0
Good Morning
Here I am presenting some of
the useful skills for better
communication.
By-

Suraj Sharma
-Greetings & Introduction
-Offering / Accepting Help
-Giving Instruction
-Art Of Small Talk
-Making Short Formal Speech
Greeting And Introduction
• Greet people as you meet them.
• It should be polite and respectful.
• Your personality shows ...
Offering & Accepting Help
Never say
“I can’t help you”
or
“I don’t know.”
•Listen carefully, understand the matter and thi...
Giving Instructions / Directions
• Pass the instructions just like
suggestion not as a order.
• Make sure that information...
Art Of Small Talk
• Do a little homework.
• Remember Names.
• When in doubt, Discuss the setting.
• Draw the other person ...
Making Short Formal Speech
• Introduction of the topic as well as
speaker.
• Highlight which point will mainly going
to be...
Useful Communication Skills
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Useful Communication Skills

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This presentation will guide you to improve your communication skills.

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Transcript of "Useful Communication Skills"

  1. 1. Good Morning Here I am presenting some of the useful skills for better communication. By- Suraj Sharma
  2. 2. -Greetings & Introduction -Offering / Accepting Help -Giving Instruction -Art Of Small Talk -Making Short Formal Speech
  3. 3. Greeting And Introduction • Greet people as you meet them. • It should be polite and respectful. • Your personality shows in the way you greet someone. • Introduce by name and fame. • Acknowledge their presence. • Short detail about life.
  4. 4. Offering & Accepting Help Never say “I can’t help you” or “I don’t know.” •Listen carefully, understand the matter and think “Can you help him.?” • Help other as well as possible and if you can’t then be specific of telling.
  5. 5. Giving Instructions / Directions • Pass the instructions just like suggestion not as a order. • Make sure that information shared is understood in the proper context or not? • Direct if you have the proper knowledge to share. • Give useful references.
  6. 6. Art Of Small Talk • Do a little homework. • Remember Names. • When in doubt, Discuss the setting. • Draw the other person out. • Defuse unpleasant situation. • Make a clean gateway.
  7. 7. Making Short Formal Speech • Introduction of the topic as well as speaker. • Highlight which point will mainly going to be discussed. • Neat and clean draw back of the parts and characters from the speech. • Put tedious construct out. • Don’t misstrack from subject in whole speech.
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