Education Hour: What's New in Survey Analytics? (March 2014)
 

Education Hour: What's New in Survey Analytics? (March 2014)

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Join Survey Analytics VP of Client Services Esther LaVielle to hear about some of the new and exciting features and how you can apply them today. ...

Join Survey Analytics VP of Client Services Esther LaVielle to hear about some of the new and exciting features and how you can apply them today.

Some topics this month include:

- Online Survey Tool Enhancements
- Dashboard Improvements and Text Analytics
- Logic Capabilities and Enhancements

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    Education Hour: What's New in Survey Analytics? (March 2014) Education Hour: What's New in Survey Analytics? (March 2014) Presentation Transcript

    • EDUCATION HOUR March 2014 Wednesday, March 12, 14
    • Agenda ... “WELCOME!” Monthly overview of tips and tools to make the usage of Survey Analytics more efficient and even fun to use to meet your research goals We meet every month All Clients Welcome! Debut new products/services now available to all current clients Wednesday, March 12, 14
    • AGENDA • Polarity Research & Text Analytics • New on Survey Analytics: • Enhanced Logic: How to Set up Logic • Enhanced Dynamic Table Template • Enhanced Dashboard Reports: Charts & Tabular Reports • Advanced Quota Control • New from Survey Analytics: • Flashlet: Employee Feedback & Analytics • Demonstration Overview • Q & A Wednesday, March 12, 14
    • POLARITY RESEARCH &TEXT ANALYTICS Quickly analyze open ended text in Survey Analytics Wednesday, March 12, 14
    • POLARITY RESEARCH Opinion Mining to review feedback and make informed decisions Polarity: Indicates the direction the word or opinion deviates from the norm for its semantic group The opinion polarity of comment/open ended text is usually expressed with values ‘positive’,‘negative’ or ‘neutral’ Wednesday, March 12, 14
    • POLARITY RESEARCH Wednesday, March 12, 14
    • POLARITY RESEARCH Wednesday, March 12, 14
    • POLARITY RESEARCH GOOD Wednesday, March 12, 14
    • POLARITY RESEARCH GOOD Wednesday, March 12, 14
    • POLARITY RESEARCH GOOD BAD Wednesday, March 12, 14
    • HOWTO RUN A POLARITY STUDY USE Text Categorization & Auto-Tagging Automate text tagging options by setting up keywords or tags Save time and increase efficiency Available for all standard open ended text question types and dynamic comment logic in Survey Analytics Wednesday, March 12, 14
    • AUTOTAGGING SETUP 1. From the Analytics Tab, on the left hand side under Text Analytics click on Text Analysis. 2. Click on “Add New Tag” and add your tags accordingly, just like before! 3. Click “Start Auto Tagging” and you can also review and edit tags from here. Wednesday, March 12, 14
    • VIEW AND PRINT CHARTS Wednesday, March 12, 14
    • SURVEY ANALYTICS Wednesday, March 12, 14
    • LOGIC SIMPLIFIED Applying skip patterns and survey logic just got easier Wednesday, March 12, 14
    • NEW ICONS DeletePreviewCopy ReorderEdit Logic Setting Analysis Display Wednesday, March 12, 14
    • NEW LOGIC LOOK & FEEL Wednesday, March 12, 14
    • COMPOUND/DELAYED BRANCHING Wednesday, March 12, 14
    • SHOW/HIDE QUESTION LOGIC Wednesday, March 12, 14
    • EXTRACTION LOGIC Wednesday, March 12, 14
    • DYNAMICTABLE EDITS Add and Edit Dynamic Table Question Template Wednesday, March 12, 14
    • EDIT DYNAMICTABLE Now Able to Edit Dynamic Table Question *Do not delete existing options. It will delete collected responses *Download existing reponses before making changes if needed *Keep existing answers and + Add more answer options. Wednesday, March 12, 14
