pick n Payof South Africa and this has resulted in therolling out of various Pick n Pay stores in thecountry, with the first two being at KamfinsaShopping Centre and Westgate ShoppingMall.“In 2011, Pick n Pay purchased anadditional 24% of Zimbabwe operation TMSupermarkets, where it already had a 25%share, bringing its total shareholding to 49%,and this has culminated in the deployment ofthe PnP stores you see around the countrynow, with many more planned for the comingyear,” explained Mr Chimhini.“TM Supermarket has built up its reputationaround being the retailer of choice for familiesacross the length and breadth of Zimbabwe,being close to every Zimbabwean home andoffering them real value always.”These are the words of Bisset Chimhinithe chief operating officer of one of thelargest supermarket chains in the country -TMSupermarkets.It is a fact that the retailer has establisheda network of 50 stores nationwide which itowns and operates and prides itself on beingable to offer one price nationwide.The supermarket chain is part of theconglomerate Meikles Limited and has built asolid reputation of respect both from industryplayers and also from its customers.“We work hard to ensure that the goodthings that customers know us for areamplified and that every shopping experiencethey share with us is a good one,” said MrChimhini.“We have established a service culturethat make visiting a TM store, not only a value-adding experience but also one to cherish.”The supermarket chain is now in the throesof refurbishing its network to ensure a modernshopping experience for all its customers, aswell as ensuring that its positioning statementthat speaks of ‘Real Value Always’ alsoincludes a cutting-edge modern shoppingexperience.“We are in the final phases of constructionand refurbishment of our branches in Hwangeand Chinhoyi, to ensure that our branches are
Best of Zimbabwe 113Pick n Pay - A whole newshopping experienceWe pledge that the shopping experience will be second to none -Bisset Chimhini, TM Chief Operating Officer.90 Speke Avenue, HarareTel: +263 4 252911-20+263 4 792211-5Fax: +263 4 793777Email: email@example.comPick n Pay Supermarkets rolled out its firstsupermarket in Zimbabwe on June 21, 2012,at the refurbished George’s Square Kamfinsashopping centre in eastern suburban Harare,with a full range of local and importedcommodities at reduced opening prices.The supermarket, the first of many to beopened in Zimbabwe, is the product of thepartnership between TM Supermarkets andPick n Pay, where the latter increased itsshareholding in the local retail chain, with aview to recapitalising its operations and alsorolling out its successful flagship brand on thelocal market.In 2011, Pick n Pay purchased anadditional 24% of Zimbabwe operation TMSupermarkets, where it already had a 25%share, bringing its total shareholding to 49%.The brand has also launched its secondstore, which opened its doors on December13, 2012 at the Westgate Shopping Centre,and has fast become the centre of attractionat the shopping mall, that is in a rehabilitationphase following the years of economichardships the country went through. PnPWestgate is now the anchor tenant at themall. The stores in Zimbabwe include thePnP Supermarket as well as stand-alone PnPLiquor and PnP Clothing stores that offerworld-class merchandise to customers atcompetitive prices, achieved largely throughaccess to PnP’s Africa distribution centre.Bisset Chimhini, TM Chief OperatingOfficer, said “These PnP outlets offeran experience similar to that of anysouthern African PnP supermarket. Thesedevelopments represent a “Taste” of what wehave planned over the next two years.” PnPhas also provided operational support to TMSupermarket, through a skills developmentprogramme designed to equip the local teamwith international best practice in a variety ofretail disciplines that will ultimately result in aunique, new and fresh shopping experiencefor the customer.“The customer has always been at thecentre of all we do, and we believe that ourpartnership will result in a productive sharingof ideas that mean service delivery to thecustomer, comparable to anywhere in theworld,” Bisset added.The new supermarket chain will also berolling out a number of new branches, manyof which will be in locations where TM hasbeen operating. This is part of a 24-monthprogramme that is designed to bolster the twobrands operations in the sector with a view todelivering a better shopping experience to thecustomer, with competitive prices.In the supermarkets, there is an emphasison “fresh”; a minimum of 40% of floor spacehas been dedicated to fresh produce, that isfruit & veg, deli, confectionary and cold chain.“This is our response to the way the world isgoing - healthy living; an infusion of traditionalhealth food is a necessary development. Highturnover in various trial traditional lines hasbeen pleasing and points to clear demand,”said Mr Chimhini.“We are also proud that we are supportingZimbabwean industry, with over 70 percentof our fruit and vegetables coming from localsuppliers, and only fruit not grown or availablein Zimbabwe is imported,” he added.The TM chain currently has 49 stores inZimbabwe and these two stores form the firststep in an expansion strategy that will see thetwo brands dominating the local retail space.Further into Africa, PnP currently operates 17stores in Namibia, 12 in Botswana, seven inSwaziland, one in Lesotho, together with fourin Zambia.“We pledge that the shopping experiencein all our Pick n Pay stores will be second tonone, both in terms of store ambience andmost importantly giving customers real andgreat value for their hard earned money,” MrChimhini concluded.
Best of Zimbabwe114Joina City Shopping MallSituated in the heart of Harare’s central business district, Joina City ShoppingMall offers a world-class unique and enjoyable shopping experience.Joina City’s modern architecture providesshoppers and visitors with an authentic‘Hararian experience’ which can’t beexperienced anywhere else in Harare – ‘TheCity which never sleeps’.As one of Zimbabwe’s tallest buildings,Joina City boasts of an unparalleledspectacular view of the City, making it thepreferred choice for progressive companiesseeking modern, refreshing and inspiringoffice space.Home to a diverse range of shopsand services, Joina City Shopping Mall isa premier shopping destination. For thediscerning and classy shopper, the mallboasts of a plethora of services and a hostof exclusive stores from top boutiques, thelatest technology, a state-of-the-art spa andrestaurants, to kids’ stores, mobile phoneshops, baby stores, a reputable supermarket,reliable and efficient dry-cleaning service,banking services, ATMs and much muchmore! From luxury clothing, to tasty treats,specialist and the latest innovative techno-gadgets, Joina City Shopping Mall caters foreveryone, whatever your gender, age, tasteand budget!Chat over tea or coffee with friendsat the Café or enjoy tasty Indian, juicy
Best of Zimbabwe 115Like us on Facebook:Joina City, ZimbabweFollow us on Twitter: @JoinaCityZWCorner Julius Nyerere Way and JasonMoyo, Harare, ZimbabweTel: +263 4 773087Email: firstname.lastname@example.orgPortuguese, tantalising Chinese, or anourishing traditional lunch or meal. You canget lost in literature through one of our well-stocked bookstores. Be a part of the JoinaCity Shopping Mall experience!For families, Joina City’s AdventureIsland is a real treat! Home to Zimbabwe’sfirst 3D and 4D cinema and theatre,Adventure Island offers the amazing 3Dexperience as well as the ‘reality’ feelthrough the extra sensory effects embeddedin their 4D theatre experience. To top it off,Adventure Island also has dodgem/bumpercars, an adrenaline filled kids’ zone (withplay station zones, jungle gyms, numerousvideos, indoor sporting games as well as askating rink) for a great, fun-filled adventureexperience!Joina City “Joins” people from all walksof life together to work, shop, mingle,network, and experience authentic shoppingthe ‘Hararian’ way Joina City Shopping Malloffers 600 bays of convenient undergroundparking with excellent security. There issomething for everyone in every store! Onyour list of regular things to do in Harare,visiting Joina City should be a must.*Entrance to parking is along Julius NyerereWay. You are never more than a few minutesaway from parking convenience in the city!
Best of Zimbabwe116Chapter 6Luxury Lifestyles
Best of Zimbabwe118Premier AutoJaguar and Land Rover Zimbabwe’s sole official distributor,Premier Auto, is the home of luxury motoring in Zimbabwe.We treat the needs of each individualcustomer with the highest level ofspecialised individualised service. Weemphasise utmost privacy and personalisedservice. We know that you have highexpectations and as the home of the mostsought-after luxury cars, we enjoy thechallenge of meeting and exceeding thosestandards each and every time. Allow us todemonstrate our commitment to excellence.We are proud to serve Zimbabwe. If you arelooking for a unique luxury experience andlifestyle, we are your ultimate destination.Whether you require a new Land Roveror a Jaguar, vehicle servicing or originalparts, we encourage you to come in forassistance. We are never too busy for you.We revolve around you, the customer. We arein business because of you. We take pride inthe fact that our brands offer unique luxurythat competition can only admire.Premier Auto is a subsidiary of CrocoHoldings. It was established in 2009 withthe aim of marketing Jaguar Land Rover andRange Rover brands into Zimbabwe. Premier
Best of Zimbabwe 119Premier Auto showroom is situatedat BB House, Corner Samora MachelAvenue and Leopold Takawira. Harare.Our workshop is situated at 90 SekeRoad, Harare.Tel: +263 4 755 116 / 774451Auto has brought back the Land Rover andRange Rover brands to Zimbabwe. It hasalso gone further by introducing the Jaguarbrand. These are world beating brands thathave been amply supported. Buyers andusers of these brands no longer have to goto South Africa for servicing these vehiclesas Premier Auto offers this service locally atworld-class standards.Our Brands:• Range Rover Evoque• Range Rover Sport • Discovery 4 • Freelander 2 • Defender • Jaguar XF• Jaguar XJ• Jaguar XKJaguar Land Rover Genuine PartsIf you are planning on investing in a LandRover or Jaguar, or are a current LandRover or Jaguar owner, you have alreadymade the choice to have one of our greatvehicles! If you choose to own the best,equip your vehicle with only the best:genuine Land Rover or Jaguar accessories.These parts and accessories are certified bythe manufacturer and come with warrantycoverage.service will vary from model to model, age ofthe vehicle and distance travelled. PremierAuto workshop has trained technicianswho are fully equipped to deal with LandRover’s sophisticated vehicles and offercompetitively priced servicing, with aguarantee of workmanship on every job theydo.Vehicle Finance Buying a vehicle is usually the second mostexpensive purchase after your home, andcould be a daunting task. At Premier Auto weassist you in financing your Vehicle of choicespeedily and conveniently. We are currentlyon 36-months to pay if you meet the termsand conditions.Your feedback will ensure that our serviceand interaction in dealing with you, our client,is always on the right track and provides usthe opportunity to solve any problems thatyou may encounter.If your goals are upgrading your Land Roverfor off-road purposes, towing a boat oradding roof rails for added storage, genuineLand Rover accessories are the only wayto go! If you would like to upgrade theperformance or appearance of your Jaguar,once again, genuine Jaguar Accessoriesshould be your first and only choice!For your own peace of mind andlongevity of your vehicle, whether it’s anew or used Land Rover, only use genuineapproved Land Rover parts and accessories.Our Parts Department has immediate accessto the largest possible range of approvedparts and accessories for each vehicle in theJaguar/ Land Rover range.Whatever you choose to add to yourvehicle, all the parts and accessories aredesigned to add value, utility and beautyto your vehicle. As great as the Land Roverand Jaguar ownership experience is, allof the products are designed to enhance,customise and tailor your vehicle to yourspecific needs.Jaguar Land Rover Service To ensure that your vehicle remains inpeak condition and working order, it isimportant that minor and major servicesare carried out throughout the life of yourLand Rover. The precise content of eachPREMIER AUTO
Best of Zimbabwe 121Manhattan InteriorsManhattan Interiors offers the discerning buyer quality furniture for the home.Accessories such as lamps, throws, cushions and wall art add the finishing touches to your unique interior. We strive to keep abreast of currenttrends and also offer a wide selection of upholstered furniture to choose from. Our friendly managers and sales staff will be on hand to guide youfrom purchase right through to delivery, which is free within Harare. Come and find us in Sam Levy’s Village and see our showroom; we guaranteethat you will be impressed by our quality, style and comfort.Suite W (Upstairs behind Bata)Sam Levy’s Village, Borrowdale, Harare, ZimbabweTel: (+263 4) 852850/1Cell: 0772 158 email@example.com
Best of Zimbabwe122Tiles for AfricaTiles for Africa was formed in 2003 as thefounders saw a gap in the market for qualityproducts at great prices.Tiles for Africa takes pride in their productknowledge and service excellence.Staff members undergo weekly productknowledge training to keep up to date withmarket trends as well as giving the consumerpeace of mind that he or she is getting thecorrect product for the right application.The target market mainly consists ofrefurbishments to current homes as wellas new buildings, and have supplied theirproducts to a number of projects including:• Spar;• St George’s College;• Joina centre;• Chilo Lodge;• Chikwenya Lodge;• Nyaradzo Funeral Services;to name but a few.Tiles for Africa Graniteside Branch27D Cripps Rd, Graniteside, HarareTel: + 263 4 759 331+ 263 4 758 046Sales - Ganny: +263 772 327 980Email Sales: firstname.lastname@example.orgTiles for Africa Masasa Branch124 Mutare Road , Msasa , HarareTel: +263 4 446 584/5Sales - Spencer : +263 772 353 464Email sales: email@example.comProduct originates from South Africa mainlydue to the SADC agreement, which makesus very competitive as opposed to importingfrom other countries offshore.We specialise in ceramic floor and walltiles, porcelain tiles, sanitaryware includinga wide range of jacuzzi baths and customshowers as well as custom vanity units,bathroom accessories, taps including Tivolitaps from Italy, Grohe taps from Germanyand Cobra taps from South Africa, as well asstocking a wide range of mosaics and tilingaccessories.Another division to the business is Litesfor Africa, which offers a comprehensiverange of domestic and industrial lightingfor all applications. We pride ourselves inoffering a range of lights from three leadinglighting companies namely Radiant Lighting,Brightstar Lighting and Eurolux. Shouldwe not have the fitting in stock we willhave it here in a matter of days, as all theavailable fittings can be viewed in very stylishcatalogues available on request.Having recently opened a second branchin Msasa, plans are to expand into Bulawayoand other city centres countrywide in the nearfuture.With our virtual bathroom concepts whereyou are able to view all the available fittingsas if you were in your own home, with animpressive showroom of 700m2; you will beleft dazzled at the quality of the products ondisplay.Our new concept gives our customers thechance to select tiles; sanitaryware, taps andaccessories; as well as lights, based on theirappearance and functionality. Tiles for Africais the place to visit for the best selection oflights this side of Africa and the best selectionof interior and exterior tiles - We are Tiling theway for Africa!Should you require any futher info pleasegive us a call.
TILING THE WAY FOR AFRICAFor the best selectionof interior and exterior tiles.27D Cripps Road, Graniteside, HarareTelephone +263-4 759331 or +263-4 758046Email Sales firstname.lastname@example.orgTiles for Africa Masasa Branch124 Mutare Road, HarareTelephone +263-4 44658/4/5 or Spencer 0772 353 464Tiles for Africa Masasa Branch124 Mutare Road , Msasa, HarareTel: +263 4 446584/5Sales - Spencer: +263 772 353 464Email sales: email@example.comTile for Africa Graniteside Branch27D Cripps Rd, Graniteside, HarareTel: + 263 4 759331 / + 263 4 758 046Sales - Ganny: +263 772 327 980Email Sales: firstname.lastname@example.org
Best of Zimbabwe124Chapter 7Training and Education
Best of Zimbabwe126Building-the-Future with eLearning Solutions (Pvt) LtdPeople In the 21st century live in a technology and media-infused environment. To be effectivein the 21st century, they must be able to exhibit a range of functional and critical thinking skillsrelated to information, media and technology.all the educational problems. Neither can wehope for a quick solution to the problem ofequitable access to technology by the majorityof our people.We recognise that, the twin goals of equityand high-quality education have profoundand practical meaning for our economyand society, and we cannot expect one toyield to the other in principle and practice.To do so would deny young people theirchance to learn and live according to theiraspirations and abilities. It would lead to ageneralised accommodation to mediocrity inour society on the one hand or the creationof an undemocratic elitism on the other.Nonetheless, we believe that what Zimbabwechooses to do with technology can be asignificant factor in education and training.We also understand that delivering learningmaterials requires an understanding of thevalue and strengths of traditional teachingmethods and practices. Effective integrationfollows careful consideration of the ways inwhich technology can be incorporated toassist in attaining education goals.At eLearning Solutions, we can show youhow ICTs can work for you at a price you canafford!What eLearning Solutions do?We design, develop, produce and deliverlearning that supports teachers, stimulateslearners and promotes learning excellence. Wecreate interactive and collaborative learningcommunities of educators and learnersthat use information and communicationstechnologies to enhance education andtraining.There remains, however, a profound gapbetween the knowledge and skills moststudents learn in school and the knowledgeand skills they need in typical 21st centurycommunities and workplaces.Education that prepares students forlearning in this complex digital society will bemore meaningful to students and ultimatelymore effective in preparing them for the future.A powerful vision of public education is criticalfor closing the gap between how students liveand how they learn at schools. Students whohave access to technology outside schoolwhile learning at schools that have no accessto technology or integration of technologyinto their coursework, will find their schoolsantiquated and irrelevant to their world.Students without this access at school or athome may find themselves on the periphery of21st century society and workplace. For thisreason, eLearning Solutions was conceived toactively support the progressive developmentof future generations with its end-to-end digitallearning solutions.Who is eLearning Solutions?Established in the year 2000, we are aZimbabwean company who believe thatthe future of our country lies, not in its smallpopulation as a market, but in serving themillions of people in the SADC and COMESAregions through the provision of commercialbusiness such as world-class education andtraining solutions. With its high-literacy rate,Zimbabwe is best positioned to service theentire sub-regions.eLearning Solutions’ starting point is thattechnology in itself can never be a solution toHow does eLearning Solutions do it?eLearning Solutions uses the latest psychologytechnologies, applies the latest instructionaldesigning techniques, creatively usesinteractive digital multimedia and utilisescomputer and telecommunication technologies.Why should eLearning Solutions do it?Our passion to see Zimbabwe prosper drivesus. Our reward is the confidence of our people.Our products and services are rich in culturalbreadth and academic depth. Faith in peoplesustains us and we value competence.Our MissionWe aim to provide learning solutions that arechild-safe and energy-efficient. In addition, thissolution seamlessly incorporates the 4 Cs ofdigital learning - communication, collaboration,creativity, and community - for primary andsecondary schools in a modular and scalablemanner under the expertise of our pedagogyand technology professionals. In this sense, weensure a high return-on-value for our customersand effective arming for young generations withthe appropriate skill sets for the 21st centurydigital society and workplace.Our OfferingEducation Service ConsultingWe provide consulting in digital learningimplementation and adoption. We help policymakers articulate their vision, develop a masterplan, implement initiatives and evaluate andadapt these initiatives relative to the vision. Weengage with development agencies, multilateralorganisations, and NPOs to advocate foreducation excellence and access.
Best of Zimbabwe 12710 Windermere, Corner Fife AvenueMazowe Street AvenuesHarare, ZimbabweTel: +263 4 253699Cell: +263 772 808 704Email: email@example.comContent Aggregation and licensingEducational content aggregation and licensingis critical to our solution elements. Our digitaleducational content deliver curricula in amanner that ensures students learn the criticalskills and knowledge they need to succeedin the global economy. With our e-content,learners enjoy engaging learning experiences.Sound instructional design underpins ourcreative use of rich multimedia such asanimations, multimedia slideshows, illustrativereal-life videos, attractive simulations, andinteractive exercises together with colourfulphotos. Thus learners have memorable,meaningful and motivational learningexperiences.Professional DevelopmentOur Professional Development and teacherreadiness programs make it possible toachieve success in the implementation ofeLearning and achieve good quality results.Teachers’ practices are changed to support amore student-centred learning environment.Teachers are provided with tools and trainingthat they need to adjust pedagogy andtake advantage of a transformative learningenvironment and available technology tools.Community Centre ApplicationsOur applications enable the communities toaddress their social needs and problems.These software solutions cater for those whoneed or desire ICT skills for workforce skillsand/or economic self-sufficiency; who includerural women, rural entrepreneurs, unemployed/underemployed, special populations ormargins of society, government field staffand other requiring digital literacy for theiroccupation or civic engagement.Infrastructure (ICT, Facilities, Energy andScience Kits)Our infrastructure offerings address theessential classroom information accessand infrastructure requirements (technologyplanning, computer type, PC ratios, ITmanagement models, power alternatives) fora 21st century skills delivery context. With ourrobust purpose-built hardware, we provide thetools needed to enhance teaching and learningand support a student-centred learningenvironment.What Makes eLearning Solutions Different?Complete Education Solution:We offer a complete package that includeshardware (Intel-classmate PCs based on Intelreference designs), specialised educationsoftware that comes with these PCs, localisedcontent, Infrastructure, IT services, and training(a breadth of offerings).Our biggest differentiator is that we providean Education Solution instead of box dropping.Engagement at all stages:eLearning Solutions Intersect at all points inthe life cycle, including design, deployment,implementation, evaluation, and evolution(breadth of presence).Inclusive:We address the needs of multiple stakeholders,including students, governments andbusinesses. We take contributions from a widenetwork of technology and education experts.We support public/private partnerships.Research-based:Our solutions are grounded in ethnographicstudies in more than 200 real classroomsin more than 13 countries: this is key inunderstanding how students naturallylearn and how teachers can best introducetechnology into the classroom.Education-specific ecosystem:Our products are developed and delivered bycompanies working with Intel on effective 1:1education solutions.Educational and economic impact:Students are prepared for a knowledge-basedsociety and global economy, which buildslocal eLearning economies and nationalcompetitiveness. The hardware is built fromIntel reference designs, but manufactured,distributed, and serviced by companies in thisnetwork, many of which are local.We tailor make our solutions to meet specificcultural and geographic needs.
Best of Zimbabwe128National University of Science and Technology (NUST)In the heart of the City of Kings, lies the first and the leading Science and Technology Universityin Zimbabwe, the National University of Science and Technology (NUST).The University takes pride in distinguishingitself from the rest by living up to themotto “Think In Other Terms,” because itis the nature of a Science and Technologyinstitution to be innovative and to provideresearch based solutions for sustainabledevelopment.NUST has six Faculties, which includeApplied Sciences, Industrial Technology,Medicine and the Built Environment,Commerce and Communication andInformation Science. Through the facultieswith a bias towards Science, NUST commitsto the advancement of knowledge towardsthe diffusion and extension of Science andTechnology through teaching, learning,research and outreach. Every year since1995, and still going forward, NUST churnsout world-class graduates that are in greatdemand within our borders and the worldover. Having attained 20 years of existencein 2011, NUST is still going - stronger andbetter - producing the best for the world. In
Best of Zimbabwe 129addition to the faculties, NUST also has theInstitute of Development Studies (IDS) andthe Graduate School of Business.Research and Innovation has beenNUST’s drive to success. Our Academicstaff led by Professors have engaged inresearch activities that have not only earnedthe University accolades and awards buthave brought sustainable solutions tothe communities. NUST has also beenproud to showcase its research outputsthrough participating in the Research andIntellectual Expo and the annual ZimbabweInternational Trade Fair (ZITF) amongst othernotable events. In 2011 and 2012, NUSTscooped the top prize for showcasing theNano-Filter water purification project. Thisproject has already received funding fromthe government to set up a small-scalepilot project. Only a university that thinks indifferent terms terms can achieve this.As part of its community outreachprogramme, to mainstream the cultureof sciences, NUST reaches out to schoolchildren in different parts of the countryNational University of Scienceand TechnologyCnr Cecil Avenue/Gwanda RoadP. O. Box AC 939Ascot, Bulawayo, ZimbabweTel: +263 9 282842Email: firstname.lastname@example.orgWebsite: www.nust.ac.zwthrough its Career Guidance Programmes.Throughout the year, the NUST CareerGuidance Team is actively involved withhigh schools, communities and privateorganisations in a bid to attract schoolchildren to the science and technologyinstitution. NUST also hosts different schoolsthat have shown an interest in visiting NUSTto get a feel of the science and technologyenvironment. Many children have beeninspired by these activities and subsequentlyenrolled at NUST.NUST’s efforts to ensure that allhigh school students, particularly thedisadvantaged, have an opportunity toenroll at NUST have been illuminated bythe NUST Schools Enrichment Programme(NUSTSEP). The programme, initiated by theDepartment of Applied Mathematics, aimsto demystify the notion that Mathematics isdifficult, the greatest reason why students failthe subject and thus fail to enter university.Applied Mathematics lecturers teach O’ levelstudents and their teachers Mathematicsevery weekend during the school term andfor two weeks during the school holidays.The results of this programme have beenevident in our enrolment statistics and thesubsequent launch of the MatabelelandMathematics Association (MATMA).NUST values its ties with Industry andCommerce and strives to develop meaningfuland lasting relations with its partners. TheTechnopark department, which is a strategicbusiness unit of the University, links theuniversity with industry in a relationshipof mutual benefit to both parties. It is theuniversity’s primary objective to strengthenlinks with industry as this is an obvious life-line to the university. We have emerged as aleading University in our industry.
Best of Zimbabwe130Harare Institute of Technology (HIT)HIT offers unique degree programmes.Harare Institute of Technology (HIT) is aunique Zimbabwean state university whosemandate is the development, incubation,transfer and commercialisation of technologyas well as producing human capital for rapidindustrialisation.It is the country’s most energetic andresponsive university offering high qualityacademic programmes to students seekingunparalleled educational opportunities andcontinuous professional development.HIT’s uniqueness lies in providing practicaloriented technology degree programmes thatare underpinned by technoprenuership, andfacilitated by the state-of-the-art workshops,laboratories and facilities.HIT has focused on a plan that seeksto bring tangible results in a short period inresearch, technology transfer, incubation,and commercialisation for the rapidindustrialisation of the nation through itsStrategic Plan - Designing the Future: Vision2015.University SchoolsThe University is currently offering four-yearBachelor of Technology Honours degrees.Currently there are four Schools offering thefollowing degrees:School of Industrial Sciences andTechnology• B. Tech (Hons) Food ProcessingTechnology• B. Tech (Hons) Pharmaceutical Technology• B. Tech (Hons) Polymer Technology (to belaunched soon)• B. Tech (Hons) BiotechnologySchool of Engineering and Technology• B. Tech (Hons) Chemical and ProcessSystems Engineering• B. Tech (Hons) Electronic Engineering• B. Tech (Hons) Industrial & ManufacturingEngineering• B. Tech (Hons) Materials Engineering (tobe launched soon)School of Business and ManagementSciences• B. Tech (Hons) Financial Engineering• B. Tech (Hons) E-CommerceSchool of Information Science andTechnology• B. Tech (Hons) Computer Science• B. Tech (Hons) Software Engineering• B. Tech (Hons) Information Technology• B. Tech (Hons) Information Security andAssuranceHarare Institute of Technology offers practical oriented degree programmes. An Industrial and Manufacturingstudent operating a CNC machine.HIT Food Processing Technology degree programme students doing practicals in the laboratory.
