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Most organizations seem to be endlessly engaged in activities, but some deliver, while
others dither. What makes some organizations tick? While external environment and
operating context have an important role to play, what are the key influencing factors
within organizations that enable some organizations to do better than others?
Closer scrutiny of the findings and recommendations of several organizational consulting
studies seems to suggest that there are set of four key performance influencers within the
organisation that largely affect organizational performance. Developing and managing
these variables is a major challenge that managers have to address for organizations to
deliver effectively. These variables may be referred to as Organisational ACES; holding
them right makes one a winner.
These four key influencers (ACES) are:
3. Apparatus, and
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