Your SlideShare is downloading. ×
Service Design & Sustainability. Presented by Suze Ingram at World Usability Day
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Service Design & Sustainability. Presented by Suze Ingram at World Usability Day

2,862
views

Published on

Environmental and social sustainability are fundamental for our future. User-centred design can create services that enhance quality of life, improve efficiency and promote sustainability. In this …

Environmental and social sustainability are fundamental for our future. User-centred design can create services that enhance quality of life, improve efficiency and promote sustainability. In this presentation, Suze shows some inspiring examples of service design for the greater good from around the world.

Suze Ingram is an independent User Experience designer and strategist with over 9 years experience. Suze uses her interaction design, user-centred design, visual communication and information architecture skills to create great user experiences. She blogs, runs servicedesignhub.com.au and tries to find spare time for yoga, photography and illustration.

Published in: Design, Technology, Business

1 Comment
6 Likes
Statistics
Notes
No Downloads
Views
Total Views
2,862
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
108
Comments
1
Likes
6
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Service design & sustainability Suze Ingram World Usability Day 2009
  • 2. Hello. Photo by Wok http://flic.kr/p/dVeKM
  • 3. Service design?
  • 4. Environmental sustainability Social sustainability Photo by Vilseskogen http://flic.kr/p/4VzX4N Photo by MooreALX http://flic.kr/p/4TGqHg
  • 5. 8 examples… 1. Reduce energy use (#1) 2. Reduce energy use (#2) 3. Car sharing 4. Homelessness 5. Aged care services 6. Health and wellbeing inequalities 7. Demential services 8. Migrant workers health Service design & sustainability
  • 6. Photo by Gúnna http://flic.kr/p/FjU6K 1. Reduce energy use (example #1)
  • 7. Photo by Jeff Croft http://flic.kr/p/GVPZN 2. Reduce energy use (example #2)
  • 8. 3. Car sharing Photo by Gavin Luhrs http://flic.kr/p/75T3de
  • 9. 4. Homelessness Photo by otzberg http://flic.kr/p/rgByo
  • 10. 5. Aged care services Photo by K's GLIMPSES http://www.flickr.com/photos/kris10lprs/3056021115/
  • 11. 6. Health and wellbeing inequalities Photo by thinkpublic http://flic.kr/p/6zkuZD
  • 12. 7. Dementia services Photo used with permission from thinkpublic
  • 13. 8. Migrant health Photo used with permission from uscreates http://flic.kr/p/4vEbX
  • 14. 8 examples… 1. Reduce energy use (#1) 2. Reduce energy use (#2) 3. Car sharing 4. Homelessness 5. Aged care services 6. Health and wellbeing inequalities 7. Demential services 8. Migrant workers health Service design & sustainability
  • 15. Thanks. Photo by Vilseskogen http://flic.kr/p/4VzX4N Suze Ingram @suzeingram suzeingram.blogspot.com servicedesignhub.com.au