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Insulate, moderate & generate - By Ted Miller, E.ON

Insulate, moderate & generate - By Ted Miller, E.ON






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Insulate, moderate & generate - By Ted Miller, E.ON Insulate, moderate & generate - By Ted Miller, E.ON Presentation Transcript

  • Insulate, Moderate, Generate:A new Energy skills framework Friday 25 May 2012
  • The landscape is Changing… 25 May 2012, E.ON, Page 2
  • Customers need to… ‘Insulate, Moderate, Generate’ ‘Fabric First, Not Fabric Only’ …this requires new and different skills… 25 May 2012, E.ON, Page 3
  • …and our skills framework does not yet representthis… All within an Energy Companies landscape Energy Advice & Micro- Service & Engineerin Metering InsulationAssessmen generation Sales g t 25 May 2012, E.ON, Page 4
  • …presenting challenges we need to tackle together…Accreditation Customer Confidence Entry Points Maintaining Standards Skill s Pathways Multi-skilling Changing Job Roles 25 May 2012, E.ON, Page 5
  • Energy Sales Efficiency …a more flexible matrix is needed… Advice Customer service Energy Industry Micro CHHP BusinessAwareness Installer Duel Fuel Installer Account Development Manager Manager Installer Domestic Heat Pump Supervisor Installer EnergyGreen Deal / Team Project Maintenance / Breakdown AssessorAwareness Leader ManagerQualification Solar Thermal Gas Installer Award Installer Engineer Domestic Commercial System System SMART Maintenance / Breakdown Design Design Meter Installer Plumber Non Dom ElectriciaGreen Deal Installer Energy Solar PV nAwareness AssesorQualification Technician Maintenance / Breakdown Certificate External Wall Insulation TechnicianGreen Deal Cavity WallAwareness TechnicianQualification Diploma Loft Insulation technician
  • Energy Efficiency Advice Energy Industry Awareness Green Deal Awareness Qualification Award Green Deal Awareness Qualification Certificate Green Deal Awareness Qualification Diploma
  • Energy Efficiency Micro CHHP Duel Fuel Installer Sales InstallerEnergy Awareness Customer Installer Heat Pump Service Installer Green Deal Maintenance / Breakdown Awareness QualificationSMART Award Meter Solar Thermal Installer Installer Installer Maintenance / Breakdown Green Deal AwarenessExternal Wall Qualification Installer Solar PV Insulation Certificate Technician Technician Maintenance / Breakdown Green Deal Awareness Qualification Loft Insulation Cavity Wall Technician technician Diploma
  • Home Energy Micro CHHP Duel Fuel Installer Consultant Installer Account Business Energy Manager Development Assessor Manager Supervisor Energy Installer /Team Heat Pump Advisors Installer Leader Project Manager Maintenance / Breakdown Gas Engineer Domestic System CommercialSMART Meter Solar Thermal Installer Design System Design Installer Installer Maintenance / Breakdown Plumber Electricia Non-Dom Energy n AssessorExternal Wall Installer Solar PV Insulation Technician Technician Maintenance / BreakdownCavity Wall Loft Insulation Technician technician
  • Employers need to show leadership…• Employer Ownership of Skills• Engagement & Collaboration• Clear Expectations and Demand…and skills organisations need to respond…• Flexibility & pace• Engagement & Collaboration• Fresh thinking 25 May 2012, E.ON, Page 10