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Shared	
  
Mobility:	
  
Reshaping	
  
America’s	
  
Travel	
  
Patterns	
  
Susan	
  Shaheen,	
  Ph.D	
  
©	
  UC	
  Berkeley,	
  2015	
  
Overview	
  
§ What	
  is	
  the	
  Sharing	
  Economy	
  +	
  Shared	
  
Mobility?	
  
§ Market	
  Trends	
  
§ Impacts	
  
§ Summary	
  
§ Acknowledgements	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Sharing	
  Economy	
  
Not	
  New….	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Lots	
  of	
  Coverage	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Lots	
  of	
  Confusion	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
The	
  Sharing	
  Economy	
  
©	
  UC	
  Berkeley,	
  2015	
  
Sharing	
  Economy:	
  Some	
  Stats	
  
©	
  UC	
  Berkeley,	
  2015	
  
Benefits	
  of	
  Sharing	
  Economy	
  Services	
  	
  
Shared	
  Mobility	
  Ecosystem	
  
	
  
	
  
	
  
©	
  UC	
  Berkeley,	
  2015	
  
Shaheen	
  et	
  al.,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Carsharing	
  Service	
  Models	
  
©	
  UC	
  Berkeley,	
  2015	
  
Roundtrip	
  Carsharing:	
  	
  
Round	
  trip,	
  pay	
  by	
  the	
  hour/mile,	
  non-­‐profit	
  and	
  for	
  profit	
  fleet	
  models	
  
Peer-­‐to-­‐Peer	
  Carsharing:	
  	
  
Shared	
  use	
  of	
  private	
  vehicle	
  typically	
  managed	
  by	
  third	
  party	
  
One-­‐Way	
  Carsharing:	
  	
  
Pay	
  by	
  the	
  minute,	
  point	
  to	
  point,	
  fleet	
  operated,	
  street	
  parking	
  
agreements	
  
Fractional	
  Ownership	
  Carsharing:	
  	
  
Individuals	
  sublease	
  or	
  subscribe	
  to	
  a	
  vehicle	
  owned	
  by	
  a	
  third	
  party	
  
North	
  American	
  Longitudinal	
  Trends	
  
2006	
   2008	
   2010	
   2012	
   2014	
  
Members	
   117,656	
   318,898	
   516,100	
   908,584	
   1,625,652	
  
Vehicles	
   3,337	
   7,505	
   10,420	
   15,795	
   24,210	
  
0	
  
5,000	
  
10,000	
  
15,000	
  
20,000	
  
25,000	
  
30,000	
  
0	
  
200,000	
  
400,000	
  
600,000	
  
800,000	
  
1,000,000	
  
1,200,000	
  
1,400,000	
  
1,600,000	
  
1,800,000	
  
Vehicles	
  
Members	
  
Shaheen	
  and	
  Cohen,	
  2015	
   ©	
  UC	
  Berkeley,	
  2015	
  
Growth	
  of	
  Worldwide	
  Carsharing	
  
2006	
   2008	
   2010	
   2012	
   2014	
  
Members	
   346,610	
   670,822	
   1,163,405	
   1,788,027	
   4,828,616	
  
Vehicles	
   11,501	
   19,403	
   31,967	
   43,554	
   103,980	
  
0	
  
20,000	
  
40,000	
  
60,000	
  
80,000	
  
100,000	
  
120,000	
  
0	
  
1,000,000	
  
2,000,000	
  
3,000,000	
  
4,000,000	
  
5,000,000	
  
6,000,000	
  
Vehicles	
  
Members	
  
Shaheen	
  and	
  Cohen,	
  2015	
   ©	
  UC	
  Berkeley,	
  2015	
  
World	
  Carsharing	
  Growth	
  Rates	
  
2006-­‐08	
   2008-­‐10	
   2010-­‐12	
   2012-­‐14	
  
Members	
   39%	
   32%	
   24%	
   64%	
  
Vehicles	
   30%	
   28%	
   17%	
   55%	
  
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
Growth	
  Rate	
  
Shaheen	
  and	
  Cohen,	
  2015	
   ©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Bikesharing	
  Service	
  Models	
  