Best of Zimbabwe 131Ganges Road, Belvedere, HarareTel: +263 4 741422-36Email: email@example.comLibrary FacilitiesThe HIT library has an appreciablecollection of books in various technologicalareas adequate for undergraduate andpostgraduate research. It has embracedInformation and CommunicationTechnologies (ICTs) by subscribing toimportant academic journals and thee-granary available online.Harare Institute of Technology has comeup with a unique brand of education thatfocuses on bringing rapid industrialisation toZimbabwe. Centres that promote this are:Technopreneurship Development Centre(TDC)The TDC is an integral component ofHIT that is driven by the philosophy thattechnopreneurs can be created anddeveloped with appropriate businesstechnopreneurial skills, attitudes andmotivation. Through its courses, the TDCinculcates technopreneurial values amongststudents in order to develop knowledgeableand technological entrepreneurs through theinstitute’s academic programmes.It also enhances the capabilities ofnew and existing entrepreneurs throughtechnopreneurial development programmes.Through this centre, HIT produces graduatesthat can set up hi-tech enterprises on theirown.Technology Centre (TC)The main purpose of the TC is to promote(the development of) production andmanufacturing activities from the variousacademic units within the Institute, as well asto take orders from industry and commerce.The TC has distinct and complimentingsections, which are Research, Consultancy,Technical Training and Production. Theseunits link all school expertise, workshopsand laboratories of academic units in aninter-disciplinary and multi-disciplinaryapproach to enhance training, researchand development. TC’s set-up also links allacademic departments to provide tailor-madeinterventions responsive to industry’s needs.Technology Education Centre (TEC)TEC is a strategic centre of HIT that focuseson the pedagogy of science, engineering andtechnology (SET). The Centre recognises thestrategic role Research and Development(R&D) plays as a vehicle for technologicalinnovation and offers programmes to allthose interested in teaching and research athigher educational institutions.Science ParkThe Institute is establishing a science parkwhose responsibility is the bringing togetherof ideas and people with knowledge andfinancial strength. The other motive is toseek the rejuvenation and growth of theindustrial sector through the incubationand promotion of start-ups and businessdevelopment in defined technology areaswhilst promoting applicational research anddevelopment.To this end, the Institute has registereda separate business entity called Insti-Holdings as a commercial vehicle thatenables commercialisation of successfulresearch and development from key instituteunits. It has the following companies underits ambit:• Instifoods• Institools• Instisoft• Institronics• Instiherbs.To date, there is Instifoods, which has startedoperating and is producing: soy-yoghurt, soy-milk, soy-sour milk, ice- cream and mineralwater. Full commercialisation is underway asthe research and development work has nowbeen completed.Through its Strategic Plan, Designing theFuture, Vision 2015, HIT has set strategicnetworking and establishment of partnershipsas one of its key performance areas. TheUniversity, therefore, seeks collaborationswith world-class universities in order todevelop first-class infrastructure andStandards, benchmark HIT with the bestScience and Technology universities, supportnew graduate studies, exchange academics,students and non-teaching staff, supportresearch that can make a major globalimpact, produce outstanding graduates whoare responsible citizens and who can becomeglobal leaders, as well as accelerating thedevelopment and application of technologyin consonance with the industrialisation ofZimbabwe.HIT 2012 Graduates in a celebratory mood soonafter being capped by President R.G Mugabe at theThird Graduation Ceremony.
Best of Zimbabwe132Celebration International SchoolOur goal at Celebration School is to train up children in Biblical principlesand prepare them for University and vocational training globally. school is Pastor Tom Deuschle, who came toZimbabwe as a missionary in 1979. He hassince founded 77 churches in 10 differentcountries on four different continents, withthe core values of reforming nations throughtransforming individual lives as his compass.Reforming nations through educating thenext generation is a crucial ingredient in hisvision and establishing a Christian schoolin every key Celebration Church around theworld was part of the plan. So, as a school,our global mandate was already set: createleaders for future generations with moralfibre, a biblical worldview and internationallyrecognised educational qualifications whocould go out and change the world in everyman’s marketplace.It was up to the stakeholders in Harare,Zimbabwe, to verbalise and then fleshout that vision in the realm of educationby creating a school that would becomeMission StatementWe intentionally develop students who aresought out globally for university because oftheir “can do” mindset, character, ability andwillingness to lead.We understand that the church and theChristian school are both an extension ofthe home and the godly teaching given byparents. Because we believe that everychild is made in the image of God, weembrace our responsibility to educatestudents to realise their intrinsic valueand achieve their God-given purpose. Weseek to establish born again, spirit-filled,kingdom-minded students with a biblicalworldview and Godly character who havean insatiable passion for learning and strongleadership ability - in order to go out andmeet other people’s needs in spirit, souland body. The founding visionary of ourK5 GraduationTyla hard at work in grade 2
Best of Zimbabwe 133162 Swan DriveP.O. Box BW1702, Borrowdale, HarareEmail: firstname.lastname@example.orgTel: +263 772 140 979Facebook: Celebration International SchoolWebsite: http://cs.ac.zwa template for other Celebration Schoolsaround the world. Because our schoolis the flagship school and an extensionof the “founding” Celebration Church,our Statement of Faith is the same asCelebration Ministries International, whichwe represent.The American A Beka curriculum, whichwe follow, is an established Biblically-basedcurriculum of high academic standard. Thecore subjects are: English, Mathematics,Science, Social Studies and Bible. Art,Music, Physical Education, Life Skills, Frenchand Shona (chi-Zezuru) are also taught.In 2011, Celebration School had buildingplans drawn up for a state-of-the-artEducational Complex to accommodate 300students from K4 to Grade 12 and containingscience laboratories, art rooms, band,choir and music rooms, drama studios, amagnificent library and multi-media centre,a cafeteria, an all-purpose gymnasium andsquash courts.In recent years, Celebration School hasestablished a reputation in the community asan educational centre with an exceptionallyhigh standard of excellence. We have beenrecommended privately by education officersin the Zimbabwe Ministry of Education andwe are sought out by parents because of ourpurpose: to provide a world-class educationfor students who are being developed asleaders with character.After our International Accreditation (withthe ICAA and AdvancED) in 2012, we haveaffiliated with the Association of InternationalSchools of Africa and are in the processof expanding our global footprint, everconscious that our home country, Zimbabwe,is looking to the next generation for youngpeople with the spirit of reformation torebuild our nation.Miss Jackson with Stefano and Thandeka Laying the new foundationsDaniel - Graduation speechCelebration International SchoolReaching for the skies
Best of Zimbabwe134Stomdrift Consultancy (Pvt) LtdStomdrift Consultancy (Pvt) Ltd is a registered Educational Trip consultancy company. Itbegan its operations in 2011 and it has attracted many schools in and out of Harare for theirEducational Trips, offering 5 star accommodations in some of our best hotels around thecountry, including a DVD and still photos for each child for every trip.With Stomdrift consultancy your educationaltrips will never be the same again.Heroes Acre and Museum Day Trip:National Heroes Acre is a burial ground andnational monument in Harare, Zimbabwe. Theshrine is a national monument of Zimbabwe.The work was undertaken by the Governmentto commemorate those who fell in the strugglefor national liberation and the contemporaryand future sons and daughters of Zimbabwewhose dedication and commitment to thenation justify their burial at this sacred spot.Zimbabwe Museum of Human Sciences inHarare, exhibition galleries and a model ShonaVillage in addition to holding ethnographic andarchaeological collections. Wildlife exhibits areon show in public galleries.Bally Vaughan Day Trip: A strange andwonderful variety of animals have found ahome at the Bally Vaughan animal sanctuary,from civets to marmosets and lions to horses.At Bally Vaughan, they care for injured,orphaned, abused and unwanted animals fromaround the country and activities include gamedrives, canoeing, horse rides and elephantrides.Imire Game Park Day Trip: Imire Game Parkhas a proud population of Rhino, indigenousantelope and elephant; seen roaming freely inthis track of bush veld. Stomdrift Consultancywill take you on interesting, informative andeducational game drives in open, shadedvehicles and buses. Other activities includegame walks and elephant rides.Managing Director Mr. Patrick Vijay HunduStomdrift Consultancy with Belvedere Primary School in Masvingo Grade 4 Trip
Best of Zimbabwe 13541 Old Enterprise Rd, NewlandsHarare, ZimbabweContact: +263 776 735 5500864 406 9240Email: email@example.comChinhoyi Caves Day Trip: The caves arelocated in Mashonaland West Province. Thecave system is composed of limestone anddolomite, and the descent to the main cavewith its pool of cobalt blue water is veryimpressive. This pool is popularly calledSleeping Pool or Chirorodzira (Pool of theFallen). Divers have discovered a submarinepassage leading from the Bat Cave, a subchamber of the Dark Cave, to another roomknown as the Blind Cave.Kariba 3 Night, 4 Day Trip: 1958 saw thecompletion of the Kariba Dam, 290km longand 32km at its widest point; which providesZimbabwe with hydroelectric power, and itssporting, religious and educational appealhas peaked of late. Kariba dam wall haswell-informed and experienced guides whoperform to their maximum best. Some of theplaces worth a visit are the power station ofthe Kariba hydro-electric system, the LakeKariba Fisheries Research Institute, theObservation Point, the Kariba dam wall itself,the Operation Noah Memorial at the heightsand crocodile farm.Masvingo 2 Night, 3 Day Trip: Southeastof Harare and the ancient city of GreatZimbabwe, also known as DzimbaDzemabwe, which is the largest and mostsignificant ancient monument south ofthe Sahara, in Africa it is second in sizeand importance to the Egyptian pyramids.Towering Stone Houses are the remainsof a city of 20,000 Shona speaking peoplewho prospered between the 12th andthe 15th centuries. Some of the activitiesduring the education trip are tours ofthe Great Zimbabwe, Game drive, RockPainting and Sunset Cruise on LakeMutirikwi.Victoria Falls 4 Night, 5 Day Trip: Thechosen Destination and host of TheUnited Nations World Tourism GeneralAssembly 2013 (UNWTO). The fallsare formed as the full width of the riverplummets in a single vertical drop into atransverse chasm 1708m (5604ft.) wide,carved by its waters along a fracture zonein the basalt plateau, Mosi-oa-Tunya -literally “the cloud that thunders”. Activitiesduring the educational tour include aTour of the falls, a Tour of Vic Falls town,Crocodile farm, Cultural tours and VillageTours.Inyanga 2 Night, 3 Day Trip: Is located inthe Eastern Highlands. Mount Nyangani,the highest mountain in Zimbabwe,lies about 20km (12miles), southeastof the town. Its highest peak rises toapproximately 2,600m (8,500ft.) above sealevel. All or part of the exquisite mountainranges can be conquered with only a littlemountaineering skill, and are punctuatedwith hundreds of enticing rivers, waterfallsand natural pools to soothe walkers after along day’s hike.
Best of Zimbabwe136Chapter 8Corporate Profiles
Best of Zimbabwe138Celebration Ministries InternationalCelebration Ministries International (CMI) is the multi-racial ministry of PastorsTom and Bonnie Deuschle. Since 1981, they have seen many lives and societiestransformed, one person at a time.Their ministry brings dynamic Word-basedteaching, inspirational worship and themessage of reformation to the world fromtheir flagship base, Celebration Centre,Harare in Zimbabwe.Pastor Tom, an author in his own right,has published several books: BuildingPeople Building Dreams, SurgicalPrayer, First Fruits - and Pastor Bonniehas written the critically acclaimed: TheGreat Connection (www.celebrate.org).Pastor Bonnie Deuschle is also an anointedsongwriter, worship leader, music producerand musician, having produced many musicCDs and DVDs, both solo and with theCelebration Choir.Anointed to mentor, disciple and ministerto leaders in the marketplace, PastorTom Deuschle is renowned for mobilisingChristian business people and ordinary
Best of Zimbabwe 139Celebration Centre, 162 Swan Drive,Borrowdale , HararePostal Address: P.O. Box HG 88Highlands, HarareTel: +263 4 850 880/87Email: firstname.lastname@example.org members to build the world-class,multi-million dollar, 4,000-seater CelebrationCentre in Harare during the lowest economicdownturn the world has ever seen. Highlysought-after as a pastor, business leaderand apostle, he ministers all over the worldat a wide range of forums, encompassingbusiness, government and the body ofChrist.CMI is not content to be a ministry thatsimply builds churches, but one that buildspeople who in turn can fulfill their God-givenpurpose and accomplish their God-givendreams. This is encompassed in the vision:Building People. Building Dreams. Build-ing the Kingdom of God.CMI is impacting not only Zimbabwe but na-tions all over the world. If there is one wordthat describes its work, it is “Reformation”.The organisation has a desire to see all ofsociety impacted and consequently reformedby Kingdom principles. Consequently themission is: Transforming Lives. ReformingNations.Over the years CMI has grown to encompassover 40,000 people worldwide. This growthhas been driven by intentionally creating aculture of reformation through CMI’s corebehavioral values. With an emphasis onintegrity, CMI embraces the following:• A language of love• An attitude of gratitude• A currency of faith• A mandate of action• A lifestyle of cells• A culture of service• A method of teams• A standard of excellenceWith this in mind, several programs havebeen developed that touch every area of life.Together Pastor Tom and Pastor Bonnie havemobilised significant volumes of medicalresources to mitigate the cholera crisisthat hit Zimbabwe in 2008 and Cleft Palateoperations (in conjunction with the LeapFoundation) through Celebration Health, asubsidiary of CMI. At present, CMI facilitatesseveral divisions that run a school, college,commercial events and banqueting servicesas well as several relief and developmentprograms for displaced people, orphans andvulnerable children and young people livingwith HIV.“We accept people where they are and takethem where they need to go in their spiritualdevelopment. God has blessed our work andwe are grateful.” - Pastor Tom Deuschle.
Best of Zimbabwe140Celebration HealthCelebration Health is a non-profit organisation with the vision to transformand reform communities through sustainable healthcare solutions.Amongst many of their contributions to thesociety and healthcare system in Zimbabwe,Celebration Health has:• Given health, education, and access toclean water to over 10,000 people duringthe 2008 Cholera outbreak.• Established a program Champions forLife for children living with and affectedby HIV/AIDS.• Facilitated hernia, cleft lip palate and VPstunt surgery for over 900 children.• Sourced funding and distributed essentialmedicines, supplies and equipment worthover US$5-million.• Assisted in the inception of the firstMaximised Living Chiropractic wholehealth clinic in Zimbabwe.Celebration Health Milestones• 15,000 out of the 98,592 reported casestreated for cholera, that is, 15% of thecase load.
Best of Zimbabwe 141www.celebrate.org• 90,000 people reached with healtheducation between November 2008 andApril 2009.• 766 health professionals working inthe cholera treatment camps paidincentives.• 12 medical outreaches throughoutZimbabwe since November 2008 - April2010 with a total of 12,930 peoplereceiving treatment.• 149 operated during medical outreaches.• 955 receiving dental proceduresincluding tooth extractions.• US$24-million of medicines, medicalsupplies, equipment and food received.Over 70 health institutions throughoutthe country benefited from abovedonations.• 545 Children and adults benefited fromspecialised operations such as herniaoperations, craniofacial reconstructivesurgery and hydrocephalus operations.• 5196 Children with HIV reached.• 32 Care institutions given food.• 300 Vulnerable households providedwith monthly cash transfers.Celebration Health Partners Econet Wireless, The Coca-Cola AfricaFoundation, CitiHope International, MedicalMissions International, World Children’sFund, Norman & Linda Young (GlobalAssistance), Angel Mission, MedShareInternational, Doctors for Life International,Mother Theresa Children’s Foundation,Gleaning for the World, ICMDA, KingdomBank, Pst Gary Hay, Alex Scott (GlobalAssist Network), Celebration ChurchBorrowdale, Dr Reid, Professor Nyazema,F. Mandiveyi, Mr. & Mrs Masiyiwa, Psts D&PDivelbiss & The Minden Church, NationalHealthcare Trust, Coca Cola Central Africa,Schweppes, Delta Corporation and LEAPFoundation.
Best of Zimbabwe142Chapter 9Finance and Investment
Best of Zimbabwe 143A member of Standard Bank Group
Best of Zimbabwe144Stanbic BankStanbic Bank is part of the Standard Bank group which is Africa’s largest and mostprofitable banking operation, providing a broad range of Corporate and InvestmentBanking, as well as Personal and Business banking products and services.Banking Division (PBB), individually providingappropriate banking solutions that meet thediverse needs of its customers.The various products and solutions rangefrom general banking services to specialisedofferings such as: foreign exchange trading;hedging; investments; advisory services;capital raising and other debt solutions;cash management; exchange control; loansand overdrafts; trade finance solutions; andmany other related banking services. Wepride ourselves as a bank that has strongpartnerships with the Mining and AgroCommodities sectors, which are key to theeconomic fortunes of this nation.In any banking system, transactionalproducts and services form the bedrockupon which all other banking activitytakes place. For 150 years, the StandardBank Group has been helping Africancompanies with their transactional bankingrequirements. The day-to-day managementof any company is a vital contributortowards the success of that business. Ourtransactional banking product suite includes:Transactional Products andServices1. Cash management and relatedservices are available to corporate andinstitutional clients and these servicesinclude:• Payments.• Collections.• Liquidity Management.2. Trade Services:• Import and Export LCs.• Inward and Outward telegraphic transmissions.• Import and Export documentarycollections.• Guarantees.3. Investor Services:• Standard Bank offers safekeeping,clearing and related services tocorporates and financial institutions,both locally and internationally.• Through our strategic alliance with theBank of New York Mellon, StandardBank provides institutional investorswith a comprehensive global custodysolution.• Global custody.• Global and domestic transitionmanagement.The Group’s operations in Africa aremanaged through Africa Banking Group(ABG), based in Johannesburg. StandardBank was established as the StandardBank of British South Africa Limited andincorporated in London in 1862 and on 15October 1862, it was incorporated under theJoint Stock Banking Companies Act of 1857-8, becoming one of the first institutions to beregistered under the (English) ConsolidatedLimited Liability Act of 1862. The group listedon the JSE in 1970 and is currently the 10thlargest company in South Africa by marketcapitalisation.In October 2007, the world’s biggestbank, the Industrial and Commercial Bank ofChina (ICBC), acquired a 20% stake in Standard Bank Group which constitutedthe largest direct foreign investment intoSouth Africa. In 2011, Standard Bank wasvoted Best Bank in Africa for 2011 in TheBanker Awards and it has been ranked 219thin Forbes magazine’s “The World’s BiggestPublic Companies”.Through Stanbic Africa’s representationin 18 African countries outside of SouthAfrica, Standard Bank offers clients’ retailand commercial banking services, treasuryoperations and all forms of trade financing.Through the support of Corporate andInstitutional Banking and Standard BankLondon, corporate clients in Africa haveaccess to project finance, privatisation,structured lending and the channelling of aidand concessionary lending to Africa.In November 1992, Standard BankSouth Africa’s banking group acquired theoperations of ANZ Grindlays Zimbabwe ineight African countries, including Zimbabwe.ANZ Grindlays Zimbabwe was renamedStanbic Bank Zimbabwe Ltd in 1993.Stanbic Bank has 18 branches situatedin Harare, Bulawayo, Gweru, Chitungwiza,Kwekwe, Mutare, Chegutu, Ngezi andVictoria Falls. Stanbic Bank is privileged tobe part of such a strong Banking Group fromwhich it continues to draw both financialand specialist resources, thus making itselfvery relevant to the business community inZimbabwe.The business operations of the bankare separated into two broad segmentsnamely: CIB Corporate & InvestmentBanking Division and Personal & Business
Best of Zimbabwe 1454. Electronic Banking:• On-Line Banking – New BusinessOnline (NBOL):-i. A single online channel across theStandard Bank Group;ii. Provides customers with a singleview of their relationship withStandard Bank across products and countries;iii. Functions include:1. Balances and Statements2. Third Party Payments and Interaccount transfers3. Self Service Administration.• Standard File Interchange (SFI):-i. Payments Moduleii. Debit Orders.Investment BankingInvestment Banking focuses on corporatefinancial strategy. The department iskeen to understand corporate growthstrategy and assist in determining theappropriate and most economic fundingarrangements. Other than arrangingfunding solutions, (IB) offers advisoryservices in mergers and acquisitions,corporate restructurings and projectdevelopment. The desire is for the bankto tailor-make solutions which will derivethe maximum benefit for our clients.Investment Banking services include:ADVISORY• Mergers & acquisitions• Corporate restructurings• Project developmentFINANCING• Debt arranging• Financial lending instruments• Tailored lending instruments• Optimising capital structureCAPITAL MARKETDebt Capital markets:Domestic medium-term notes, corporate bonds, commercial paperEquity Capital markets:Initial public offers/ capital raisingsThe Investment Banking team hassuccessfully closed on several fundingarrangements in the mining sector and otherstructured finance solutions. Currently, thereare several advisory transactions undergoingexecution.Global markets Operations• International/local organ - InternationalPayments, Letters of Credit, Foreign Billsfor Collection, Offshore Loans;• Exchange Control Advisory and linkagewith Central Bank on Exchange Controlmatters;• Foreign Investments, Exports andImports facilitation;• Domestic Payments - Real Time GrossSettlements, Salary payments, CustomsDuties, etc.The unit is managed by product specialistexecutives with vast Global Trade,International Banking and ExchangeControl experience. The unit has strongworking relationships with the key sectorsin the economy, the Central Bank and otheragencies.Personal and Business BankingThe Personal and Business BankingDivision comprises of Personal Bankingand Business Banking. Personal Banking isresponsible for delivering financial solutionsto the personal customer. The bank has 18branches throughout the country and alsoserves customers through other channelsof ATMs and POSs in major retail outlets.Business Banking offers a wide range offinancial solutions falling under CommercialBanking, Small to Medium Enterprises(SME), Banking and Agribusiness. Adedicated Account Executive or BusinessBanker develops trusted partnershipswith clients and links them to ProductSpecialists in order to originate anddevelop effective financial solutions forclients.Our product offering includes:1. Personal Current AccountsThis is an account that can operate in creditor debit if an overdraft has been granted fora fixed period.2. Transact Plus AccountThis account allows you to do alltransactions and has a minimum balance.Account can operate only in credit.3. Savings AccountThis account allows the customer to savefor the future. Account can operate only incredit and attracts interest. This accounthas limitations on number of transactions.4. Personal Unsecured LoansThis facility gives the customer financialstability and solutions to their needs. Loansare advanced against salary deposits andthere is no collateral required.5. Forex DraftsWe offer Forex drafts in the major currenciesfor convenience both to account and non-account holders.6. Telegraphic TransfersWe also offer Telegraphic transfers both toaccount and non-account holders for foreignpayments and funds transfers.7. Money GramAs Stanbic Bank Zimbabwe Limited, we area registered Moneygram agent and accountand non-account holders can receive theircash remittances through Moneygram fromour branches.8. BancassuranceBancassurance is for short-term InsuranceA member of Standard Bank Group
Best of Zimbabwe146covering Motor Vehicles, Plant andEquipment, and general business insurance. Itis underwritten by Nicoz Diamond Zimbabwe.The insurance is sold to both account andnon-account holders in our branches.9. Funeral InsuranceCustomers are also able to buy funeralinsurance within our branches.10. ATM and VISA CardsWe also offer convenience to our customersthrough ATM and VISA cards which can beused internationally.Business Banking offers a wide range offinancial solutions falling under CommercialBanking, Small to Medium Enterprises(SME), Banking, and Agribusiness. Adedicated Account Executive, or BusinessBanker, develops trusted partnerships withclients and links them to Product Specialistsin order to originate and develop effectivefinancial solutions for clients.The Commercial Banking offered throughthe Commercial Suites in Harare at ourBelgravia branch and in Bulawayo at ourMain Street branch, provides services to top-tier Business Banking clients which includes:developing and maintaining strong businessrelationships with clients through regular,proactive and value-adding contact; expertbanking advice after fully understandingclients’ business; and proactively providingappropriate financial solutions which suitclients’ business. SME Banking is offeredthrough our Business Bankers who offerbranch-based SME banking solutions to suitclients’ needs and requirements.We help the Small to Medium Businessesgrow through access to appropriate productsand expert advice. Stanbic Bank is seriousabout playing a transformative role in thecountry’s agricultural sector in partnershipwith other organisations and across all linksof the agricultural value chain. This enablesus to engage meaningfully beyond thebounds of traditional banking and produceresults that are genuinely beneficial to allparties.Transforming the agricultural landscapeis essential to address food security and tostimulate economic growth - in the country.Innovative funding models enable thousandsof smallholder farmers and commercialentities to maximise opportunities tosucceed and includes supporting farmers inall aspects - including the purchase of directinputs such as seeds and fertiliser, structuredmentorship, quality control of produce andsupport in applying for credit. Stanbic Bank’s Agribusiness specialistshave in-depth knowledge of the agriculturesector and its supply chain, with a particularfocus on emerging markets. Our dedicatedrelationship managers manage andcoordinate access to all products, servicesand expertise throughout the bank toprovide: Products and Services under BusinessBanking include:• OverdraftsFluctuating interest-bearing finance,which is short-term and ideal forestablished enterprises with currentaccounts.• Letters of credit (Lcs)Letters of credit offer working capitalsupport through an undertaking bythe Bank guaranteeing performanceunder specific terms and conditions tosuppliers.• Term LoansIt is an interest carrying facility normallygranted for capital expenditure purposes.This facility is serviced through a series ofinstalments on a reducing balance basis.• New Business on line (NBol)Our internet based product that allowsyou to make payments, check balancesand view and print statements off youraccount.A member of Standard Bank Group
Best of Zimbabwe 147www.stanbicbank.co.zw• BancassuranceBancassurance is for short-termInsurance covering Motor Vehicles, Plantand Equipment, and general businessinsurance.• Agricultural Production LoanAn Agricultural Production Loan (APL)is short-term credit that lets you pay foryour agricultural input costs. This productis suitable for grain farmers cultivatingon either dry land or on an irrigationbasis. Loans are provided to individualfarmers, groups and legal entities in theagricultural sector, including commercialfarmers and agri-businesses.• Structured Trade and CommodityFinanceStructured Trade and CommodityFinance (STCF) provides tailor-madefinancial solutions for commercialand commodity-related transactions.Typical products and services includefacilities under Collateral ManagementAgreements (CMA) and financing underStock Monitoring Arrangements (SMA).Global MarketsStanbic Bank offers a comprehensive rangeof foreign exchange-related products andservices, including:• Foreign exchange in all major currencies,including G10, numerous African andother emerging market currencies. Weoffer competitive exchange rates on thefollowing traded currencies: GBP, ZAR,EUR.• Customised foreign exchange hedgingsolutions within exchange controlregulations, including:-- Spot-purchase and sale of foreigncurrency for immediate value;-- Export receipt conversions intodifferent currencies;-- Payments for imports in differentcurrencies; -- Purchase of foreign currency cash;-- Sale of foreign currency cash;-- Forward contracts - the purchase andsale of foreign currency for delivery inthe future;-- Future export receipt conversions;-- Future payments for imports.• Other future currency obligations:-- Daily foreign exchange market update on the major currencies;-- Exchange rate monitoring on behalfof clients for execution at the desiredlevels;-- Provision of historical exchange andinterest rates for major currencies;-- Dedicated Global Markets Salesmanagers who provide a single pointof entry into Standard Bank’s GlobalMarket’s services, competencies andexpertise.Our sales and structuring team developsinnovative solutions tailored to our clients’unique requirements. We provide an ongoingclient-centric service by monitoring andevaluating the appropriateness of existingtransactions resulting from changing marketand regulatory conditions.We will also propose real enhancementsolutions when opportunities arise. StanbicBank Zimbabwe is now able to facilitateRMB (CNY) transactions for corporatesimporting and exporting to China.The money market provides aneffective vehicle for assisting in cash flowmanagement. As a short-term, higher-yielding investment for surplus cash, themoney market provides immediate access toinvested funds.Products and servicesOur money market team offers clientsa comprehensive range of products forvarious investment terms, with competitivemoney market rates, depending on theirgeographical location. Our products include:Call accounts which allow funds to bedeposited and withdrawn on demand.Term deposits providing a secureinvestment suited to investors who requirean investment for a specified period.Treasury Bills, when available, give theinvestor better returns on risk-free assets.We aim to build a detailed understandingof our clients’ immediate and strategicinvestment goals, to ensure the mostappropriate deposit or investment solutionfor your specific requirements. Our moneymarket solutions integrate seamlessly withother products and services, such as foreignexchange, to ensure optimal value for ourclients.
