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National Human Svc Assem
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- Slide 1: TechSoup
&
The Nonprofit
Commons
in
Second Life
Techsoup - A Global
Initiative
Date/year
- Slide 2: Overview
1 About TechSoup
2 Introduction to Nonprofit Commons
3 The Future of Nonprofit Commons
4 Nonprofit Commons Tour
- Slide 3: 1. About TechSoup
- Slide 4: We are working toward a time when every nonprofit and
NGO on the planet has the technology resources and
knowledge they need to operate at their full potential.
Confidential – For Discussion Purposes Only
- Slide 5: TechSoup builds NPO capacity by
connecting corporate giving to nonprofit
needs.
Creating Connections, Delivering Results
and Advancing the Field
Vision &
Leadership
Partnerships Operational Presence in &
with Corporate Excellence Understanding
& of the
Philanthropic Infrastructure Nonprofit / NGO
Sources for Sector
Product &
Knowledge
Distribution
Leveraging Our Experience for Greater
Reach and Impact
5
- Slide 6: TechSoup projects emphasize community
involvement.
MaintainIT: a
project to sustain
public access
computing in
libraries
NetSquared:
promoting Web 2.0
in the NPO sector
6
- Slide 7: Techsoup initiatives combine knowledge and
community with our donation services.
Healthy & Secure Networked
Clean and Green IT
Computing Organizations
7
- Slide 8: A Comprehensive Technology
Resource for Nonprofits
• Software donation program (TechSoup Stock)
• Refurbished Computer Initiative (RCI) Program
• Learning Center articles
• TechSoup Community
• Nonprofit Commons
• NetSquared (Net2)
• Public Computing & Libraries (MaintainIT
Project)
• Free Downloads
• TechSoup Global
- Slide 9: Today, we operate in 14 countries on 6
continents.
Currently operating in 14 Countries on 6 Continents
9
- Slide 10: We leverage the broad mix of
relationships…
10
- Slide 11: … to make deep change across the social
benefit sector.
IMPACT REACH
• $251 million retail value • 40,000 organizations
of technology product received product donations
donations distributed
• 500,000 unique monthly
• $239 million potential visitors
savings for NGOs
• 190 countries of origin of
• 846,000 technology visitors
products distributed
• 23.4% of overall traffic to
• 28 TechSoup product TechSoup from outside U.S
donor partners
• 100,000 monthly TechSoup
• 150,000 documents
online forum visitor sessions
downloaded
Confidential – For Discussion Purposes Only
- Slide 12: TechSoup Community Network
• Extending community beyond TechSoup site
• Reach out to constituents on other online
community platforms that they already frequent
• Expand our community to wider range of
nonprofits
• Provide community members with further
networking and collaboration opportunities
• Leverage social media tools towards social
change
- Slide 13: Where in the World is
TechSoup?
- Slide 14: NetSquared (Net2)
• TechSoup’s Web 2.0 arm
• Spur responsible use of social media tools
for social change
• Annual conference
• Monthly Net Tuesday events
• Community blog
• International reach with local groups and
events
- Slide 15: 2. Introduction to
The Nonprofit Commons
• 400+ Total Members
• Demonstrated interest from 60 countries
• 1300 people attended 40 meetings in world
• 235 unique avatars attended since Mar 2006
• 70 NPC Tenant Organizations
• 2208 unique visitors to the NPC Blog
• 100 avatars in world and 70 people in the RL
room at the Mixed Reality Event
• Volunteers have donated an estimated 6000
hours(5000 for meetings and 1000 for
maintenance) to this project in the last year.
- Slide 16: Glitter testifies: Video responses
http:// http://www.youtube.com/watch?v
www.comedycentral.com/videos/index.jhtml?videoId
=e9nyJCYrP6w&eurl=http://www.nonprofitc
=165604
- Slide 17: Nonprofit Commons in Second Life
- Slide 18: Bernhard Drax: Second Coming of
Second Life
http://blip.tv/file/850344
- Slide 19: Nonprofit Commons in Second Life
creates a Learning Community
•Providing Free Office Space
•Creating a Cooperative Learning
Environment
•Exploring new ways for Nonprofits to
use virtual world environments
- Slide 20: Organizing, Displaying, and
Documenting Work
• No group, just “npsl”
tag
• Easy way to
communicate a
visual concept that
might be unfamiliar
• Outstanding
promotional vehicle
• Record of activities
to demonstrate
impact to board
members and
constituents
- Slide 21: Creative Potential and
Implications for Nonprofits in SL
Encourage
Volunteering and
Leadership
Contests and
Competitions
Combine Second Life
with Other Outreach
Channels
- Slide 22: Potential and Implications
for Nonprofits in SL
Go Beyond the Classroom Model: An immersive,
interactive, open content environment presenting many
opportunities for moving beyond the classroom lecture model of
teaching with successful experiments involving peer-to-peer
interaction
Sandbox Learning: Team building activities by organizing
small teams of avatars to build something with minimal
guidance, Rich, long-lasting lessons for students through
activities that challenge them to create something on their own,
using the various tools available to them in Second Life
Use Avatars to Explore Identity Issues: Create
opportunities for identity play and self expression through avatar
creation and manipulation.
Generate empathy: by putting people literally in the shoes of
others and explore existing avatar choices to bring up issues of
gender and racial representation or use nonhuman avatars to
address issues of discrimination.