©	
  UC	
  Berkeley,	
  2015	
  
Public	
  Bikesharing:	
  	
  
Point	
  to	
  point,	
  pay	
  by	
  the	
  ½	
  hr,	
  fleet	
  operated,	
  docking	
  stations	
  
Closed	
  Community	
  Bikesharing:	
  	
  
Campuses	
  and	
  closed	
  membership,	
  mainly	
  roundtrip,	
  linking	
  to	
  
carsharing	
  
Peer-­‐to-­‐Peer	
  Bikesharing:	
  	
  
Rent	
  or	
  borrow	
  hourly	
  or	
  daily	
  from	
  individuals	
  or	
  bike	
  rental	
  shops	
  
WORLDWIDE	
  AND	
  U.S.	
  BIKESHARING:	
  May	
  2015	
  
Worldwide:	
  880	
  cities	
  with	
  IT-­‐based	
  
operating	
  systems	
  
§  1,036,000	
  bikes	
  
	
  ~811,500	
  bikes	
  in	
  China	
  (and	
  256	
  cities)	
  
U.S.:	
  72	
  cities	
  with	
  IT-­‐based	
  systems	
  (52	
  
programs)	
  
§  ~24,700	
  bikes	
  
§  2,440	
  stations	
  
In	
  2015,	
  21	
  new	
  programs	
  to	
  begin	
  operating	
  in	
  
world:	
  13	
  are	
  in	
  China	
  and	
  8	
  in	
  US	
  
©	
  UC	
  Berkeley,	
  2015	
  Source:	
  Russell	
  Meddin,	
  2015	
  
Scooter	
  Sharing:	
  	
  
An	
  operator-­‐owned	
  fleet	
  of	
  motorized	
  scooters	
  
made	
  available	
  to	
  users	
  by	
  the	
  hour	
  or	
  minute	
  
©	
  UC	
  Berkeley,	
  2015	
  
Scooters:	
  Fill	
  Niche	
  Between	
  	
  
Bikes	
  and	
  Cars	
  
©	
  UC	
  Berkeley,	
  2015	
  
Ridesharing	
  Service	
  Models	
  
©	
  UC	
  Berkeley,	
  2015	
  
Carpooling:	
  	
  
Grouping	
  of	
  travelers	
  into	
  a	
  privately	
  owned	
  vehicle,	
  typically	
  for	
  
commuting	
  
Vanpooling:	
  	
  
Commuters	
  traveling	
  to/from	
  a	
  job	
  center	
  sharing	
  a	
  ride	
  in	
  a	
  van	
  
Real-­‐Time	
  Ridesharing	
  Services:	
  	
  
Match	
  drivers	
  and	
  passengers,	
  based	
  on	
  destination,	
  through	
  app	
  
before	
  the	
  trip	
  starts	
  
Traditional	
  Ridesharing	
  
§  Grouping	
  of	
  travelers	
  into	
  common	
  trips	
  
by	
  private	
  auto/van	
  (e.g.,	
  carpooling	
  and	
  
vanpooling)	
  
§  Historically,	
  differs	
  from	
  ridesourcing	
  in	
  
financial	
  motivation	
  and	
  trip	
  origin/
destination	
  
§  662	
  ridematching	
  services	
  in	
  the	
  U.S.	
  and	
  
Canada	
  (24	
  span	
  both	
  countries)	
  	
  
§  612	
  programs	
  offer	
  carpooling	
  
§  153	
  programs	
  offer	
  vanpooling	
  
§  127	
  programs	
  offered	
  carpooling	
  and	
  
vanpooling	
  
Chan	
  and	
  Shaheen,	
  2011	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
For-­‐Hire	
  Vehicle	
  Access	
  Models	
  
©	
  UC	
  Berkeley,	
  2015	
  
Ridesourcing/TNCs:	
  	
  
Service	
  that	
  allows	
  passengers	
  to	
  connect	
  with	
  and	
  pay	
  drivers	
  	
  who	
  
use	
  their	
  personal	
  vehicles	
  for	
  trips	
  facilitated	
  through	
  a	
  mobile	
  
application	
  
Street	
  Hail:	
  	
