Uc4googleapps 100224115519 Phpapp01


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Unified Communications for Google Apps

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Uc4googleapps 100224115519 Phpapp01

  1. 1. Google Apps/UC for Google Apps Overview<br />
  2. 2. <ul><li>Global provider of Unified Communication technology
  3. 3. Established in 1989 with over 1million esnatech messaging seats deployed worldwide
  4. 4. OEM provider of UC technology to major PBX vendors
  5. 5. 20 plus years of management experience in the UC space
  6. 6. Telephony Office-LinX is recognized leader in innovation for Mobility, Presence, & Unified messaging from UC magazine and Frost and Sullivan</li></li></ul><li>Agenda<br />Messaging & collaboration challenges<br />Why existing solutions are costly & limited<br />Google’s innovative approach<br />The time is now to switch to the cloud<br />Google Apps Premier EditionOverview of Google’s enterprise offering<br />UC for Google Apps EditionOverview of Unified Communication services for Google apps from esnatech<br />
  7. 7. 1<br />High costsOver $300/user/year<br />2<br />Labor requirements<br />Maintenance, patches and upgrades<br />3<br />User limitations<br />Less storage, poor search, no voice integration <br />Legacy messaging systems have problems<br />
  8. 8. On-premise messaging is expensive<br />Costs of On-Premise Email(Per User, Per Year)<br />Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009 <br />
  9. 9. 18 Month Plan<br />Q1<br />Q2<br />Q3<br />Q4<br />Q1<br />Q2<br />Prepare network<br />Upgrade OS<br />Install server<br />Add storage<br />Move mailboxes<br />Upgrades are slow and painful<br />Time and money spent on upgrades…<br /><ul><li>New servers
  10. 10. OS upgrade
  11. 11. Purchase CALs
  12. 12. Storage
  13. 13. Drivers
  14. 14. Memory</li></ul>2000<br />2003<br />2007<br />…that occur only in 4-6 year cycles.<br />
  15. 15. Admins and users experience limitations<br />User limitations<br />Admin headaches<br /><ul><li>Limited storage: time wasted managing to mailbox quotas especially with Unified messaging-voice /fax/ recorded conversations
  16. 16. Slow search: users folder and sort email due to poor search and email archives are less useful
  17. 17. Poor collaboration experience: limited real-time capabilities; no native sharing
  18. 18. Administrative burden: 22.8 hours per week for Exchange server 20071
  19. 19. Downtime: 60-150 minutes planned and unscheduled per month2
  20. 20. Opportunity cost: time spent maintaining email could be used for more strategic projects </li></ul>1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008<br />2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008. <br />
  21. 21. Why run email yourself?<br />Google will take care of email so you can focus on projects that add value to your business<br />
  22. 22. Messaging and collaboration are better in the cloud<br />Less than 1/3 the cost of on-premise messaging systems<br />No hardware or software to maintain<br />More reliable and secure<br />Better user experience<br />Seamless voice integration with your existing phone system<br />By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009)<br />Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009<br />
  23. 23. Google Apps is dramatically less expensive<br />Over $300<br />Under $90<br />Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009 <br />
  24. 24. Superior reliability and less administration<br />Better uptime than on-premise<br />Less administrative time<br />Downtime per month (in minutes)1<br />Administrative hours per week2<br />1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008<br />2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008. <br />
  25. 25. Google Apps is more secure<br /><ul><li>Quick facts
  26. 26. 4th largest server manufacturer in the world
  27. 27. Billions of $ flowing through our systems
  28. 28. Millions of credit card numbers
  29. 29. 100s of thousands of identical servers
  30. 30. Hardened, custom Linux stack
  31. 31. No unused ports or services available
  32. 32. No third-party security issues
  33. 33. Quick update of all systems
  34. 34. Data distribution & multi-tenant model
  35. 35. Data shared across servers (GFS)
  36. 36. Data obfuscation on disk
  37. 37. Data replication
  38. 38. SAS 70 Type II certification</li></li></ul><li>Gmail is the best email experience for business <br /><ul><li>Access content anytime, anywhere on virtually any device (even offline)
  39. 39. Support for Unified Messaging with esantech- UC for Google apps
  40. 40. 25 GB of storage means no managing to email quotas
  41. 41. Find any message instantly with sub-second search results