CBZ Holdings Limited (CBZH) is a diversiﬁed and listed ﬁnancial services group. CBZH provides a completerange of ﬁnancial services through various subsidiaries whose activities include banking, short and long-term insurance, asset management, securities trading and property investments.The group oﬀers wide range of innovative banking and ﬁnancial services solutions to personal andcorporate customers through the following subsidiaries:• CBZ Bank Limited• CBZ Asset Management t/a Datvest• CBZ Insurance Limited• CBZ Life LimitedCBZ Holdings Limited prides itself in a number of attributes which include among others;• Strong and visible brand• Customer Centricity• Signiﬁcant market share• Synergistic relationships within the CBZ Group entities• Innovative and motivated staﬀ• International partnerships• Diversiﬁed operations-providing a one stop shop to the client• Social ResponsibilityCBZ Holdings’ exceptional performance from 2005 to 2010 was recognised through the following awards:• “Best Company Award in Banking” by Quoted Companies Survey 2010• “Best SME Empowerment Organisation for the Year 2009” from ZNCC• “Best Eﬀective Entrepreneurial Partnership Award” from the Young People Network of Zimbabwe 2010• The Bank has continued to maintain high levels of international credit rating and in 2010 was rated “A”on long term loans• Super Brand of the year in two consecutive years (2011/2012) in the Banking and Finance Sector.CBZ HOLDINGS LIMITED
To promote sustainable industrial growth, CBZ Bank Limited oﬀers ﬁnancial support to themanufacturing industries, regardless of their size and potential. Contact our Corporate andMerchant Banking Division to ﬁnd out how we can take your business forward.Proud to be a part of the growth in our industries.Timeless ﬁnancial support forsustainable industrial growthHead Oﬃce: 3rd Floor, Union House, 60 Kwame Nkrumah, P O Box 3313, Harare, Zimbabwe, Tel: (04) 748050/79, 780880-4 798915, 756233-5, Fax: (04) 758077, Email: email@example.com , www.cbz.co.zw
101300Harare• Robert Mugabe • Msasa• Cripps Rd • Chitungwiza Main• Chitungwiza Sub • Southerton• Westgate • BorrowdaleBulawayo• Bulawayo Main Street• Bulawayo Fife Street• BelmontRenew your motor vehicle licence andZINARA licence discs all in one placeGet your Motor Vehicle insurance at any CBZ Bank branch countrywideor for easy and convenient Zinara licence discs renewals call or visitselected CBZ Bank branches countrywide.Underwritten by CBZ Insurance LimitedHead Oﬃce: 3rd Floor, Union House, 60 Kwame Nkrumah, P O Box 3313, Harare, Zimbabwe, Tel: (04) 748050/79, 780880-4 798915, 756233-5, Fax: (04) 758077, Email: firstname.lastname@example.org , www.cbz.co.zw
We accept your VISA CardCBZ Bank ATMs and Point-Of-Sale terminals acceptinternationally and locally issued VISA credit and debitscards. Use your VISA Card to transact safely andconveniently at any of our facilities countrywide.Head Oﬃce: 3rd Floor, Union House, 60 Kwame Nkrumah, P O Box 3313, Harare, Zimbabwe, Tel: (04) 748050/79, 780880-4 798915, 756233-5, Fax: (04) 758077, Email: email@example.com , www.cbz.co.zw
Best of Zimbabwe152AfrAsia Kingdom Zimbabwe Limited (AKZL)Greater as one.sector. The group through its subsidiariesand associates, offers a wide range offinancial services; namely retail banking,corporate banking, investment advisory,portfolio management, unit trustsinvestment schemes, stock broking,microfinance, offshore banking solutions,internet banking and research services.The group subsidiaries and associates aredetailed below:Kingdom Bank Limited (KBL)Established in 1997 as an acceptinghouse under the Zimbabwe BankingAct, Kingdom converted its license tothat of a Commercial Bank in 2000.KBL has a wide bouquet of bankingproducts and solutions for Individualsand Corporates. These include retail andcorporate banking, corporate finance,treasury, savings, investment and lendingproducts. KBL provides its clients withretail banking convenience by usingstate-of-the-art technology to createmultichanneled, and customer-friendlybanking services.Our client portfolio spans all themajor sectors of the economy includingtourism, mining, manufacturing and retail,DestinyTo be the number one provider offinancial services in our chosen markets.PurposeWe offer opportunities for wealth creationthrough secure and innovative financialsolutions.Our ValuesCommunication: Asserting our positionthrough timely provision of relevant andadequate information.Respect: Honouring and acknowledgingthe diversity and uniqueness ofindividuals.Integrity: Upholding the virtue ofabsolute honesty in our conduct.Learning: Continuous personal andorganisational development throughpioneering and innovation.Teamwork: Each one of us is committedto building winning relationships.Excellence: Attaining and surpassingbest practice.AfrAsia Kingdom Zimbabwe Limited(AKZL) is an investment holding companywith interests in the financial servicestelecommunications and agriculture. KBLhas been, and continues to be, at theforefront of introducing innovative newproducts and services. The bank’s futuregrowth is underpinned by technologicalinnovation designed to meet and serviceclient needs.MicroKing Finance (Private) LimitedIs registered with the Reserve Bank ofZimbabwe as a Microfinance Institution(MFI). MicroKing aims at ensuring that theun/under banked get access to financialservices through the provision of wellstructured products. This is underpinnedby a viable business model that givesa return to the investor. Since inceptionMicroKing has integrated financialservices and products to developmentalactivities that include capacity buildingand community leadership development.To this end the Company has andcontinues to partner with key local andinternational developmental organisations.As the leading MFI in the country,MicroKing currently has nine branches.Its products and services are distributedthrough MicroKing and Kingdom BankBranches.
Best of Zimbabwe 153AfrAsia Kingdom Zimbabwe Limited3rd Floor Karigamombe Centre53 Samora Machel Ave, HarareTel: +263 4 749 400-9 / 749 948Facebook: AfrAsia Kingdom Zimbawewww.afrasiakingdom.comKingdom Asset Management (Private)Limited (KAM)Offers Fund Management, PrivatePortfolio Management, Pension FundManagement and Unit Trusts. KAMmanages institutional and private clients’funds and acts as the managementcompany for four unit trust funds.Kingdom Bank Africa LimitedIn Botswana, the Group has a 35.7%stake in Kingdom Bank Africa Limited(KBAL), a financial institution operatingin Gaborone within the InternationalFinancial Services Centre. KBAL is fullyaccredited byMasterCard as a principal MasterCardacquirer. KBAL has also established alocal subsidiary in Botswana that tradesas Kingdom Finance which operates as amicrofinance institution.Our Corporate Social InvestmentsThe Group is mindful of its accountabilityto the communities that it serves. Inpursuit of this strategic intent, AKZLintegrates social and environmentalconcerns in its business operationswith key focus on assisting in thedevelopment of education, health, theenvironment, Christian organisations andthe underprivileged. Since inception,the Group has engaged in varioussustainable CSR projects to enhanceits corporate citizenship status in thecommunities it serves.Our Most Recent AwardsAs testimony to the quality of servicedelivery and resilience, the followingachievements were recently received bythe group:• The 2011 most outstanding financialinstitution awarded by MidlandsAgricultural Show;• Zimbabwe Revenue Authority’s(ZIMRA) Taxpayer AppreciationAward for Kingdom Bank Limited;• Marketers Association ofZimbabwe’s 2011 Inaugural Productof The Year Award for KingdomBank’s Cardless ATM Withdrawalsolution;RegisteredMicro-FinanceInstitution• Ministry of InformationCommunication Technology’s TopICT Supportive Bank of the YearAward for 2011;• AON’s 2011 First runner up AssetManager of the year Award forKingdom Asset Management(Private) Limited;• International Badges Awardedto MicroKing Savings And CreditCompany (Private) Limited forEntrepreneurial support, facilitationof Savings, Innovation andVulnerable Group focus;• Contact Centre Association ofZimbabwe (CCAZ) 2012 ServiceExcellence Award 2nd Runner upwas awarded to Kingdom BankLimited;• Contact Centre Association ofZimbabwe (CCAZ) 2012 MostCustomer Focused Executive(Private Sector Category)was awarded to Mrs. LynnMukonoweshuro, the Group CEO.Why Should You Be Talking To Us?AfrAsia Kingdom Zimbabwe Limitedis ideally suited to be your financialservicespartner because of the followingcompetencies and strengths:• Kingdom is an award winninginstitution and has been at theforefront of innovation in introducingnew products and services;• The diverse offering of the groupmakes it a one-stop-shop forfinancial services to variouscustomer segments;• The Group has a wide branchnetwork with representation in majorcities and towns;• Speed and flexibility;• The Group integrates social andenvironmental concerns in itsbusiness operations by assisting invarious community developmentinitiatives;• AKZL is managed by a young,dynamic and talented team whichis supported by highly skilledassociates.
Best of Zimbabwe154MBCA Bank LimitedMBCA Bank Limited offers a full range of financial services to its chosen marketsegments. At MBCA, we aim to be a discovery theatre of banking excellence byoffering financial solutions that exceed customer expectations.Retail BankingA dedicated team of professionals in RetailBanking is committed to managing youraccount, offer you financial advice and attendto your day-to-day financial needs. Ourbanking halls offer you an ultimate experienceof banking comfort and security in brancheswhich are conveniently located in Mutare,Harare, Bulawayo and Zvishavane.Products and services offered by the divisioninclude:-• Foreign currency accounts with chequebooks for individuals and corporates;• Investment accounts;• Personal and SME Loans;• MBCAnet – an internet banking platformthat allows access to branchless banking;• Paynet – electronic processing ofsalaries, trade payments and debit orderprocessing;• Safe custody;• Domestic (RTGS) and foreign fundstransfer;• Stop orders;• USD local debit card linked to ZIMSWITCH;• Cash Passport (Visa branded, internationaland reloadable card) accessible to clients,non-clients and minors;• Hotel Express International Gold Card – adiscount card that enables the officialholder to access discounts from more than9000 hotels spread over 140 countries;• Automated Teller Machine (ATM) facilitiesand access to ZIMSWITCH point of saleterminals;• MBCAinsure – short-term insuranceto cover amongst other things home,household contents and vehiclesinsurance;• ZIMRA Payments – you can settle yourZIMRA tax obligations via MBCA Bank (youdo not need to be an MBCA client to enjoythis service).Corporate Banking Division“Two heads are better than one, with our headstogether, your specialised knowledge coupledwith the ideas and the expertise of our people,the total far exceeds the sum of the parts.”The Corporate Banking team is staffed bywell-qualified and experienced personnel whodraw on a variety of skills in the disciplines ofbanking, finance, economics and law to createa cohesive team.The Corporate Banking Division inclose liaison with our International BankingDepartment and Business DevelopmentDivision has long-standing expertise inproviding offshore finance and structuredtrade finance solutions in international trade,in addition to financing local working capitalrequirements and medium-term financing.Since inception, a variety of products havebeen developed to enable our customersto capitalise on the opportunities presentedby a more dynamic business environment.Corporate Banking products and servicesinclude Acceptance Credits, CorporateCurrent Accounts/Term deposits, Loansand Overdrafts, Offshore Finance, Bank
Best of Zimbabwe 155www.mbca.co.zwguarantees, Documentary Letters of credit(L/Cs), Order Financing/Discounting,Structured Trade Finance and InternationalTrade Products.Business Development and InstitutionalBankingThe Division pursues opportunities for furthergrowth in the bank’s chosen market segmentswith specific focus on new large ticketcorporate client acquisitions, development ofnew markets, structured trade finance, loansyndications and bespoke products.ADVISORY SERVICESThe Bank has one of the longest establishedAdvisory Services units in Zimbabwe. Thedivision has a strong tradition in designingbespoke and innovative financial solutionsfor its chosen markets in an increasinglychallenging environment. With access toglobal capital markets through its shareholdernetwork, MBCA provides the full range ofcorporate advisory services, the more salient ofwhich are:Corporate Finance• Capital raising – equity and debt financing(IPOs, rights issues, private placements,MBOs, expansion capital);• Classical Corporate Finance – Mergers andAcquisitions, disposals and valuations;• Corporate restructuring –commercialisations and privatisations;• Investment Facilitation – localisation,disinvestment and exchange controlfacilitation.Project Finance• Project analysis, valuation, financialmodelling;• Financing – venture capital, joint ventures,Public Private Partnerships, grant funding;Structured Arrangements – export backedand toll manufacturing.TREASURY DIVISIONThe MBCA Treasury team is a grand masterin making the right moves and completing awinning strategy.Treasury Services include:• Competitive rates on Treasury Bills,Bankers Acceptances, Trade Bills, Bondsand Investments;• Foreign currency transactions;• Risk Management advisory services;• Up-to-date information on both local andforeign market trends;• Historical data and graphs on exchangerate movements and trends.INTERNATIONAL BANKINGThe International Banking Division is the nervecentre of our clients’ international businessrequirements. Resourced by dedicated andfully committed staff, the division’s missionis to offer the bank’s clients sound andprofessional advice which will result in ourclients` growth. The division is divided intothree specialist areas namely ExchangeControl, Imports Section and the ExportsSection.
Best of Zimbabwe156Doves HoldingsEstablished in 1902 by David John Morgan, a wheelwright and blacksmith, Doves MorganFuneral Services was the first professional funeral services provider established in Zimbabwe,then (Rhodesia). Now 110 years later, Doves Holdings comprises of five strategic BusinessUnits (SBUs) specialising in the provision of dignified funeral services and funeral assuranceproducts nationwide and globally.The SBUs are DOVES FUNERAL SERVICES,DOVES FUNERAL ASSURANCE,SILKWOOD MANUFACTURING, SILKWOODENGINEERING AND NORTON ASSEMBLYPLANT. DOVES HOLDINGS ownsZimbabwe’s two major companies in themanufacturing of solid wood coffins andwood caskets and steel caskets.Apart from being the preferred funeralservice provider for state funerals inZimbabwe, Doves has arisen to be theunparalleled leader in the funeral servicesindustry in the country and sub-Saharanregion.Over the years, the Doves Group hasextended its services, globally and has onseveral occasions, been called upon torender its services offshore as demonstratedby our service agreements with internationalOur FleetHead Office
Best of Zimbabwe 157Contact Us On:Doves Head Office157 Harare StreetHARARETel: +263 4 774013/772570Cell: +263 86 440 77750 (24 hrs)Toll Free: 0800-4111Email: firstname.lastname@example.org in all continents. In Europe ourpartners are Albin International, RowlandBrothers International, Ted Dickley WestFuneral Services and CJ Riley FuneralServices.In Asia and New Zealand we haveChina Repatriation International Group ofCompanies.In America our partners are Frank Vogueand Sons Funeral Services. Doves boastsof the widest branch network in Zimbabwewith each branch equipped with mortuaryfacilities, chapels, and consultation rooms,among others. Our well-experiencedemployees complement the state-of-the-arthearses, buses and courtesy vehicles whichare all used to provide a superior funeralservice.Our vision is to be the unparalleled leaderin the funeral service industry in Zimbabwe,the sub-Saharan region and globally.“Doves, we are wherever you are”Courtesy vehicles
Best of Zimbabwe158Chapter 10Technology and Communications
Best of Zimbabwe160Innovation and Technology Growth in ZimbabweDespite ten years of economic regression, Zimbabwe has a sophisticated and rapidlygrowing telecoms and technology sector which is set to be the biggest contributor tothe Zimbabwean economy.Zimbabwe’s technology sector is one ofthe fastest growing in the African regionand it is driven by the growth of mobile anddata services and is cascading down to allsectors of the economy.This is illustrated by the following penetrationrates as provided by POTRAZ for the thebeginning of 2013:• Mobile Voice teledensity 97%;• Data and Internet penetration 34%;• Fixed Voice teledensity 2.3%;• Mobile internet users make up 93% ofthe growth in internet services;• Growth in subscribers increased from19.2% in 2011 to 34% in 2012.These figures will increase once thedata service providers licenced by thegovernment increase usage of their VOIP-based products and services in the market.These providers are mainly: Liquid telecom;Africom; Dandemutande; Telco; andAquiva.Another factor in the increase is theoptic fibre backbone in the country whichis linked to Seacom. Liquid Telecoms,Powertel, Africom and Telone have eitherall completed the link to Seacom or havea strong backbone through the country.Growth in Telecel’s network will alsosignificantly contribute to the projectedgrowth. Another area of technology that isgrowing, and once again has Econet as itsleader, is mobile money - with its productEcocash covering a significant portion ofboth the rural and urban population, whilstthe banks are following with bank-basedmobile money products of which Textacashand Cellcard are growing rapidly. Inaddition, all local banks have active internetbanking and cellphone-based paymentproducts that are growing in use.Zimbabwe has active players intechnology, sales of computers, mobilephones and ancillary services to supportthe sector with big players like Huawei,Sony, Samsung with local representativeoffices.
Best of Zimbabwe 161The upsurge in technology based businesshas been facilitated by the dollarisation ofthe economy in 2009 which has allowedfor easier planning and capital raising forinvestment in the sector as a whole. Inaddition, the proposed ICT Bill and issuingof nine Internet Access Providers licencesin 2009 has opened up competition.Econet continues to set the bar in mostfacets of technology in business and withthe competition playing catch-up, 2013and the years to come are very bright forthis sector - which should prove to be theeconomic mainstay after agriculture andmining in Zimbabwe.
Best of Zimbabwe162Postal and TelecommmunicationsRegulatory Authority of Zimbabwe (POTRAZ)The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) wasestablished in terms of the Postal and Telecommunications Act [Chapter 12:05] of 2000and is mandated by law to issue licences in the postal and telecommunications sectors.In pursuance of this responsibility, POTRAZperforms numerous functions which include:• Allocating the radio frequency spectrumsin Zimbabwe.• Ensuring that the quality of postaland telecommunication services meetacceptable standards.• Promoting and encouraging theinnovative development of postal andtelecommunication services.• Representing Zimbabwe internationallyin matters relating to postal andtelecommunication services.• Monitoring tariffs charged for Postaland Telecommunication products andservices to ensure affordability.• Promoting the interests of consumers interms of quality, variety and availability ofservices.• Promoting competition among players inthe sector.
Best of Zimbabwe 163Mission StatementVisionTo be the pillar of regulatory integrity.MissionTo transparently mould the postal andtelecommunications sector and cultivateempathetic relationships through honestteamwork.ValuesHonestyIntegrityTeam-workEmpathyTransparencyPotraz ManagementPOTRAZ is presided over by a five to sevenmember non-executive Board of Directorsappointed by the President of Zimbabwe inconsultation with the Minister of Transport,Communication and InfrastructuralDevelopment. The Board, in consultationwith the Minister, appoints a DirectorGeneral who is responsible for the day-to-day operations of the Authority.Universal Service FundPOTRAZ is responsible for ensuringthat all people in Zimbabwe areadequately provided with postal andtelecommunication services. Theseservices must be provided uniformly.All operators contribute to the UniversalService Fund that is used to finance theprovision of Postal and Telecommunicationservices in remote and under servicedareas.Consumer ProtectionConsumers of postal and telecommunicationservices have a right to:1. Choice – Consumers have the right toselect a service provider of your choice.2. Disclosure – Consumers have theright to receive clear and completeinformation about rates for productsand services on offer.3. Privacy – Consumers have the right topersonal privacy.4. Quality – Consumers have the right tohigh-quality products and services.5. Timely, accurate bills and redress –Consumers have the right to clear,Postal and TelecommunicationsRegulatory Authority of Zimbabwe(POTRAZ)Block “A” Emerald Business Park30 The ChaseP.O. Box MP843Mount Pleasant, Harare, ZimbabweTel: +263 4 333032/46/48Fax: +263 4 333041/333014Email: email@example.com understandable bills for servicesand prompt redress for any anomaliesrelated to such bills.6. Emergency services – Consumers havethe right to emergency services.7. Consumer Education – Consumers havea right to be educated on their rights.8. Consumers have the right to lodge acomplaint.Types Of Licences IssuedPostal ServicesThis category of licences has the followingclasses:• Postal Service (General) Licence• International Commercial Courier ServiceLicence• Domestic Commercial Courier ServiceLicenceTelecommunication ServicesThis category of licences has the followingclasses:• Public Fixed Telecommunication ServicesLicence• National Mobile Cellular Service Licence• Public Data Network Services Licence• Internet Access Provider ServicesLicence• Private Telecommunication ServicesLicence• Private Mobile Radio CommunicationLicence
Best of Zimbabwe178TriplePlay CommunicationsTriplePlay Communications is a private company, located in Harare Zimbabwe,Gaborone Botswana and Lusaka Zambia.It was established in 2007. We are asubsidiary of Twenty Third Century SystemsGlobal. The company endeavors to provideintegrated VSAT communication solutionsto enterprises across all industries, as wellas private individuals. Our target marketis predominantly within the sub-SaharanAfrican region.TriplePlay Communications is extremelycompetitive due to our cost-effectivebandwidth and our ability to providecustomised VSAT solutions to our clients.These two aspects, as well as our quality ofservice, are the cornerstones of our businessand this ensures our customer satisfaction.Our reference site list includes ZimbabweElectricity Transmission and DistributionCompany (ZETDC) with 60 sites, ZimbabwePower Company (ZPC) with three sites,BancABC with 10 sites, EcoBank with onesite, Marange Resources with two sites,ZMDC with six sites, Grain Marketing Boardwith 13 sites, Botswana Post with one siteand Border Timbers with one site.MissionData communication and infrastructure arethe heartbeat of every corporate company
Best of Zimbabwe 179Best of Zimbabwe 179The Netwok Integrator whereIT and Telecom Meet20th Floor, Karigamombe CentreCrn Samorah Machel Avenue/Julius Nyerere WayPO Box MP1353Harare, ZimbabweTel: +263 4 252686 / 252716 / 749320Fax: +263 4 firstname.lastname@example.org in the world. The requirementfor the data communication for thosecompanies ranges from general and basicusage to specific and highly sophisticatedrequirements that demands high-qualityservices and expertise. TriplePlayCommunications provides services verycustomised and high-service level tocustomers in this category.The company has established astrong presence in the VSAT EnterpriseMarket in Southern Africa with low costequipment and affordable pricing. TriplePlayCommunications and its distributorswill offer the service levels and value-added services expected from enterprisecustomers. The Company is ready to takethe success of its low-cost, high volumeconsumer platform and hit the traditionalVSAT market full force in Southern Africa.We have penetrated the market with ourproducts and services called TRIPLEPLAYi.e. Data, Voice and Video.Strategic RelationshipsTriplePlay Communications has strategicrelationships with.• iDirect • Intelsat• Stratosat• Altobridge• AnteskyTriplePlay Communications benefits fromthese relationships by receiving verycompetitive pricing on most of theseservices, allowing the company to offercompetitive pricing on its services tocustomers.In the future, the company plans tocollaborate with backbone providers,wholesale carriers, and other strategicorganisations to:• Reduce cost of goods and servicesutilised.• Increase the number and variety of goodsand services offered to customers.• Chart the growth of the company intonew territories.TriplePlay Communications CompanyDirectorsOur company directors are:Mr. Ellman Chanakira: Chief Executive Officerof Twenty Third Century Systems;Mr. Albert Joel Nduna: Chief ExecutiveOfficer of Zimbabwe Reinsurance Company;Mr. Alex Marufu: Chief Operating Officer ofTwenty Third Century Systems;Mr. Ashby Daniel Nduna: Managing Directorof TriplePlay Communications;Mr. Robert Ndlovu: Engineering Director ofTriplePlay Communications.Mr. Ashby Daniel Nduna: Managing Directorof TriplePlay Communications.Mr. Robert Ndlovu: Engineering Director ofTriplePlay Communications.