  
Hailed	
  with	
  a	
  raised	
  hand	
  or	
  by	
  standing	
  at	
  a	
  taxi	
  stand	
  or	
  specified	
  
loading	
  zone	
  
E-­‐Hail:	
  	
  
Hailed	
  by	
  dispatching	
  a	
  for-­‐hire	
  driver	
  using	
  a	
  smartphone	
  application	
  
Said,	
  2015;	
  Miller,	
  2015;	
  Bloomberg,	
  2015	
   ©	
  UC	
  Berkeley,	
  2015	
  
Some	
  Ridesourcing/E-­‐hail:	
  	
  
Market	
  Trends	
  
§  Lyft:	
  60	
  cities;	
  over	
  100,000	
  drivers	
  
§  Uber:	
  59	
  countries;	
  311	
  cities;	
  over	
  162,000	
  drivers	
  in	
  U.S.	
  
§  Sidecar:	
  10	
  cities;	
  ~10,000	
  drivers	
  
§  Flywheel:	
  6	
  cities,	
  over	
  5,000	
  drivers	
  	
  
§  Curb:	
  60	
  cities;	
  35,000	
  cabs	
  
	
  
©	
  UC	
  Berkeley,	
  2015	
  
For-­‐Hire	
  Vehicle	
  Delivery	
  Services	
  
©	
  UC	
  Berkeley,	
  2015	
  
Courier	
  Network	
  Services	
  (CNS):	
  
By	
  sharing	
  vehicles	
  and	
  combining	
  point-­‐to-­‐point	
  private	
  user	
  trips	
  
with	
  delivery,	
  opportunity	
  for	
  quicker	
  and	
  more	
  efficient	
  deliveries	
  	
  
©	
  UC	
  Berkeley,	
  2015	
  
Mass	
  Transit	
  Services	
  
©	
  UC	
  Berkeley,	
  2015	
  
Flexible	
  Transit	
  Services/Microtransit:	
  Flexible	
  transit	
  services	
  
include	
  dial-­‐a-­‐ride	
  and	
  shuttle	
  services	
  (also	
  known	
  as	
  
paratransit)	
  to	
  supplement	
  fixed-­‐route	
  bus	
  and	
  rail	
  services.	
  	
  
©	
  UC	
  Berkeley,	
  2015	
  
Shared	
  Mobility:	
  Impacts	
  
§  Typically	
  reduces	
  car	
  ownership/use	
  and	
  
increases	
  walking/cycling	
  	
  
§  e.g.,	
  50%	
  auto	
  reduction	
  in	
  carsharing	
  
§  Can	
  complement	
  &	
  compete	
  with	
  public	
  
transit	
  
§  Depending	
  on	
  model	
  and	
  location	
  
§  Why?	
  	
  
§  Time	
  savings	
  
§  Cost	
  savings	
  	
  
§  Mobility	
  benefits	
  (e.g.,	
  health)	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Shared	
  Mobility:	
  Impacts	
  (Cont’d)	
  
§  Historically	
  used	
  by:	
  
§  Younger	
  
§  Well	
  educated	
  
§  Upwardly	
  mobile	
  
§  Caucasian	
  individuals	
  	
  
§  Living	
  in	
  urban	
  areas	
  
§  How	
  to	
  scale	
  this	
  to	
  other	
  populations	
  &	
  land	
  uses	
  
(accessibility,	
  paratransit)?	
  
§  More	
  research	
  needed	
  on	
  mobility	
  ecosystem	
  and	
  
collective	
  impacts	
  
§  Data	
  critical	
  to	
  understanding	
  innovative	
  services	
  
	
  
©	
  UC	
  Berkeley,	
  2015	
  
Summary	
  
§ Growing	
  ecosystem	
  of	
  services	
  in	
  mobility	
  +	
  sharing	
  
economy	
  
§ Long	
  history	
  of	
  shared	
  mobility	
  –	
  dating	
  to	
  as	
  early	
  as	
  
