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Is the grass greener for wiki users? (Javazone 2010 / XP2010)
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Is the grass greener for wiki users? (Javazone 2010 / XP2010)

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This talk on structured wiki use was held at the XP2010 conference in Trondheim, Norway on June 3rd, 2010, and again at JavaZone in Oslo, Norway on September 9th, 2010. A video of the talk at Javazone …

This talk on structured wiki use was held at the XP2010 conference in Trondheim, Norway on June 3rd, 2010, and again at JavaZone in Oslo, Norway on September 9th, 2010. A video of the talk at Javazone is available here (2nd talk, beginning at 11:20 minutes): https://vimeo.com/album/1685213/video/28614891

This was the abstract for the talks:
"The city administration of Oslo, Norway, has recently introduced the Atlassian Confluence enterprise wiki to be a collaborative multi-tool for addressing several of their challenges with internal project management and organizing information. In light of this effort this talk will consider some of the benefits of taking a structured approach when adopting such grass-roots knowledge management tools, and how Confluence in particular is well suited to this type of tasks due to its powerful plugin-framework."

Published in: Technology, Sports

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  • 1. Is the grass greener for wiki users? On using wiki technology as a collaborative multi-tool in project management XP2010 conference, June 3rd 2010 Svein-Magnus Sørensen Business Analyst Twitter: @SveinMagnus http://slideshare.net/sveinmagnus Page 1 Is the grass greener for wiki users? 03.06.2010
  • 2. Wiki use: A difficult balancing act Regulated knowledge- management Grass roots knowledge- management 2 Is the grass greener for wiki users? 03.06.2010
  • 3. 3 advantages of wiki usage 1. Flexibility • Plugins can support many different activities • Change is easily implementable, by anyone http://www.flickr.com/photos/nephiel/2089874718/ Page 3 Is the grass greener for wiki users? 03.06.2010
  • 4. 2. Wide participation • Everyone can contribute their own way • Contributing foster a feeling of ownership http://www.flickr.com/photos/mrtopf/1541527579/ Page 4 Is the grass greener for wiki users? 03.06.2010
  • 5. 3. Collective quality control • Fewer bottlenecks for corrections • Ownership causes responsibility for quality http://www.flickr.com/photos/woodsm/3144023101/ Page 5 Is the grass greener for wiki users? 03.06.2010
  • 6. Case study: The City of Oslo implements wiki-technology for critical project management tasks 6 Is the grass greener for wiki users? 03.06.2010
  • 7. First: Wiki use at the city administration 7 Is the grass greener for wiki users? 03.06.2010
  • 8. Next: Using wiki spaces for projects … 8 Is the grass greener for wiki users? 03.06.2010
  • 9. … but getting negative reactions. ”Når de gjelder prosjektadministrasjon og aktiv dokumenthåndtering, er vi som prosjekt skeptiske til verktøyenes egnethet. Verktøyene ser ikke ut til å være laget for prosjektbasert dokumentadministrasjon, som for eksempel mulighet til å se hvem som jobber med et dokument og mer avansert versjonshåndtering med historikk. Dette oppfatter vi som en risiko i et prosjektet med mange deltaker som til tider vil jobbe i samme dokument, og med et påfølgende stort behov for fleksibilitet i dokumentasjonshåndteringen.” 9 Is the grass greener for wiki users? 03.06.2010
  • 10. Redoing wiki-based project management 10 Is the grass greener for wiki users? 03.06.2010
  • 11. 11 Is the grass greener for wiki users? 03.06.2010
  • 12. 12 Is the grass greener for wiki users? 03.06.2010
  • 13. 13 Is the grass greener for wiki users? 03.06.2010
  • 14. Atlassian Confluence Enterprise wiki 14 Is the grass greener for wiki users? 03.06.2010
  • 15. With a powerful plugin framework and an active developer community • Scaffolding • Community Bubbles • Reporting • Theme Builder • Page approvals • Content Formatting • Linking / Visibility • Label Tools • Custom Space User Management • Gliffy, Wikipower, Metadata Bob Swift • Checklists, Ad-hoc workflows • Chart, Copy Space 15 Is the grass greener for wiki users? 03.06.2010
  • 16. 5 learning outcomes and considerations http://www.flickr.com/photos/tonz/468393416/ Page 16 Is the grass greener for wiki users? 03.06.2010
  • 17. 1. Collaboration is not about technology http://www.flickr.com/photos/saphirai/2999536301/ 17 Is the grass greener for wiki users? 03.06.2010
  • 18. 2. User ownership and participation is essential http://www.flickr.com/photos/adactio/1259245482/ 18 Is the grass greener for wiki users? 03.06.2010
  • 19. 3. Strive for simplicity and modular tasks http://www.flickr.com/photos/minxlj/2468654950/ 19 Is the grass greener for wiki users? 03.06.2010
  • 20. 4. Have influential sponsors in management http://www.flickr.com/photos/proimos/4045973322/ 20 Is the grass greener for wiki users? 03.06.2010
  • 21. 5. If you fail, dare to try again… and again! http://www.flickr.com/photos/nickrussill/377531735/ 21 Is the grass greener for wiki users? 03.06.2010
  • 22. Now, is the grass really greener for wiki users? http://www.flickr.com/photos/maxelman/2246217877/ Page 22 Is the grass greener for wiki users? 03.06.2010
  • 23. http://www.flickr.com/photos/slava/496607907/ 23 Is the grass greener for wiki users? 03.06.2010
  • 24. Page 24 Is the grass greener for wiki users? 03.06.2010