    • EDIT DYNAMICTABLES Wednesday, March 12, 14
    • DASHBOARD MAKEOVER II Enhanced Dashboard Reports Wednesday, March 12, 14
    • DASHBOARD REPORTS Added to Dashboard Reports: *TabularView *Pick aTheme! *Able to do Customized questions & Filters *Customize Charts *More sharing capabilities Dashboard Report will Replace & Discontinue: *Real-time Summary Report *Customized Reports Wednesday, March 12, 14
    • DASHBOARD REPORTS Wednesday, March 12, 14
    • DASHBOARD REPORTS Wednesday, March 12, 14
    • DASHBOARD REPORTS Wednesday, March 12, 14
    • DASHBOARD REPORTS Wednesday, March 12, 14
    • CUSTOM DASHBOARD Custom Dashboards: Select Specific QuestionTypes &Then Add themes and settings Wednesday, March 12, 14
    • CUSTOM DASHBOARD Custom Dashboards: Select Specific QuestionTypes &Then Add themes and settings Wednesday, March 12, 14
    • CUSTOM DASHBOARD Custom Dashboards: Select Specific QuestionTypes &Then Add themes and settings Wednesday, March 12, 14
    • CUSTOM DASHBOARD Custom Dashboards: Select Specific QuestionTypes &Then Add themes and settings Wednesday, March 12, 14
    • ADVANCED QUOTA CONTROL Quota applications to entire surveys Wednesday, March 12, 14
    • ENHANCED QUOTA CONTROL Ever play Cricket on a dartboard? Specific targeted quotas can now be applied to entire surveys! Example: Need 100 Males Married Age 21-35 Purchased and consumed Pabst Within the last 3 months Wednesday, March 12, 14
    • ENHANCED QUOTA CONTROL Ever play Cricket on a dartboard? Specific targeted quotas can now be applied to entire surveys! Example: Need 100 Males Married Age 21-35 Purchased and consumed Pabst Within the last 3 months Wednesday, March 12, 14
    • ENHANCED QUOTA CONTROL Wednesday, March 12, 14
    • FLASHLET A New Approach To Employee Engagement Wednesday, March 12, 14
    • Engaged employees have 18% higher productivity and 60% higher quality work than those that are not engaged. EMPLOYEE ENGAGEMENT Wednesday, March 12, 14
    • PROBLEMS ENCOUNTERED 360 Surveys are HUGE ! No Incentives for Employees. After a very short time they out of date ! Data Quality is proportional to recency... Wednesday, March 12, 14
    • A NEW APPROACH FLASHLET: Employee Receives an email Friday 1PM One Question - embedded in the email Wednesday, March 12, 14
    • A NEW APPROACH Employee Receives an email Friday 1PM. One Question - embedded in the email. Wednesday, March 12, 14
    • EMPLOYEE SURVEYS VS. FLASHLET Find smoke... Before it becomes a fire... Wednesday, March 12, 14
    • EMPLOYEE SURVEYS VS. FLASHLET Find smoke... Before it becomes a fire... Wednesday, March 12, 14
    • KLOUT SCORE : FOR EMPLOYEES Wednesday, March 12, 14
    • DATATO ACT UPON Wednesday, March 12, 14
    • ISTHIS FOR REAL? WHO IS USINGTHIS? We are in early pilot mode with these friends: Wednesday, March 12, 14
    • COST Under 25 Employees - Free Pilot / Marquee Customers - Free (Joint PR / Case Study etc.) Wednesday, March 12, 14
    • PRICING SCHEDULE - LAUNCH PRICE Pilot/Launch Q1 List Price 1-25 Employees Free Free 26-100 Free $2/Employee/Month 100-1000 Free $1/Employee/Month 1000+ Free Call Us Wednesday, March 12, 14
    • DEMO Wednesday, March 12, 14
    • If you have any further questions regarding what you saw in this presentation, or would like training on how to use the new tools available on your license, please contact your dedicated Customer Success Manager today! iSupport Team 24/5 http://www.surveyanalytics.com/help THANK YOU! Wednesday, March 12, 14