  42. 42. Automatically organize your inbox with conversation view
  43. 43. Integrated and intuitive chat with voice and video
  44. 44. Integrated with your existing phone system for screen pops, Dialing, and faxing</li></ul>New! Unified Messaging with esnatech, Interoperability with Outlook <br />and Blackberry Enterprise Server<br />
  45. 45. Docs and Sites: the best way to work in teams <br /><ul><li>Collaborate without the hassle of attachments: one document, multiple editors
  46. 46. Build powerful team sites without the help of an IT admin
  47. 47. Securely control access to your information
  48. 48. Works across platforms – it’s all in the browser</li></ul>Leverage the power of the web<br />as a platform for collaboration<br />
  49. 49. Continuous innovation delivered without hassles<br />Blackberry Enterprise Sever Connector<br />Google Video for Business<br />Gmail Video Chat<br />Blackberry Contact Sync<br />Sync for Microsoft Outlook<br />Gmail Offline<br />Google Sites<br />2008<br />2009<br />68 major feature releases<br />50 (so far)<br />
  50. 50. Google Apps: the cloud for your business<br />Messaging<br />GmailPowerful email service with 25GB of storage and fast search<br />TalkIntegrated instant messaging, video and voice chat<br />CalendarPersonal, shared, and public calendars<br />Collaboration<br />DocsSimple real-time document collaboration from anywhere<br />Sites<br />Easily created and edited group pages<br />Video<br />Securely shared internal videos.<br />
  51. 51. Security and compliance are better in the cloud<br />Security<br />Message Security<br />Protect email from malware and manage content policies.<br />Web Security<br />Block web based security threats. Manage web access.<br />Compliance<br />Message DiscoveryArchive, search and retrieve email for e-discovery.<br />Message Encryption Encrypt sensitive emails based on policies and content.<br />
  52. 52. Google Apps: Unified Communications integration<br />Messaging<br />Gmail Unified messagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.<br />Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.<br />Calendar integrated mobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality<br />Desktop voice and telephony<br />Knowledge Screen popsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality<br />UC web services<br />Both desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser<br />Video enablement<br />Secure SIP services enable Desktop Video integration with any legacy or IP based phone system<br />
  53. 53. Google Apps Premier Edition Details<br /><ul><li>Support and reliability guarantees
  54. 54. 24/7 phone support
  55. 55. 99.9% uptime service level agreement (SLA)
  56. 56. Enterprise functionality
  57. 57. 25 GB of storage per user email inbox
  58. 58. Google Video for Business
  59. 59. Postini Message Security
  60. 60. Connector for Blackberry Enterprise Server
  61. 61. Sync for Microsoft Outlook
  62. 62. Platform
  63. 63. Integration APIs: authentication, user directory, mail gateway, migration, reporting
  64. 64. $50/user/year</li></li></ul><li>UC for Google Apps<br /><ul><li>Support and Integration
  65. 65. Integrates with Cisco, Avaya, Nortel, Asterisk, Alcatel, Siemens, Shoretel, Mitel IP and TDM PBX’s
  66. 66. Provides Migration and upgrade from Unity, Modular messaging, Octel & Call Pilot to Google Unified messaging
  67. 67. Enterprise functionality
  68. 68. Works with existing PBX
  69. 69. Integrates Mobile devices with Google GMAIL, & contacts- iPhone, Android, & Blackberry
  70. 70. Seamless support for Blackberry Enterprise Server
  71. 71. Sync for Microsoft Outlook and Calendar Sync
  72. 72. Integrated Rich phone presence with Google talk
  73. 73. Integrated Incoming Screen Pops with Google desktop search
  74. 74. Speech access to Google contacts, Presence & messages
  75. 75. Platform
  76. 76. Single sign in authentication with On premise server behind corporate firewall
  77. 77. $100/user
  78. 78. www.UC4googleapps.com</li></li></ul><li>Google Apps customers<br />Enterprises — Fortune 500 and Public Sector<br />Academic and Non–Profit Organizations<br />Small and Mid-Size Businesses<br />More than 1.75 million businesses<br />Thousands of new businesses every day<br />
  79. 79. 1<br />Dramatic cost savings<br />2<br />Less administrative time<br />3<br />Better reliability and security<br />4<br />Best email/communication experience for business<br />5<br />Best way to work with teams<br />Google Apps/Google UC : What sets it apart<br />
  80. 80. 1<br />www.google.com/a<br />2<br />www.uc4googleapps.com<br />3<br />www.youtube.com/uc4Gapps<br />4<br />www.youtube.com/ucommunicate<br />5<br />Contact us at: sales@esnatech.ca<br />Google Apps/Google UC : Learn More<br />