Service design & sustainability Suze Ingram World Usability Day 2009

Hello. Photo by Wok http://flic.kr/p/dVeKM

Service design?

Environmental sustainability Social sustainability Photo by Vilseskogen http://flic.kr/p/4VzX4N Photo by MooreALX http://flic.kr/p/4TGqHg

8 examples… 1. Reduce energy use (#1) 2. Reduce energy use (#2) 3. Car sharing 4. Homelessness 5. Aged care services 6. Health and wellbeing inequalities 7. Demential services 8. Migrant workers health Service design & sustainability

Photo by Gúnna http://flic.kr/p/FjU6K 1. Reduce energy use (example #1)

Photo by Jeff Croft http://flic.kr/p/GVPZN 2. Reduce energy use (example #2)

3. Car sharing Photo by Gavin Luhrs http://flic.kr/p/75T3de

4. Homelessness Photo by otzberg http://flic.kr/p/rgByo

5. Aged care services Photo by K's GLIMPSES http://www.flickr.com/photos/kris10lprs/3056021115/

6. Health and wellbeing inequalities Photo by thinkpublic http://flic.kr/p/6zkuZD

7. Dementia services Photo used with permission from thinkpublic

8. Migrant health Photo used with permission from uscreates http://flic.kr/p/4vEbX

8 examples… 1. Reduce energy use (#1) 2. Reduce energy use (#2) 3. Car sharing 4. Homelessness 5. Aged care services 6. Health and wellbeing inequalities 7. Demential services 8. Migrant workers health Service design & sustainability

Thanks. Photo by Vilseskogen http://flic.kr/p/4VzX4N Suze Ingram @suzeingram suzeingram.blogspot.com servicedesignhub.com.au