Connected
Devices
Collaborative
User Experience
www.novel-ebiz.com
Strategic Global User Experience Architecture and Desig...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 15©
Connected TechnologiesCollaborative
User Experience
Advantag...
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 16©
Connected TechnologiesCollaborative
User Experience
Technica...
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 2©
Connected TechnologiesCollaborative
User Experience
Technical...
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 17©
Connected TechnologiesCollaborative
User Experience
Technica...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
An electronic account
dominated in a currency,
held on a mobile phone that
can be used to store, and
transfer value.
Autho...
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Connected Devices - Collaborative User Experience

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We are now witnessing a trend in user behavior where user’s interactions with physical world and digital world overlap to create unique patterns of user experience in a collaborative world...

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Connected Devices - Collaborative User Experience

  1. 1. Connected Devices Collaborative User Experience www.novel-ebiz.com Strategic Global User Experience Architecture and Design Series
  2. 2. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 2© Connected DevicesCollaborative User Experience Designing for User Ecosystem: Physical, Digital, and Collaborative Worlds Addressing the next big thing in technology: Connected Devices Definition
  3. 3. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 3© Connected DevicesCollaborative User Experience "Cyberspace is not a place you go to but rather a layer tightly integrated into the world around us" - Institute For The Future Definition
  4. 4. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 4© Connected DevicesCollaborative User Experience We are now witnessing a trend in user behavior where user’s interactions with physical world and digital world overlap to create unique patterns of user experience in a collaborative world Definition
  5. 5. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 5© Connected DevicesCollaborative User Experience What user experiences in physical world is cross- linked to digital world creating an overlapping space for collaborative user experience Key point: Conceptual Diagram Model Concept and Design: Sushmita Dutt ©
  6. 6. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 6© Connected DevicesCollaborative User Experience While watching a news event on television, viewers are often prompted to voice their opinion over the TV channel’s social media account (Facebook, Twitter, etc.) causing a shift in user experience from physical world to digital world and vice‐versa where User Context remains the same. User Context Example:
  7. 7. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 7© Connected Devices:Collaborative User Experience Samsung devices work together, keeping user in sync with user contexts… Case: Real World Example:
  8. 8. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 8© Connected DevicesCollaborative User Experience Case: Real World Example:
  9. 9. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 9© Connected DevicesCollaborative User Experience Case: Real World Example:
  10. 10. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 10© Connected DevicesCollaborative User Experience Case: Real World Example:
  11. 11. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 11© Connected DevicesCollaborative User Experience Case: Real World Example:
  12. 12. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 12© Connected DevicesCollaborative User Experience Mirror the image on mobile -------- Case: Real World Example:
  13. 13. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 13© Connected DevicesCollaborative User Experience Sync Samsung devices to seamlessly share videos, photos, music and more…. Case: Real World Example:
  14. 14. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 14© Extended ConnectivityCollaborative User Experience Beyond Devices User gets connected to Multiple Technology Platforms on Single Sign-on One Google Account for everything Google Sign in to continue to Gmail Sign in to continue to YouTube Case:
  15. 15. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 15© Connected TechnologiesCollaborative User Experience Advantages Ease of Use and Improved Productivity User gets connected to Multiple Technology Platforms on Single Sign-on With a combination of technology, processes and IT intelligence, connected technologies deliver Consistent User Experience
  16. 16. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 16© Connected TechnologiesCollaborative User Experience Technical Architecture and Conceptual Model
  17. 17. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 2© Connected TechnologiesCollaborative User Experience Technical Architecture and Conceptual Model
  18. 18. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 17© Connected TechnologiesCollaborative User Experience Technical Architecture and Conceptual Model Platform One Environment Registry Repository Model Service Exec. Data Mgmt. Mgmt. Mgmt. Mgmt. Infrastructure Services Service Bus Platform Two Environment Users Transactions Collaborations Processes Software System UserInterface UserServices Business Resources ServiceBus Vertical Integration Users Transactions Collaborations Processes Software System UserInterface UserServices Business Resources ServiceBus Vertical Integration
  19. 19. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 18© Connected TechnologiesCollaborative User Experience Are you in sync with your user needs for Connected Technologies?
  20. 20. An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value. Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 19© Connected TechnologiesCollaborative User Experience With a combination of technology, processes and IT intelligence, collaborative User Experience delivers consistent and productive user experience with ease of use across multiple technology devices and platforms. Profile: • Associate Director, Technology Novel-eBiz • Information Architect: CareFirst BlueCross BlueShield • Information Architect: SAP America • Software Developer for Testing Microsoft • M.S. Information Systems • M.A. Communications • Workshop: PET in HCI Author: Sushmita Dutt Consultant , User Experience and Information Architecture for Web, Mobile and Hybrid Technology Platforms. sushmitadutt@novel-ebiz.com
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