1940s	
  with	
  ridesharing	
  and	
  carsharing	
  	
  
§ Over	
  1.6	
  M	
  members	
  and	
  24,210	
  carsharing	
  vehicles	
  in	
  
the	
  US	
  as	
  of	
  October	
  2014	
  	
  
§ Bikesharing:	
  72	
  cities	
  in	
  the	
  U.S.	
  24,700	
  bikes	
  and	
  
2,440	
  stations	
  as	
  of	
  May	
  2015	
  
§ Ridesharing:	
  ~662	
  vanpool/carpool	
  services	
  in	
  U.S.	
  
and	
  Canada	
  
§ Ridesourcing/TNCs	
  and	
  e-­‐hail	
  growing	
  in	
  the	
  U.S.	
  
§ Shared	
  mobility	
  services:	
  more	
  understanding	
  needed	
  
	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Disrupting	
  Mobility	
  Summit	
  
A	
  Global	
  Summit	
  Investigating	
  Sustainable	
  Futures,	
  November	
  
11-­‐13,	
  2015,	
  Cambridge,	
  MA	
  
http://www.disrupting-­‐mobility.org/#welcome-­‐	
  
©	
  UC	
  Berkeley,	
  2015	
  
©	
  UC	
  Berkeley,	
  2015	
  
Acknowledgements	
  
§  Mineta	
  Transportation	
  Institute,	
  
San	
  Jose	
  State	
  University	
  
§  California	
  Department	
  of	
  
Transportation	
  
§  Adam	
  Cohen,	
  Elliot	
  Martin,	
  
Nelson	
  Chan,	
  and	
  Matt	
  
Christensen,	
  TSRC,	
  UC	
  Berkeley	
  
§  Special	
  thanks	
  to	
  the	
  worldwide	
  
shared	
  mobility	
  operators	
  and	
  
experts	
  who	
  make	
  our	
  research	
  
possible	
  including	
  Timothy	
  
Papandreou	
  and	
  Russell	
  Meddin	
  
	
  
©	
  UC	
  Berkeley,	
  2015	
  
www.tsrc.berkeley.edu	
  
Email:	
  sshaheen@berkeley.edu	
  
Twitter:	
  SusanShaheen1	
  

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Shared Mobility: Reshaping America's Travel Patterns

