Improving Innovation Processes at Nokia Salo

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This presentation was part of a joint Nokia-Aalto workshop in order to improve the idea management and innovation processes at Nokia Salo

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  • , rejection and prioritization of “big deals”, organizing and running idea assessment meetings, report to (Salo) CIO, expedition to specific departments and follow up/support as necessary, get specialists on-board for immediate meeting
  • , rejection and prioritization of “big deals”, organizing and running idea assessment meetings, report to (Salo) CIO, expedition to specific departments and follow up/support as necessary, get specialists on-board for immediate meeting
  • Improving Innovation Processes at Nokia Salo

    1. 1. 30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />1<br />CEMS Block Seminar<br />Innovate@Salo<br />Group 1<br />Jenna Hakkarainen, Sven Ahrens<br />Thomas Henry, Jan Kešelak<br />
    2. 2. Nokia’s innovation process has poor stats<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />2<br />1<br />“Idea Innovation” today<br /><ul><li>No transparency
    3. 3. Low ideator involvement/“Black box”
    4. 4. Low implementation ratio (1%)
    5. 5. Slow process (up to 3 years)
    6. 6. Partial specialists
    7. 7. Lack of motivation</li></li></ul><li>Nokia is not alone: innovation barriers across industries<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />3<br />1<br />Source: Boston Consulting Group<br />
    8. 8. Innovation will be process improved along several KPIs<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />4<br />1<br />+<br />Target KPIs for the new innovation process<br /><ul><li>Provide 100% process transparency
    9. 9. Offer 100% ideator involvement
    10. 10. Increase implementation ratio to 10%
    11. 11. Speed up “T2D” to 1 week for critical and 1 month for non-critical ideas
    12. 12. Guarantee 100% impartial assessment
    13. 13. Increase motivation along several dimensions</li></li></ul><li>Top management support and changes in working environment drive idea creation<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />5<br />2<br />Nokia wants more innovation in Salo? Then there should be a company-wide spiritthat encourages every single employee to drive every single of his/her ideasforward.<br />15% off-time<br />1<br />Recognition<br />2<br /><ul><li>Use time to work on ideas with colleagues
    14. 14. “Idea corners”/garage
    15. 15. Annual awards for teams/individuals with more than €1m in 3 years (cost/add. revenue)
    16. 16. E.g. trip to research labs</li></ul>No immediate monetary incentives<br />
    17. 17. We propose a streamlined idea suggestion process<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />6<br />2<br />Idea(tor)<br />Automated screening<br />Standardized input tool<br />Manage valves<br /><ul><li>Urgency
    18. 18. Process related
    19. 19. Product related
    20. 20. Unrelated
    21. 21. Cost/Value</li></ul>Category Green<br />Category Yellow<br />Category Red<br />
    22. 22. We propose a streamlined idea suggestion process<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />7<br />2<br />Idea(tor)<br />Automated screening<br />Category Green<br />Human screening<br />1-2 FTE<br />Immediate handling of idea<br />1 FTE<br />Yes<br />No<br />Yes<br />No<br />Budget and HR allocation, inclusion of ideator<br />Case-by-case sorting<br />Category Red<br />Category Yellow<br />Action within 24 hours<br />Action within 1 month<br />Yes<br />No<br />Yes<br />No<br />Budget and HR allocation, inclusion of ideator<br />Budget and HR allocation, inclusion of ideator<br />
    23. 23. Bias is prevented through a cross-functional assessment board <br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />8<br />2<br />Continuous improvement specialists<br />1<br />Marketing/Sales<br />2<br />Area specialists<br />3<br />Ideator<br />0<br />Non-involved assessors<br />4<br />Open innovators (externals)<br />5<br />Plant management<br />6<br />Case-by-case sorting<br />Category Red<br />Category Yellow<br />Action within 24 hours<br />Action within 1 month<br />Yes<br />No<br />Yes<br />No<br />Budget and HR allocation, inclusion of ideator<br />Budget and HR allocation, inclusion of ideator<br />
    24. 24. Innovation process will improve along several KPIs<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />9<br />S<br />+<br />Target KPIs for the new innovation process<br /><ul><li>Provide 100% process transparency
    25. 25. Offer 100% ideator involvement
    26. 26. Increase implementation ratio to 10%
    27. 27. Speed up “T2D” to 1 week for critical and 1 month for non-critical ideas
    28. 28. Guarantee 100% impartial assessment
    29. 29. Increase motivation along several dimensions</li></ul><br />

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