Best of Zimbabwe180TEL•ONEWhatever your communication needs are, Zimbabwe’s leadingmultimedia telecommunications company Tel·One has the solution.service; it is a voice service offered on post-paid platform over wire-line or Code DivisionMultiple Access (CDMA) wireless local loop.Our network coverage extends to mostparts of the nation, reaching even the mostremote and distant corners of the country.This is why customers of all types(residential and business) have access to atelephone.Value-added services such as tollfree, conference calling, call diversionand forwarding are available for Dial•Onesubscribers.DATA•ONEData•One is Tel•One’s data transfer servicewhich offers real-time solutions at highbandwidth to ensure trouble-free operationsfor customers.Services include Virtual Private Networks(VPN) and International Private Leased Lines.Virtual Private NetworkA VPN is a secure way of connecting toa private Local Area Network (LAN) at aremote location, using the Internet or publicnetwork to transport the network datapackets privately, using encryption. TheVPN uses authentication to deny accessto unauthorised users, and encryption toprevent unauthorised users from reading theprivate network packets. In other words thissecures a client’s network against networkattacks. It can be used to send any kindof network traffic securely, including voice,video or data.International Private Leased Line (IPLCs)These are point-to-point circuits which aresecured and exclusive to the user connectingto any destination anywhere in the world.IPLCs function as point-to-point privatelines and are ideal for companies thathave high volumes of data traffic and/orwhich need high security in the transfer ofconfidential information.Leased LinesA leased line is a service contractbetween Tel·One and a customer wherebyTel·One agrees to deliver a symmetrictelecommunications line connecting two ormore locations. Typical customers include:Mobile operators for transmissioncapacity, Internet Access Providers (IAPs) fortransmission capacity, Banks, mines, retailshops, government departments such as theRegistrar General, ZRP, ZIMRA, etc.Tel·One is a key player in the national ICTindustry, whose backbone provides the mainbackbone network on which other playersride.In terms of infrastructure, Tel·Oneowns a wide range of telecommunicationsequipment; varying from various exchangeslocated in strategic areas, optical fibrenetworks, radio network systems plus awide range of high-tech networks including asatellite base station located in Mazowe.Besides the provision oftelecommunication services, Tel·One hasa factory located in Msasa Industrial Parkthat manufactures and repairs varioustelecommunications equipment andsupporting mechanical equipment.The factory’s main role has been toprovide maintenance support to the entireinfrastructure.Tel•One also runs the internationallyacclaimed Centre for Learning, a trainingcollege that offers Certificate and Diplomastudies in Telecommunications andInformation Communication Technology.OUR PRODUCTS AND SERVICES:DIAL•ONEThis is Zimbabwe’s largest fixed telephone
Best of Zimbabwe 181For more information contact us email@example.com or visit ourwebsite www.telone.co.zwCOM•ONECom•One is a Tel•One brand that offers a wide range of internetservices through copper, fibre optic transmission and satellites.ComOne offers the following services:Tel•One Leased Internet Services (unlimited)This is a dedicated service that operates on a 24-hour, 7-daysa week basis internet access and is suitable for businesses.An internet leased line also offers symmetrical speeds for bothuploading and downloading and downloading data as well as a1:1 contention ratio. The bandwidth is guaranteed and easy toupscale.Tel·One ADSLADSL stands for (Asymmetrical Digital Subscriber Line). Thisis a broadband solution offered through the copper mediumand transmits data at different speeds in the downstream andupstream directions. Typically home and small business usersaccess the internet more to download rather than uploadcontent; as such the download speed is higher than the uploadspeed. Users can download data at speeds of up to 2Mbps andupload data at speeds of up to 1Mbps.The ADSL connection is permanent, the user does not needto dial up or set up the connection every time they need toaccess the internet. A splitter or DSL filter, also allows a singletelephone connection to be used simultaneously for the ADSLservice and voice.SATNET (Satellite Services)When you’re in the ‘middle of nowhere’ in Zimbabwe our VSAT(Very Small Aperture Terminal) solution will keep you in touch.VSAT is capable of reaching very remote locations and isparticularly useful in areas where communications infrastructureis limited or non-existent. VSAT is a cost-effective, efficient anderror-free mode of communication using global standards oftechnology to provide voice, data and video services.
Best of Zimbabwe182Chapter 11Media, Marketing, Conferencing and ExhibitionsBoss Admire TadereraNikkiAmandaTich Mataz
Best of Zimbabwe 183LeeKayThe Breeze (Left to Right: Tariro, Grace, IYATI)Ola 7PhatisaniTapiwa and Innocent
Best of Zimbabwe184STAR FMZimbabwe attained her independence on 18 April 1980, and only the national broadcaster wason air until June 2012 when Star FM went on air as an independent player in the electronicmedia. Star FM are part of the integrated media house – Zimpapers.Our MissionTo build a solid and profitable brand thatoffers quality products and competitiverates. Star FM brings a fresh and new radioexperience as Zimbabwe’s first independentcommercial radio station founded onversatility, diversity and creativity. After theSTAR FM broadcasts on FrequencyModulation 89.7 in and around Harare, and93.1 in and around Bulawayo.Our VisionTo be the leading national radio station inZimbabwe and beyond, creating loyalty forboth advertisers and listeners in a dynamicindustry.NomaDJ MoxKudzi
Best of Zimbabwe 185102 Simon Mazorodze RoadSoutherton, HarareTel + 263 4 662689 / 662693www.starfm.co.zwstation’s successful launch at noon on 25June 2012, Zimbabwe’s media industrytook a new turn. Star FM runs on a digitalplatform making it compliant with the SADC2015 digitalisation requirement, therebyproviding an opportunity for the integrationof both local and international convergence.With the digital signal we are ableto cross-sell our content on any devicethat can receive a digital signal. We are a24hour broadcasting station where 40%of programming has been set aside forintelligent talk and enriching information,while 60% will include both local andinternational music.Star FM are a national commercial radiostation enjoyed by an upwardly mobileand cosmopolitan audience throughoutZimbabwe. Infrastructure for global reachvia internet streaming is the next thing in ourcoverage expansion programme.In the first six months of operation we wonthe following accolade:-Runner up 2012 - Outstanding NewMarket Entry - awarded by the MarketersAssociation of Zimbabwe (MAZ)Our programming is driven by a team ofseasoned broadcasters: Comfort Mbofana,Innocent Tshuma, Leander Kandiyero,Munya Milimo, Steve Vickers and theProgrammes Manager Tich Matambanadzo[Tich Mataz] The man with the plan; theGeneral manager is Admire Taderera withover 25-years experience in the industry.The station recruited a team of fresh voiceswho have complemented the experiencedvoices very well.Our equipment is top of the range digitalplatform in use in most progressive radiostations in the region and the world.Sports Team (Steve Vickers, Howard Musonza,BEV, Yvonne, and ET)Napster, The Radio Master!Ndumiso"The TXO" (J Boss & DJ Munya)The Breakfast Club (Mbofs, Blackbird & Zam)KOTI
Best of Zimbabwe186Zimbabwe Newspapers (1980) LimitedZimbabwe Newspapers (1980) Limited is the oldest newspaper publisher andcommercial printer in Zimbabwe, as well as being easily the largest publisher ofnewspapers, having dominated the market for almost 120 years. The commercialprinting operations rank among the leaders in this field in Zimbabwe.The company is the proprietor ofZimbabwe’s only daily newspapers,The Herald of Harare and The Chronicleof Bulawayo, and owns two Sundaynewspapers operating in tandem with itsdailies, The Sunday Mail and The SundayNews. The largest provincial newspaperin Zimbabwe, The Manica Post, a weekly,anchors the Mutare branch.In recent decades ZimbabweNewspapers launched two newspapersin the two main indigenous languages,Kwayedza, a Shona weekly in Harare,and uMthunywa, an Ndebele weekly inBulawayo. A magazine, ZimTravel coverstourism, and five years ago ZimbabweNewspapers and New Era Newspapers ofNamibia jointly launched a regional weekly,The Southern Times.
Best of Zimbabwe 187www.zimpapers.co.zwBesides being the biggest newspaperpublisher in the country, ZimbabweNewspapers is the only newspaperpublisher and printer operating as a publiccompany, having been floated on 8 March1927 as the Rhodesian Printing andPublishing Company Limited. It changedits name in 1980 when Zimbabwe becameindependent. The 1927 launch incidentallymakes it one of the oldest listings still on theZimbabwe Stock Exchange.For more than 80 years any reader hashad the opportunity to buy and trade inthe shares of this newspaper, and manyhave taken that opportunity, the companyencouraging hundreds of smaller investorsto join the big institutional investors in takinga stake in the equity. Only in the very worstof times has the dividend been deferred.Zimbabwe Newspapers has newspaperoffices in Harare, Bulawayo and Mutareand commercial printing works in Harareand Bulawayo. Gweru hosts a newspaperbureau and commercial office, whilejournalists are stationed in Chinhoyi,Bindura, Masvingo and Beitbridge.Commercial printingAs the owners of the largest printingpresses in Zimbabwe, the company hasalways had an interest in commercialprinting. This business started from theneed to ensure that the capital investmentwas fully used. The small circulations ofthe early days meant that the newspapersdid not require their presses for more thana few hours a day, and the relatively smallflatbed presses of the early days wereexcellent for general printing and for manyyears the newspapers were only viablebecause of the dual use of the presses.Commercial PrintingThe Commercial Printing Division is made upof National Printing and Packaging.Natprint is responsible for commercialprinting, paper packaging, printing ofbooks, continuous stationery and securitydocuments.Online EditionsIn line with international trends in the mediaZimbabwe Newspapers (1980) Limitedlaunched all its publications and subsidiarieson the World Wide Web. Our websites havedual hosting local and international forquicker browsing. In addition we also have adigital edition of The Herald & ZimTravel.The rise in circulations and the switchto specialised large rotary web pressesfor the newspapers marked the end ofdual use presses. The branches continuedcommercial printing, largely on the oldergeneral purpose presses while using newerequipment for newspapers.Corporate profileNewspaper PublishingThe Newspaper Division is made up ofthree branches: Harare, Bulawayo andMutare. The Company publishes ninenewspaper titles and two magazines.The Herald 1891; The Manica Post1893; Chronicle 1894; Sunday News 1930The Sunday Mail 1935; Kwayedza 1986;UMthunywa 2004; HMetro 2009; BMetro2009; ZimTravel 2003 and Bridal Magazine.
Best of Zimbabwe190The Zimbabwe InternationalTrade Fair Company (ZITF)ZITF is the leading international exhibition and event organiser in the country.Situated in Bulawayo, the Company’s vision is to be the world’s first choice inoffering innovative opportunities for social and business interaction.Well-known for organising and managingprofessional exhibitions and events to promotetrade and investment through innovation andvalue-addition, its goal is to delight customersby delivering seamless service.The exhibitions that the Companyorganises and hosts at the ZimbabweInternational Exhibition Centre (ZIEC) are asfollows;• Zimbabwe International Trade Fair whichis the multi-sectoral exhibition:• A’sambeni Africa Tourism and TravelExpo, for the tourism sector;• Scholastica, for the education, careers,consultancy and training sectors;• Pakprint, for the printing and packagingsectors;• Ultim8 Home, for home improvement andrenovations;• Mine Entra, for the mining, engineeringand transport sectors; and• Good Health, Good Living Expo, a health,fitness and lifestyle exhibition.Other Products and ServicesBesides exhibitions, the Company also offersthe following products and services:• Venue Hire - any of the ZIEC’s halls,rooms and open-air sites are available forhire throughout the year (except when inuse during international exhibitions). TheExhibition Centre layout is flexible enoughto allow controlled or general access toany of the sites. The Company has hosted,and assisted with organising, a varietyof private events and functions, sportingevents, musical concerts, fashion shows,conferences and seminars, as well asproviding short-term warehousing.• Stand Building - ZITF offers a modularstand building service of internationalstandard to exhibition and eventsorganisers. This service is available at anycovered venue (including a marquee withflooring) in Zimbabwe and elsewhere inthe SADC region, including assistancewith the layout of halls and the draftingof floor plans to make optimum use ofthe space provided. In order to maintainhigh-quality standards, ZITF has enteredinto a strategic partnership with aninternationally renowned exhibition andevents infrastructure provider.• Consultancy - services offered by thecompany include: assisting in establishinga new exhibition or upgrading an existing
Best of Zimbabwe 191Zimbabwe InternationalTrade Fair CompanyP.O. Famona, BulawayoTel: +263 9 884 911-5Fax: +263 9 884 921Email: firstname.lastname@example.org; attachment and on-site facilitation; aswell as training of exhibitors.Notable AchievementsThe Company, over the years, has maintainedits position as the provider of the premierforum for business exchange throughits exhibitions, venue hire facilities andconsultancy services.• Exhibitions»» The annual Zimbabwe InternationalTrade Fair first ran in 1960 andcelebrated its golden jubilee in 2009.More than 50 years on, it continues tobe the country’s biggest marketing andbusiness event.»» The sector-specific expos taking placethroughout the year, continue to offertargeted and relevant exposure to itssectors.• Exhibition Halls»» The Zimbabwe International ExhibitionCentre (ZIEC) encompasses a 17-hectare site situated close to thecentral business district of the city ofBulawayo. It has six fully-equippedand serviced exhibition halls, over onehundred individual pavilions and open-air sites. The ZIEC is open for businessall year round and hosts the majorannual international trade exhibitions inZimbabwe. It is a multi-purpose facilitythat is adaptable for a variety of otheruses including conferences, events andprivate functions.• Consultancy Services - from the wealth ofexperience gained from years of organisingand hosting successful exhibitions andfunctions, the Company has been engagedto participate in the following:»» Organiser of the All Africa Trade Fair in1992;»» Co-host and facilitator for the All-AfricaGames;»» PTA Consultancy in Mauritius, Nigeria,Uganda and Zambia;»» Adviser for, and was part of theZimbabwe participation in World ExpoHanover (Germany) in 2000;»» Adviser for, and was part of theZimbabwe participation in World ExpoAichi (Japan) in 2005 and Shanghai in2010;»» Participation by ZITF in exhibitions inSouth Africa, Germany, Indonesia andMalaysia;»» Consultant for the establishment andorganisation of Global Expo Botswanafrom 2006 – 2007;»» Organiser COMESA Exhibition in 2009. • International Networking StrengthsZITF Company is a member of UFI (TheGlobal Association of the ExhibitionIndustry) since 1982 in which more than 60nations are members. It is also an affiliatemember of IAEM – a USA-based exhibitionassociation affiliated to UFI. It is a memberof EXSA (The Exhibition and EventsAssociation of Southern Africa), which hasvery few members outside South Africa.In addition, the Company has establishedrelationships with various export promotionand investment facilitators, customsand investment centres through whichit exposes exhibitors to bilateral tradeagreements with other countries andthrough which exhibitors are given exportguidelines.Its exhibitions are endorsed by keystakeholders such as, the Governmentof Zimbabwe, Bulawayo AgriculturalSociety, City of Bulawayo, Confederation ofZimbabwe Industries, Zimbabwe NationalChamber of Commerce, ZimbabweInvestment Authority, Zimtrade, ZimbabweTourism Authority, Chamber of Minesof Zimbabwe and Zimbabwe School ofMines.
Best of Zimbabwe192Mobile: +263 773 489 139 Email: email@example.com www.cmedia.co.zwHoused under the CMEDIA brand, products available are the following:Audio Production / Duplication: Professional Voice Over Artistry for all video & audio media platforms. Our service offering includes Producingand Reproducing audio & video products ranging from CDs / DVDs / MP3 / Blu Ray as well as offering tailor-made Product Packaging.Radio: Recording & Mastering radio programs, commercials, jingles.Television: Produce broadcast quality programs for television.Video Production: Creates high-quality visual clips and videos, recording events that range from conferences to personal tributes and thisencompasses live DVD recordings, church services, corporate and cultural events.Design: Creative designs for personal and corporate brands.Photography: Lifestyle, Event, Corporate, Portfolio, Photography.Website / Social Media: Cutting-edge web design, development and social media marketing.CMEDIA is a Media Production Studio that brings creative identity to brands through video production, web design and social media. The drivingstatement behind any CMEDIA production is: “Every person or business has a story to tell, and the best stories win.” Our dynamic, multi-skilledteam is young and vibrant, always on the pulse to find new and creative ways to tell stories.Our service is backed by over a decade of bankable experience in the creative media space. Productions we have done include - music videos,short films, company branding, and weekly television programs for television stations - ZBC, KBC and GOD TV.CMEDIA delivers a customer experience that is streamlined and relationship driven to meet the diverse needs of the clients we serve.
Best of Zimbabwe 193The CelebrationCommunity CentreAfrica is often referred to as the ‘darkcontinent’, a derogatory description thatconnotes hopelessness and backwardness.But for Pastors Tom and Bonnie Deuschle,Africa has always been a fascinating continentfull of promise; poised for spiritual reformationfor the gospel of the Kingdom. With thispositive perception, they have elected tostrategically use Celebration Centre (acommunity centre) in Harare, Zimbabwe as aspringboard for reaching out to other Africancountries.Pastor Tom Deuschle wrote in his book“Building People Building Dreams”:- “Wewanted it to be a centre of reformation forthe nations; a community centre that wouldserve as a platform for reaching not onlythe city, but also the rest of Zimbabwe andthe neighbouring countries with the gospelof Jesus Christ. We had no idea how Godwas going to do it, but we had already seenenough miracles to know that another wouldnot be difficult for Him.”The Celebration Centre was conceivedwhen, one morning, while driving through anup-market suburb, Pastor Tom sensed Goddirecting him towards a specific property. Hehad been searching for a piece of land onwhich to build the church for over eight years.After inquiring as to its zoning designation atthe City Council, he discovered that it was aGreen belt area and therefore, could not bedeveloped or bought. The church, however,convinced that this was God’s plan for theircommunity centre, persevered in applyingfor the land but were turned down repeatedlyover a period of five years!. In 1995, they werefinally granted permission by the City Councilto purchase the land. It then took another twoyears for them to raise the money to acquire it.The building itself took another seven years toconstruct. During the worst economic inflationthe world has seen in recent times, the churchpaid cash for and built a magnificent buildingwhich they called Celebration Centre. Todaythe building stands as a testimony of God’slimitless awesome power.Celebration Centre is a superb locationcapable of hosting a wide variety offunctions. Set in beautiful landscapedgardens five minutes from the city centre ofHarare in Zimbabwe, it is without doubt oneof the premier conferencing venues in theSADC region.Comprising of a 3,100 seat MainAuditorium, four smaller venues and a2,000 seat capacity outdoor Amphitheatre;these facilities are complimented by animpressive marble foyer entrance, a publiccoffee shop with professional caterers,in-house security and technical supportincluding sound, lighting, video and multi-media skills.Celebration Centre Fact Box• Main Auditorium seats 3,100 inclusiveof balcony with 820 seats.• Amphitheatre seats 2,500, the two areas(Main auditorium Stage and OutdoorAmphitheatre stage) are the only twocombined in/outdoor stages in Africa.• The seats in the auditorium weremanufactured in Spain with advanceacoustic dampening quality.• The main foyer area has a specificallydesigned dome that creates an echo atits central point said to reverberate 78times a second! As it is in heaven soit shall be on earth - what goes upcomes down.• There are 640 marked parking bayswith a further 200 car capacity overflowparking area.• In a heavy thunderstorm the gutterdrains seven tonnes of water per minuteoff themain roof.• The roof sheets on the main auditoriumexpand and contract 63mm every day.• Each foundation is 3.5 metres deep,the biggest excavation could house a40-foot container intact and has a bibleburied therein.• Over two million screws were used tohold the building skin together.• 250,000 litres of paint were used todecorate initially.• 2,500 bulbs are in place throughout thebuilding.Several prestigious events andcelebrated personalities have beento Celebration Community Centreincluding:• Chinese Disabled Performing Artists• The late Mamma Miriam Makeba, SouthAfrica• Oliver Mtukudzi and his late son Sam,Zimbabwe• Steven Covey, USA• John Maxwell, USA• Alvin Slaughter, USA• Lachel Griffin, USA• Angel Mission Team (God TV)• Citi Hope International• World Children’s Fund• Drakensberg Boys’ Choir• Robin Banks• Daniel Vega• Johnny Wimbrey• Patricia GlynnCelebration Centre, 162 Swan Drive,Borrowdale , HararePostal Address: P.O. Box HG 88Highlands, HarareTel: +263 4 850 880/87Email: firstname.lastname@example.org
Best of Zimbabwe194Chapter 12Motoring, Transport and Logistics
Best of Zimbabwe196Yes you can... like Farai MatsikaFarai Matsika is undoubtedly the face of Croco Motors. He is an inspiration to allyouths who want to achieve big things in life. From playing in the dusty streets ofMufakose to owning properties and expensive luxurious cars, it’s every boy’s dream.As a boy growing up in the ghetto ofMufakose, Farai Matsika had a dream. Hewanted to chisel out his own destiny. Farai’sstory inspires every ghetto child who has adream. It is story of dreaming big. It is a storyof self-belief. He knew he could. Yes you cantoo. His vision-driven personality manifestedat the tender age of 16, were he made up hismind to follow his dreams and left his familyhouse for Chiredzi. The only possession hehad upon his departure was a blanket, andlike our ancestors say, he had only one oftwo options, kufuka kana kuwarira…markingthe beginning of a great life story.In Chiredzi, Farai entered the competitivecar dealership industry. That marked thebirth of Croco Motors. As co-founderof Croco Motors, Farai was the first carsalesman Croco Motors birthed. This markedthe hatching of a dream, a dream that hasseen Croco Motors become the biggestautomotive retailer in Zimbabwe. He couldhave started small, selling Mazda vehicles inTriangle. His vision of having a car in everyhome would spur this astute businessmanto acquire more franchises, namely Toyota,Nissan, Ford, UD and other leading brands.Selling his first car is still the biggestachievement to him as it ignited the flamethat drives him even to this day.Farai holds a diploma in marketing anda certificate in motor mechanics whichsum up the path he took, almost likehe was born to do this line of business.His friends joke that Farai is so good atstructuring car deals to the extent thathe can sell vehicles at a funeral. He seesopportunities where others see challenges.Farai exudes confidence in his go-getterpersonality as he is driven by a passionfor business, especially in the automotivebusiness. With a motto that reinforces “acar for every household”, it is only naturalthat this exceptional man is always seeingan opportunity to sell a vehicle… “Even atfunerals”, his friends joke.In 1988, Matsika co-founded CrocoMotors with Moses Chingwena, anothershrewd business man. They started offdealing in mainly parts and used vehicles.Within a year, Croco Motors had acquiredthe Mazda dealership, and before theyknew it, Farai’s plans began to fall intoplace as he grew Croco Motors into leadingcities in Zimbabwe.Matsika’s vision was so strong that hedid not need anything to shift his focus or
Best of Zimbabwe 197knock him off balance; this explains whyeven at 40 years he was still married tohis business empire. There was no needto rush into marriage before the set goalshad been achieved as this would have onlycompromised the plan that was going tohelp him raise a family in good space andtime. As difficult as it was, Farai indicatesthat it was a sacrifice he had to make inorder to push his business and plan thegood life that success holds in her arms,and now, he is a testimony to this fact.Selling over 366 vehicles a year is nota walk in the park, that is basically a carper day…talk about daily bread. Faraidoes it with ease. He is still not satisfiedas he believes there is always room forachievement and that as long as theymanufacture cars, his job is to sell them…if they wont manufacture, then he willpersonally take the reins.The youths of Zimbabwe can safelyfollow his path as all his accomplishmentsprove that he indeed is a leading light ofhis generation as well as generations tocome; true honour requiring no justification.He is a shining beacon of a man thatfollowed his dreams and worked hard tobecome a revered authority not only in themotoring industry, but also in the businesscommunity at large.It is known that flamboyance followsexcellence and even the humble find it hardto resist, Farai enjoys the fruits of his labourin his luxurious cars and exquisite houses inZimbabwe’s leafy low-density suburbs. Onecan never see this in his eyes or behaviormaking it apparent that this man hasunderstood the difference between wealthand mere riches. All this in the hands of aman who grew up living the tough life makesFarai believe that no one should curse theirbackground for poverty because everyperson is in control of their own destiny.He is inspired by the founding fathers ofAfrican nationalism such as Julius Nyerereand Kenneth Kaunda. He also drawsinspiration from Martin Luther King, RobertMugabe, Nelson Mandela and Thabo Mbeki.This man has proven honourable enoughto meet iconic presidents such as KennethKaunda, Nelson Mandela, and RobertMugabe. After all, eagles fly with eagles,Farai believes these are figures that havechanged the face of their countries. Theseare figures that inspire him to do well in hisindustry.As an entrepreneur, Farai has travelled tomany countries in all five continents learningthe business cultures of his fellow colleaguesdealing in the same merchandise but indifferent markets from his. This factor hashelped Matsika develop strong relationshipswith great businessmen of other nationswhere he is a well respected businessmanwith achievements and great successes tohis name.It is rarely heard of but this man is oneof the few Zimbabweans who have beenrecognised globally. He has received awardsfrom global partners Ford, Mazda, Nissan,UD trucks, Land Rover and Jaguar just tomention a few. Farai can be mentioned ashonorable in the business world as only truehonour deserves this kind of recognition.Farai is passionate about helpingchildren achieve their dreams. His journeywould be incomplete without him creatingmore Farais in Zimbabwe. For a man whosleeps less than five hours a day, it’s amatter of time before the whole worldknows his name. We all have dreams butfew unpack theirs; Farai is unpacking hisdream right now.Matsika holds the first Chairmanshipof Mash Eagles cricket franchise and iscurrently the Chairman of Doves Holdingsbusiness development, Chairman of CityLink coaches, well-respected board memberof Furniture Paradise, Premier Auto and isthe group CEO of Croco Holdings. This isjust the beginning; the whole package is yetto be unleashed!