- Slide 23: A Valuable tool for
Nonprofits
• Free
• Safe
• Anonymous
• Reducing Carbon Footprint
• Broadening Audiences
• Extending Reach
• Engaging International Community
- Slide 24: Real wealth, virtual philanthropy, and
the birth of the Nonprofit Commons
• Anshe Chung is the
first Virtual
Philanthropist
• Second Sim donated
by TakingITGlobal
- Slide 25: Nonprofit Commons 2:
ALOFT, our second sim
• A seedbed for
innovation
• Tremendous
Volunteer spirit
• Expanded to 70
organizations
- Slide 26: Community meetings and
guest speakers
• Continued weekly
meetings have
grown to over 45
avatars a week
- Slide 27: Mixed reality events
• Hold Virtual Events
in-world
• Help Nonprofits
produce events
• Hold Mixed Reality
Events at RL
conferences such as
NetSquared
• Streaming live audio
and video between
RL and SL
- Slide 28: Virtual sandbox for
experimentation
• Experiment with different ways to bring
support and awareness to a cause
• Example: Lower Eastside Girls Club of NY
developed Second Life presence as pilot
project for new program
• Second Life another possible way to help
organizations achieve their mission
- Slide 29: Leadership role for your
organization
• Opportunity to
become thought
leaders and
innovators in your
area of expertise
• Global Kids runs
virtual workshops
on global issues
and leadership to
teens
• Best Practices for
bringing this type of
education to
Second Life
- Slide 30: Reduces Your Carbon Footprint
• Carbon (and cost) savings
of participating in event
from own computer screen
• OneClimate’s Virtual Bali
Conference this past Dec.
• In-world speeches, press
conferences
• Alternative for people who
cannot attend in person to
participate without carbon
cost of flying
- Slide 31: What works?
• Activities that take
advantage of 3-
dimensional interactivity
of virtual world that the
web can’t match
• Bay Area Video Coalition
(BAVC)’s Gone Gitmo
installation
• Virtual representation of
Guantanamo Bay gives
avatars temporary
simulated experience of
being imprisoned in
Guantanamo Bay
• Teaching tool about
issues of habeaus
corpus
- Slide 32: Best Practices: What we have learned
• Holding events is a great way to bring
avatars to our offices, and builds alliances
amongst members.
• It’s important to maintain a presence on
the mainland, for
foot-traffic, versus being on our own private
island
• Freebies/branded tools are a great way to
draw traffic, and can spread your message
• In-world fundraising was our initial goal,
but it hasn't worked out for most.
• You can’t please everyone– the biggest
lesson!
• Belligerent Learning Curve, challenge
scares many newbies away. (need mentor)
- Slide 33: Multiple Entry points to community:
Connecting RL and SL
- Slide 34: Impact
This is a great community, on both professional and
experiential levels. We have been donated free office space as
well as significant building and scripting services from
community technical experts and volunteers to establish our
virtual office (viewed as an extension of our internet site at
www.givingcircles.org), in which we have already had 124
visitors (even before the launch of NPC 2), several from
throughout the world (Japan, Australia and other countries). We
are also conducting a
survey of the impact of NPs in SL and from SL on RL, the
results of which we will publish for the benefit of the Nonprofits in
SL community.
- Giving Circles Network (Anika Pastorelli):
- Slide 35: 22% of Nonprofits in NPC are
non-US
Organization Country
• RoSa Library Belgium
• Humanbe France
• White Ribbon Campaign, Yorkshire UK
• Disability Info Resource Center Australia
• Toronto Philharmonica Canada
• Bridges for Women Canada
• Sri Lanka Foundation Sri Lanka
• Alzheimer’s Society if Ontario Canada
• PC Donation Project Japan
- Slide 36: But isn’t Second Life just a
game?
• Often a matter of convincing board
members and funders of its value
• Finding more ways of obtaining statistics
and measuring impact
• Medium fosters innovation and creativity
through combination of audio, text, and
visual technologies
• Nonprofits continuing to develop new
ways to build awareness and reach
people
- Slide 37: The Future of the Nonprofit
Commons
- Slide 38: The only way that Virtual Worlds will survive
• Must be simple
• Must be mobile
• Must be interoperable with other tech/web
• Must be globally integrated/accessible
• Must leverage 3-D, not just 2-D in 3-D
environment
• Must highlight the niche communities that it
hosts by enabling connections
• Must traverse multiple virtual worlds, not just SL
- Slide 39: Areas of Exploration
1. Diversity
2. adaptable teaching environment
3. research
4. field training
5. awareness-building
6. community building
7. recruitment
8. distance education
9. Reducing of carbon footprint
- Slide 40: Goals and Metrics
1. Learning community of practice
2. Repeatable branded free tools
3. International representation
4. Publicity
5. Excerpts from white paper
6. Support from Linden Lab
- Slide 41: Going Forward
1. SLCC panel
2. Other conferences
3. SL developer network for nonprofits
4. Webinars
5. Virtual volunteer audio tour
6. Academic research on discourse analysis
7. Campaigns for actions
8. Applying for grants and awards to get support for program
9. Spur innovation by providing honorariums to volunteer SL Developers
10. Support special scripting and SL development
- Slide 42: Techsoup’s Goal in this Project
• To be the Convener
• To create a seedbed for experimentation
• To connect volunteers and nonprofits
- Slide 43: Tour of Nonprofit Commons and
other locations in Second Life
- Slide 44: Newly launched second location
- Slide 45: Contact
Susan Tenby
Senior Manager –
Online Community Development,
TechSoup Network
susan@techsoup.org
(415) 633-9333
SL avatar: Glitteractica Cookie
http://www.nonprofitcommons.org
http://npsl.wikispaces.com/
http://www.techsoup.org/community