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Future of government libraries SLA Europe October 2012
 

Future of government libraries SLA Europe October 2012

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A presentation discussing the key issues of relevance to the sustainable future of governemnt libraries in the UK given to SLA Europe in Edinburgh October 2012

A presentation discussing the key issues of relevance to the sustainable future of governemnt libraries in the UK given to SLA Europe in Edinburgh October 2012

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    Future of government libraries SLA Europe October 2012 Future of government libraries SLA Europe October 2012 Presentation Transcript

    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Future of GovernmentFuture of Government LibrariesLibraries
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005®
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Future of Government LibrariesFuture of Government Libraries  OrganisationOrganisation  LocationLocation  CollectionCollection  ContentContent  StaffStaff  LeadershipLeadership  CustomersCustomers  ServiceService  Growth areasGrowth areas  Further changeFurther change
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® OrganisationOrganisation  PoliticalPolitical  Scotland - constitutional changeScotland - constitutional change
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Organisation (Cont.)Organisation (Cont.)  EconomicEconomic  There is no moneyThere is no money  Demand value for tax payer moneyDemand value for tax payer money  Increasing accountabilityIncreasing accountability  Taxpayers allianceTaxpayers alliance  TheyWorkForYouTheyWorkForYou  EtcEtc  MediaMedia  Requires much greater operational agilityRequires much greater operational agility
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Organisation (Cont.)Organisation (Cont.)  SocialSocial  Networked worldNetworked world  Expectations of being involvedExpectations of being involved  Expectations of transparencyExpectations of transparency
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Organisation (Cont.)Organisation (Cont.)  TechnologicalTechnological  Primary enablerPrimary enabler  WifiWifi  Critical for service deliveryCritical for service delivery  Mobile and appsMobile and apps  Huge step change in deliveryHuge step change in delivery  Drives more virtual working and telecommutingDrives more virtual working and telecommuting  Single sign onSingle sign on  Very strong working relationship with IT - symbioticVery strong working relationship with IT - symbiotic  Technology strategiesTechnology strategies  Big data - how to contributeBig data - how to contribute
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® LocationLocation  Traditional librariesTraditional libraries  Closed and closing - downsized andClosed and closing - downsized and reconfiguredreconfigured  Virtual services and virtual librariesVirtual services and virtual libraries  Embedded libraries and librariansEmbedded libraries and librarians  Pop up librarians at point of needPop up librarians at point of need  Using space for collaborative working or forUsing space for collaborative working or for trainingtraining
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® CollectionCollection  Physical/hard copyPhysical/hard copy  Such as exists is distributedSuch as exists is distributed  Embedded - possibly bought locallyEmbedded - possibly bought locally  Managing physical collection simply not importantManaging physical collection simply not important  EvaluationEvaluation  Still key role and skillStill key role and skill  ElectronicElectronic  Hoping for better publishing paradigmHoping for better publishing paradigm  Going mobileGoing mobile  Merging with internal contentMerging with internal content
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® ContentContent  In any formatIn any format  DigitisingDigitising  Government investing heavily - have more unique materialGovernment investing heavily - have more unique material  For preservationFor preservation  Designing and managing databasesDesigning and managing databases  Licensing and managing contractsLicensing and managing contracts  Federated/enterprise searchFederated/enterprise search  PreservationPreservation  LayeringLayering  Value added services on top of content to increase utilityValue added services on top of content to increase utility
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Content (Cont.)Content (Cont.)  ChannelsChannels  EmailEmail  Instant messagingInstant messaging  TextText  VoIP phoneVoIP phone  TwitterTwitter  EtcEtc
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Staff SkillsStaff Skills  Role remains in information provision andRole remains in information provision and deliverydelivery  Need to rebrand and upskillNeed to rebrand and upskill  Use traditional skills in new waysUse traditional skills in new ways  Have a flexible and agile approach to aHave a flexible and agile approach to a changing work environmentchanging work environment
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Acquire and use new skillsAcquire and use new skills  Information architectureInformation architecture  Information auditInformation audit  Records managementRecords management  Information governance andInformation governance and asset securityasset security  Information riskInformation risk  In context, in-depth researchIn context, in-depth research and analysisand analysis  Metadata and taxonomyMetadata and taxonomy  Semantic computingSemantic computing  Mobile access to informationMobile access to information  Data standardsData standards  Digital workplaceDigital workplace  Organising knowledgeOrganising knowledge  Building communitiesBuilding communities  EngagementEngagement  Collaborative workingCollaborative working integrated into client workflowsintegrated into client workflows  Change managementChange management  Internal consultancyInternal consultancy  Training and informationTraining and information literacyliteracy
