Uc4googleapps 100224115519 Phpapp01

Google Apps/UC for Google Apps Overview

Global provider of Unified Communication technology
Established in 1989 with over 1million esnatech messaging seats deployed worldwide
OEM provider of UC technology to major PBX vendors
20 plus years of management experience in the UC space
Telephony Office-LinX is recognized leader in innovation for Mobility, Presence, & Unified messaging from UC magazine and Frost and Sullivan

Agenda
Messaging & collaboration challenges
Why existing solutions are costly & limited
Google’s innovative approach
The time is now to switch to the cloud
Google Apps Premier EditionOverview of Google’s enterprise offering
UC for Google Apps EditionOverview of Unified Communication services for Google apps from esnatech

1
High costsOver $300/user/year
2
Labor requirements
Maintenance, patches and upgrades
3
User limitations
Less storage, poor search, no voice integration
Legacy messaging systems have problems

On-premise messaging is expensive
Costs of On-Premise Email(Per User, Per Year)
Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009

18 Month Plan
Q1
Q2
Q3
Q4
Q1
Q2
Prepare network
Upgrade OS
Install server
Add storage
Move mailboxes
Upgrades are slow and painful
Time and money spent on upgrades…
New servers
OS upgrade
Purchase CALs
Storage
Drivers
Memory
2000
2003
2007
…that occur only in 4-6 year cycles.

Admins and users experience limitations
User limitations
Admin headaches
Limited storage: time wasted managing to mailbox quotas especially with Unified messaging-voice /fax/ recorded conversations
Slow search: users folder and sort email due to poor search and email archives are less useful
Poor collaboration experience: limited real-time capabilities; no native sharing
Administrative burden: 22.8 hours per week for Exchange server 20071
Downtime: 60-150 minutes planned and unscheduled per month2
Opportunity cost: time spent maintaining email could be used for more strategic projects
1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008
2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.

Why run email yourself?
Google will take care of email so you can focus on projects that add value to your business

Messaging and collaboration are better in the cloud
Less than 1/3 the cost of on-premise messaging systems
No hardware or software to maintain
More reliable and secure
Better user experience
Seamless voice integration with your existing phone system
By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009)
Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009

Google Apps is dramatically less expensive
Over $300
Under $90
Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009

Superior reliability and less administration
Better uptime than on-premise
Less administrative time
Downtime per month (in minutes)1
Administrative hours per week2
1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008
2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.

Google Apps is more secure
Quick facts
4th largest server manufacturer in the world
Billions of $ flowing through our systems
Millions of credit card numbers
100s of thousands of identical servers
Hardened, custom Linux stack
No unused ports or services available
No third-party security issues
Quick update of all systems
Data distribution & multi-tenant model
Data shared across servers (GFS)
Data obfuscation on disk
Data replication
SAS 70 Type II certification

Gmail is the best email experience for business
Access content anytime, anywhere on virtually any device (even offline)
Support for Unified Messaging with esantech- UC for Google apps
25 GB of storage means no managing to email quotas
Find any message instantly with sub-second search results
Automatically organize your inbox with conversation view
Integrated and intuitive chat with voice and video
Integrated with your existing phone system for screen pops, Dialing, and faxing
New! Unified Messaging with esnatech, Interoperability with Outlook
and Blackberry Enterprise Server

Docs and Sites: the best way to work in teams
Collaborate without the hassle of attachments: one document, multiple editors
Build powerful team sites without the help of an IT admin
Securely control access to your information
Works across platforms – it’s all in the browser
Leverage the power of the web
as a platform for collaboration

Continuous innovation delivered without hassles
Blackberry Enterprise Sever Connector
Google Video for Business
Gmail Video Chat
Blackberry Contact Sync
Sync for Microsoft Outlook
Gmail Offline
Google Sites
2008
2009
68 major feature releases
50 (so far)

Google Apps: the cloud for your business
Messaging
GmailPowerful email service with 25GB of storage and fast search
TalkIntegrated instant messaging, video and voice chat
CalendarPersonal, shared, and public calendars
Collaboration
DocsSimple real-time document collaboration from anywhere
Sites
Easily created and edited group pages
Video
Securely shared internal videos.

Security and compliance are better in the cloud
Security
Message Security
Protect email from malware and manage content policies.
Web Security
Block web based security threats. Manage web access.
Compliance
Message DiscoveryArchive, search and retrieve email for e-discovery.
Message Encryption Encrypt sensitive emails based on policies and content.

Google Apps: Unified Communications integration
Messaging
Gmail Unified messagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.
Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.
Calendar integrated mobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality
Desktop voice and telephony
Knowledge Screen popsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality
UC web services
Both desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser
Video enablement
Secure SIP services enable Desktop Video integration with any legacy or IP based phone system

Google Apps Premier Edition Details
Support and reliability guarantees
24/7 phone support
99.9% uptime service level agreement (SLA)
Enterprise functionality
25 GB of storage per user email inbox
Google Video for Business
Postini Message Security
Connector for Blackberry Enterprise Server
Sync for Microsoft Outlook
Platform
Integration APIs: authentication, user directory, mail gateway, migration, reporting
$50/user/year

UC for Google Apps
Support and Integration
Integrates with Cisco, Avaya, Nortel, Asterisk, Alcatel, Siemens, Shoretel, Mitel IP and TDM PBX’s
Provides Migration and upgrade from Unity, Modular messaging, Octel & Call Pilot to Google Unified messaging
Enterprise functionality
Works with existing PBX
Integrates Mobile devices with Google GMAIL, & contacts- iPhone, Android, & Blackberry
Seamless support for Blackberry Enterprise Server
Sync for Microsoft Outlook and Calendar Sync
Integrated Rich phone presence with Google talk
Integrated Incoming Screen Pops with Google desktop search
Speech access to Google contacts, Presence & messages
Platform
Single sign in authentication with On premise server behind corporate firewall
$100/user
www.UC4googleapps.com

Google Apps customers
Enterprises — Fortune 500 and Public Sector
Academic and Non–Profit Organizations
Small and Mid-Size Businesses
More than 1.75 million businesses
Thousands of new businesses every day

1
Dramatic cost savings
2
Less administrative time
3
Better reliability and security
4
Best email/communication experience for business
5
Best way to work with teams
Google Apps/Google UC : What sets it apart

1
www.google.com/a
2
www.uc4googleapps.com
3
www.youtube.com/uc4Gapps
4
www.youtube.com/ucommunicate
5
Contact us at: sales@esnatech.ca
Google Apps/Google UC : Learn More

Uc4googleapps 100224115519 Phpapp01

by Susan Kerley Fernand

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Uc4googleapps 100224115519 Phpapp01 Presentation Transcript