Best of Zimbabwe198Croco Motors NissanOver a decade of doing business and setting a high standard of excellence, CrocoMotors Nissan has established something special with the Nissan brand. Since1998, Croco Motors Nissan has progressed and become a leading force to bereckoned with, in the Nissan vehicle dealership network.For many years, Croco Motors Nissan hassupplied their Zimbabwean customers withvehicles meeting their sophisticated standardas well as specific needs. Croco MotorsNissan has managed to evolve, together withthe market, from the classical versions ofthe Nissan vehicles to the now modern andtechnologically advanced vehicles that drawtheir inspiration from the Nissan internationalcommunity of demanding customers.The availability of a dynamic andinnovative range of passenger cars, light,medium and heavy commercial vehicles aswell as other specialised vehicles, providesconfirmation that Croco Motors Nissan willgrow with its customers high expectationsin Zimbabwe and deliver a superiorinternational brand to the market.Croco Motors Nissan dealership basedin Graniteside is staffed by highly-skilledNissan-trained technicians and operationalprofessionals. The Nissan brand isassociated with quality, reliability and valuefor money. Croco Motors Nissan meetsthese internationally high expectations that
Best of Zimbabwe 199Croco Motors Nissan100 Seke RoadGraniteside, HARARETel: +263 4 750 494 / 460 / 421Email: email@example.com the highest quality for after-salesservice and supply of Nissan genuine partsand vehicles, some of which are exclusiveto Croco Motors Nissan. The Croco MotorsNissan dealership in Graniteside sets thestandard for the local Nissan brand with itssophisticated state-of-the-art workshops,show rooms and outstanding workshopreception area.Currently Nissan as a brand enjoysabout 10% of the total Southern Africavehicle market. Croco Motors Nissan, as anapproved dealer, offers a comprehensiverange of Nissan cars in the light, medium andheavy segments of the motoring marketplaceand continues to meet the demands for thebrand in the regional marketplace as anintegral part of the regional expansion.Croco Motors Nissan adheres tostringent standards set by Nissan Zimbabwe,its supplier. These include meeting stipulatedquotas for sales, dealing with customercomplaints and grievances timely andmaintaining a sophisticated managementinfrastructure to maintain recommendedstandards.Croco Motors Nissan takes pride in beingawarded the “Nissan Most Improved Dealer2004”. This award marked the beginning ofgreat achievements and sustained growth ofthe dealership.We Shift from a lower level of excellenceto a greater one, from ordinary innovationto a sophisticated one… an innovation thatexcites.
Best of Zimbabwe200Croco Motors MazdaCroco Motors specialises in the retailing of theworld’s leading motoring brands.With an assembly plant in Harare’s WillowvaleIndustrial site, Mazda has won over the loyaltyof many Zimbabweans, earning the rareprivilege of becoming a household brand.Croco Motors Mazda’s full range of Mazdavehicles include passenger vehicles, pick-uptrucks and commercial vehicles.Speaking of which, Croco Motors Mazdais proud to showcase the Mazda BT50 aspart of the available trucks, new and modifiedto cater for our mature market of today. Thevigour of the Mazda 3 makes it a must-havein our showrooms across the country. Clientshave shown great interest in Mazda 3 and itsmarket share is now expanding. Last but notleast, Croco Motors Mazda presents to you1 Telford RoadGranitesideTel: +263 4 771601-3www.crocomotors.co.zwthe “Top of the range” X9, which completesthe Mazda array from Croco Motors Mazda’smany choices to pick from.International Mazda Techniciansperiodically visit the local assembly plant anddealerships to fully understand the marketand ensure that products are developed withcustomers’ needs in mind. According to theirvoiced opinions after the tours, Croco Mazdaleaves nothing lacking.One of these is Mazda which is retailedthrough Croco Motors Mazda. We offer a fullrange of Mazda vehicles, from passenger tocommercial, catering for all individuals andcompanies interested in the brand.Only genuine Mazda spares are soldfrom Croco Motors Mazda, as well asfitted by our technicians at professionalstandards yet affordable rates. Mazda trainedtechnicians are in charge of repairing allvehicles that come into our workshops whichare generously spread across the countryfor the expediency of our valuable and vastcustomers. Constant investment in equipmentand skills has seen us become one of thedominant players on the market.
Best of Zimbabwe 201Croco Motors ToyotaCroco Toyota is one of the leading and most well-equipped motoring destinations in Zimbabwe,supplying Toyota vehicles and genuine Toyota spares.that the richness of the brand does not equalzero - even in the next ten generations fromnow. This is all because Toyota is more thana brand name; it is a lifestyle, a standard ofliving, which should be savoured regardlessof timeframe.Thanks to our engineers, Toyota vehiclescreate a family tree of their own whichcombine to form an undisputed battle line-upwithin all our dealership showrooms. Withproducts ranging from trucks, to light andmedium vehicles, stretching all the way tomini buses and vans, Croco Toyota is a full-house of variety and comfort - all in one.Toyota technicians’ emphasis is on safetyand durability; hence Toyota vehicles arebuilt to last with remarkable safety features.Croco Motors Toyota has a wide range ofToyota vehicles, which meet commercialand individual requirements. In Zimbabwe,the most commercialised Toyota vehicleis that of the Toyota Hiace range, which isused as a commuter omnibus that catersfor the transportation of the majority ofZimbabweans - yet to become our directcustomers. This is the amount of trust thattransport service providers have in CrocoToyota, they trust our vehicles to get theirbusinesses done, as well as to providetheir passengers with safe and comfortable19 Nuffield Road, WorkingtonHarare, ZimbabweTel: +263 4 662 715/691 ext 218Cell: +263 4 291 04800774 365 242 | 0733 295 736Fax: +263 4 662 715Cell: +263 772 917 708The Toyota brand is well known for deliveringon its promises and hence Croco Toyotasees to it that the expectations of Toyotausers and customers are met without fail ordisappointment. Croco Toyota sites can befound in Harare, Kadoma and Chiredzi.The acquisition of Kadoma Toyota tobecome Croco Toyota Kadoma, as well asthe acquisition of Harare Toyota to becomeCroco Toyota Harare took place in 2004.Ever since, these two have given birth toother subsidiaries that serve Zimbabweand her inhabitants. The growth of CrocoToyota as viewed today is overwhelming andbeyond what one could have imagined nineyears ago. Not even the economic meltdownof 2008 could keep us down, all thanks toGod and our ever supportive customers andclients.Croco Motors supplies Toyota vehiclesvia Croco Toyota dealerships, which areCroco Toyota Kadoma, Croco Toyota Harareand Croco Toyota Chiredzi. These defineddealerships thrive on efficiency as well asconsistency. We are in the right direction, asproven by our ever-growing market whichhas a foundation of loyal clients who havebeen around from the very start.Croco Toyota dealerships observestringent Toyota standards so as to ensurevehicles. Vehicles are assembled in SouthAfrica and go through a strict quality-controlprocess, which is verified over and overagain for accuracy. Test drives as well ascrash and stability tests are carried out toensure the availability of a well-balanced andsafe vehicle in our showrooms every otherday.Toyota vehicles do not leave theassembly plant until they meet stipulatedconfigurations and standards. Standardsthat have been noted to elevate onebatch over another, producing better anduncompromised results and products thatooze boldness when scrutinised on quality,comfort, stability, dynamism… the list has noend. The configurations of Toyota vehiclesmatch safety, balance, assurance andpurpose.
Best of Zimbabwe202Croco Motors FordCroco Motors Ford is the latest edition to Croco Motors.The Ford brand was established in 1892 in Zimbabwethrough Croco Motors’ sister company, Duly Motors.Croco Motors Ford sees to and servicesFord vehicles at all of its sites in Zimbabwe.These sites are equipped with Ford diagnosticequipment and are manned by highly trainedFord technicians who perform under highexactitude derived from their qualifiedcomprehension.The new Ford Ranger truck can be foundin our showrooms across the country already,in single or double cab designs, as well asexecutive colours that command attention.Also available readily is the Ford Figo, whichis made for lovers of smaller vehicles withstyle and comfort.We offer a professional after-sales servicefor all our brands throughout our branch1 Telford RoadGranitesideTel: +263 4 771601-3network, meaning that follow ups are even ourlifestyle in this business. This is ascertainedby the numerous centres we have madeavailable in all major cities of Zimbabwe.Croco Motors Ford makes sure availability ofspare parts is not an issue and their qualitycan never be confused with knock-offs. CrocoMotors Ford only stocks genuine Ford sparesto the extent that we can brag about it; hence,there is no room for anything below standard.Croco Motors and Duly Motors areZimbabwe’s only official Ford dealers. Thetwo of them have a collective experienceof more than 125 years. Duly Motors wasestablished in 1892 whilst Croco Motors wasestablished in 1987. The two of them havepushed Ford to one of the leading brands inthe country in recent years.It has become apparent that the Fordbrand of vehicles includes an eco-friendlybrand of hybrids and yet also boasts ofpowerful engines and trucks such as thenew Ford Ranger, therefore making it a greathonour for Croco Motors Ford to graceZimbabwe with this modernised brand ofvehicles.
Best of Zimbabwe 203Croco Motors Pre-OwnedLifestyle CentreBentley, Hummer, Ferrari, Lamborghini andAston Martin, we have all the global leadingbrands in our eco-friendly lifestyle park. Crocois the home of pre-loved vehicles, making usthe best on the market. Our experience andexpertise at Croco Motors makes us selectvehicles carefully, therefore removing the riskfrom your shoulders.The conditions of the vehicles that areon sale at our site are close to perfect. Oneis guaranteed that the vehicle will not givethem problems after purchase and this isour biggest goodwill that has made ourcustomers loyal and buyers are remorse-free.The vehicles go through rigorous checks inour workshop and we generate a report thatcovers from compression ratios to accidentanalysis before we pass them to our lifestylecentre.The fact that Croco has a division whichsells all the spare parts for these vehiclesmeans that the buyer is not at risk of parkinghis vehicle because of lack of spare parts.This is just how dependable we are, makingit easy on our customers by providing a one-stop-shop for all their preferred cars plus thespare parts - genius!Croco Motors Pre-OwnedLifestyle CentreCorner Samora Machel/Rekai TangwenaHarare Show GroundsTel: +263 772 402777Pre-owned vehicles are generally viewednegatively in most countries and mostof these have come from Japan and theUK. However, Zimbabweans have learntto appreciate the value of the Croco Pre-Owned vehicles, which have not witheredor deteriorated. Croco Motors not onlypromises quality vehicles but also brings toyou the widest choice of cars that you couldchoose from, and Croco has forever changedperceptions on pre-owned vehicles.Croco Pre-Owned Lifestyle Centre is thereto ensure that your lifestyle moves from onelevel to another. Croco is there to ensure thatyou get the respect and the acclaim that youdeserve in your social circle. We can alsoimport any car once you bring us your budget.We tailor-make deals to suit your pocket.Search no more for a place where you canbuy a reasonably priced yet classy andefficient vehicle. Come to Croco Pre-OwnedLifestyle Centre. This is the home of pre-lovedautomobiles. We offer our clients a lifestyleexperience as they search for that ride inour plush eco-friendly gardens at the HarareAgricultural Show Grounds, Corner SamoraMachel and Rekai Tangwena Street. You canjust pop in and experience the beauty of ourtop of the range vehicles. You will forget theywere pre-owned.If you are looking to save but still attainyour dream car, Croco Pre-owned is more likea knight in shining armour, enabling you todrive your dream.If you are in business, the car that youdrive will determine how seriously peoplewill consider you. Like they say, ‘impressionsare everything’ and ‘you are what you drive’.Croco Pre-Owned vehicles are affordableand bring that dream car closer than you hadanticipated. Our affordable vehicles will giveyou the look that might help you clinch yournext deal.Whether you are looking for Jaguar, RangeRover, Land Rover, Isuzu, Toyota, Nissan,
Best of Zimbabwe204Duly MotorsOver a CENTURY of progress in the business world, andindeed in any scope of life, is a cause for great cheer.Duly Motors is the granddad of motoring in Zimbabwe.Contact us on:118 R. Mugabe Road/Third StreetP.O. Box 3209Harare, ZimbabweTel: +263 4 703441-9Fax: +263 4 251 596FranchisesOver the years, Duly Motors has outgrownitself, becoming the operators of severalfranchises across the country. These are:• The Ford franchise operated solely byDuly Motors at its branches in Harare,which is the flagship branch, and then inBulawayo, Gweru and Mutare.• The Mazda brand from Willowvale MazdaMotor Industries at all its branches.• Representing through its branches(with the exception of Harare) the NewHolland brand of Tractors and AgriculturalEquipment, on behalf of William Bain, on asub-dealer basis.• Parts and Service Support: provided to allour corporate and individual customersthroughout our branch network.Duly Motors has established a soundreputation throughout Zimbabwe, for goodproduct, excellent customer after-salesservice, fair dealing in the industry andintegrity. This reputation has been with DulyMotors since establishment over 100 yearsago. Duly Motors continues to enjoy goodrelations with its suppliers both locally andinternationally.years ahead for both companies.” “Hankthe Deuce” – as Ford II was commonlyknown as – passed away in 1987 at theage of 70. He can find peace with theknowledge that the “even better yearsahead for both companies,” which heenvisaged half a century ago, have becomea reality.Duly Motors started trading in 1896,in Bulawayo, as a Bicycle Dealer. In 1911the company was appointed a “Dealer”for Ford Motor Product in what was thenNorthern and Southern Rhodesia.Ford Motor Company established anassembly plant in Salisbury, now Harare, forthe supply of vehicles to Northern Rhodesia(now Zambia), and Southern Rhodesia (nowZimbabwe) using the Duly Motors Networkin both countries.The assembly plant was taken over bythe Industrial Development Corporationwhen Ford Motor Company withdrew fromthe Country after the Unilateral Declarationof Independence in 1965.The Plant is the present day WillowvaleMazda Motor Industries.In 1980, Duly Motors re-establishedties with the Ford Motor Company,dealing in motor vehicles, tractors,combine harvesters and other agriculturalequipment. However in the latter part ofthe 1990s, Ford decided to dispose of itsagricultural operations worldwide to Fiat ofItaly. Locally, Duly Motors in turn sold itsAgricultural Division to William Bain.The history and ‘Hall of Fame’ of motoringwould not be complete without reference toDuly Motors in Zimbabwe. Duly Motors isa proudly Zimbabwean motoring company,founded by the late Major Charles Duly morethan 100 years ago. It’s hard to believe ithas been more than 100 years since MajorCharles Duly brought the first Ford ModelTs into what was known as Rhodesia, nowZimbabwe, in 1911. Then, the automobileindustry in this country was in its infancy.As the later former president, chairmanand CEO of Ford, Henry Ford II, wrote in amessage to mark the 50th Anniversary ofour partnership in 1961, “Ford and Duly havegrown up together over the past fifty years.In spite of distance and national boundaries,we have shared together in the growth ofan industry that has changed the world, byplacing it on wheels.”Duly Motors is still the official Ford dealerin Zimbabwe. No one can take away morethan 100 years of heritage and goodwillthat Duly Motors has built in the market.Another 50 years has elapsed since HenryFord II wrote that inspiring message, butthe same can be said today - confirmationof the consistency we have enjoyed inour relationship. As the saying goes –consistency builds trust.In concluding his message, HenryFord II penned: “I congratulate Duly andCompany for their splendid success andthank them for their confidence and faith inFord products. I look forward to even better
Best of Zimbabwe 205Duly TrucksIf you are looking for Ultimate Dependability from your truck,then make your way to Duly Trucks today. Our business ethosis that of being a company on which you can depend on forthe highest quality of trucks and after service.Duly’s Truck DivisionParts:Tel: +263 4 753984-6Cell: +263 772 377 037Fax: +263 4 755236ServiceTel: +263 4 753984-6, 772096-7Cell: +263 712 401 893, 773 822 770Fax: +263 4 755 236WorkshopTel: +263 4 755235We are the home of UD trucks in Zimbabwe.We are the sole franchise holder for theworld acclaimed UD brand in the whole ofZimbabwe delivering stamped, signed andsealed deals countrywide.Duly Trucks has first-class facilities andoffers professional service. Our staff membersare specialists highly trained by UD TrucksSouthern Africa, making sure that all ourZimbabwean customers acquire nothing lessthan international standards in terms of serviceand products.Built on a passion for engineering,reliability and customer relations, we believeUD trucks offers a competitive edge inchallenging market and operating conditions.UD trucks are engineered to be ultimatelydependable, time and time again - and mostof our clients can confirm this seeminglygrandiose fact.Duly Trucks has a well-balanced rangeensuring appropriate technology for the needsof our customers in the various applications.Through a pioneering spirit, ground-breakingengineering and a customer-centric approach,we apply the expertise amassed in thediesel engine field to produce trucks that arecomfortable, safe and environmentally friendly.When you visit our showroom today, youwill see three product lines as follows: NewUD Trucks medium-to-heavy commercialtrucks, imported from South Africa incompletely built up form (CBU); Truckmounted hydraulic cranes; as well as usedcommercial vehicles. Specialised vehicles likerefuse compactors, skip bin loaders, tippertrucks and even fire fighting trucks, are partof what we have to offer - the epitome oftrucking technology in Zimbabwe. UD Trucksare also able to supply busses with UDengines mounted on CAIO bodies, which arewell suited for both urban and the demandingrural roads of Zimbabwe.More and more Zimbabwean businesspeople have made the right choices for theirbusinesses by choosing us as their suppliersfor all trucks as well as parts and services.Duly Trucks are well-known stockers ofgenuine UD parts at all its branch networksacross the country. All our parts departmentsare well equipped with online Parts CatalogueComputer systems to help with identificationof parts and their prices.Our Truck Workshop is equipped withspecialist tools and a state-of-the-artcomputerised diagnostic information system,which proves that as technology expands, weexpand with it and this factor makes us proudto call ourselves competitive.Our Panel Shop is manned by a team ofhighly-skilled and experienced professionals,who not only follow, but live and work alongthe lines of our vision and mission, with onlythe satisfaction of our customers at heart.Our business mission is to restoreaccident damaged vehicles to their originalmanufacture finish. We know and understandthese trucks more than any other dealer,trader or panel beater, which is whyZimbabwe now trusts our precision whentransforming your accident-wrecked truck toits original superb shape and shine.Pricing policies are competitive and in linewith regional and global standards for genuinenew parts. This has created convenience forindividuals as well as companies who used totravel across the Zimbabwean boarders justto attain these genuine parts and equipment.Warranty claims cover is guaranteed ongenuine parts, after all we are highly confidentthat these parts are as original as they can get.Other ancillary services we offer includewindscreen and other glass replacement aswell as wheel alignment. Best believe thatwe leave no stone unturned, so that ourcustomers rest assured, no matter how toughthe task at hand seems.
Best of Zimbabwe206Croco Motors EastleaPanel BeatersThe driving experience has its highs and lows. Too manytimes a small mistake on the road can have disastrous effects.However, many have survived to tell the story and getting thecar back to its former state is the dream of any driver.highest form of safety procedures. Theytherefore insist that the vehicles be repaired ina certain way. It is in this regard that we haveupgraded the workshop. Initially we had todivide the workshop into two - the metal andthe aluminium side. The aluminium side is airconditioned. Furthermore extractors had tobe put in place so as to remove all the heat asfailure to regulate temperatures might result inan explosion.Also of note is the fact that we have tiledour floors for the workshop. We even wentthe extra mile in tiling the walls. This not onlymeans that our environment is safe but is alsonice to look at.The bent framework or bodywork of adamaged vehicle must first, with the help ofspecial equipment, be bent back to its originalposition so that the doors and bonnet fitproperly.In the case of panels damaged beyondrepair, these parts are removed and replacedwith other panels. The panel beaters see to itthat all the components are properly securedand that window mechanisms, door handlesand locks, function well.At Croco Motors Eastlea Panel Beaters,we boast of our highly trained and skilledpersonnel that are here to serve you. Our staffhave been sent to South Africa where theyare receiving comprehensive training in theoperation of the new machinery and standardrepair procedures, to ensure that your vehicleis retained to its former glory. After all hasbeen done, no one will be able to identify theplace that had a dent because the car will be17379 Ndlela Way, Graniteside, HarareTel: +263 4 770569/70Fax: +263 4 770569Some drivers have crashed into poles,some have had people crash into their cars,and some have failed to negotiate out of aparking lot or just scratched their car. Notonly are such dents an eyesore, but they alsodecrease the market value of the vehicle.Even a top of the range vehicle, will havebeauty taken away. It’s amazing how peopletend to mostly notice the negative.With the advent of numerous backyardoperators, most of which have performedshoddy works with the end result a batteredvehicle, Croco Motors Eastlea Panel Beatershas stepped in to provide a service that issecond to none. We will repair your vehiclebodies back to their factory state after havingbeen damaged.We do this using many skills, suchas planishing as well as various othermetalworking techniques, welding, use ofputty fillers, and much more. Accident repairmay require the panel beater to either repairor replace various parts of a vehicle - and inmany cases both.We are currently upgrading our CrocoMotors Eastlea Panel Beaters workshop froman ordinary workshop to a modern workshop.We are currently in the process of acquiringnew machinery which will see us become thefirst sub-Saharan company outside of SouthAfrica, to be certified by Jaguar and LandRover.Most Land Rover and Jaguar vehiclesare made of aluminium. The way aluminiumis worked on is different from how metal isworked on. Aluminium products require theas good as it was before or even better.We have all the equipment that isneeded to fix whichever part of the car hasbeen damaged. We have revamped hi-techequipment that we installed at a cost of closeto a million dollars in line with Jaguar LandRover accreditation standards, and we are thefirst one outside South Africa in sub-Saharato be given that approved status. Even thecurves that many backyard operators struggleto fix, at Croco we will deliver a superb job;people who have written off their vehicles willbe surprised.We have also purchased tools to ensuretools used for metal products are not thesame for aluminium, because metal corrodesaluminium; we will not leave anything tochance. With Jaguar products that requirespecialised aluminium tooling to work onaluminium bodies in an anti-rust, dust-freeclinical surgery environment, we are thebenchmark in the industry.We have purchased two Celette benches.Today many manufactures like Audi, Bentley,BMW, Jaguar, Mercedes-Benz, Nissan GTR,Porsche, and VW prefer and in some casesrequire the use of Celette dedicated fixtureto repair their vehicles. Regardless of vehicletype, when repairing structural damage afixture bench is always the fastest and mostaccurate choice. Celette has fixtures for mostdomestic and imported vehicles that youcan either purchase or rent from local rentalbanks.We have also built a paint store andpaint mixing room. This means that youcan get exactly the same original colour foryour vehicle; ensuring your car will not havepatches.No matter how big or small your job iswe will deliver utmost quality that will get yousmiling. There is no job that is too big for us,we have the resources and the supplies toget you back on the road, and retain yourdecency on the road. We can fix any make ofa car, be it Nissan, Mercedes, Jaguar, LandRover, Toyota or Ford - rest assured that ourexperts will do everything to leave you with asmile.The shop should be up and running byApril 2013.