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Staff TeamsStaff Teams  TeamTeam  Traditional concept changingTraditional concept changing  Matrix working - may work in more than oneMatrix working - may work in more than one teamteam  May not work in library at all - may beMay not work in library at all - may be embedded in a business unitembedded in a business unit
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Staff Learning and DevelopmentStaff Learning and Development  Lifelong learning/CPDLifelong learning/CPD  Learn from othersLearn from others  Share experiencesShare experiences  Not always employer funded/own contributionNot always employer funded/own contribution
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® LeadershipLeadership  SkillsSkills  Set the vision and directionSet the vision and direction  Add value to the organisationAdd value to the organisation  CollaborateCollaborate  ChangingChanging  Broader responsibilityBroader responsibility  More generic/not specialised/not librarianMore generic/not specialised/not librarian  Credible with other leaders/competing for resourcesCredible with other leaders/competing for resources
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® CustomersCustomers  See the end user perspectiveSee the end user perspective  Don't use library speakDon't use library speak  Customer doesn't careCustomer doesn't care  Talk their languageTalk their language  PerceptionPerception  Everything is electronicEverything is electronic  Everything is on the internetEverything is on the internet  Everything is available through GoogleEverything is available through Google  Don't need librarians, just databasesDon't need librarians, just databases
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® ServiceService  ValueValue  Aligned to organisation's values, objectivesAligned to organisation's values, objectives and prioritiesand priorities  EvaluateEvaluate  DemonstrateDemonstrate  Language meaningful to organisationLanguage meaningful to organisation  Less emphasis on transactional libraryLess emphasis on transactional library serices, more emphasis on people-intensiveserices, more emphasis on people-intensive servicesservices
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Service (Cont.)Service (Cont.)  What employer wantsWhat employer wants  InnovationInnovation  Value added intelligenceValue added intelligence  Facilitating good decisions and policy makingFacilitating good decisions and policy making  CollaborationCollaboration
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Service (Cont.)Service (Cont.)  What this meansWhat this means  Manage internal contentManage internal content  Work on project teamsWork on project teams  Integrate content into customer workIntegrate content into customer work processesprocesses  Do less, enable customer to do more, freesDo less, enable customer to do more, frees time to add valuetime to add value
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Growth areasGrowth areas  Shared servicesShared services  Libraries service more than one governmentLibraries service more than one government departmentdepartment  Procurement eg national contracts forProcurement eg national contracts for databases or serial supply or agency staffdatabases or serial supply or agency staff  Training programmesTraining programmes  Staff supply, secondmentStaff supply, secondment  Knowledge managementKnowledge management
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Further changeFurther change  Scenario planning / what if ...Scenario planning / what if ...  Budget further cut by 20%Budget further cut by 20%  Facilities need the library roomFacilities need the library room  3 staff leave and can't replace them3 staff leave and can't replace them  Machinery of government change eg mergeMachinery of government change eg merge or split departmentor split department
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Further change (Contd.)Further change (Contd.)  PrioritisePrioritise  Drop great but not strategic projectsDrop great but not strategic projects  Be really really aligned to organisation goalsBe really really aligned to organisation goals  Always think as the customerAlways think as the customer
    • Created with MindGenius Business 2005®Created with MindGenius Business 2005® Is there a future? YESIs there a future? YES  Won't look the sameWon't look the same  Staff disaggregated from libraryStaff disaggregated from library  Core library skills still in use in different rolesCore library skills still in use in different roles  Will still be printWill still be print  Move from just in time to before it is needed, anticipateMove from just in time to before it is needed, anticipate what is around the corner and add valuewhat is around the corner and add value  Networking outside the echo chamber with non- librarianNetworking outside the echo chamber with non- librarian specialistsspecialists  Future ready librariansFuture ready librarians  Learn to maintain our rigour, standards and accuracy and acceptLearn to maintain our rigour, standards and accuracy and accept ambiguity and understand, manage and take risksambiguity and understand, manage and take risks  Have a plan BHave a plan B