  • 1. Shared   Mobility:   Reshaping   America’s   Travel   Patterns   Susan  Shaheen,  Ph.D  
  • 2. ©  UC  Berkeley,  2015   Overview   § What  is  the  Sharing  Economy  +  Shared   Mobility?   § Market  Trends   § Impacts   § Summary   § Acknowledgements   ©  UC  Berkeley,  2015  
  • 3. ©  UC  Berkeley,  2015   Sharing  Economy   Not  New….   ©  UC  Berkeley,  2015  
  • 4. ©  UC  Berkeley,  2015   Lots  of  Coverage   ©  UC  Berkeley,  2015  
  • 5. ©  UC  Berkeley,  2015   Lots  of  Confusion   ©  UC  Berkeley,  2015  
  • 6. ©  UC  Berkeley,  2015   The  Sharing  Economy  
  • 7. ©  UC  Berkeley,  2015   Sharing  Economy:  Some  Stats  
  • 8. ©  UC  Berkeley,  2015   Benefits  of  Sharing  Economy  Services    
  • 9. Shared  Mobility  Ecosystem         ©  UC  Berkeley,  2015   Shaheen  et  al.,  2015  
  • 10. ©  UC  Berkeley,  2015   Carsharing  Service  Models   ©  UC  Berkeley,  2015   Roundtrip  Carsharing:     Round  trip,  pay  by  the  hour/mile,  non-­‐profit  and  for  profit  fleet  models   Peer-­‐to-­‐Peer  Carsharing:     Shared  use  of  private  vehicle  typically  managed  by  third  party   One-­‐Way  Carsharing:     Pay  by  the  minute,  point  to  point,  fleet  operated,  street  parking   agreements   Fractional  Ownership  Carsharing:     Individuals  sublease  or  subscribe  to  a  vehicle  owned  by  a  third  party  
  • 11. North  American  Longitudinal  Trends   2006   2008   2010   2012   2014   Members   117,656   318,898   516,100   908,584   1,625,652   Vehicles   3,337   7,505   10,420   15,795   24,210   0   5,000   10,000   15,000   20,000   25,000   30,000   0   200,000   400,000   600,000   800,000   1,000,000   1,200,000   1,400,000   1,600,000   1,800,000   Vehicles   Members   Shaheen  and  Cohen,  2015   ©  UC  Berkeley,  2015  
  • 12. Growth  of  Worldwide  Carsharing   2006   2008   2010   2012   2014   Members   346,610   670,822   1,163,405   1,788,027   4,828,616   Vehicles   11,501   19,403   31,967   43,554   103,980   0   20,000   40,000   60,000   80,000   100,000   120,000   0   1,000,000   2,000,000   3,000,000   4,000,000   5,000,000   6,000,000   Vehicles   Members   Shaheen  and  Cohen,  2015   ©  UC  Berkeley,  2015  
  • 13. World  Carsharing  Growth  Rates   2006-­‐08   2008-­‐10   2010-­‐12   2012-­‐14   Members   39%   32%   24%   64%   Vehicles   30%   28%   17%   55%   0%   10%   20%   30%   40%   50%   60%   70%   Growth  Rate   Shaheen  and  Cohen,  2015   ©  UC  Berkeley,  2015  
  • 14. ©  UC  Berkeley,  2015   Bikesharing  Service  Models   ©  UC  Berkeley,  2015   Public  Bikesharing:     Point  to  point,  pay  by  the  ½  hr,  fleet  operated,  docking  stations   Closed  Community  Bikesharing:     Campuses  and  closed  membership,  mainly  roundtrip,  linking  to   carsharing   Peer-­‐to-­‐Peer  Bikesharing:     Rent  or  borrow  hourly  or  daily  from  individuals  or  bike  rental  shops  
  • 15. WORLDWIDE  AND  U.S.  BIKESHARING:  May  2015   Worldwide:  880  cities  with  IT-­‐based   operating  systems   §  1,036,000  bikes    ~811,500  bikes  in  China  (and  256  cities)   U.S.:  72  cities  with  IT-­‐based  systems  (52   programs)   §  ~24,700  bikes   §  2,440  stations   In  2015,  21  new  programs  to  begin  operating  in   world:  13  are  in  China  and  8  in  US   ©  UC  Berkeley,  2015  Source:  Russell  Meddin,  2015  
  • 16. Scooter  Sharing:     An  operator-­‐owned  fleet  of  motorized  scooters   made  available  to  users  by  the  hour  or  minute   ©  UC  Berkeley,  2015   Scooters:  Fill  Niche  Between     Bikes  and  Cars  
  • 17. ©  UC  Berkeley,  2015   Ridesharing  Service  Models   ©  UC  Berkeley,  2015   Carpooling:     Grouping  of  travelers  into  a  privately  owned  vehicle,  typically  for   commuting   Vanpooling:     Commuters  traveling  to/from  a  job  center  sharing  a  ride  in  a  van   Real-­‐Time  Ridesharing  Services:     Match  drivers  and  passengers,  based  on  destination,  through  app   before  the  trip  starts  