Best of Zimbabwe 207Croco HoldingsLogistics CentreThe Croco Motors Logistics Centre is a state-of-the-artmulti-user automotive facility within the customs bondedarea of the port. within the four walls of the facility, throughoutZimbabwe and beyond.Every warehouse and distribution centreshould have a best practices program; ask usanything about that because we are workingon it. Such a program enables companies toreduce errors, labour, and cycle time, whileincreasing accuracy and service.We are proud to be able to use advancedshipping notification (ASN). With ASN,suppliers notify receivers in advance, lettingthem know they are shipping a specificpurchase order, and giving an expected arrivaltime. This is why our dealerships can placetheir orders with us and be certain as to whentheir vehicle will arrive, and this time frame isapproximately two to six weeks, dependingon the area from which it is being shipped.At Croco Holdings Logistics Centre,we continually evaluate requirements. Weunderstand that you can’t design an operationand walk away for five years before you lookat it again because customer requirementskeep changing and accelerating. That meanswe need to be looking at your customers’requirements every few months to see howthey are changing, and make sure we arekeeping up with them.75 Highfields RoadSoutherton, Harare, ZimbabweTel: +263 4 667814+263 4 666382The centre uses innovative solutions andtechnologies to optimise the supply chains ofautomotive customers and delivers benefitssuch as cost reduction, increased supplychain efficiency and shorter time to ourdealerships. The facility is designed to keep importedfinished vehicle brands that we as CrocoHoldings deal in – those are UD trucks,Jaguar, Land Rover, Toyota, Mazda, Nissan,and Ford. We bring into Zimbabwe only thebest top of the range vehicles every week soas to cater for all orders that come to us, evendaily.This is a significant milestone for CrocoHoldings and really demonstrates theinnovation we bring in solutions design andtechnology to create value for our customers’supply chains. Given the geographicallandscape in the country, this Centre playsa strategic role in addressing issues ofcongestion, speed and security in the growingmarket for imported Finished Vehicles inZimbabwe. We believe this will furtherstrengthen our established leadership in theautomotive sector and show our continuedcommitment to bring our customers’ productsto market more efficiently and at reducedcost.Whether you choose to label us asthroughput centres, distribution centres,or warehouses, just base it on the fact thatour effective operations use best practices
Best of Zimbabwe208Freight World - a top brand in the freight industryFreight World is a dynamic and professionally managed global logistics and customsclearing company. Though born from humble beginnings of a five-man operation, they havegrown and excelled to greater heights.Managing Director Felix Nyaruwanga, Salesand Marketing Director Paul Chawafambira,Finance Director Claude Sachikonye, aswell as a highly-qualified support andmanagement team.For the past 21 years, the FreightWorld team has existed like a family. Forthis reason, they boast of unparalleledloyalty from all members of staff and thisensures they build personalised businessrelationships with customers and otherstakeholders.Because Freight World operatesacross frontiers, management systemsare internationally acclaimed ISO 9001Quality Management System - which onlya few others in the freight industry have.Internationally, through agency agreements,Freight World are linked to a highly efficientinternational network by satellite link system,which offers electronic data interchange anda cargo track and monitoring facility.The Zimbabwe offices are fullycomputerised and Freight World are amongthe pioneers to fully implement the ZIMDRADTI system, ensuring higher efficiency incustoms clearing and positioning them toimplement any new systems required byZIMRA and clients.The price element of Freight World’sservice is carefully designed to afford clientsthe lowest cost possible whilst ensuring areasonable return on investment; thus theirrates are tailor-made for individual suitability.Although they strive to give clients thebest rates possible, it is difficult to quoterates with accurate precision due to theunpredictable nature of forwarding ratesobtained from shipping lines, road haulers,rail authorities and airlines, hence theirpredilection to submit quotations againstspecific enquiries in an effort to minimisevariances. As an agent, Freight World hasdirect control and influence over customsThey now have an employee base of over101 employees and the number keepsgrowing. Their strength lies in expertisebuilt over many years, boasting more than150 years of combined senior managementexperience in freight forwarding andshipping.Chairman, Ben Mukandi, is the founderand Chief Executive Officer. With thethen acquisition of the Casalee Group byManica Zimbabwe, Ben co-founded FreightWorld as a subsidiary of TSL. Ben ledand negotiated the MBO of Freight Worldfrom the TSL Group. He is supported by
Best of Zimbabwe 209100 kelvin RoadGranitesideHarare, ZimbabweTel: +263 4 758 766/7/8/9+263 4 755 595Fax: +263 4 758 770Email: firstname.lastname@example.org charges, hence the offer of thepreferential tariff, which could be furthernegotiated as volumes increase significantly.Freight World promises to its clientsthe delivery of goods from anywhere toanywhere, dealing with only the best, mostcapable, competent and carefully selectedagents who are renowned leaders in globallogistics, ensuring success on the selectedroutes. They offer an intermodal freightlogistics to and from any point worldwide,with a distinctive competence in servicingtraffic to and from southern Africa, inparticular: Durban-Johannesburg-Harareroute, the Americas, United Kingdomincluding the North West Europeancontinent, and the Far East.Freight World will provide and continuallyseek to improve effectiveness of a high-quality service to clients through theprovision of a proficient and personalshipping forwarding, customs clearing andwarehousing service from source to desireddestination, and will delight clients bymeeting their needs and expectations andabide by government, quasi governmentand international bodies’ requirements.In everything they do, Freight World iscognisant of its corporate and socialresponsibility towards the community inwhich they operate.VisionTo be renowned as the most preferredFreight Logistics Company that providesefficient, effective and the best possiblefreight logistics solutions.MissionIn the freight logistics business to providetotal quality logistics services and solutionsto clients locally and internationally.Freight World’s goals are to be the marketleader in freight logistics locally andregionally, to double business every fiveyears, to reward employees fairly andlastly, to ensure a reasonable return forshareholders.Values• Professionalism - in everything they do,hence they apply the highest possiblestandard of workmanship and ethics;• Customer Care - they are responsive toclients’ needs and expectations;• Team Work - every member of staff isequally important to the growth andsustenance of the company;• Integrity - honestly and truly abide by allrules and regulations of authorities dealtwith;• Individual Respect - cherish divergentviews in individuals forming their team.Freight World operates from the followingoffices:• Harare Head Office located at 100 KelvinRoad in Graniteside;• Airport Branch located at the HarareInternational Airport Domestic Terminal;• Bulawayo/ Plumtree Office located atNo. 4 Cromien Court, Cnr. 13th Ave & JTongogara;• Forbes Border in Mutare, NyamapandaBorder Post, Chirundu Border Post,and also Beitbridge at Stand no. 28.29Hagelthorn Road;• South African offices in Musina atNo.1 Protected Truck Park, and inJohannesburg at 86 Wolhuter StreetDroste Park Ext. 1 Jeppestown.• New offices in Gweru, Zimbabwe andDurban, South Africa, and more offices invarious other areas coming soon.Freight World is also part of the FreightNetworks Group (FNG).They are the best option for InternationalSea/ Road/ Air/ Forwarding Local CustomsClearing Bonded and general Warehousing.Freight WorldFrom anywhere to anywhere, we deliverthe goods.
Best of Zimbabwe210Chapter 13Construction and Engineering
Best of Zimbabwe212Botton Armature WindingBOTTON ARMATURE WINDING has been in operation in Zimbabwe since 1968 andhas branches in Harare and Bulawayo. Since then the company has grown to becomea regional leader in the repair and rewind of transformers and electric motors.MISSION STATEMENTTo provide value-for-money electricaland mechanical engineering solutions,servicing electric motors, transformers andgenerators for mining, agriculture and otherindustries.QUALITY POLICYManagement and staff of Botton ArmatureWinding have committed themselves to apolicy of Total Quality Management.In implementing this policy we shallendeavor to:• Satisfy and even surpass the customer’sneeds in repair work and servicesprovided.• Provide customers with a service of highquality and competitive prices.• Provide customers with backup servicesat affordable rates on site.• Continuously improve our QualityManagement System at all levels in theorganisation.• Continue to upgrade our repair workstandards so as to achieve and maintaina good reputation of constant qualityproducts and services in the regionalmarkets.• To comply with all relevant requirements,ie: legal, regulatory or any such statutoryrequirements.• Continuously review this policy forsustainability and effectiveness.The company services amongst others themining industry, manufacturing industry,agricultural service industry and utilities,etc. Being ISO 9001:2008 certified, we wantto continuously improve our technical andservice quality.
Best of Zimbabwe 21323 Greenock Road, Workington Harare6 Cowden Road, Steeldale, BulawayoTel: +263 9 881879 Fax: +263 9 77000Email: email@example.comQUALITY OBJECTIVESBotton Armature Winding has set upthe following objectives in order to meetsatisfaction of the customer, employee andthe Society as a whole in accordance withthe ISO 9001:2008.• To monitor our Quality ManagementSystem through Internal and Externalaudits, and Customer complaints.• To be the ‘market Leader’ in electricalrewinding business within the region.• To continually review our process in orderto satisfy internal and external customer“Product” requirements.• To have a zero tolerance on non-conformance.• To provide adequate Human and materialResources to meet these objectives.• To continually review these Objectives forefficiency and profitability.CONDITION BASED MONITORINGBotton Armature Winding offers ConditionBased Monitoring which can be used asa tool to identify causes of vibration andmachine failure.Causes which can be detected include:• Rotor imbalance• Resonance• Misalignment• Bent Shaft• Mechanical Looseness• Rotor rub• Eccentric rotor• Bearing problems• Belt drive Problems• Gear Problems• Induction motor problems (variable airgap, broken/cracked rotor bars, looseiron and phasing problems).DYNAMIC BALANCINGAll rotors brought into the workshopare balanced to the highest standards.our balancing rig can handle rotatingelements of up to 14 tonnes. Dynamicbalancing is carried out in our workshopor on site.Rotating elements dynamicbalancing is carried out as a vibrationcontrol measure to ensure acceptableperformance of machinery.This facility is available to cater for awide range of rotating machinery whichincludes fans. Alternators, turbines, pumpimpeller, paper rollers and many more.TIG WINDING ANALYSIS• Weak or deteriorating insulation leads toinner turn shorts.• By means of periodic testing, the normaldegradation process can be monitored.• The early warning usually provides ampletime to repair or replace before motorfailure occurs.• Winding analysis tests are carried out onall motors in the repair process.• This facility is also available to customerson site as an after sales service or as aroot cause analysis tool.RANGE OF SERVICES• Rewinding of Electric motors from ¼ HPup to 10000HP AC/DC, armatures andtransformers up to 7.5M.V.A.• Vacuum Pressure Impregnation.• Coil manufacturing plant.• Manufacture of Slip Rings.• IRD 14 Tonne dynamic balancing in ourworkshop and on site.• TIG winding analysis test on and off site.• Motor and Transformer servicing on site.• Pressure Testing up to 160 KV.• No load run testing.• Burn out ovens.• Resi-glass banding.• TIG welding of commutators.
Best of Zimbabwe214Beta HoldingsAbout Beta• In 1953, operations commenced as Alpha Bricks in Mount Hampden, Zimbabwe;• In 1991, the company changed ownership and its name to Beta Bricks Pvt Ltd;• In 2003, a consortium of indigenous shareholders acquired a 50% stake in issued sharecapital and management control;• In 2003, the company started the production of quarry floor tiles and furniture through itssubsidiaries Beta Tiles and Beta Furniture;• In 2004, coal mining commenced under Beta Coal at Sengwa;• In 2010, Beta became a wholly-owned indigenous company following the acquisition ofthe remaining 50% share capital;• In 2011, the company doubled its brick-making capacity by commissioning a secondbrick-making plant;• In 2011, the company commissioned a new concrete roof tile plant.Main Operating Units:Beta BricksCapacity to produce up to 160 million bricks per annum.Beta TilesAnnual production capacity of 8 million tiles on the Mendip and Double Roman tile profileswhich come in a variety of colours.Beta LogisticsThis unit is dedicated to managing the Beta Group supply chain process.Why use Beta Clay Bricks?Genuine Clay Brick Offers SuperiorProtection Over Other Wall CladdingMaterials:Fire Protection: Since the primary ingredientin brick is clay which is fired to around 2000°F, it is a non-combustible material. Assuch, it is an excellent cladding choice to resist or confine fires.High Wind Protection: A study conductedshows that homes built with brick offer dramatically more protection from wind-blown debris than homes built with vinyl orfibre-cement siding.Superior Moisture Control: According to anationally-renowned, independent building products research laboratory, brick veneerwall assemblies control moisture better than wall systems clad with other exteriormaterials. Therefore, brick veneer wallsystems help minimise mould growth, woodrot and infestation by insects, and corrosionof fasteners embedded in wood better thanother wall assemblies.Clay Bricks are Naturally Energy-Efficient:The Beta clay brick is a building material thathas exceptional “thermal mass” properties.Thermal mass is the ability of a heavy, densematerial to store heat and then slowly releaseit. This means that during the summermonths, a brick home stays cool during thehottest part of the day.Clay Bricks looks better, for far longerand with less maintenance, than otherbuilding materials: Clay bricks from Betaoffer lasting value. They do not rot, tear,dent, or need to be painted and will not beeaten by termites.
Best of Zimbabwe 215Genuine Clay Brick is Made from Natural Materials: Bricks made from clay – one of themost abundant, natural materials on earth – are fired through a kiln at up to 2000°F. Thereason the brick turns into such a durable material is that the process of firing the clayenables the clay particles to fuse together.Why choose Beta Concrete Roof Tiles?Durability & Strength: Concrete roof tiles are manufactured to withstand harsh climaticconditions and environments. In keeping with Beta’s well-known tradition of producingonly the highest quality product, you can be assured that Beta Tiles are a product you cantrust. Tests on product that have been installed for a period of time show that concrete tilesactually strengthen as they age.Design Flexibility: The two types of profiles from Beta, Mendip and Double Roman, as wellas the extensive range of colours mean enhanced flexibility in roof design to complement awide range of architectural styles and specifications. Our expert product consultants takethe hard work out of choosing the right tile, assisting in finding the style and colour that willbest complement your home.Condensation: A tiled roof can “breathe”, minimising the need for insulation against thecorrosive effects of condensation that can affect other roofing materials.Low maintenance: Once concrete roof tiles are properly installed, they require littlemaintenance for the life of the roof. Should a section of the roof ever be damaged or requiremodification (e.g. installing a skylight), only the affected tiles usually require replacement orremoval.Acoustic Performance: The density of roof tiles helps reduce external sound, allowing youto enjoy the peace and tranquillity of your home.Thermal Insulation: Thermal lag in Beta concrete roof tiles can help you enjoy morecomfortable living in summer and winter. Relative to other roofing materials, concrete tileshave a high mass. This mass helps to even out temperature fluctuations by storing, andthen releasing heat energy during the day and night.Fire Resistance: Beta concrete roof tiles are non-combustible. Concrete is a non-combustible material and therefore provides excellent protection against fire.For more information on our companyand its products, visit our website atwww.beta.co.zw or contact us below:Brickfield Road, Mt HampdenP.0. Box 2290, HarareTel: +263 4 292 5303/4+263 4 291 6990Cell: +263 772 130 272-446 East Road, Avondale, HarareTel: +263 4 332 789/333 735Email: firstname.lastname@example.org
Best of Zimbabwe216Kaltrade (Private) LimitedA registered company specialising in stocking and distribution of industrial and miningequipment. With a vision to be the most reliable and competent supplier of high-qualityIndustrial and Mining materials in Southern Africa and beyond, Kaltrade has grown to be oneof the largest suppliers of high-quality equipment required to add value, increase output andminimise down times in both industry and mining sectors.both individually and collectively, henceour motto “Quality is Us”.DEVELOPMENT: At Kaltrade we valueindividual contribution, encourage selfdevelopment and personal commitmentto lifelong learning with every employee ofKaltrade (Private) Limited. We recognisethat valuable ideas come from individualsand corporate excellence comes from thesum total of our collective effort.TEAMWORK: Our overall successdepends on our relentless pursuit ofthe one company; one team concept.Our team spirit binds us together,transcending divisional and functionalboundaries. We all work hard towards acommon goal, delivering quality beyondexpectation.INTEGRITY: At Kaltrade (Private) Limitedwe abide by our ethics, remain honest andinspire trust by saying what we mean. Wematch our conduct to our word.SAFETY: We champion safety at work, inoperations, and within the environment.Marketing, technical service, back up andadvice is spread across the company andprovided on a corporate basis throughoutall operations and management levels toall our clients.The combined business model accordsa seamless solution to the cutting- edgetechnology giving all our customersthe competitive advantage they need,providing Zimbabwe and the region withcomplete solutions in all their mechanicaloperations thereby increasing output andminimising downtimes.Headed by a dynamic and visionarymanagement team who draw froma wealth of experience backed by acomprehensive system of policies andprocedures and with staff selected fortheir combination of character and skill,Kaltrade is well positioned for rapid andsolid growth in Zimbabwe and the region.Our promise goes far beyondsupplying equipment, our commitment isto bring all our clients genuine happinessand satisfaction through entirely newtechnology, a fruit of a fresh newapproach to position kaltrade to be thelargest player in our industry.We supply quality equipment from a largenetwork of internationally recognisedbrands and manufacturers, proven towithstand local and regional mechanicaloperational challenges in Africa. We supplypressure switches, stainless steel pipelineproducts, pressure and differential gauges,and compressor spares, supplying majorrole players in mining and petrochemicalindustries.The Kaltrade range supplied includesvalves, centrifugal pumps, tubes, pipes,petrollic hoses, flanges, anodes, electrodesand related ancillary equipment in stainlesssteel, as well as many other materials usedin food industry as well.Products supplied are from qualityassured sources and our suppliers in theUnited Kingdom and USA conform to thelatest standards. This is complimented byour office in the United Kingdom. Kaltradealso exports top of the range productswithin the region.Order for stock items can be dispatchedat the shortest possible time. Material testcertificates or certificates of conformity canbe supplied with each order if required.As we are constantly adding to ourrange of products, we encourage clients torequest for anything that could be difficultto source or furnish us with specificationand general information for the requiredequipment and we source for them.Our vision is to be the reliable andcompetent supplier of high-quality Industrialand Mining materials in Southern Africa andbeyond, With a mission to build shareholderand clientele value by distributing qualityIndustrial and Mining equipment in aninnovative manner, by setting higheststandards in services rendered, reliability,safety and cost containment in ourorganisation.Kaltrade Values:INNOVATION: the commitment toimprovement and application of creativeideas, introduction of new concepts andapproaches to improve and safeguard thestrategic interests of both customer, country,regional and international standards.CUSTOMER FOCUS: the dedication tocreating lasting value and brand to a widerange of customers by developing andproviding unique high-end value securitysolutions, striving to meet and excelcustomer expectations at every opportunity,as well as building lasting relationships.QUALITY: “Quality is us” is our motto. Westrive for continuous quality enhancement
Products Supplied:• Pumps• Valves• Pressure Switches• Gauges• Mining Equipment• Grasso Compressor Spares• Gaskets• Tools• Petrol Chemical ProductsAnd a wide range of products areavailable at Kaltrade.
Best of Zimbabwe218Big Wave Automation SystemsVISION:To be the leading solution provider inIndustrial Automation Systems and Productsin Southern Africa.ISO 9001: 2008 CERTIFICATIONBig Wave Automation Systems has madegreat strides towards ISO Certification andshould be certified in the short term.CORPORATE SOCIAL RESPONSIBILITYBig Wave Automation Systems (Pvt) Ltdsponsors the Hippo Valley Golf Tournamentin October/November every year. Juniorgolfers are also afforded the opportunity toparticipate.OUR PRODUCTSAt Big Wave Automation Systems, we arenot product oriented but solution oriented;we provide solutions and recommend thebest of the breed products.• Programmable logic controllers (PLC) • DCS Software and Hardware SCADA Software and HardwareMen at Work (some recently completed Projects) Drives, PLC and SCADA CommissioningGroup of Engineers and Technicians Undergoing Scada Training at Big Wave Training Facility in Harare.
Best of Zimbabwe 219No 36 Winson Road South,Off St Patrick’s Road,Hatfield, Harare,ZimbabweTel: +263 4 570 127/570199/573445/571043Fax: +263 4 573 879Cell: +263 772 287 678772 287 681/772 288 189E-mail: email@example.com HOTLINE: +263 772 219 999SOUTH AFRICA56 Karen Road, IlliondaleEdenvale, GautengTel: +27 11 452 1546Email: firstname.lastname@example.org• AC & DC Variable Speed Drives• Instrumentation Products andAccessories• Motor Control Centres• Electric Motors• General Switchgear• Standby GeneratorsAUTHORISED DISTRIBUTORSHIP:Big Wave Automation Systems (Pvt) Ltd arealso proficient in the following Automationproducts: Siemens, Rockwell, ABB,Schneider, Zenon and Honeywell.OUR SERVICES• Systems Integration• Full Service contracts & 24/7 Back-upsupport• Ultrasonic Cleaning (electronic cards)• Drives Repairs and Maintenance,Installation and Commissioning(Automation Products)• SCADA Application Development,installation and Commissioning• Motor control Centres - Design,Construction, Wiring, Installation andCommissioning• Training on PLC’s, Drives, DCS,Instrumentation and SCADATRAINING:Big Wave Automation systems Pvt) Ltd offerstraining in:• Programmable Logic Controllers (PLCs)• SCADA Systems• Distributed Control Systems (DCS)• Variable Speed Drives (Both AC & DC)• Instrumentation and Control SystemsThese courses are offered in collaborationwith equipment manufacturers in order toempower product users and enhance theeffectiveness of the technical personnel.Discussions are currently on-going withComplete Plc and Drives Panel Hmi for the Centrifugalssome of the product manufacturersfor the Training Centre to awardinternationally recognised certificates.
Best of Zimbabwe220Chapter 14Mining and Minerals
Best of Zimbabwe222Unki Platinum MineUnki Platinum Mine is part of Anglo American’s Platinum Business Unit, the world’sleading platinum group metals (PGM) producer, accounting for more than 38% of theworld’s newly mined platinum.UNKI PLATINUM MINEUnki Mine is located within the Middleridgeclaims (the Shurugwi Sub-Chamber) in thesouthern part of the Zimbabwean GreatDyke, 60km south-west of the city of Gweru.Based on prevailing metal prices, at steadystate, Unki will:• Create approximately 1,000 full-timejobs;• Generate approximately US$130million ofrevenue per year;• Pay tax revenue and royalties ofapproximately US$20million a year; and• Create opportunities for the countryto develop its natural resources in asustainable manner and expand its PGMindustry.UNKI PLATINUM MINE, a US$463MILLIONINVESTMENT, HAS A PRODUCTIONCAPACITY OF 149,000,6E OUNCES A YEAR.indigenous citizens. As part of a strategicrationalisation of its businesses to focus onplatinum mining, Anglo Zimbabwe voluntarilydisposed of 53% of its businesses by valueto indigenous Zimbabweans in deals worthUS$65million. Its only significant remainingmineral claim holdings comprise the PGMholdings on which it is developing the UnkiPlatinum Mine.PLATINUM GROUP METALSAlmost 60% of the world’s newly minedPGMs (and 80% of platinum) are producedin Southern Africa, which holds 90% ofglobal PGM resources.The six primary PGMs are platinum(52%), palladium (29%), rhodium (10%),ruthenium (6%), iridium (1%) and osmium.Nickel, chrome, gold, silver and copperare by-products of the PGM productionprocess. Large auto manufacturers useapproximately 60% of PGMs produced.a proud legacyAnglo American’s platinum operatinginterests produce a market-leading 2,5million ounces of platinum a year, comprisethe Unki Platinum Mine in Zimbabwe andtwelve mines, three smelters, two refineries,two tailings operations and five joint venturesacross some 500 square kilometres of theBushveld Complex in South Africa.Anglo American Zimbabwe’s legacydates back to the 1920s. It is a legacythat has made a real and permanentcontribution to Zimbabwe, with animmeasurably positive influence on socialand infrastructural development. Thecompany’s rich tradition lives on in historictowns, which owe their existence to thecompany’s operations.Anglo American’s commitment toempowerment and the socio-economicupliftment of Zimbabwe and its people hasresulted in targeted asset disposal to the
Best of Zimbabwe 223Sustainable CommunitiesWith a proud legacy and a commitmentthat communities around mining operationsbenefit from the investments and economicactivity, Anglo American is developing themine so that it will ensure the sustainabledevelopment of local communities.Education and health are a key priorityfor the company’s social engagementprogramme. Nearby schools have beenfunded to upgrade learning facilitiesand ensure clean water supply. During2009, US$270,000 was donated towardscombating cholera. In addition, the companycontributed much needed medication to ahospital and clinics in the Midlands Province.A further US$420,000 has been donated tothe Leonard Chesire Disability Zimbabweover a three-year period which will see theenrolment of close to 1,000 children withdisabilities into 21 local primary schools,which will be equipped with infrastructural-PLATINUMUnki Mines (Private) LimitedBroadlands Office Park28 Broadlands Road,Emerald Hill, HarareTel: +263 4 336 803www.angloamericanplatinum.comfriendly classrooms and facilities and trainedteachers for the disabled.The mine is set to contribute to thecountry’s infrastructure on both national andlocal levels, notably in the Midlands province,and act as a catalyst for further investments.It will also diversify the number of platinumoperators in the country and establishthe world’s leading platinum producer inZimbabwe.Lucilia Poort DamThe Lucilia Poort Dam, the highest masonryarch dam in the world, was constructedto supply water to the Unki Mine andneighbouring communities.Additional infrastructure such as roadsand a bridge have been completed in aneffort to improve access to the mine andto local communities. Families relocated tofacilitate infrastructure development havebeen resettled to a nearby farm.In line with the company’s principlethat communities have to be leftbetter off after interactionwith the mine, new houses wereconstructed and families fed over aperiod of a year.
Best of Zimbabwe224African Mining and Exploration (AMEX)As your Resource Development Partner of choice, African Mining and Exploration (AMEX)provides an unrivalled level of contract drilling services to the mining industry within theSouthern African region.Since it’s establishment in 2008, AMEX hasrapidly gained a reputation of consistentand superior drilling performance, coupledwith an outstanding level of service.Employing in excess of 100 people,AMEX is the largest exploration drillingcompany in Zimbabwe and has operationswithin the region, namely Botswana andMozambique.Our objective at AMEX is very simple: tooffer reliable, efficient and SHEQ compliantdrilling whilst keeping to our quality ofservice. We expect to operate 24/7 and aredriven to achieve our clients’ goals of JORCand SAMREC compliant resources.Our expertise, well-maintainedequipment and cutting-edge drillingtechnology ensures AMEX is able to offera diverse range of specialised services.Operating a considerable and standardisedfleet of Boart Longyear LF90D rigs, AMEXhas proven capability in diamond coredrilling, deep hole drilling, wedging, largediameter coring for bulk samples, tripletube core extraction for broken ground,RC and RAB drilling, providing multi-shotand single pass surveys, as well as coreorientation. AMEX has been applaudedfor its swift and efficient mobilisationprocedures, and is well known for its “cando” approach.Our extremely competent and highlyproficient drilling staff undergo a rigorousprogramme of continual improvementthrough ongoing outsourced industry skillsand programs, thus ensuring all roundquality of service. Our crew have honedtheir skills in a range of different groundconditions, environments and terrains.Health and Safety is ingrained in theAMEX ethos. Protection and safety of allpersonnel is paramount. We have definedprocedures wherein AMEX demands that alldrilling projects are executed to the highestSHEQ standards. We have consistently metand exceeded clients’ expectations in thisvitally important aspect of our operation.All equipment is customised to reflect thisthinking and staff are trained on a dailybasis, ensuring a process of continualimprovement and awareness.AMEX is passionate about preservationof the environment in which we operate.Our camps and drilling sites are designed
Best of Zimbabwe 225African Mining & Exploration5 Allan Wilson AveBelgravia, HarareTel: +263 4 708036/7Fax: +263 4 794958www.afmine.comso as to achieve minimal impact on theenvironment. In fact, AMEX goes the‘extra mile’ to ensure each camp is notonly environmentally friendly, but also hasexceptional living standards. All camps aretechnologically enabled. Once a job hasbeen completed, site rehabilitation is anessential aspect of AMEX’s environmentalpolicy.At AMEX, we believe in developinga partnership with our clients that goesbeyond the provision of superior drillingperformance. Communication is keyand regular contact with our clients isencouraged. Our extensive range ofservices can be tailored to meet specificrequirements or to supplement existingcapabilities.
