E fficiently integrating usability into software development

Poor requirements specification Bad relationship management between customers and developers

Fulfilling user’s needs, wants and desires Designing user interfaces that allow users to complete their tasks in an efficient and easy way

Fulfilling user’s needs, wants and desires

Designing user interfaces that allow users to complete their tasks in an efficient and easy way

key for project’s success =

Goals

Managing the project

Software Development Process

Integrating usability techniques Ethnographic studies, interviews, surveys, user scenarios, workflow modeling, focus groups, etc. Prototypes, card sorting, usability testing, participatory design, etc. Usability testing, heuristic evaluation, surveys, etc.

Involving Users

Involving Users Users diversity Users availability Development team organizational culture Product type

Development costs saving

Users efficiency

Revenue

Barriers Psychological Organizational

Psychological

“ Involving users will only lengthen development timelines and time to market”

“ Usage scenarios and usability testing just add to the already sky-high number of requirements we’re dealing with.”

“ We already have enough trouble managing our product development process – adding users into the mix will make the process even more chaotic.”

“ We already have enough trouble managing our product development process – adding users into the mix will make the process even more chaotic.”

“ It is problematic to get money and the permission from the projects to do this, it is not easy to get permission to spend money on doing usability”

We have to analyze…

Don’t overdo on Usability… Usability Project Success Critical Point

Susana Vilaça [email_address] http://susanavilaca.wordpress.com