  • 18. Traditional  Ridesharing   §  Grouping  of  travelers  into  common  trips   by  private  auto/van  (e.g.,  carpooling  and   vanpooling)   §  Historically,  differs  from  ridesourcing  in   financial  motivation  and  trip  origin/ destination   §  662  ridematching  services  in  the  U.S.  and   Canada  (24  span  both  countries)     §  612  programs  offer  carpooling   §  153  programs  offer  vanpooling   §  127  programs  offered  carpooling  and   vanpooling   Chan  and  Shaheen,  2011   ©  UC  Berkeley,  2015  
  • 19. ©  UC  Berkeley,  2015   For-­‐Hire  Vehicle  Access  Models   ©  UC  Berkeley,  2015   Ridesourcing/TNCs:     Service  that  allows  passengers  to  connect  with  and  pay  drivers    who   use  their  personal  vehicles  for  trips  facilitated  through  a  mobile   application   Street  Hail:     Hailed  with  a  raised  hand  or  by  standing  at  a  taxi  stand  or  specified   loading  zone   E-­‐Hail:     Hailed  by  dispatching  a  for-­‐hire  driver  using  a  smartphone  application  
  • 20. Said,  2015;  Miller,  2015;  Bloomberg,  2015   ©  UC  Berkeley,  2015   Some  Ridesourcing/E-­‐hail:     Market  Trends   §  Lyft:  60  cities;  over  100,000  drivers   §  Uber:  59  countries;  311  cities;  over  162,000  drivers  in  U.S.   §  Sidecar:  10  cities;  ~10,000  drivers   §  Flywheel:  6  cities,  over  5,000  drivers     §  Curb:  60  cities;  35,000  cabs    
  • 21. ©  UC  Berkeley,  2015   For-­‐Hire  Vehicle  Delivery  Services   ©  UC  Berkeley,  2015   Courier  Network  Services  (CNS):   By  sharing  vehicles  and  combining  point-­‐to-­‐point  private  user  trips   with  delivery,  opportunity  for  quicker  and  more  efficient  deliveries    
  • 22. ©  UC  Berkeley,  2015   Mass  Transit  Services   ©  UC  Berkeley,  2015   Flexible  Transit  Services/Microtransit:  Flexible  transit  services   include  dial-­‐a-­‐ride  and  shuttle  services  (also  known  as   paratransit)  to  supplement  fixed-­‐route  bus  and  rail  services.    
  • 23. ©  UC  Berkeley,  2015   Shared  Mobility:  Impacts   §  Typically  reduces  car  ownership/use  and   increases  walking/cycling     §  e.g.,  50%  auto  reduction  in  carsharing   §  Can  complement  &  compete  with  public   transit   §  Depending  on  model  and  location   §  Why?     §  Time  savings   §  Cost  savings     §  Mobility  benefits  (e.g.,  health)   ©  UC  Berkeley,  2015  
  • 24. ©  UC  Berkeley,  2015   Shared  Mobility:  Impacts  (Cont’d)   §  Historically  used  by:   §  Younger   §  Well  educated   §  Upwardly  mobile   §  Caucasian  individuals     §  Living  in  urban  areas   §  How  to  scale  this  to  other  populations  &  land  uses   (accessibility,  paratransit)?   §  More  research  needed  on  mobility  ecosystem  and   collective  impacts   §  Data  critical  to  understanding  innovative  services     ©  UC  Berkeley,  2015  
  • 25. Summary   § Growing  ecosystem  of  services  in  mobility  +  sharing   economy   § Long  history  of  shared  mobility  –  dating  to  as  early  as   1940s  with  ridesharing  and  carsharing     § Over  1.6  M  members  and  24,210  carsharing  vehicles  in   the  US  as  of  October  2014     § Bikesharing:  72  cities  in  the  U.S.  24,700  bikes  and   2,440  stations  as  of  May  2015   § Ridesharing:  ~662  vanpool/carpool  services  in  U.S.   and  Canada   § Ridesourcing/TNCs  and  e-­‐hail  growing  in  the  U.S.   § Shared  mobility  services:  more  understanding  needed     ©  UC  Berkeley,  2015  
  • 26. ©  UC  Berkeley,  2015   Disrupting  Mobility  Summit   A  Global  Summit  Investigating  Sustainable  Futures,  November   11-­‐13,  2015,  Cambridge,  MA   http://www.disrupting-­‐mobility.org/#welcome-­‐   ©  UC  Berkeley,  2015  
  • 27. ©  UC  Berkeley,  2015   Acknowledgements   §  Mineta  Transportation  Institute,   San  Jose  State  University   §  California  Department  of   Transportation   §  Adam  Cohen,  Elliot  Martin,   Nelson  Chan,  and  Matt   Christensen,  TSRC,  UC  Berkeley   §  Special  thanks  to  the  worldwide   shared  mobility  operators  and   experts  who  make  our  research   possible  including  Timothy   Papandreou  and  Russell  Meddin     ©  UC  Berkeley,  2015   www.tsrc.berkeley.edu   Email:  sshaheen@berkeley.edu   Twitter:  SusanShaheen1