Best of Zimbabwe226Metallon Gold Zimbabwe (Pvt) LtdMetallon Gold Zimbabwe Private Limited is Zimbabwe’s leading gold producer.Mazowe Mine, some 30kilometres fromHarare, and Arcturus Mine, 22kilometresfrom Harare, are poised to increase theirproduction.Building Large Gold MinesMetallon has embarked on an excitingprogram of building large gold minesanchored first, on the How-Shamva andRedwing thick orebodies that reach 20 to50metres in both Shamva and How andaround seven metres in Redwing. Beyondrestoring historical capacity, these mines areset to undertake mine-and-mill expansionand modernisation programmes based onbest-practice approaches to achieve mid-tier production at a targeted cash cost perounce of between $450 to $900 per ounce.Capacity and grade modelling for Mazoweand Arcturus suggest restoring capacitiesto a minimum of 300,000tonnes per year todrive profitability and unit cost reduction.Visionary Growth From Mid-Tier to a1Million Ounce per year BusinessIn How, Shamva, Redwing, Arcturus andMazowe Mines, Metallon Gold Zimbabwearguably holds the best five Gold Mines in thecountry. Each of these mines has producedbullion in excess of a million ounces. Buoyedby current peak gold prices around $1700 perounce, Metallon’s outlook is distinctly bullish.Shamva Mine, located 90 kilometres fromHarare, is set on a growth path based on anexpanded 105,000 tonnes per month CarbonIn Leach (CIL) Plant capacity. With a recordedproduction of 2.5million ounces, the long-term production at Shamva is seen reachingand exceeding the all-time high of 5millionounces produced by Cam and Motor Mine inthe past.Nestled in Penhalonga Valley,265kilometres from Harare, is Redwing Minewhere recent work has established significantResource expansion at shallow depth ofbetween 4 and 6 Level to augment over1million ounces at greater depth.How Mine, located 30kilometres southeast of the city of Bulawayo, has been theflagship for Metallon for more than a decade.
Best of Zimbabwe 2271st Floor, Block 6, Arundel OfficeParkArundel ArundelP.O. Box 6174, HarareTel: +263 4 338508-12Fax: +263 4 307561www.metallon.co.zwAnchored on restoring annual productioncapacities on all its five mines to 160,000ounces per year in the short-term, Metallon’sorganic growth into a 270,000 ouncesper year producer within five years isunderpinned by a Joint Ore ReservesCommittee (JORC)-compliant Resource basethat exceed eight millon ounces. The freecash flows generated by mid-tier productionwill fund “blue-sky” expansion.Under-explored satellite depositsto the big five producers contain up to6million ounces under the ExplorationResults category. An aggressive explorationcampaign to upgrade the Exploration Resultsis set to increase the overall Group Resourceto in excess of 10 to 12million ounces. InMidwinter and Motapa Projects, Metallonhas a pipe-line of advanced explorationand development Projects that can berapidly turned to account through open castmining of Oxides ores (Midwinter) or dumpretreatment (Motapa).Corporate Social ResponsibilityMetallon is a socially responsible corporatecitizen who believes in sustainable mining.The company has embraced communityparticipation principles for the benefit of all.The company has built clinics, schools, andassisted in financing activities of nationalimportance.Safety, Health and Environment (SHE)In matters of Safety, Health and Environment,Metallon seeks to follow best practicewithin the applicable regulatory environmentin which it operates. Implementation ofthis strategy has seen How Mine beingcertified to the internationally recognisedISO14001 (environmental management)and OHSAS (occupational safety and healthmanagement) systems. Shamva Mine is alsocertified to ISO14001. Work is underway toensure that all Metallon mines are certified tothe formal SHE management systems.Metallon mines have also demonstrateda high level of emergency preparednessthrough top performances in the national firstaid and mine rescue competitions.HIV and AIDS awareness trainingcontinues to be one of the interventionstrategies to reduce the spread of thedisease. Training programmes have beenextended to the community in which workerslive.Metallon further recognises thatEnvironmental Impact Assessments(EIAs) are integral for projects prescribedby law, and therefore ensures that EIAsare conducted and reports submitted toauthorities for review.
Best of Zimbabwe228Chapter 15Entrepreneurship and Sustainable Development
Best of Zimbabwe230Empretec ZimbabweWhere the rest of the world sees problems, the entrepreneur sees opportunities.building programme promoting thecreation of sustainable small and mediumsized enterprise (SME); as well as supportstructures to help promising entrepreneursbuild innovative and internationallycompetitive businesses.Over the years, Empretec Zimbabwehas gained respect from the Government,corporate sector, other NGOs, and localand international donor agencies - suchthat the expertise of Empretec Zimbabweis always sought after on businessdevelopment, entrepreneurship andeconomic empowerment issues.VisionTo be the leading authority inentrepreneurship.MissionTo build and nurture a high-quality, growth-oriented community of internationallyrecognised men and women entrepreneursin a commercially viable manner.Agricultural InterventionsEmpretec Zimbabwe developed a FarmerEntrepreneurship program in order to be ableto inculcate and develop an entrepreneurshipmindset in the sector.• In an effort to grow the sector, it wasimportant to come up with a baseline onthe sector. Empretec was commissionedby Kellogg Foundation to document andpackage leadership and entrepreneurshipsuccess cases in Zimbabwe and usesuch cases to develop and grow small-scale farmers nationwide.• Other International donor organisationswho had been working in the sectornoted the need for support and IDEAAsupported Empretec Zimbabwe forAgricultural entrepreneurship training fortheir beneficiaries and capacity buildingfor the staff in terms of understandingentrepreneurship for interfacing withbeneficiaries.Empretec Zimbabwe was set up in 1992 asa joint initiative of UNDP and the ZimbabweInvestment Centre. In 1997 Empretec wasregistered as a Trust in order to facilitatetransition into an autonomous entity thatwould be able to sustain its programmeactivities beyond the project period.Empretec has managed to achieve this asdonor funding stopped in 2006 and theTrust has continued in existence.Empretec’s mandate is to developentrepreneurship. It is part of a worldwideEmpretec family of organisations whosemandate is to develop entrepreneurship.For almost two decades, EmpretecZimbabwe has spearheaded the growthof a strong entrepreneurial culturethrough research, training, informationdissemination, business advisory servicesand acting as an agent of change forSMEs.Empretec Zimbabwe is guided by adistinguished private sector driven board.Empretec provides an integrated capacity-
Best of Zimbabwe 231• Empretec Zimbabwe was commissionedby Zimbabwe Progress Fund (ZPF)to train and support its Soya Beanproduction teams to enhance theproduction of Soya Bean and its bi-products.Setting up Business DevelopmentService Providers in AfricaWith the achievements that EmpretecZimbabwe exhibited amongst otherEmpretec centres globally, EmpretecZimbabwe was contracted by UNDP andUNCTAD to carry out needs assessmentstudies in potential Empretec countries. Theresults of the surveys led to the setting up ofEmpretec Centres in other African countries,namely Namibia, Uganda, Tanzania, andZambia; as well as to provide backstoppingsupport to South Africa since 2000 to date.Nationally• Contributed to creating anentrepreneurial culture in the countryby engaging in an active campaignattracting more than 15,000Zimbabwean entrepreneurs.• Trained nearly 15,000 entrepreneurs(42% women) including some leadingentrepreneurs of Zimbabwe of the pastand present decade.• Positively impacted the lives of over30,000 people through its rural-focusedinitiatives.• Contributed to private sectordevelopment by assisting entrepreneursin creating and/or expanding theirbusinesses, thereby creating over25,000 new and permanent jobs.• Developed and helped expand over6,000 SMEs.• Built a reputation for excellenceas confirmed by the companiesinterviewed by the World Bank missionof 1995.Empretec engendered its programs withsupport from one of the developmentpartners and has continued to offer suchprogrammes in a deliberate effort toimprove the plight of women youths andother disadvantaged groups in society.Products and Services • Training• Information Dissemination• Follow-Up Services Support• Consultancy ServicesEntrepreneurship Promotion• Entrepreneur of the Year Award• Woman of the Year Award• Young Entrepreneur of the Year Award• Micro Entrepreneur of the Year Award• Empreteco Associationempretec ZimbabweYour leading authority on entrepreneurship34 Lawson Avenue, Milton Park,Harare, P.O. Box 6738S.P. Bango - Executive DirectorTel: +263 4 702555 / 703205 / 764115Fax: +263 4 702554 (Harare)Tel: +263 9 60650/60657Fax: +263 9 78839 (Bulawayo)email@example.com
Best of Zimbabwe232‘My Own Boss’ - Bridging the Mentorship GapHaving been on the 2010 edition of ‘My Own Boss’ as a contestant and then workingwith the production team for the 2012 season, I have developed strong beliefs on thetopic of entrepreneurship. By Robert Garai Muganda.He followed his uncles and father beforehim and draws a lot of inspiration from hismentors, such as Charles Gurney (BardDiscount House) and Paul J. Meyer (SuccessMotivation Institute).‘My Own Boss’ seriously believes in theimportance of mentorship in business.Regardless of how we define successindividually, there are oddly enough of agreat number of common characteristics thatare shared by successful business people.These characteristics can only be learnt fromother business people.If you study the D.N.A of entrepreneurs,you will most certainly find out thattrue entrepreneurs are generally peoplewho have the ability to turn excellentideas into successful businesses. ForDevine Ndhlukula (M.D., Securico),Phillip Chiyangwa (Proprietor, PinnacleHoldings), Nigel Chanakira (Founder,Kingdom Bank) and even Shingi Mutasa(Proprietor, Masawara Holdings) - theirstories have a similar synopsis. The ideais NOTHING if not nurtured. With this inmind, ‘My Own Boss Institute’ will haveI have first-hand observational data but I amnot naive enough to think that I am factuallyright.I have learnt a great deal thatentrepreneurship is more about one’sskills-set, passion, and dedication to youridea - but entrepreneurship is nothingwithout the right mentorship. However,more often than not we have seen peoplefail in their pursuit of happiness by wronglyassuming that entrepreneurship is “Easy likeSunday morning” because people believeentrepreneurs are born rather than made;being on ‘My Own Boss’ has taught me thatthe reverse is true.Getting into business is 20% nature and80% nurture; which is to say that while it isimportant to rely on your natural talent whenventuring into enterprise, it is important toidentify ways of building on your idea. Thesimple way to do this is to get guidance fromsomeone who has walked or is walking in thepath of entrepreneurship.As ‘My Own Boss’ 2012 Head AnchorNigel Chanakira puts it: “Entrepreneurship isabout following defined success patterns”.
Best of Zimbabwe 233Robert Garai Muganda is the GeneralManager Media and Communicationsat Buy Zimbabwe.Cell: +263 772 714 233Email: firstname.lastname@example.orgFacebook: buy zimbabwe campaign(like our page)Website: www.buyzimbabwe.org.zwestablished in the beginning of 2013, toassist aspiring business people nurture theirinner gifts as they venture into the world ofentrepreneurship.Mentorship is the key. Even in the worldof South African ‘soapies’ we have seenvillain businessman Barker Haines on SABC3’s Isidingo mentoring Benjamin Leroux - theyoung 19-year-old has become a shrewdbusinessman in his own right who makeslife changing decisions. We all know that‘soapies’ mirror real life.Attend any business youth gathering andattempt to hear what the major constraintsare and all you hear is the lack of fundingand the like, but you never hear any talkabout identifying revered business peoplewhom we, the young people, can workwith to turn our ideas into financial reality.I believe it is a lame excuse to be blaminggovernment for not providing funding foryouth projects.Sadly for most of our aspiring youthfulentrepreneurs in the country, focus hasbeen more on chasing funding rather thanharnessing innovation. We all know thatfunding is the number one barrier to gettinginto business across the globe, even in cash-rich nations; even more difficult in Zimbabwewhich is coming out of a 10-year economicslump. Zimbabwe will always have fundinggaps for start-ups because the market isovercrowded. Mentorship is the easiest andmost affordable avenue to unlocking value ina new business enterprise.Where inspiration lacks, business will notflourish and I think this is the reality. Savefor a few outstanding individuals, who I hearhave been nominated for the first AnnualNational Youth’s Awards to be hosted nextyear, I believe the majority of our youthsattempting to venture into entrepreneurship,lack the right inspiration. I often hear fromthe Y generation that the X generation, andperhaps Generation Z, have a know-it-allattitude that cripples our mind-frame andleaves us grappling for solutions. We avoidthe lesson from Generation Y.Mentorship seeks to provide guidanceinto a field that you are unfamiliar about. Ifyou are like me who did not grow up in anentrepreneurial family, it is important thatyou identify a good mentor. It is importantto be hungry for good mentorship. Althoughit is always best to identify a good mentorat a young age, this does not stop onefrom doing so even when their age is moreadvanced. KFC Founder Colonel HarlandDavid Sanders set up his multi-millionfast-foods franchise at the ripe age of 65years and he still managed to turn it into aphenomenal success.
Best of Zimbabwe234Inspire, Empower, Rebuild.PURPOSEPromoting initiatives that value:Gospel; Sustainability; Good governance;Zimbabwean to Zimbabwean; Grassroots;Working together. MM Results• Empowering self-sufficiency (Body)• Restoring dignity (Soul)• Spreading the good news (Spirit)What We Do• Streamline to avoid duplication• Know who to connect• Placement of resources• Know how to connect• Informed database• Networking meetingsTHE SOLUTIONS Miracle Missions, networking at communitylevel, has achieved proven success. Byconnecting community programs, matchingskills and sharing opportunities, MiracleMissions create sustainable solutions for all ofthe programs they work with. These Programsinclude inter-alia:• Developing a culture of cleanliness andself-respect within the community by usinga life-skills approach.• Building capacity for self-sustainabilitythrough agricultural training programs.• Bringing awareness on cleanliness,respectability and taking ownership withregards to our environment and wastemanagement.• Literacy programs with simple and easy-to-use guidebooks specific to families inZimbabwe.• Coordinated mobilisation of food, clothingand medical care into isolated anddisadvantaged communities.• Cleaning up our city – getting everyoneacross the board to play their part and takeresponsibility which brings back betterhealth standards, pride and self-respect. In all applications, solutions must beSMART…S. (Sustainable)M. (Measurable)A. (Achievable)R. (Realistic)T. (Time-bound) Sustainable solutions exist for many ofthe social problems in Zimbabwe. Theyrequire leadership, smart thinking and theability to network and connect relevantorganisations with each other so that effortsare streamlined and unnecessary duplicationavoided. The SMART solution in Zimbabwe’scase is “Miracle Missions”.BUSINESS OVERVIEWRun by Zimbabweans and working forZimbabweans, Miracle Missions as it isknown today was re-energised in 2008. Sincethen it has experienced rapid growth thattoday sees it at the forefront of communityproject co-ordination as well as strategy andproject implementation.Focusing at community level, MiracleMissions has demonstrated a historyof success which has resulted in a vastand intricate network stretching acrosscommunity, business, church andGovernment. This network is crucial for thestrategic coordination and implementationof community projects across the countryand is a pillar on which to base communityempowerment through moral, spiritual andphysical rebuilding. As highlighted below,Miracle Missions is involved in the strategyand implementation of various projects inZimbabwe:Involvement in strategy andimplementation results in the bundlingof project activities with a range of otherprojects thereby ensuring maximumempowerment and nation building impact.StrategyBy hosting regular community meetingsMiracle Missions liaises with numerousfacets of the development sector. This liaisonis used to network, coordinate, connectand share information between differentcommunity groups, relief organisations andindustry sectors. Accordingly no project islooked at in isolation; wastage is minimised,best practices and sustainable processesare shared, and maximis ed nation buildingis the outcome. This highly effective networkmodel is used to ensure projects focus onempowerment, so that skills are developedwith proven best-practices to enableprojects to run both efficiently and effectivelytowards sustainability, thus reducing donordependency. ImplementationIn addition to providing oversight andstrategic coordination, Miracle Missions
Best of Zimbabwe 23510 Birchenough Road,Alexandra Park, HarareTel: +263 4 496 138Facebook – Miracle Missions Trustis involved in project implementation in anumber of areas connecting with variouspartners - currently as follows:• Prisons – Agricultural education andtraining. Provision of basic commoditieswith a view to developing a capacity forself-sustainability.• Orphans / Vulnerable Children – Food,shelter, health, education and skillstraining.• Vulnerable People’s Groups – Food,clothing, shelter, health and counselling.• Police - Capacity building.• Environment / Waste Management– Building awareness for care of theenvironment and helping communities tobecome pro-active and take responsibilityfor the areas in which they live and work.The networking model that Miracle Missionshas developed is key to the successfulimplementation of these projects. Its depthand reach of contacts and networks into arange of communities ensures the highestlevel of effectiveness from its programs. Theresult is maximum on-the-ground impact andincreased sustainability. The Miracle Missions TeamThe Miracle Missions Trust is run andadministered by four Trustees comprisingSheri Breytenbach, Mark Phillips, SharonHook, and Jacqueline Anderson. Alongside isan Advisory Board consisting of Mr K Reitz.Mrs B Pichanick, Mr D Edden, Mr K Clarkand Mr C Deall.ORPHANS AND VULNERABLE CHILDREN• Child Network Meetings – Harare andsatellite monthly network meetings,focussing on capacity building,regularisation and networking.• Foster Care Discussion Group –addressing policy issues surroundingfoster care, case worker load andprivatisation models, case worker trainingand competency monitoring/feedbackevaluation. It is hoped to coordinate andhost a foster care seminar in collaborationwith the Department of Social Services,with international experts from BostonChildren’s Hospital.• Teen Training Program – MM seeks tohost three training weeks, and launcha pilot training week in Matabeleland.(Concept paper and budgets available onrequest).• MM/FfF Schools project – training programfor 40 teachers and an estimated 1600students, in five major agricultural regionsin Zimbabwe. (Concept paper and budgetsavailable on request).• MM/Happy Readers Literacy Project –literacy project covering 40 children perindependent school. (Concept paper andbudgets available on request).• Run4TheWorld – MM will coordinate andhost this fundraising event in July.• Easter Egg Give Away Project.• Christmas Gift Giving project – 10,000Christmas Crackers made by thecommunity and 10,000 Wrapped Presentsgiven to disadvantaged children.• Christmas Party – MM will coordinateand host the orphans’ Christmas partyin December. 1500 Children expected toattend.• Product items distributed to variousdisadvantaged groups – i.e. blankets; food;medical items; baby items; etc.WASTE MANAGEMENT• Partnered with City of Harare to assist withAnti Littering & Illegal Dumping Campaign.• Networked with all EnvironmentStakeholders working together.• Organise Clean Up & implement workablesolutions.• Circulate Waste Management Material.• Engage with Businesses to contribute tosustainable economic development andEstablish Good Waste Management Policy.• Establish a workforce to partner with theCity of Harare (companies sponsoringunemployed orphan youth and trainingthem in the basic principles of Waste.Management - Reduce, Reuse, Recycle).• Education Awareness in Work Place andSchools.PRISONS• Partnered with Zimbabwe Prison Services.• Networking with stakeholders involved inprison work in all spheres.• Supply of basic commodities.• Training in life skills and agriculture.• Establish functional Rehabilitation Centre.Life&Hope4Kids
Best of Zimbabwe236Champions For Life“Champions For Life” is a program under the medical ministry (Celebration Health)that is part of Celebration Ministries International (CMI).Within the precepts of the vision of CMI‘Transforming Lives Reforming Nations’through ‘Building people Building dreams’,these young people are molded in the loveand care of Christ to be all they can bethrough their savior and are therefore calledChampions. This program reaches out tochildren, adolescents, and young adults(ages 8-21 years) living with HIV.These young people are receivingtreatment from government clinicsand charitable HIV aid initiatives. TheChampions programme began in 2005. Itconsists of interactive capacity buildingactivities such as camps, seminars,support groups, clinic visits and mentorshipprograms. The camps and seminarsare run by a multi-disciplinary team ofpastors, counsellors , doctors, nurses,health science students and youngpeople living with HIV. The camps have
Best of Zimbabwe 237a high leader/helper to Champion ratioto maximise input into the Championslives. Small group sessions also enableChampions to talk about their issuesopenly. To date “Champions For Life” hashosted outreaches in Uganda and all overZimbabwe.Many of these young people have notonly lost parents but lack confidence,vision, health and education. Moreover,they battle with several emotional issuessuch as rejection, anger, and despair. Theprograms enable these young people todevelop as leaders.“Through the programs we aim to createan atmosphere of love and acceptanceand Epworth - ministering to thousands oforphans and vulnerable children. In the heatof the midday sun and amidst clouds ofdust stirred up by the dancing Champions,Pastor Bonnie and her family led thousandsof children in praise and worship; singing,dancing, clapping and shouting in joyfulexuberance.”and teaching that builds the Champions -body, soul and spirit. The program aims toempower the Champions so they in turnempower their peers in the clinics,” says DrReid, the founder of the program.Recalling Pastor Bonnie’s impact on theChampions at their first camp he continues:“At the first camp, Pastor Bonnie, asonly she can, gave such hope and joy tothese young people living with HIV, whenshe taught them to raise their arms in praiseand worship to the Lord Jesus. It wassuch an honour this year, to have PastorsTom and Bonnie, as well as their children,hold open-air concerts in some of thepoorest suburbs of Harare - Hopley FarmCelebration Centre, 162 Swan Drive,Borrowdale , HararePostal Address: P.O. Box HG 88Highlands, HarareTel: +263 4 850 880/87Email: email@example.com
Best of Zimbabwe238Farm Solutions For AfricaBoth governments and entrepreneurial farmers are benefiting frompartnering with us in the rollout of aeroponic farming in their community.We produce aeroponic feedlot productionsystems for cattle sheep, pigs andother, to ensure the highest quality meatat the fraction of the cost and waterrequirements compared with conventionalfarming methods.Conventional farming methods feed cattlewith pellets in a feedlot system or let themgraze in the open field.Aeroponics is the science of growingplants in an air/mist environment instead ofusing soil. It has proven to be more efficientboth financially and environmentally.Aeroponic growing systems provide clean,efficient, and rapid food production withoutcontamination from soil, pesticides, andresidue.Since the growing environment is cleanand sterile, it greatly reduces the chancesof spreading plant disease and infectioncommonly found in soil and other growingmedia.Aeroponic fodder is essentially, thegermination of seed which then sprouts intoa high quality, highly nutritious, disease-freeanimal food. This process takes place in an
Best of Zimbabwe 239intensive aeroponic growing unit where onlywater and nutrients are used to produce agrass-root combination that is lush and highin nutrients.Advantages for the farmer, the economyand the environment:1. Reduced Water UsageIt takes between one to two litres of water toproduce one kilo of fodder - compared to 80to 90 litres of water to grow one kilo of greengrass.2. Marginal Land UseFodder grown in a 9m x 9m growing roomcan feed 220 cattle which can be heldon 0.44HA. Depending on the naturalenvironment, in the conventional way cattleneed between 440HA and 1320HA.3. Constant Food SupplyA consistent supply of quality fodder isguaranteed 365 days of the year irrespectiveof rain, drought, sunshine or snow. Everyday, fresh organic food is producedregardless of the seasonal conditions. Soeven in severe drought conditions farmersare now able to produce fresh daily fodderfor cattle, sheep, pigs and other animals.4. Reduced Growth TimeThe growing time of aeroponic FOOD takesas little as six days from seed germination tofodder ready for harvest. To grow the sameamount of fodder in a paddock situation,would take up to 12 weeks.5. Minimal Labour, Transport and FuelCosts.This process of growing cattle fodderrequires minimal man-hours per day.Depending on the size of the growing roomin use, as little as one hour per day is neededto maintain and produce aeroponic fodder.The fodder is produced next to the feedloteliminating the cost of any transport and fuel.The production of aeroponic fodder isextremely cost-effective and financiallyviable. With 2012 prices, the feeding costsof fodder, hay and supplements per head ofcattle is minimal a third of the price of pelletfood.6. High Nutritional ValueAeroponic fodder is a highly effective,particularly nutritious food, which producesmaximum protein and is very rich in vitaminssuch as B-carotene, trace elements, andenzymes. It is 90 – 95 percent digestible,unlike un-sprouted grains which are at best30 percent digestible. Using aeroponicfodder, a weight gain of up to 2.5kgs per dayper head of cattle can be reached, comparedto 1.2kg per day per beast in the open field.7. Completely Natural (Organic)The fodder is completely natural andproduced without the use of any hormones,synthetic growth stimulant or chemicalfertilizers producing the finest A-Grade meat.Farm Solutions is a specialist aeroponicagribusiness technology company whichmanufacture the largest and most costeffective aeroponic growing rooms for theAfrican market. The Botswana Centre forDevelopment and Growth has partnered withFarm Solutions in the roll out of sustainableAgri-Food solutions for Africa.Globally, turnkey aeroponic solutionsare being set up for governments andagribusinesses, educating farmers in theoperation to maximise production andprofitability.This unlike conventional farming methodswhich leave most farmers broke.Both governments and entrepreneurialfarmers are benefiting from partneringwith us in the roll out of aeroponic farmingsolutions for their community.Centre for Development and Growthwww.BuildingAfrica.info
Best of Zimbabwe240Chapter 16Setting Up In Zimbabwe
Best of Zimbabwe242Zimbabwe Investment Authority (ZIA)Your investment, our passion… Invest in Zimbabwe.• Facilitate and process investmentapplications for approval;• To identify sectors of the economy withpotential for investment for the purpose ofattracting domestic and foreign investors;• To promote the decentralisation ofinvestment activities in accordancewith the development policy of thegovernment;• To promote and coordinate investmentactivities in enterprises or sectors ofthe economy which are of strategicimportance to national development.Investment OpportunitiesAgriculture• Production for export in horticulture –specifically citrus, vegetables and flowers.• Contract farming and processing ofagricultural produce.Manufacturing• Toll manufacturing.• Fertiliser production, Industrialand intermediate capital goodsmanufacturing.The Zimbabwe Investment Authority (ZIA)is the country’s investment promotionbody set up to promote and facilitateboth foreign direct investment and localinvestment. ZIA is an institution born outof the merger of the Export ProcessingZones Authority (EPZA) and the ZimbabweInvestment Centre (ZIC). This was doneto create a one-stop-investment-shopfor quicker and easier facilitation ofinvestment.Our VisionTo be the most preferred and competitiveInvestment Agency in the world.Our MissionTo contribute to sustainable economicdevelopment and growth through thetimeous promotion and facilitation of valueadded investment.Functions• To plan and implement promotionstrategies for the purpose ofencouraging investment by domesticand foreign investors;
Best of Zimbabwe 243Mining• Resuscitation of existing minesespecially gold and other base metals,prospecting, exploration and exploitationof various minerals and value addition.Energy• Methane gas drilling, retail of coalproducts and rehabilitation andexpansion of electricity generatinginfrastructure.Telecommunication• Provision of mobile communicationservices through joint ventures.• Expansion of telecommunicationnetwork and supply of digitalisationequipment.Transport and Logistics• Recapitalisation of Air Zimbabwe, freightforwarding, clearing and refurbishmentand construction of railways.Infrastructure• The Beitbridge ZIA Industrial parkdevelopment.• Dualisation of major roads, wastemanagement works and water treatmentplants.ICT and Knowledge Based Industry• Software development, hardwareassembly, business process outsourcing,multimedia development and ruralcommunications.Tourism• Development of Casinos and ConventionCentres.• Development of exhibition centres.• Eco-tourism (planting of botanicalgardens).• Tour/Safari operations, car hire andinvestment in Tourism DevelopmentZones.Services and Distribution• Medical, Dental, Education, FinancialAdvisory, Consultancy and LegalServices Provision.Procedures for Investing in ZimbabweCompany RegistrationAll companies in Zimbabwe have to beregistered by the Registrar of Companiesunder the Companies Act or the PrivateBusiness Corporation Act. Upon successfulregistration, the company obtains aCertificate of Incorporation. Only the localsare allowed to operate under the PrivateBusiness Corporation Act as privatebusinesses such as sole trader.Investment Project Approval andRegistrationAll new foreign investment into Zimbabwerequires an Investment License issued bythe Zimbabwe Investment Authority uponsuccessful approval of a project proposalsubmitted to the Authority. A completedapplication form (ZIA1) acts as the project
Best of Zimbabwe244proposal. The application forms areavailable and can be collected from theZIA offices or downloaded from the ZIAwebsite www.zia.co.zwExchange Control RegulationsForeign Capital InflowsForeign investors and visitors may bringan unlimited amount of foreign currencyinto the country. Foreign investors maybring equity into the country in the formof cash or machinery and equipment.Foreign investors are not permitted tocapitalise, as part of equity, raw materials,technical and licensing fees, and otherservices.Repatriation of InvestmentThe Zimbabwean Government guaranteesthe repatriation of 100% of the originalcapital investment in the case ofdisinvestment:• Up to 100% of dividends from netafter tax profit may also be remitted.• Investors who become permanentresidents may not remit their dividendswithout prior approval of the ExchangeControl Authorities.Foreign Currency Accounts (FCAs)Since the Zimbabwean dollar is not inuse at the present time, it is essentialthat an FCA is used. Corporate andindividual FCAs may be opened with localcommercial banks. Export proceeds areeligible for credit to a corporate FCA.Borrowing• Local: no restrictions on localborrowing for working capital.• Foreign: Offshore loans of up toUS$5-million can be obtained withoutprior Treasury and Exchange Controlapproval.• Financing of capital projects can onlybe undertaken using funds injectedfrom outside of Zimbabwe, or byutilising retained earnings.One-Stop-ShopThe One-Stop-Shop Investment centre(OSS) is a means to facilitate investment,streamline and simplify business set-upprocesses, such as: company registration;granting of immigration permits; taxationand customs clearance issues; access tofactory space; access to utilities such aswater, electricity and telecommunicationfacilities; and any other requirements ofinvestors - so as to cut on the time andcosts associated with doing business.The OSS therefore entails bringingtogether relevant government agenciesthat deal with investors, into one locationunder one roof, to provide for coordinated,streamlined, prompt, efficient, expeditiousand transparent services to investors. Theaim is to simplify and shorten proceduresfor issuance of business approvals,permits and authorisations - therebyremoving bottlenecks faced by investorsin establishing and running businesses.From January 2011 investors cannow access the services of variousGovernment Departments under oneroof at the One-Stop-Shop InvestmentCentre, located at Investment House,109 Rotten Row, Harare. The OSS hasbeen established for the convenienceof investors. The ZIA has thereforebeen transformed into a gateway for allinvestor requirements. The secondedofficers shall be vested with full powers
Best of Zimbabwe 245Zimbabwe Investment AuthorityInvestment House, 109 Rotten RowP.O. Box 5950, Harare, ZimbabweTel: +263 4 757931-6759911-5 / 780140-5Fax: +263 4 773843Email: firstname.lastname@example.orgBulawayo BranchFidelity Life CentreFife Street & 10th Avenue,P.O. Box 399, Ascot, BulawayoTel: +263 9 65335 / 6531965347 / 65342-3Fax: +263 9 65345,Email: email@example.comWebsite: www.zia.co.zwand mandate to makedecisions. All theseseconded officials havethe common goal offacilitating investors’applications andproviding efficient andtimely services.Business CentreA business centre willbe established on sitewhere services such asinternet and a library willbe provided. Everythingin the OSS aims tofacilitate the issuance ofinvestor licenses, permits,approvals, and certificatesetc. within five workingdays.
Best of Zimbabwe246Important Organisations in Zimbabweof the nation through setting and monitoringstandards, market research, productdevelopment and investment, and marketingactivities.www.zimbabwetourism.netThe Scientific and Industrial andDevelopment Centre (SIRDC)SIRDC was established by the Governmentof Zimbabwe in February 1993 under theprovision of the Research Act of 1986 tocarry out strategic research and developmentfor the benefit of manufacturing, service,agricultural and mining sectors of Zimbabwe,as well as to commercialise research anddevelopment outputs for the benefit of theeconomy at large.www.sirdc.ac.zwZESA Holdings (Pvt) LtdZESA is a government-owned power utilitycompany which generates, transmits anddistributes over 95% of the electrical energyused in the country. It has four subsidiarycompanies which are listed. ZESA iscommitted to be the first choice provider ofelectricity and energy services at competitiveprices.www.zesa.co.zwMinerals Marketing Corporation ofZimbabwe (MMCZ)MMCZ was established under the MMCZAct of June 1982 and began operationsin March 1983, as the exclusive agent forthe selling and marketing of all mineralsproduced in Zimbabwe, except gold andsilver. The Minerals Marketing Corporationof Zimbabwe is a wholly-owned governmentparastatal which falls under the ambit of theMinistry of Mines and Mining Development.www.mmcz.co.zwZimbabwe International Trade Fair (ZITF)ZITF establishes, holds, promotes, manages,controls or supports, assists or participatesin fairs, shows and exhibitions of everydescription which are aimed at promotingor stimulating interest in Manufacturing,Industry and Commerce. It also provides avariety of services to participants and otherinterested parties in its exhibitions andevents.zitf.netThe Infrastructure Development Bank ofZimbabwe (IDBZ)The IDBZ is a statutory body establishedthrough an Act of Parliament, theInfrastructure Development Bank ofZimbabwe Act, and came into being on 1August 2005 following the amendment ofZimbabwe Investment AuthorityThe Zimbabwe Investment Authority (ZIA)is the country’s investment promotion bodyset up to promote and facilitate both foreigndirect investment and domestic investment.ZIA aims to contribute to sustainableeconomic development and growth throughthe timeous promotion and facilitation ofvalue-added investments.www.zia.co.zwThe Zimbabwe Tourism Authority (ZTA)ZTA is a corporate body that was establishedby the Tourism Act, responsible for: tourismpromotion; planning and development;research; and the enforcement of standardsand services. The Authority’s raison d’êtreis to manage and market Zimbabwe asa tourist destination. ZTA’s mandate is topromote the sustainable growth of tourism inZimbabwe for social and economic benefit
Best of Zimbabwe 247the Zimbabwe Development Bank Act. Theamended ZDB Act broadened the originalmandate to focus on long-term infrastructurefinance and development. The Bank hasa broad-based shareholding including theGovernment of Zimbabwe, local institutionalinvestors and foreign development firstname.lastname@example.orgThe Industrial Development Corporationof Zimbabwe (IDC)The IDC is the nation’s investment vehiclemandated to facilitate industrialisationand economic development throughinvesting in viable projects based onsound business principles. IDC is a shiningexample of government’s participation inequity investment through public-privatesector partnerships with local, regional andinternational partners across the world.It now has more than 45 subsidiary andassociate companies in the fertilizer andchemicals, clothing and textiles, mineralprocessing, motor and transport, light andheavy engineering, packaging, and agro-processing, among others.www.idc.co.zwPig Industry BodyPig Industry Body is a parastatal underthe Ministry of Agriculture, Mechanisationand Irrigation Development. It is mandatedto develop the small-stock sectorin Zimbabwe. The organisation wasfounded in 1937 and has been involvedin research, training, extension and piggenetic improvement. The parastatal hasbeen categorised for commercialisationby the government. In pursuit of thecommercialisation goal, the organisationis involved in value-addition of pork at itsfarm in Mashonaland East province.www.moa.gov.zwOfficial Veterinary Services in ZimbabweThe Division of Veterinary Services isresponsible for preventing the entry,spread and establishment of animaldiseases and pests of major economicand zoonotic importance in any part ofthe country. It is thus responsible for acontinuous service in animal diseasesurveillance, including prevention, control,emergency preparedness and animalwelfare.Veterinary services therefore aim tocreate an environment conducive forstockowners and farmers to conduct theirbusiness under relative disease and stressfreedom. They also provide those wishingto trade in animals and animal productwith assurance about animal health, whilecontributing to food and nutritional securityand human health.www.moa.gov.zwCottcoCottco operates as a purely cottonprocuring, processing and marketingcompany. It has a total of 36 transit depotsin Zimbabwe’s main cotton growingareas. Its nine ginneries have a combinedcapacity of 265,000 tonnes of seed cotton.www.thecottoncompany.comThe Grain Marketing Board (GMB)GMB was established in 1931 as the MaizeControl Board and renamed the GrainMarketing Board in 1951 when other cropswere added to its mandate. GMB is a whollystate-owned organisation with a depotnetwork of 84 bulk (silo) and bag depots.The total grain storage capacity of all GMBdepots is more than 4.5 million tonnes.GMB is also involved in commercial value-addition business ventures and has adopteda growth-strategy through separation ofcommercial and social business.Strategic partners are being sought toestablish joint ventures in maize milling,wheat flour production, logistics, stockfeeds manufacturing and contract farmingbusinesses.www.gmbdura.co.zw
Best of Zimbabwe248Securities Commission of Zimbabwe (SECZ)The Securities Commission of Zimbabwe (SECZ) is an independent regulator ofthe capital markets in Zimbabwe. It was established in terms of Section 3 of theSecurities Act [Chapter 24:25] that was promulgated in 2004.SECZ became operational on 1 September2008. The Minister of Finance appointedfive Commissioners - the maximum numberstipulated for the SECZ, in terms of Section5 of the Act. The Commissioners led by theChairman are responsible for setting theoverall policy while day-to-day decisionsand implementation of the objectives is theresponsibility of the Secretariat.The aim of SECZ is to create and maintain asafe and sound investment environment in thesecurities and capital markets in Zimbabwe.The key objectives of the commission are:• Providing high levels of investor protection;• Reducing systemic risk in the capitalmarkets;• Promoting market integrity and investorconfidence;• Preventing market manipulation, fraud andfinancial crime;• Ensuring transparency in capital andsecurities markets;• Promoting investor education.In line with its mandate derived from the Act,the Securities Commission is responsible for:• Regulating trading and dealing insecurities;• Registering, supervising and regulatingsecurities exchanges;• Licencing, supervising and regulatinglicenced persons;• Encouraging the development of free, fairand orderly capital and securities marketsin Zimbabwe;• Advising the Government of Zimbabwe onall matters relating to securities and capitalmarkets.Capital markets in ZimbabweThe capital markets in Zimbabwe aredominated by the Zimbabwe Stock exchangewhich was established in 1974. The historyof the exchange dates back to 1896 whenthe first exchange was established with thearrival of the pioneer column. Securitiestraded on the market include equities (shares),preference shares, bonds, depository receiptsand warrants. Indices on the markets aredivided into industrial index and mining index.The 76 companies listed on the Zimbabwestock exchange span various sectors of theeconomy.The Zimbabwe Stock Exchange still conductstrading on a manual basis (open outcrysystem) and proof of ownership is still paper
Best of Zimbabwe 249share certificates with settlement taking placeon a T+7 basis.There are 21 licenced stock broking firmswho trade on the exchange floor. Settlementof stock exchange deals is done in the backoffices of stock broking firms with transfersecretaries maintaining the register of variouscompanies whose stocks are listed on thebourse. There are four dominant transfersecretaries whose registers are electronic.These registers will be consolidated oncethe Central Securities Depository is set up.Settlement is also supported by custodianswho settle deals on behalf of their various localand international clients.The capital markets are open to both local andinternational investors subject to guidancegiven by each exchange.Currently the securities industry is made up of:• The Zimbabwe Stock Exchange (ZSE);• Stock broking firms - 21;• Transfer secretaries - seven;• Asset Management companies - 16; and• Several custodial services companies andinvestment advisors who are yet to belicenced by the Securities Commission.SECZ regulates capital market players thatinclude: Securities Exchanges (includingthe Zimbabwe Stock Exchange); SecuritiesDealers (Stock brokers); Securities TransferSecretaries; Securities Custodians; InvestmentAdvisors and Managers; Securities Trustees;and Central Securities Depositories.Legislative FrameworkIn discharging its functions, SECZ operates interms of the following pieces of legislation:• The Securities Act (Chapter 24:25);• Securities Rules and Regulations e.g. TheSecurities (Registration, Licencing andCorporate Governance) Rules, S.I.100/2010;• Asset Management Act (Chapter 24:26);• Collective Investment Schemes Act(Chapter 24:19);• Companies Act (Chapter 24:03);• The Bank Use Promotion and Suppressionof Money Laundering Act (Chapter 24:24);• Various other legislation in the Bankingsector that overlap into the securitiesindustry.Some Developments to dateSECZ sets Rules and Regulations forSecurities MarketsThe SECZ announced the publication ofthe Securities (Registration, Licencing andCorporate Governance) rules, SI 100/2010in the government Gazette of 4 June, 2010.The setting of rules was in fulfilment of theSECZ objectives outlined in the Securities Act.Section 118 of the Securities Act (Chapter24:25) empowers SECZ to make rules whichenable the Commission to do the following:• Regulate trading and dealing in securities;• License, supervise and regulate licencedplayers so as to ensure that high standardsof professionalism and integrity aremaintained, in fulfilment of Section 38 ofthe Securities Act;• Prescribe qualifications for licencedplayers;• Register, supervise and regulate securitiesexchanges;• Prescribe the qualifications of boardmembers and board composition ofSecurities exchanges;• Mandate licenced persons to acquire trustaccounts;• Give guidelines on a corporate governanceframework to be adhered to by registeredsecurities exchanges and licencedpersons;• Prescribe fees and levies to be paid bylicenced persons.Risk Oversight FrameworkThe Securities Commission has put inplace a centralised and harmonised risksurveillance and monitoring framework inorder to reduce systemic risk and bringstability to the securities markets.The Framework is premised on centralisedrisk data collection and is the basis forits risk-based supervision of the variousplayers in the securities markets. Whilst theprerogative for day-to-day risk management(i.e. identification, assessment, mitigation,monitoring and reporting), lies with therespective players in the securities markets,the Commission plays a critical oversightrole in order to guard against the systemiceffect and guiding market players ineffectively managing their individual riskprofiles.Owing to the integrated nature of thewhole financial system, the Commissionharmonises the risk management practiceswith other financial sub-systems and alsoregional and international practices.The key focus of this framework is onthe following risks which have a potentialcontagion effect:• Operational risk• Compliance risk• Market risk• Liquidity risk• Settlement riskFinancial Services InstituteThe Securities Commission is working onsetting up a Financial Services Institute whichwill act as a setter in terms of minimumqualifications that will be required in orderfor an individual to participate in Zimbabwe’sfinancial markets as a broker, complianceofficer, back office manager, custody officer,transfer secretary, investment analyst orcorporate finance analyst, amongst otherprofessions. The institute will undertake short-term programmes and workshops to exposemarket participants to current developmentsin the international financial markets and theregulatory environment.www.seczim.co.zw
Best of Zimbabwe250NortonNorton is a small town located 40 kilometres south west of Zimbabwe’scapital city Harare. The last census put the population at 55,000 people.However due to the rapid rural to urban migration, especially in the lastten years, the population is now estimated at well over 100,000.irrespective of their social status, andTransparency.Corporate Structure (Council and itsCommittees)Norton Town Council was established inMay 1994 through proclamation no. 2 of1994 published in Statutory Instrument 75 of1994. Before that proclamation, Norton waspart of Norton Selous Rural Council. NortonTown Council has thirteen ward Councillors;each Councillor representing one ward.Councillors are elected in their respectivewards. The term of office of Councillors isfive years after which elections are held.Land and InfrastructureThe town’s boundaries were extended inMay 2002 to incorporate certain farmssituated next to the town. Another 550hectares of farmland was allocated to thetown by central Government. We expectcentral government to extend Councilboundaries in the near future, (within the nexttwo years). Norton is serviced by the mainrailway line from Harare to Bulawayo. Thereis a railway service siding with a line thatfeeds directly into the industrial area passingthrough key industrial sites. Some of theNorton has two dams in the town, makingfisheries the main source of employment inthe informal sector. Recently gold depositshave been discovered but mining is still at avery low scale. The town is well served by anexcellent state maintained Harare-Bulawayohighway.Corporate VisionTo become and remain the Jewel City ofZimbabwe.Mission StatementNorton Town Council is committed toproviding sustainable development andhigh-quality services, at economic costs, inpartnership with all stakeholders.MottoPro Bono Public, For the Good of the publicTinomirirazvinonakiraruzhinji, SimelelaintandokazuluCorporate ValueAs a Council which exists for the good ofthe public/people, we uphold the followingvalues as our guiding principles:-Accountability, Commitment, Competence,Fairness, Integrity, Respect for individuals
Best of Zimbabwe 251land available for development includes lightindustrial stands measuring six hectares inextent, as well as undeveloped flat sites fordeveloping high-rise flats.The Road Network consists of a dualcarriage that links Harare and Norton toBulawayo - Zimbabwe’s second largestcity. The internal road network is tarred andmaintained by the Council. Hospitality and TourismNorton, the undiscovered gem ofZimbabwe’s tourism heritage, avails thebeauty of a sprouting town beautifullysurrounded by two great lakes bringingabout the unique marriage between natureand modernisation for your pleasure. Thetown is situated 40km west of Harare onBulawayo road and strategically located forall to pass through. The once sleeping townof Norton is awakening to new dimensionsof development to capture the splendourassociated with its environs.Zimbabwe Parks and WildlifeManagement Authority in Nortonrepresents the twin lakes, Lake Chivero andDarwendale dam. The Park’s departmentsaround the lake environment create a wildoasis in the heart of the bushes surroundingit; providing boating, birdwatching, fishing,self-contained lodges, Kuimba Shiri BirdPark, Hunyani Hills, Pakare Paye ArtsCentre, as well as Norton Country Club forgolfers.Visitors can enjoy waterfront chalets ora camp site, whilst fishing for Carp, Breamand Bass to name a few. Kuimba Shirihas hosted two Tri Nations Bank Anglingcompetitions in 2006 and 2009. In 2009,five international records were broken inthree days of fishing. Guests can enjoygame viewing by boating and a tastyTel: +263 (0) 622 2268Email: email@example.com at the Admiral’s Cabin Restaurantwhile enjoying the spectacular view ofthe vast Lake. Sunday afternoons can bespent relaxing under the Msasa trees, orlistening to live music. It is an ideal familyvenue - run by a family, for families.Admiral’s Cabin and Kuimba ShiriBird Park are situated on the shores ofLake Chivero, in a National Park boastingover 460 species of indigenous birdsin the wild. The park is only 28kmson the Bulawayo road from Harareand conveniently situated en route toBulawayo or Kariba.Kuimba Shiri Bird Park is the only birdpark in Zimbabwe and was establishedover 20 years ago. It is home to orphaned,injured and abandoned birds. The birdpark was founded by owner and falconerGary Stafford, whilst he was trainingeagles for a number of BBC Wildlifedocumentaries including “Eagles “ and“The Life of Birds”. It boasts the first free-flying bird display in Africa with birds ofprey, who are flown daily at 16:00.
Best of Zimbabwe252BEST OF THE WORLDWelcome to the world’s premier platform for showcasing and networking governments, leading companies and entrepreneursin business, tourism and lifestyle. Through our Best of publishing series and GVPedia.com we showcase an ever expandingAtlas of Success and Sustainability across multiple continents and industries.Brand ImageBranding a Nation, a City and its PeopleGVP brands and builds the image of the world’s most excitingeconomic regions to affect a change in the perception of a nation,a city and its people by the rest of the world. This then promotesthe region in terms of its investment opportunities, key industries,innovations, people, culture, tourism potential and internationalobjectives.Product - The BooksCelebrate your successThe ‘Best of…’ publishing series produces annual maxi format bookpublications in over 40 territories, from Bangalore to Belgium. Thesedetail success stories of people and companies making positiveinroads into the commercial fibre of both mature andemerging markets.The books showcase entrepreneurial spirit; establishing powerfulglobal networks and the creation of individual brand awareness bybridging cultures. The result is the ultimate interactive corporate giftand P.R. marketing tool for governments, companies, hotels andbusiness people providing leading products and services for theirregion.Growth and OpportunityExchanging knowledge, skills and economies of scale in mediaWith regional head offices in 5 continents, the organisation iscurrently involved in more than 40 territories where the ‘Best of’series is published. GVP has a 5-year growth plan to developa further 150 economic territories organically, through eachcontinent’s regional head office, and through partnerships withmultiple World Trade Centers as well as companies and individualsthat have the expertise to showcase their city, state or country.More than 1000 000 unique readers from 165 countries“An encyclopedia of success stories from the world’s mostinteresting places, people and organizations.”The www.GVPedia.com site was launched in 2008 so thesuccess stories from the Best of the World print publicationscould all feature on an online platform. We have more than20 000 pages live and growing fast. In July 2009 welaunched an online directory engine and an eBook library tocomplement our website which has opened up the scopefor new publishing partnerships beyond the ‘Best of Series’with new exciting books and magazines that focus ongovernment, business and travel from around the world.REGIONAL HEAD OFFICESBangalore • Brussels • Cairo • Copenhagen • Dubai • GaboroneAll books now available fordownload on your iPad withthe new VIPedia app.
Best of Zimbabwe 253GVPedia.comGlobal Village EncyclopediaJohannesburg • London • Santiago • Singapore • Sydney • Washington DC
Best of Zimbabwe254AfrAsia Kingdom Zimbabwe Limited (AKZL) 152 Africa Albida Tourism 76, 84 African Mining and Exploration (AMEX) 224 African Sun Limited 66 Beta Holdings 214 Big Wave Automation Systems 218 Botton Armature Winding 212 CBZ Holdings Limited (CBZH) 148 Celebration Community Centre 193 Celebration Health 140 Celebration Health - Champions For Life 236 Celebration International School 132 Celebration Ministries International (CMI) 34, 138, IBC Centre for Development and Growth (CDG) 238 City Link 64 CMEDIA 192 Connections Casual Dining 89 Croco Motors 196, OBC Croco Motors Eastlea Panel Beaters 206 Croco Motors Logistics Centre 207 Diplomat Africa Magazine 188 Doves Funeral Services 156 Duly Motors 204, OBC Duly Trucks 205 Econet Wireless IFC; 164 eLearning Solutions 126 Empretec Zimbabwe 230 Ethiopian Airlines 44, 60 Freight World 208 Freshly Ground Coffee Bar 90 Global Village Partnerships - GVPedia 4, 252 Harare Institute of Technology (HIT) 130 Harare International Festival of the Arts (HIFA) 102 Joina City Shopping Mall 114 Kaltrade (Private) Limited 216 Leopard Rock Hotel 78 Manhattan Interiors 120 MBCA Bank Limited 154 Meikles Hotel 80 Mekka Cocktail Lounge and Sushi Bar 86 Metallon Gold Zimbabwe (Pvt) Ltd 226 Ministry of Tourism & Hospitality Industry 2, 46 Miracle Missions 234 My Own Boss 232 National University of Science and Technology (NUST) 128 Norton Town Council 250 OK Zimbabwe Limited 108 Pennywise Liquor Centre 94 Pick n Pay Supermarkets 113 Postal and Telecommunications Regulatory 162Authority of Zimbabwe (POTRAZ) Premier Auto 118 Proudly African 4 Sam Levy’s Village 106 Securities Commission of Zimbabwe (SECZ) 248 Stanbic Bank 142 Star FM 182 Stomdrift Consultancy 134 Tandoor Restaurant 88 Tel·One 180 The Book Café 92 The Culture Fund of Zimbabwe Trust 96 The Zimbabwe International Trade Fair Company (ZITF) 190Tiles for Africa 122 TM Supermarket 112TriplePlay Communications 178Unki Platinum Mine - Anglo American 222Zimbabwe Investment Authority (ZIA) 242Zimbabwe Newspapers (1980) Limited 186Zimbabwe Parks and Wildlife Management Authority 50Participators